We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

I found the car I wanted. I talked to them on Friday and told them that I'm going to go to the bank…read morethe next day Saturday morning in July 25th, and be over to purchase the car. As the teller is getting my cashiers check ready, I get a call from the dealership saying there's people looking and test driving the car that I told them I'm going to purchase. So now I'm stressed like are they going to sell the car to someone else even though I have been very communicative in my intentions and actions. I had even asked if I can go earlier than my appointment time, what if I went later would they have sold it if that person wanted it?! So I got to the dealership, and had to wait as that person was test driving the car. Apparently another salesperson went to show the other party the car. They need to work on their communication with each other, or set up a system to let each other know "hey this car is about to be sold, buyers on the way from the bank. Coming soon" blah blah blah. Not a good look for ya'll. Sloppy customer service. Another thing I was annoyed of. I found some flaws with the car. They told me to come back next Saturday. I told them I wanted an appointment. The guy said he put it in his phone. I show up next Saturday, wait an effing hour. Finally I asked how much longer, so I can know if I can get picked up and come back later. They said oh the mechanic just got in. Finally Someone looked at it, but the rear head rests they were suppose to order when I purchased the vehicle were nowhere to be found. So I spoke to a manager who told me to come again next Saturday, but i got call from one of the service guys who "made an appointment" for me the following Saturday. I show up, the manager why like why didn't you come the Saturday that I told you. Told him because your mechanic called and said to come today. The mechanic wasn't even there, so I spoke to another master mechanic. He was great helpful, promised he saw the guy put in the order for the rear headrest. But I had to go back another day, and that he would fix the other issue. Went back, I got my headrest, but didn't get the issue fixed. It wasn't a big deal so I sad it's okay I'll figure it out myself. So again they need to work on their communication between managers and the service department about my appointment. They also didn't even schedule some appointments when they told me they would, so when I showed up they ask do you have an appt? And one of the times I showed up, and already waited an hour, I asked if I didn't say anything how long would I just be sitting here like a dumbass. Soo effing annoyed. I'm a very patient person, until I'm not. I was just going to let it go. But I decided to write a review after my recent communication with the dealership, so other people don't experience what I did and be more careful and not as trusting as me. Fast forward almost 2 months after I purchased the car, my car completely dies and would not turn on. No headlights, no dashboard lights, no nothing!!! I had purchased the car at 48,000 miles, and it was maintained well according to carfax, so yes I did opt out the extended warranty. But also didn't think a car I purchase from a used car dealership with such low miles would die after less than 2 months of driving it. They just said unfortunately because I opted out of extended warranty and drove it more than 1000 miles already there's nothing they can do for me, because they have mechanics that fix up the car to be ready for sale, but not mechanics for people to bring back the car -__- I just want others to beware. Go to a better reputable car dealership. I should have listened to the reviews.

This past Saturday my husband and I went to Crevier BMW to test drive the new X3. We already bought…read moretwo cars from this dealership so it felt natural we'd go back for the X3 experience. Peter Perez was the sales person to help us out and as expected he was exceptional. We went for a test drive where he was able to show us all the features of the new X3, upon our return to Crevier we went on to choose the best color, upgrades, tire sizes etc that would best fit our "wants and needs" as well as our budget. Peter was energetic, kind, and knowledgeable about the car and all the price negotiation. The payment and financing side was also a breeze and very straight forward. Thank you Peter for making our experience so positive. I'm in love with our new X3! L. Topping

I had an amazing experience with Peter Perez from Crevier BMW. We met back in early April and I let…read morehim know exactly what I was looking for. He constantly followed up with me and found me exactly what I wanted and we worked out a deal that was fair on both sides. He is very professional and I will definitely go back to see him for my next BMW purchase. If you want to work with a great salesman I recommend Peter Perez and I recommend Crevier BMW Santa Ana. This is the 2nd BMW I purchased from them and experience has been 10/10 both times Add photos

I went to Orange Coast Subaru on 8/14 and had the absolute best experience from start to finish!…read more Austin Smith was our salesman, and he was amazing to work with. He truly listened to what we were looking for, respected our budget, and made sure we got the best deal possible. He was honest, straightforward, patient, and never made us feel pressured. We really appreciated how much he listened to what we wanted in a Subaru and made the entire process comfortable and enjoyable. Gordon, the Sales Manager, was also incredibly kind and made sure I was completely happy with both the vehicle I chose and the financial side of the purchase. Nick in Finance was wonderful as well, very friendly, helpful, and thorough in explaining everything so I understood exactly what I was signing. Overall, I can't say enough about the honesty, kindness, and professionalism we received throughout the entire car-buying process. Everyone made what can sometimes be a stressful experience feel easy and exciting. The dealership itself is also beautiful, clean, and welcoming. I would 100% recommend Orange Coast Subaru, especially Austin, Gordon, and Nick! Thank you all for making my experience such a great one. I absolutely love my new Subaru!

