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    Longs Auto Sales

    5.0 (1 review)

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    8 years ago

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    South Bay Toyota

    South Bay Toyota

    (1.3k reviews)

    Harbor Gateway

    Buying a car is never the most pleasant process to go through…read more Daniel's service made the process feel like a breeze. We came in on a Wednesday evening looking for a particular vehicle in stock - a used vehicle to be exact. Unfortunately we got there too late, it was no longer available. We came in with a budget for a used 2023 Rav4 and walked out with a great deal on a 2025 Rav4 XLE Premium. Daniel was helpful, accommodating, and made the process seamless. Definitely recommend asking for him if you plan to purchase a new vehicle. 10/10 recommend.

    I made appointment here at 8:45am got here early for my appointment about 10mins and waitied until…read moreNoon (3 plus hours) and still have not worked on my vehicle. Over 3 hours with appointment for Toyota care check up and oil change. Then I asked the front desk after waiting hours, ask a young lady about my status of the car and she gave me an additude and was not really helpful. I went to speak to adviser and he said another hour or so. Of course they did not find any issues. Even though my android auto keeps crashing and screen goes black while driving. I am going to have to reach out to Toyota directly and submit my proof and get this fixed. I can hear another customer complaining and they are trying so hard to upsale her on servcie when she is upset already. I ended up waiting over 6 hours even with appointment. Around 12pm they say I have wait another 2 hours more due to a glitch they just found out after hours of having my car. Hmmm... i ended up picking up my car around after 3pm total of over 6 hours of waiting to get a oil change is a bit much and then the front desk lady giving me an additude did not help with this review at all. Ridiculous. One star for the service guy being nice. Otherwise .negative star would be more like it. But, I can't justify the service here for my overall experience and don't want give a bad review. But have to be honest about reviews. I am very surprised because normally I had good experience here overall before. MAYBE A BAD visit. This is 2nd time babd experience in my last 2 visits. Hopefully this is not how it is here now. Went downhill in service and treatment towards customers.

    IAA Vehicle Purchasing - Cut my steering wheel cover

    IAA Vehicle Purchasing

    (16 reviews)

    $

    Harbor Gateway

    DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

    This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

    Enterprise Car Sales

    Enterprise Car Sales

    (92 reviews)

    I recently purchased a car at Gardena, CA Enterprise Car Sales and I was pleasantly surprised of…read morethe whole purchasing process. I initially spoke with Tiffany on the phone and her enthusiasm to understand exactly what I was looking for within the amount that I wanted to spend was refreshing. She welcomed me to come in when I was ready and I didn't feel pressure. The day I made my purchase I was helped by Sergio who was patient and was knowledgeable when asked about the different features available for the various makes and models of cars. When the vehicle that I wanted was not available at their lot , he didn't hesitate to get it over to me. I am very happy with my purchase and would recommend this location to anyone looking to purchase a vehicle.

    These people are an absolute JOKE! Tiffany failed to submit my registration Information on January…read more17th and nobody let me know anything until the last minute they sent a check so I could do it myself but of course it was addressed to the wrong fucking apartment because the ignorant and uneducated manager put apartment 10 instead of 107! I just had to pay for a month of parking at an enclosed parking garage because the cities towing service just tried to tow it for expired registration all they suggested was to hide the car until I pay for the registration AGAIN! My 45 days is march 1st and I've already made the first payment. Now when I call I get hung up on or get told to call enterprise rent a car for help. How is there no way to contact corporate?!? Why the entire fuck would you put a rental car service that can't do shit on a car sales contract as a way to get help?!?!

    Gardena Nissan - BEWARE of Predatory Practices and Disrespectful, Mysogynistic and Xenophobic Management from the manager Muhammad Alam at Gardena Nissan.

    Gardena Nissan

    (675 reviews)

    I had an incredible experience at Gardena Nissan! I went in hoping to buy a car that same day,…read morethough I wasn't exactly sure what I was looking for. I worked with Karen, and she was amazing. She was completely set on helping me walk out with the right vehicle for me, not just any car on the lot. She was incredibly knowledgeable, and I could tell she was truly committed to finding the perfect fit rather than just making a quick sale. As a first-time buyer, the whole process was so smooth and stress-free. I'd recommend Gardena Nissan to anyone, especially other first-time buyers. Thanks to Karen's help, I was able to walk out with a brand-new car! If you go, definitely ask for her.

    I had a very frustrating experience at Gardena Nissan. We went in to look at a specific Altima, and…read morean older female employee initially came out to greet us. I provided the exact stock number, and she brought the car out for us, so everything seemed fine at first. After looking at the car, I asked to go over numbers without running my credit, and she agreed. Shortly after, Mohammed came over with pricing but it was for a completely different (and more expensive) car. When I pointed that out, he told me the car I asked for wasn't available, which didn't make sense because we had just seen it and it was supposedly the one brought out for us. I didn't like the numbers, so they said they would "see what they could do." My parents and I then sat there waiting... and waiting... for about 40 minutes. We were the only customers in the dealership, and during that time, I could clearly see Mohammed and the other employee in the office talking and laughing, completely ignoring us. Eventually, we got up and left. What's even more surprising is that we walked right past them on the way out, and they didn't even acknowledge us or realize we were leaving. Very unprofessional and disappointing experience. We will definitely not be coming back. On a positive note, we went to Nissan Downey afterward and got an AMAZING deal and much better service.

    Longs Auto Sales - usedcardealers - Updated May 2026

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