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    JP Motors

    4.4 (14 reviews)
    Closed 10:00 am - 7:30 pm

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    9 months ago

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    8 years ago

    Had amazing service while buying a car here. Such an amazing experience all around no hassels hands down great service great prices!

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    Review Highlights - JP Motors

    Jorge made us feel very comfortable with our purchase and worked out a good deal for us.

    Mentioned in 4 reviews

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    California Motors Direct - Santa Ana

    California Motors Direct - Santa Ana

    3.0
    (1.2k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am writing this review because my experience at this dealership was very disappointing…read more When I walked in, no one greeted me or offered assistance. Since nobody was available to help, I spent some time looking at the vehicles on the lot myself. While doing so, I noticed several issues on multiple cars, including paint overspray, scratches that appeared to have been covered up with touch-up paint, and notes written on the windshields listing problems that still needed to be repaired. As a potential customer, I was surprised to see vehicles being shown for sale before those issues were addressed. It gave me the impression that quality control and customer service are not priorities at this dealership. If you are considering buying a vehicle here, I recommend inspecting it very carefully inside and out before signing any paperwork. Take your time, ask questions, and make sure any concerns are addressed in writing. Based on my visit, I would not feel comfortable purchasing a vehicle from this dealership. Photos of what I observed will be posted soon. appreciate your response, but as a customer, I don't think it's acceptable for a salesperson to bring a vehicle out for a customer to inspect when it already has noticeable issues. To me, that reflects a lack of attention from the departments responsible for preparing vehicles before they are shown to potential buyers. It does not take much effort to notice problems with some of the vehicles on the lot. I've seen cars with dirty interiors, missing plates, and tires that appeared to be low on air pressure. About two months ago, I saw an all-gray Range Rover with black wheels parked in front next to some trucks. Whoever detailed that vehicle did an excellent job--it looked showroom-ready and was the kind of vehicle I would seriously consider purchasing. This leads me to a question: Do the vehicles on the lot get started and inspected regularly? Based on some of the conditions I've observed, it makes me wonder how closely they are being maintained while they are waiting to be sold. As a customer, I expect vehicles to be presented in clean, properly maintained condition, and I hope these concerns can be addressed. I would advise everyone to read there 1 star reviews. Because those be the situations where people lose money time and vehicles that are not ready to be sold . And also all these add on fees : when purchasing a vehicle from here please demand from these managers that you would like copies and breakdowns for what they are trying to charge you for .

    Crevier BMW

    Crevier BMW

    4.1
    (3.1k reviews)

    Our salesman, John Lichtenberger, was absolutely fantastic!…read more I first called the dealership to ask about a car I was interested in and was connected to John. From the very beginning, he was friendly, professional, and genuinely helpful. He took the time to answer all of my questions and even sent me a detailed video of the vehicle in less than 10 minutes. He also worked quickly with the dealership staff to get me a copy of the window sticker, which was incredibly important since I had over an hour drive after work and needed to decide whether it was worth making the trip before the dealership closed. What stood out most was John's communication and willingness to help. I had a very specific checklist of features and requirements I was looking for, and he worked with us every step of the way to make the deal happen. Throughout the entire process, he was supportive, responsive, and never once made us feel pressured. Needless to say, we ended up purchasing the car and couldn't be happier with the experience. John has earned our trust, and he will be the first person we contact the next time we are in the market for a vehicle. We will also be recommending him to our family and friends. Thank you, John, for making the car-buying experience such a positive and stress-free experience!

    The location is great. It's right off the freeway and near a ton of other dealerships and…read morerestaurants. Parking is plentiful and should not be an issue. For starters, the footprint of Crevier BMW is large. They have like two separate buildings and an absolutely massive inventory. You will definitely find a car that tickles your fancy and for a solid price. Jason and Santiago helped me out on my new I4 and I could not be happier with my purchase. They were very helpful, informative, patient, and friendly. The I4 has such a smooth ride and looks amazing. Their certified pre-owned selection I had very competitive prices. The range on the BMW EVs are pretty good! Normally, dealerships have a negative stigma of being predatory but I truly believe that Jason and Santiago did the best that they could to assist me during this whole process. They even offered me some food while I was waiting! I was out of here in about 3 hours. I have no complaints whatsoever about this dealer. A big shoutout to the crew here at Crevier BMW. Bottom Line/TLDR: a fantastic dealership.

    OC Autosource

    OC Autosource

    4.7
    (126 reviews)

    I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

    I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

    JP Motors - usedcardealers - Updated June 2026

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