**UPDATE** The owner reached out to me after reading my feedback. She was very concerned that their services did not meet my satisfaction. I appreciated that she took the time to apologize and that she really cares about my satisfaction with my experience. That says a lot! She offered to make things right and for a chance to better serve me next time I come in. I will give Lotus Nail another for my next pedicure and provide my feedback from that experience. read more

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I had a really disappointing experience here. I came in for a nail fill, and the work was poorly done--there was noticeable overhang underneath the nails that wasn't properly cleaned or shaped. On top of that, the technician had a bad attitude the entire time. What made it worse was hearing her complain about me in Vietnamese, saying I was "torturing" her--unaware that I could understand. That was extremely unprofessional and uncomfortable. I honestly don't understand how this place has such a high rating. Based on my experience, the quality of service and attitude did not match the reviews at all. read more

Although last time I had a great experience with Amber, I came back and experienced the most uncomfortable interaction. The first 10 mins, the nail tech had me sit there while she was opening boxes. She then brought boiling hot water mixed with acetone and told me to dip both of my hands in it. I told her that it was hot and she just didn't respond and just smiled. I then showed her my design which was quite complicated and she started speaking to me very condescendingly. I asked for "gradient" which in design terms is a color transitioning to another and she said "you mean ombré" and gave me a rude look. I was very kind the whole time and I may not know correct industry terminology for certain styles but there's a way to speak to customers in a respectful way and inform them if there are misunderstandings. She then became impatient and started clicking her pen incessantly and told me that the price was going to be $135. I would have happily stayed if I felt more comfortable but the whole experience was so off putting that I decided to leave. Definitely not coming back. read more

Lotus Nails - Eyelash Service Near Me - San Jose, California

Jessica did an incredible job took her time and made fun designs with the magnet, Thank you Jessica!! read more

Lotus Nails - Cat eye nail - Eyelash Service Near Me - San Jose, California

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This place is great! My mom comes here frequently and they always have great service, see you very promptly, and all do a great job. They are very kind and attentive and offer snack and drinks. They are very clean as well! Everytime I am in town my mom takes me here. It is nice that all of the ladies do an = lovely job. If you are in the area, this place is definitely worth checking out read more

Had a great experience here! We got 1 Gel-X set and 2 pedicures, and everything turned out beautiful. The quality was excellent, and the staff was very kind, respectful, and welcoming. The salon was clean, relaxing, and they really paid attention to detail. We left very happy and will definitely be back! read more

Lotus Nails - Gel X French polish - Eyelash Service Near Me - San Jose, California

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I wasn't impressed during my visit to the nail salon on a Tuesday after work. While the seating is decent, their prices are unreasonably high, especially with additional nail removal and gel refresh fees. The staff is friendly, but I cannot recommend this salon after spending $150 on a complete nail set and a basic pedicure. The music was quite off-putting, which did not help the overall experience. I expected a luxurious service, but it felt basic and far from spa-like. Save your money and look elsewhere. A week after my appointment, my nails started lifting, and one was coming off. Since I usually don't get my nails done, I trusted their expertise and opted for their powder application, expecting it to last much longer. I feel compelled to share this review because I value honesty and believe in getting good value for my money. I just had to share my experience. read more

Lotus Nails - Receipt of pedicure and manicure - Eyelash Service Near Me - San Jose, California

Been coming here for 2 years now, and it's always a great experience. Friendly staff and cleanliness! Jessica and her team is the best! read more

Kind of my go to place in the South Bay, they're also open late which is convenient :) Owners and staff are super sweet too read more

Lotus Nails - Magnetic cat eye nails - Eyelash Service Near Me - San Jose, California

Paid 75 including tip for a pedicure and still had my callous. Last time I was there I think I left a 20 dollar tip and I called back to ask her to take the callous out. Not a huge one. She's complaining like I'm asking for the world or something. Very ungrateful and greedy like many of these businesses. They want the money but treat you badly. No thanks. I'll find some place else. I think they Intentionally left one callous because it's too obvious to miss. I hope they get shut down . read more

It was my first time and I got a delux pedicure. I had a great first experience and I'm so in love with the color I chose. Paid a great price for the service. And I will definitely will be coming back and will be bringing my mother here next time! read more