Asher is the best! This is the second vehicle we've gotten from him and I couldn't recommend him…read moremore. He's extremely knowledgeable about all things Subaru, but never in the overwhelming, pushy way you can sometimes get at a dealership. He makes the whole process feel easy and comfortable, answers every question without making you feel pressured and genuinely works with you to get you into something that makes sense for you. We'll definitely continue coming back to him!

We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

Thank you, Freddy, for all your help and guidance! I've known Freddy for over 5 years, and he has…read morealways taken great care of me when purchasing cars for my daughters and wife. If you're looking for a great deal and, most importantly, someone honest and trustworthy, go see my boy Freddy at Freeway Honda! Freddy el Dominicano is truly the best. Thank you again, Freddy, for making my two purchases today such a smooth and positive experience!

Please be careful going to Freeway Honda. Please, google:…read moreAC issues with Honda cars. My family has purchased four Honda cars over the last twenty years. I consider us good customers. As far as service, we have been loyal to the dealerships to have all our work done as each of our cars have aged. Our latest Honda is a 2016 Civlc which has been under the care and tutelage of Freeway Honda in Santa Ana, California. In 2023 we noticed the AC did not work properly. We took it in and they replaced it, as it was under warranty. In 2026 we took it in and they repaired the condenser at no charge. This was in January of this year. Our current problem with the AC began again in May. The AC did not work, again. We took it in. Our friendly service advisor Teresa told us it was a new problem, the "Evaporator." The cost of repair would be $2,000, and it is not under warranty. We are one our own. I called Honda corporate. They were very encouraging about helping us. She informed us that the 2016 Civlc is notorious for having issues with both the evaporator and the condenser. Honda decided to extend the the warranty for the "condenser" but not the evaporator. She was very positive about helping us and doing something to help us since this is a common problem. Then the nightmare began. Hector took over our case. He reviewed the information, and offered no promises. After two weeks, he dismissed us with a full and complete denial of our case. No help. No discount. No explanation. No thank your for being a twenty plus year customer. My stepmom worked for Honda in El Segundo, California. No support for loyal, faithful, long time customers. Upon further research, we found that the condenser when it fails, can cause the evaporator to fail. The faulty part under warranty caused the good part to fail which is not under warranty. We again, are on our own. No help from Honda. No support for loyal, faithful, long time customers. Again, no help from Honda for us. So much for loyalty to their customers, no commitment to stand behind the quality of their product. Even though our car is ten years old, it has very low millage. It is in pristine condition. We believed in the product. We supported Honda cars. Times have changed. Honda has fallen. You are on your own. No support for loyal, faithful, long time customers. This is not the Honda car company I grew up with. We will never return to a Honda service department. They said it is unlucky this happened to us. Well, a huge thank you for that comment. We would like some help. Some understanding. Some compensation for all the trouble from Honda. We warn all our friends to choose a more dependable car company that stand behind their product, knowing that customer loyalty is at the heart of any successful car company. No support for loyal, faithful, long time customers. Coupon? Discount? Extend our warranty? Help? What happened to Honda? They now abandon their customers.

i visited a few other dealership before coming to see Carlo. I can't believe how other dealerships…read moreare so shady, my first stop should have been The Car Store. The moment I saw the Suburban I fell in love with it. The treatment that Carlo and his staff put on, amazing, no hassle no up selling of unwanted services. Anyone that has asked me to recommend a place to buy a car i now tell them go to The Car Store you won't be disappointed. Awesome service and an amazing and fast car buying experience! Thank you Carlo!

We love The Car Store! This is our 4th car we have purchased from them and have had nothing but 5…read morestar experiences! Cars are always in great shape, anything small that needs to get done is done promptly and efficiently. Owner Carlo is super nice and personable and will work tirelessly to get you financed and into a car! We refer all of our friends and family to him and they all are happy with their purchased cars as well!

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

FALSE ADVERTISING!!! The online price is not the in person price. 9k online 13k when you get there…read more The car's engine was smoking after the test drive the dealer as well as the owner and receptionist were really rude and treated me like a second class citizen, I HIGHLY DONT RECOMMEND THIS ESTABLISHMENt

Great service, German is always there to answer any and all questions you may have, over all I had…read more a great experience with Sunset, love my truck thank you Sunset!

Good customer service. Easy and fast process. A lot of options to choose from. Honest and straight…read moreforward

This is a very unscrupulous place that scams customers. Do not buy a car here unless you want…read moretrouble; they are extremely deceitful.

Had my m850i wrapped in full matte ppf at Ark 1. Love the results! Would definitely recommend…read moreanyone who's looking to give their car a new look. Excellent service!

Bro these guys are INSANE ! ARK 1 took my car to a whole new level -- paint looks liquid, interior…read morespotless, rims shining like mirrors ‍ The attention to detail is CRAZY, you can tell they treat every ride like a supercar. 10/10 would trust them again -- this is real car therapy