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    Chet's Auto Repair

    5.0 (5 reviews)

    Services - Chet's Auto Repair

    Routine automotive maintenance

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    Five Star Ford of Lewisville

    Five Star Ford of Lewisville

    2.5
    (11 reviews)

    Unfortunately, Five Star Ford of Lewisville is terrible about communicating to their service…read morecustomers. My car sat there for five days with absolutely no communication with me as to what was wrong. The did not listen to my issues when I brought it to them. It wouldn't have been half as frustrating if I could have been communicated with. I understand that my service person ended up getting sick, but there was no follow up from anyone else until I contacted the service manager. After five days, I did have it towed from there to a reputable service company who diagnosed the problem quickly (which Ford was not willing to do) and had it repaired in 3 days. I will not be using Five Star Ford of Lewisville service and would not recommend them to anyone else.

    My daughter took her car into the shop 01/23/25 for a TCM replacement (which ford was doing a…read moreone-time FREE replacement), Zack told my daughter he could order the part and replace it. That was fine until it was time to actually do the work. You see Zack told my daughter that it was her battery and NOT the TCM even though she had documentation showing the codes for the TCM. Zack told my daughter that he didn't see them codes (after her engine light was OFF). The warranty expired 06/30/25 and Zack told her she'll have to pay out of pocket for the replacement EVEN THOUGH NORTH RICHLAND HILLS sent her there for the replacement. I called Zack and he told me "That's above my pay grade". It's hilarious how they talk to customers.

    Auto Science

    Auto Science

    4.4
    (73 reviews)

    Used to go here for all my car needs. Prices have unfortunately gone up. Front desk is now middle…read moreman vs actual techs. There's ample space in the waiting area with Wi-Fi.

    I took my 2021 Supra in for an alignment on a Monday around 4pm, Tuesday morning (around 9am)…read more~20miles of driving later my driver side axle broke, due to the inner CV Joint bearing cage failing into pieces. After reviewing my dash cam footage, I saw several things that led me to write this review: 1. Techs were very non-nonchalantly chatting about taking the cars they work on test drives, even going as far as saying that they've purchased their cars because of test drives at the shop. Is this a red flag? maybe... 2. Tech that performed my alignment can clearly be heard saying he is about to full send it. 3. Tech proceeded to joy ride my vehicle, high-revs, manual shift, play with radio, etc. Would my axle have broken on that day, regardless of my visit to Auto Science? Who knows... but I certainly I wish I could go back in time and NEVER trusted this shop with my property, broken or not. The shop's response: 1. Refunded my alignment... 2. Spent countless messages back and forth / uploading videos / receipts / etc. 3. Stated a couple times they would be less inclined to help if I left a negative review 4. Offered me $250 to help towards fixing the car - I decided to stop wasting my time emailing them at that point. I guess some people would think $250 is fair, since there is no tangible evidence the test drive/alignment resulted in a broken axle... I am not one of those people. I've spent an insane amount of time and a lot of effort to get my car towed/fixed at home, this doesn't even being to cover it. My opinion: It is impossible for me to treat the axle failure as an isolated event, I didn't even get a chance to push the car before it broke. TL/DR: Tech took my car on a joy ride and my driver side CV Joint blew up around ~20miles later.

    Lewisville Muffler & Auto Repair

    Lewisville Muffler & Auto Repair

    3.9
    (7 reviews)

    Stay far far away from Lorentz Automotive/Lewisville Muffler…read more I called asked for an appointment to replace the Catalytic Converter on my Jeep Cherokee Sport 2001, 2 WD. Ballpark they quoted me $400-$600. Dropped my car off when I picked it up the bill was $996, and what they did instead of replacing the Catalytic Converter like I requested. they cut it in half and only changed half of the Catalytic Converter, then said "oh you need to get the back part installed soon it's going out.". They cut the Catalytic Converter in half only changed half if the Catalytic Converter now they are asking for $700 just for the missing half. I called Huffines Jeep and told them never to recommend Lorentz Automotive/Lewisville Muffler to anyone again. They are shocked that the Catalytic Converter got cut in half. Now I am looking for someone to install 1/2 , Huffines said they only install complete Catalytic Converter

    Lewisville Muffler is Amazing. They have great customer service, and will go out of their way to…read morehelp you out in anyway possible. I went there hoping to get a quote on replacing a catalytic converter on my 07 malibu. I had an idea it was going to be around 600. They told me it was actually both of my converters, which devastated me. I knew I couldn't afford it. Then, they actually took the time to research and look for ways to save money. The guy that helped me out actually found a special coverage warranty for my model and my converters were actually covered. I set up the appt with Huffines Chevy, and they did the work and replaced it free of charge. I had tears in my eyes. They truly made my christmas special, and I can't thank them enough. If you want to be well taken care of, go to Lewisville Muffler!

    Chet's Auto Repair - autorepair - Updated July 2026

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