I have been to this restaurant many times. Service does seem to depend on how busy they are, but I suppose that is understandable and probably true with many restaurants. Today, everything was great. Service was outstanding and so was our brunch. Huge portions, delicious dishes, and awesome service. An easy 5 stars today for sure!! read more

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Out of country visitor. Came on Saturday morning & was seated right away with a group of 7. Excellent service. & ambiance was great! Large outside patio looking out to marina. Looking for Mexican breakfast spot, this is it! The salsa was so delicious, they had various breakfast breads and cafe de oja. My family and I enjoyed it!! Variety of breakfasts to choose from. Definitely recommend!! And a mariachi was there playing! My mom sang a few songs with them. Had a wonderful time! read more

We were so pleasantly surprised by our breakfast at TV's place. The service was excellent and breakfast was most excellent. Check out the pics... read more

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Stopped by here while waiting to check in our hotel. Wonderful view of the marina while sitting on the patio. Plenty of fans to keep you cool. We ordered beers and a margarita. Beer was cold and margarita good. We ordered nachos with beef. Asked for pico and jalapeños. Nachos were very good. Perfect amount of food. Each chip covered with beans, cheese, and beef. Nice relaxing light lunch. Our waiter was good and provided friendly service. read more

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The service was quick to order and a bit longer to get the food. The portions are really big and they cater more to locals than tourists. For the prices, I'm not sure how the locals get here as I felt the prices were quite high although you are right on the marina and close to everything. The food was decent and I'd return if very hungry. The fruit and avocado were fresh which always matters and everything was very good. read more

Los Alcatraces - Vegetable omelet and huevos rancheros - Mexican Near Me - Puerto Vallarta, JAL

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3.5 stars. Friendly staff. Much quicker service than Mr Cream's next door. Dishes not quite as elevated as some of the other restaurants around here but solid place. Chilaquiles is pretty good. read more

Los Alcatraces - Chilaquiles red sauce - Mexican Near Me - Puerto Vallarta, JAL

Went on a Monday morning for breakfast. The service is a little slow, even though they had tons of workers. The food wasn't bad. I got the waffle with eggs and bacon, and my partner had the steak and eggs. It wasn't anything fancy or special. It is right on the marina, so you oversee the docked boats, which is pretty. read more

Located in the Marina in Puerto Vallarta right by the boats we sat outside. No wait which was nice. Ok so this was recommended to us by a local and it was good but not outstanding. The am is helped as it was outside by the marina but the chairs had bird poop on them which was not wonderful. Hubby had the rancheros omelette which was really tasty and came with a side of tortilla chips doused in sauce. I had a vegetable one with a big slab of cheese in the middle topped with pork sauce and a side of salad with raisins in it. It was also tasty. Portions are generous. Good service. read more

Great food, great service, at a great price! This place really has everything you are looking for on a marina side restaurant. I've only been for breakfast/lunch so I can't speak to dinner. But the times I have been everything has been exceptional. It has an authentic feel to the food and space with live music often there to elevate the ambiance. The fresh made salsa is delicious and if you like a little heat you can find it either. Whether you are looking for classic breakfast dishes (like french toast, pancakes, etc) or quesadillas, burritos and other more PV-oriented dishes you will find it here. We have had several things and have enjoyed them all. Give it a try! It became our new favorite place for breakfast. read more

We love our neighbors across the street and frequently treat ourselves to their delicious meals. There is always a smile and greeting from them. Friendly and great food is what they do best. We usually sit outside, but it's high tourist season, so we had no problem sitting inside for the first time. Nice! There always is a queue for a table. It's first come first serve. read more

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Very delicious breakfast, fast service. The poblano chilaquiles were tasty. Would come again. read more

Los Alcatraces - Chilaquiles poblanos very tasty. - Mexican Near Me - Puerto Vallarta, JAL

It has a great view of the port and Friendly customer service the food is authentically delicious I loved everything from the freshly made juices, hand made tortilla, and the food was delicious read more

Beautiful view of the harbor and the million dollar yachts docked there. Very friendly and efficient service. Good food and very generous and beautifully presented fresh fruit platter. read more

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Had a great experience here. After wandering around, we got hungry and stumbled here. The service was on it, seating us ASAP and very attentive despite it being busy. The Mexicano was the way to go, basically 3 meals in one! read more

This place is great for a traditional Mexican breakfast of beans, chilaquiles, beef and eggs. Sometimes they have some fresh baked pan dulces and that's really good. I love ordering the large cup of fresh squeezed orange juice or green juice. Just an all around nice place to get filled up so you're pretty much set for the rest of your day for whatever activity. read more

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Solid 4.5, maybe 4.75. Great breakfast. The wait staff was very accommodating. I accidentally tried this place while ubering to another place and the driver was confused and so was I and then realized this was not where i was headed but - roll with it right? I had poblano eggs. OMG I could swim and drown in that sauce. I also had part of a waffle and it was very good. Finally, the Mexican coffee was fantastic. Dont be an a-- and just go for the American coffee. You will be missing out. All that food for $250 pesos. This is why Americans retire to Mexico. I get it. read more