I've been going to Lotus nails for a little over a year now for my monthly pedicures. Sometimes I bring my daughter and they do a great job with mani pedis for the little ones. They know not to clip cuticles. They trim nails and file their nails, and they always give her slices of fresh lemon in her foot soak. Their polish selection is extensive and I've seen some of the really beautiful work they do with gel manicures. One day, I'll indulge in one. All of the salon staff are friendly and they always offer water when you settle into your seat. Their products smell nice and they do a great job with the leg massages during your pedicure. I like that they have the option to pay with Venmo and that you can accumulate rewards by signing in via square. The vibe is pretty in pink! It's a cute spot. For the service, pricing, and convenience of location, this is definitely my nail salon of choice moving forward! read more

The best pedicure I've had yet. Tried a new place when I'm in town. So comfortable and relaxing I tried so hard not to nod off to sleep. I got a gel pedicure. Love it. Everyone there was so polite and welcoming. read more

Happy with my results , they took their time and didn't rush , gave me exactly what I asked for and wanted . The atmosphere is super cute and they have so much colors to choose from read more

Lotus Nails - In love with the way my nails came out , exactly what I wanted without cutting me or being in a rush - Eyelash Service Near Me - San Jose, California

I took my Mom & Sister in law here for Mother's Day! They had a great experience, all the workers were nice and welcoming! The quality of nails were very good as well. They loved it and will probably be back here. :) read more

Jessica did a beautiful job on my acrylic set. They are very kind and accommodating. Call ahead for an appointment it's very worth it. read more

Lotus Nails - Beautiful acrylic set done by Jessica. - Eyelash Service Near Me - San Jose, California

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Didn't like that their rate sheet for pedicure doesn't include everything . Why wouldn't you include the cost for gel polish on your menu . I didn't like to hear about the extra costs when I'm already seated with my feet inside the water . Thought the price for basic gel pedicure was too high. read more

I have been going to this nail shop for about 3 yrs. They are the sweetest ladies ever. They take care of all my needs and do a tremendous job. I have never had a bad experience. They even removed my ingrown toenails. I truly recommend this nail shop. They are all so friendly. read more

Hi Y'all! You Must come check out Lotus Nails on Santa Teresa! Friendly staff, relaxing atmosphere, very nice massage chairs, knowledgeable staff!! It's very Girly and they do a Perfect pedicure and manicure. Gels and full tips! Great prices too!! Extra bonus: It's tucked into a space surrounded by Drs and Dentists- not the loud laundromat and liquor store! Let's keep our neighborhood business in business! Lotus is a Real Gem!! read more

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The worst! Can't believe some of the good reviews here. Whether it was the service, or the quality of work or getting a bang for your buck...everything was below par. I have frequented quite a few nail salons and this was easily the worst experience of my life. I understand that if you go to a cheap salon, you can't expect good service or quality but this is an expensive salon with shitty service. Go check it out for yourself and decide OR save yourself a visit by taking my word for it and save your money and a headache. There are way better salons in the area! Update: they called me right after I posted this review and offered to either fix my nails or offer me a refund. I let them know that I'll update my review to reflect this most recent phone conversation of ours and I appreciate the resolution. But after the refund, they have been messaging and calling me several times requesting me to delete my review instead of just updating it. I mean what???!!!! I already told them on the call before the resolution itself that I'll be updating the review and I'll stick to my word (which is what I am doing here). I think I now understand why there are so many 'good' reviews only posted here. I am sorry I don't like to do this to any business, but I am just being fair and honest. I'll probably request folks to give them a chance if they feel like it based on other reviews as maybe my experience was bad.. probably a case of one bad apple. But for me, it's one and done. Although I must mention that the lady who did my pedicure was fine..again nothing exceptional but nothing to complain about either. Based on all this, I'll update my review to three stars instead of one. Oh I forgot to mention that they said that they'll have to cancel my refund if I refuse to delete the review!! Huh?? And yes she is still continuing to call me as I am writing this update. You be the best judge now. Peace out! read more

Lotus Nails - After just a week! No words! - Eyelash Service Near Me - San Jose, California

My first time coming here but definitely will come back. Jessica has me in love with my nails!! She really took her time and got it how i wanted them to look (which is a rare experience for me). The overall aura of this place is very welcoming and relaxing. Everyone was so friendly the moment i walked in. Recommending this nail salon to everyone in the area read more

