Just posted a review of the great experience we had with Five Star Ford in Lewisville with the…read morepurchase of our Pre-owned Ford F-150 4 X 4. Husband scheduled to have a bed cover installed and came home telling me how easy and seamless Jennifer in Service made the event. Finished on time as promised-looks great and once again 5 Star Ford Lewisville did not disappoint. Thank you Jennifer.

My daughter took her car into the shop 01/23/25 for a TCM replacement (which ford was doing a…read moreone-time FREE replacement), Zack told my daughter he could order the part and replace it. That was fine until it was time to actually do the work. You see Zack told my daughter that it was her battery and NOT the TCM even though she had documentation showing the codes for the TCM. Zack told my daughter that he didn't see them codes (after her engine light was OFF). The warranty expired 06/30/25 and Zack told her she'll have to pay out of pocket for the replacement EVEN THOUGH NORTH RICHLAND HILLS sent her there for the replacement. I called Zack and he told me "That's above my pay grade". It's hilarious how they talk to customers.

Auto science has been my mechanic for years. Their work has always been high quality and thier…read morecustomer service is exceptional.

Used to go here for all my car needs. Prices have unfortunately gone up. Front desk is now middle…read moreman vs actual techs. There's ample space in the waiting area with Wi-Fi.

My 2009 Honda Accord had a starter go out on me and I put in a new remanufactured one from…read moreO'Reillys (big mistake). Few months went by and I started having issues. Took it to Christian Brothers, then to Lorentz Automotive, both gave absolutely bull crap diagnoses. Took it to Brian's after several headaches, and one of their guys named Joe took excellent care of the problem (got a new starter and it was handled promptly). Now she's purring like a kitten. Guy at the front desk was respectful and honest. Overall, pleased and have a new go to shop.

This is an mechanic who you can trust and we all know how rare that is in these times. Brian will…read morehonestly assess what's wrong with your car and then he'll fix it so that everything is like new. I go miles out of my way to get Brian to look at my car and if someone tells me something about my car, I double check with Brian before doing anything. If you quality at a fair price, there's no place I could recommend more.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

Stay far far away from Lorentz Automotive/Lewisville Muffler…read more I called asked for an appointment to replace the Catalytic Converter on my Jeep Cherokee Sport 2001, 2 WD. Ballpark they quoted me $400-$600. Dropped my car off when I picked it up the bill was $996, and what they did instead of replacing the Catalytic Converter like I requested. they cut it in half and only changed half of the Catalytic Converter, then said "oh you need to get the back part installed soon it's going out.". They cut the Catalytic Converter in half only changed half if the Catalytic Converter now they are asking for $700 just for the missing half. I called Huffines Jeep and told them never to recommend Lorentz Automotive/Lewisville Muffler to anyone again. They are shocked that the Catalytic Converter got cut in half. Now I am looking for someone to install 1/2 , Huffines said they only install complete Catalytic Converter

Lewisville Muffler is Amazing. They have great customer service, and will go out of their way to…read morehelp you out in anyway possible. I went there hoping to get a quote on replacing a catalytic converter on my 07 malibu. I had an idea it was going to be around 600. They told me it was actually both of my converters, which devastated me. I knew I couldn't afford it. Then, they actually took the time to research and look for ways to save money. The guy that helped me out actually found a special coverage warranty for my model and my converters were actually covered. I set up the appt with Huffines Chevy, and they did the work and replaced it free of charge. I had tears in my eyes. They truly made my christmas special, and I can't thank them enough. If you want to be well taken care of, go to Lewisville Muffler!

Amazing service, up to date notifications, a full explained inspection and shuttle service. I will…read moredefinitely be going back for car repairs and maintenance

Friendly customer service. Took 2 days to perform an overall inspection....later experienced…read moreissues that I did not have prior to bringing it in. I will not visit again.

Lorentz Automotive is the best automotive service I have ever used in my humble opinio…read more I have had cars from 1965 to the present Lorentz Automotive has worked on our vehicles since 2019. They have always given us estimates and services before the service is started. I have never had a vehicle that wasn't repaired or recommended repairs that we decided to or not to replace.. We had one 2013 SUV with about 80,000 miles that to be repaired for any long term use needed about $7,000 to $8,000. We that car traded to an automotive dealer with full knowledge of the work that needs to be done. In my humble opinion they are the best in Denton Count.

FRANK KAISLER is a complete a hole! Lorentz Automotive charged me $175 for a diagnostic. Their…read moreprices are extremely high and customer service is terrible!!

These folks are absolutely fantastic! They are very knowledgeable and provide quality services. I…read morewill continue to use their services for my vehicles.

Chet is a great guy and has reasonable prices. He's been repairing cars a long time and does a…read moregreat job. He fixed my Cats on my truck and runs great now.

These are the only people I will ever bring my car to. They are really great guys who care a lot…read moreabout their business. They will go out of their way to make sure you are happy!

This was a first rate auto shop repair shop until it sold. The new owner owners are sharpies…read moreespecially the young man who manages the front. I had a clutch repair and rear seal work done in April 2022. I paid $1,865.02. All the transmission drive parts had to be replaced this month. I called All Makes and reported the transmission problems on Oct. 26, 2023. The young manager said it was in warranty and to bring it into the shop for repair on Monday Oct. 30 which I did. Late that afternoon he called to say that there was nothing wrong with the clutch and drive train parts. The mechanic who drove it said that was an engine problem. This was in direct contradiction of the findings of the shop that had tested it before I brought back to All Makes. He, All Makes MGR, said that to look at the spark plug (1) and check the timing he would have to charge me $473! I told him I would pick the up the vehicle immediately which I did. The second shop did the repairs and saved the parts replaced as I had requested, The clutch plate, pressure plate, and throw out bearing. He also replaced the flywheel which was rough and should have been replaced when the first repair was made. I paid $1,101.00 for the new repair.

very unproffesional managed to damage vehicle worse than when brought in with not only forgetting…read moreto put screws back into oil drip pan but when brought back into shop managed to scratch and dent the side of the car while pulling it into their shop. Has now said the car wont be ready for another week so in total putting car out for around a week and a half. DO NOT RECOMMEND, cannot complete simple tasks with simple steps without rushing it.

I have not fully used Acute Auto, yet, I Have visited twice, recently. BUT, Chris the manager has…read morehelped me numerous times with trouble shooting both on phone and in person and with referrals due to my car has some complex-contradictive problems. Chris even called the next place for me, to talk "mechanic lingo" to the next mechanic, while I was there!! That is H-U-G-E :) They have a clean and friendly wait room, mechanics and office :) I have received quotes b4 and prices seem VERY fair. Like Bear T. said they have Personal Pride in their customer service.