Los Alcatraces - Mexican Near Me - Puerto Vallarta, JAL

Great atmosphere, wait staff is great and friendly but their food isn't really that great. We ordered a few appetizers the queso fundido was good but the guacamole didn't really have taste and was too pricey for just mashed avocado. Their alcoholic drinks were too watery & flavorless. I ordered the fish tacos & they we're disgusting. The fish wasn't even fresh, had zero flavor and the sauce they paired it with was too sweet. I've def had better in the states! Save your money and find another place. read more

Los Alcatraces - Mexican Near Me - Puerto Vallarta, JAL

We came here twice during our weeklong stay at the Westin. We stumbled upon this restaurant by accident. I wanted to go to Mariscos Ocho Tostadas but we walked in the wrong direction and had to make a circle to get back on the right track. When we found this restaurant, it was the only busy restaurant. Others were open, but none of them had lines for lunch. I ordered the machaca burritos (lovely flavor, deceptively filling and the beans were good. I usually never eat the beans) while he ordered the alcatres platter (he was amazed that the meat was so tender). Service was friendly and even gave us a coupon for 10% off our next visit and so we did! The boy was so infatuated that he wanted to come back for breakfast before we headed back to the states. For our second time, he ordered the same meal. I ordered the French toast (too much sugar for my liking. I spent most of my time scraping it off and the bread was still mushy from the egg in some places, very size able portion) since my stomach wasn't feeling very good. He ordered orange juice and they came in large margarita sized glasses so you get your money's worth! Overall, if you're in the area, I would recommend it. This is their third location and their Mexican dishes are good. read more

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The food here is amazing!! The rabos de mestiza is one of the best dishes ever!! The sauce is incredible!! And the corn Tortillas are fresh and perfect!! The service was wonderful and we had an amazing breakfast here!! We wouod definitely come back! read more

This is another place that attempts to take on the American breakfast, but has Mexican influences. This is probably why there aren't as many white people that eat here (or maybe because the restaurant name isn't in English so they get confused and don't know what to do). The staff is friendly and attentive. **Waffle w/ eggs/bacon - The waffle came out kinda cold, but the bacon was pretty spot on. **Chilaquiles - Pretty good, every place makes it differently, and since it was the simple kind here, maybe that's why it was better than other places. The beans are smooth, a tad salty. **Omelette - Custom comes with beans/chilaquiles **Coffee - It wasn't that good, kinda tasted watery. They have another option (cafe de la olla, which is made differently that regular drip coffee), and it tastes pretty bad so watch out and the 'american' version **Pancake - A little on the tougher side, but still soft This place is a fine try, as I stated it does have Mexican variations on the dishes so be aware. For the most part I enjoyed the food and the ambiance. read more

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Food was good and the service was excellent! I had the farmers omelette as a scramble and it was very tasty. The banana shake was also great! read more

My family and I have come here for years. Locals and tourists love it and you can't go wrong with whatever you pick. My personal favorites are their ham and eggs for breakfast or anything seafood related for lunch. I'd come here any day of the year. read more

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Really bad experience. We were planning to eat at Mr. Cream but the wait time was one hour so we decided to give this place a try. They took the order for the first of us to arrive ( we were a group of 9 ). About 10 minutes later the rest of the group arrived and they ordered their food. Only half of the first 5 people ordering first got their food while the other still waited for the food and the rest of the party did not even get the chance to order until 15 minutes later because the waitress was soo busy with other tables ( even though the restaurant was not full) At the end , only 3 people got to eat from our party of 9. One of our family members was an elderly person and we insisted to get her food first and that never happened . We were sitting at the table for about 1hour and we never got our food and only a few of us got drinks. Others did not even get the shakes they ordered. I feel for the waitress because he was so nervous and did not know what else to do but the manager was not pushing or helping to get our food done. We complaint to the manager several times but he seemed to be so bothered by the fact that we were asking for our food that he was kinda ignoring our request. We were trying to be patient at first but after waiting for an hour sitting with no food, it gets pretty irritating. We ended up leaving the place and the manager was very upset and started to give us bunch of excuses. We paid for the only 3 people that eat but the manager did not even had the courtesy to give us a discount or an apology for the horrible service. Funny enough by the time we had enough and left the restaurant empty stomach , Mr. Cream had plenty of tables available . I am giving 2 stars only because the 3 people that got the chance to eat really liked their food. DO NOT WAIST YOUR TIME HERE read more

They were very busy first off let me say that. However we ordered calamari for an appetizer and it was basically bits of whatever was left in the fryer. In addition there was not enough on the plate for even 1 serving. The fact that they served it was appalling. We asked them to remove it from the bill and they refused!! They were also out of any good tequila. There are too many other good options to try in the Marina. read more