Lotus Nails - Eyelash Service Near Me - San Jose, California

I just had to come on here and give a five star review! I appreciate the owner of this nail salon. Affordable, clean, up-to-date technology such as AI nail dryer to protect your hands from the UV rays. Every nail color you could imagine! Great talent with any nail design you bring. Confirms if you like your nail design before proceeding .Thank you for always doing an amazing job! Always a positive experience. Lotus nails! YOUR THE BEST! read more

Great service, kind nail techs and amazing attention to detail. Will definitely be coming back!

Great cleaning service. I've been doing a bi-weekly cleaning for almost a year and never was disappointed. Veronica is very efficient and does not miss a spot! Thank you read more

My friend and I decided to get a pedicure and tried this place since it got such good reviews. While waiting they had us sit and started to add the water, which was nice. Bur she didn't check the temp and it got extremely hot to where we couldn't keep our feet in. When we got her attention she turned it down and then didn't come back. So we both sat in cool water waiting. She seems too busy to even bother checking the temp. Then while we waited another lady came and gave us a box of different scents of what looked like lotion, bath balm and pumice. We just thought it was part of what they did when you had a pedicure there. But once they were ready to start on us I told her I just wanted the basic pedicure and all of a sudden you could feel the change in her attitude. Friendliness changed immediately. Seems annoyed really. She nipped me 4 times as she cut my cuticles and then totally cut me inside down the nail of my big toe. I pulled away a few times and said not to cut down and that it hurts as she chuckled and would talk in her language to the other ladies. A day later it is throbbing and very painful. May have to have it looked at for I can't even put on my shoe. She was very rough as she pumiced my feet where it was almost unbearable. Then she said ok 5 minute massage. It was barely a massage at that. She rubbed the lotion on massaged for maybe a minute and then ran water over my legs as she used her hands to like wash off the lotion as she watched the clock. Worse massage I have ever gotten with a pedicure. Not enjoyable or relaxing at all!! Ended up having to go back later that day since the polish she used was old and goopy. 2 of my toenails were ruined because it was applied too thick. And as we took a closer look it looked like a child had painted my toes. For the polish wasn't even to the cuticle and was also on side of some of my toes. When I went back to have it fixed all 3 ladies started to giggle and it was very obvious that they were talking about me. When she redid my nails she did it in such a rush that made the entire time uncomfortable as she again talked to the other 2 ladies and started to laugh while polishing my nails. I never got her name, but she's the younger of the 3 ladies there. The lady my girlfriend had did an excellent job for her. She gave her a very nice massage and the pedicure was very nicely done. We won't be going back after this experience. My friend and I couldn't believe how the one younger ladies attitude changed. Very noticeable and unprofessional. read more

I came in as a walk-in and was greeted very warmly and didn't have to wait long. It was my first time here and I instantly felt comfortable. The staff is extremely polite, kind and professional. The environment is pleasant and the service was stellar! Elly in particular was meticulous and took her time doing my gel manicure. She made sure I was happy with the result each step of the way and didn't mind fixing anything. Her main focus was making sure I was satisfied. She also has a great personality and shows a great passion for her work. Highly recommend her. read more

I was trying to find a new salon because my gel nails kept lifting so I gave this spot a chance. Will be returning to this location, my nails came out amazing and everyone was so kind. Throughout the process, Linh kept checking in to make sure I was happy with the color and shape. I did not tell the ladies I spoke viet and they didn't ask. So I got a quiet self care day that was much needed. When checking out I also received a free cuticle oil. read more

Lotus Nails - Eyelash Service Near Me - San Jose, California

I came back after 2 years and I still love everything about this place! I got a pedicure and gel-x nails both done in efficient time yet amazing quality. Very lovely staff and the decoration inside is so pretty! Very nice vibes:) read more

Lotus took me in as a walk in on a Thursday morning. My regular place could not take me at the last minute. The moment I walked into Lotus I was already on vacation! I happened to be flying to Paris that same night and the whole nail spa was filled with beautiful pink and white photos of Paris The women that did my feet and gel nails were superb! I'm very picky about my gel nails on my hands. I want natural feel and color. They exceed my expectations !!! I have found my new nail place. HIGHLY recommend. See you there soon read more

