Took my truck in with misfire and evap issues. They took care of both and took their time to make…read moresure the issues have been been fixed properly. Susana is a great service advisor and went above and beyond with helping me throughout the whole process, definitely played a major role in my good experience along with knowledgable mechanics. Thank you!

Extremely disappointing experience. The salesman " Frank Elesiely " uses dishonest sales tactics…read moreand misleading wordage then gos back on it once you've signed paperwork. I've never been treated as poorly at a dealership as I was here. I even tried reaching out to the sales manager to fix the problem and couldn't even get a call back. If you value dealer who keep their word and won't screw you over this is not the dealer for you. I would highly recommend taking your businesses elsewhere if you are ever in the market for a ford vehicle.

Used to go here for all my car needs. Prices have unfortunately gone up. Front desk is now middle…read moreman vs actual techs. There's ample space in the waiting area with Wi-Fi.

Had this place do a PPI on a car I was purchasing nearby. I was pleased they were able to do it…read morequickly, but they missed a lot of stuff. Surprising as their reviews otherwise seem good. I had a Porsche 911 in for inspection and only the most obvious items were reported. Many other issues went undetected and these are adding into the thousands to fix. I hope they take this review as feedback to improve their PPI inspections.

Brian's was recommended by neighbors for repairs. Calling the number 972-221-6627 gets a Wrong…read moreNumber.

My 2009 Honda Accord had a starter go out on me and I put in a new remanufactured one from…read moreO'Reillys (big mistake). Few months went by and I started having issues. Took it to Christian Brothers, then to Lorentz Automotive, both gave absolutely bull crap diagnoses. Took it to Brian's after several headaches, and one of their guys named Joe took excellent care of the problem (got a new starter and it was handled promptly). Now she's purring like a kitten. Guy at the front desk was respectful and honest. Overall, pleased and have a new go to shop.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

Stay far far away from Lorentz Automotive/Lewisville Muffler…read more I called asked for an appointment to replace the Catalytic Converter on my Jeep Cherokee Sport 2001, 2 WD. Ballpark they quoted me $400-$600. Dropped my car off when I picked it up the bill was $996, and what they did instead of replacing the Catalytic Converter like I requested. they cut it in half and only changed half of the Catalytic Converter, then said "oh you need to get the back part installed soon it's going out.". They cut the Catalytic Converter in half only changed half if the Catalytic Converter now they are asking for $700 just for the missing half. I called Huffines Jeep and told them never to recommend Lorentz Automotive/Lewisville Muffler to anyone again. They are shocked that the Catalytic Converter got cut in half. Now I am looking for someone to install 1/2 , Huffines said they only install complete Catalytic Converter

Lewisville Muffler is Amazing. They have great customer service, and will go out of their way to…read morehelp you out in anyway possible. I went there hoping to get a quote on replacing a catalytic converter on my 07 malibu. I had an idea it was going to be around 600. They told me it was actually both of my converters, which devastated me. I knew I couldn't afford it. Then, they actually took the time to research and look for ways to save money. The guy that helped me out actually found a special coverage warranty for my model and my converters were actually covered. I set up the appt with Huffines Chevy, and they did the work and replaced it free of charge. I had tears in my eyes. They truly made my christmas special, and I can't thank them enough. If you want to be well taken care of, go to Lewisville Muffler!

Friendly customer service. Took 2 days to perform an overall inspection....later experienced…read moreissues that I did not have prior to bringing it in. I will not visit again.

Ladies do not take your vehicle to this shop! They inflated prices and then back petal when I told…read morethem the price was to high. It's easy, liars lie! Headlight change $1080.00!! I'm getting it done right now, for $450.

I have reviewed Lorentz and Shane before, but it must have been on Google or somewhere else and is…read morenot showing here. I love Lorentz and Shane. I've had nothing but excellent service, honesty and integrity, him offering "acceptable wait to fix" advice, lower cost alternatives to keep costs down, and speedy but thorough repairs. I don't know what the problem is with some of the people I have seen on here giving bad reviews, but I have to think that in some cases for them it's like the guy who is on his 5th divorce. Dude...maybe it's you. I can't recommend Lorentz, Shane, and his team highly enough. Bravo!

Work done well and in a timely manner. One thing I hate about Yelp is how they force you to type a…read morecertain amount of spaces!

These are the only people I will ever bring my car to. They are really great guys who care a lot…read moreabout their business. They will go out of their way to make sure you are happy!

This was a first rate auto shop repair shop until it sold. The new owner owners are sharpies…read moreespecially the young man who manages the front. I had a clutch repair and rear seal work done in April 2022. I paid $1,865.02. All the transmission drive parts had to be replaced this month. I called All Makes and reported the transmission problems on Oct. 26, 2023. The young manager said it was in warranty and to bring it into the shop for repair on Monday Oct. 30 which I did. Late that afternoon he called to say that there was nothing wrong with the clutch and drive train parts. The mechanic who drove it said that was an engine problem. This was in direct contradiction of the findings of the shop that had tested it before I brought back to All Makes. He, All Makes MGR, said that to look at the spark plug (1) and check the timing he would have to charge me $473! I told him I would pick the up the vehicle immediately which I did. The second shop did the repairs and saved the parts replaced as I had requested, The clutch plate, pressure plate, and throw out bearing. He also replaced the flywheel which was rough and should have been replaced when the first repair was made. I paid $1,101.00 for the new repair.

I have not fully used Acute Auto, yet, I Have visited twice, recently. BUT, Chris the manager has…read morehelped me numerous times with trouble shooting both on phone and in person and with referrals due to my car has some complex-contradictive problems. Chris even called the next place for me, to talk "mechanic lingo" to the next mechanic, while I was there!! That is H-U-G-E :) They have a clean and friendly wait room, mechanics and office :) I have received quotes b4 and prices seem VERY fair. Like Bear T. said they have Personal Pride in their customer service.

I went there last month and I really liked the way the took care of my car. I surely recommend.read more