Several reasons why I would not recommend this restaurant. #1 the restrooms don't have anywhere to wash your hands. I asked a staff member he said they did not have a place to wash hands.... Wtf?? Really #2 the food was very good and it was over salted. #3 it's over priced for the quality and the quantities of the food. Staff was friendly and that's why I gave 2 stars. So far during this trip this has been the worst restaurant we have tries in PV. read more

I visited Los Alcatraces on the recommendation of a friend that's a local. Beautiful location on the marina and an easy walk from my hotel. It was one of the livelier restaurants on the boardwalk, too. The staff were hilarious, flirty, and fun. Loved them. Butttttt I knew the food wasn't going to great as soon as the chips and salsa came. The tomatoes in the salsa hadn't been blended well (it wasn't that it was chunky, it was more like stringy) and tasted like I was dipping my chips in a bowl of canned tomatoes and nothing else. It was missing onion, lime, cilantro, salt, etc. I ordered the shrimp tacos with the shrimp diablo style. The shrimp was covered in a sickly-sweet red glaze. They were terrible, to be honest. The tortillas tasted commercial and bland. The tacos just had the shrimp and sauce on them, and then there was a side salad of sorts that had iceberg lettuce and strips of onion. There was also a cup of a thousand-island like sauce on the side. I wiped as much of the sauce as I could off of the shrimp and ate them alone. When the waiter came to take our plates, he didn't ask if everything had been ok even though I left the plate nearly untouched. My friend got the mahi mahi tacos. I didn't try them, but they appeared to just be filets of plain or lightly seasoned mahi served with the same accompaniments I had. She said they were gross. I later told a waiter that my food was gross and he acknowledged that the shrimp diablo sucks. He said the sauce was made from ketchup. GAG. It made so much sense-- it was like ketchup mixed with chili powder. I am a big shrimp fan but not sure when I'll be able to eat it again after this experience. I'm confused, did I visit a different restaurant than everyone else? I would rather eat at Taco Bell than here again. read more

Service was excellent - they even called us a cab when we were ready AND hauled our luggage to the street for us! We had a couple of appetizers and a couple of margaritas here before saying goodbye to PV, and it was a wonderful last stop due to the excellent view, good comestibles and great service. And - the crocodile is just feet away! read more

2x1 margaritas are advertised. When you say " ok that sounds good!" They know you want 2x1. If you order anything but their basic margarita they bring it. When you are done ask if you're ready for your next one? Of course I am! The bill comes and it's not two for one. The waiter acts confused "let me go ask" and of course returns with the bad news.. only basic.. it's a shame they feel they have to rip people off read more

Good ambience good food and great location . The price is just right the only down fall is if you plan to eat there on a Sunday be prepared to wait about 30 min read more

Best breakfast in the marina. Live music, large portions, and great service. My girlfriend and I split 2 entrees and it was more than enough for both of us. We did a mix of foods: arrechera, chilaquiles, eggs, and fruit. It also came with complementary chips and the best salsa we had all week. Of all the places we ate for breakfast this was by far the best. read more

It wasnt that great i had the chilaquiles and i wasn't impressed it had no flavor what so ever and my husbands steak he got was really hard.

Excellent meal. Went here with the sail fish we caught today and the restaurant made great three preparations of it. We got all the fixings and side dishes to go with our meal for next to nothing. Drinks were great. We were very satisfied with the service. read more

We stopped in to eat breakfast around brunch time. Service was great and portions were pretty large. Machaca omelette was very good, as well as cinnamon crusted french toast and waffles. We thought it was good quality and quantity for price. read more

We ate here several times. They offer all kinds of Mexican food that is flavorful & good. Israel & staff are really helpful. We were here on Thursday evening during the flee market and had the best seat to see the entertainment which was right next to the restaurant. Lots of beer and wine available. read more

I don't know why this place isn't rated better, it's incredible!! I had the best chicken fajitas and an amazing margarita for dinner tonight. My boyfriend got the Mexican platter of chili rellenos, flank steak, and chicken taquito. Samir, our server, was fantastic and so nice. If you haven't been here yet, go now!!! Super fresh guacamole and good (strong) margaritas. read more

Thoroughly enjoyed lunch here on a Saturday with 2x1 drinks! We sat inside for AC with no regrets. The Diablo sauce was fabulous on both fish and shrimp and worked well with guacamole on shrimp tacos. My daiquiri was not weak!Yay!!! read more

So disappointed. Price is too high while food quality is so bad. Especially, beef is so tough to chew. It's hard to cut the beef even with knife. I tried with steak knife, but still tough which made me give up. read more

Very nice place with Mariachi on Friday, Saturday, and Monday. Great food, but be careful when it comes to being charged. We were offered special of the night and when it came to the total price it was around $100 USD for three people. Most expensive meal on the menu was maybe around $15 so the receipt did not make any since. The receipt had also been scratched out in white out. TIP: Ask prices beforehand. read more