The nail tech was nice but I didn't like the location. Kind of dark. They have the windows blocked out so you can't see in and it is sort of off by itself. Not really part of the shopping center. The nail tech was nice but my acrylic nails were way too thick. I had them redone in a week read more

Jessica is our favorite! She takes pride of her work. She creates beautiful art on our nails and always takes the challenge when we have various designs. She makes sure we are comfortable with her work. The staff craters to your needs. When you're having a pedicure, grab a glass of wine, tea, or sparkling water. The vibe is relaxing and it's very clean! This place is our go to for all my family needs. read more

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I had an amazing time getting my nails done at Lotus nails for the first time. They were very accommodating regardless of not having an appointment. Staff are friendly. The place is cute and well decorated. The service requested is on point and rightly priced. Tsy and Jessica did a great job in making my nails extra festive! I enjoyed my pedicure with Nancy as well. They were all extra attentive with attention to details. It wasn't rushed. I found my go to nail salon now and would definitely recommend to anyone who's looking for one. You would not be disappointed!! -Dee read more

Lotus Nails - Nail art - Eyelash Service Near Me - San Jose, California

Kind staff. Very bad nails. What I asked for vs what I got. Very uneven and awful shape. They look like teeth. read more

Lotus Nails - What I got - Eyelash Service Near Me - San Jose, California

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I'm so happy I recently found a place that charges reasonable prices, is clean, smells good, looks cute inside, and has nice pedicure chairs. They seem to specialize in nail health. It showed during my appointments due to their safety procedures and quality of work. I do laundry near by and decided to treat myself to a couple of walk-ins on a whim. I'm hesitant at new places to get a full set or even a gel manicure. So to get an estimate in their quality of service I usually request a simple clean maintenance manicure with no hand/arm massage or color. I can see myself going back here for nail maintenance. My nails' cuticles are not the healthiest. I have been struggling with self-caused nail bed trauma. I'm hopeful that if I keep coming back my nails will reach a healthier state. Next time, I want to treat myself to a simple manicure maintenance service but with a gel clear top coat. Their simple pedicure is 10/10!!! I would highly recommend this place for a pedicure or basic toe nail health maintenance. I loved my nail polish set (not gel just simple nail polish) they are very hygienic. They offer facials and waxing (when their licensed professional is in because she works at multiple studios) she is amazing! I will make many future appointments. I can see myself inquiring about a mini cleansing facial before an eyebrow maintenance. She did apply aloe post wax. It was so relaxing! I wish I would have ask her to apply my spf to my face where I didn't get waxed for an extended mini massage. I plan to keep bringing my own head band to use during eyebrow/facials and a sun hat to walk to my car This place is such a treat! I will be honest about attempting to do all these things on my own. It is not the same as visiting trained professionals that pamper you and help you feel relaxed. The whole staff has always been kind and accommodating to my schedule. I highly recommend this place! read more

Was able to go to Lotus nails twice the first time was in the middle of the week and was busy but not hectic. I got a mani pedi with Amber and was extremely happy with the results. Today is my second time visiting and for an early Saturday morning it was quiet and relaxing. I saw Amber again and am in love with the attention to detail! She did an amazing job and I will definitely be back for my monthly mani pedi. read more

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I normally don't leave reviews, but I had such a great experience that I felt it was worth sharing. The owner (or nail technician) truly cares about their work -- very attentive, patient, and detail-oriented throughout the entire appointment. You can tell they take pride in making sure you're comfortable and happy with the results. Highly recommend! read more

I can't not tell you how happy I found this nail salon so close to my house. The ladies are so friendly and did a great job, I had my pedicure, gel nails on my toe, manicure and gel nails extensions. trust me, I tried different places around this area, this place is gonna be my priority choice in the future!!!highly recommended!!! read more

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Love the way they did my nails . I did the filling in other nail salon, only last for couple weeks and when there problem, they won't take care it. But in Lotus, you will never disappointed. read more

I've enjoyed the service and quality of work at this salon enough to become a regular customer. I called this week to get a glazed donut gel manicure and found out that they changed the name to Lotus Nails. There is a new owner and they've kept all the same nail technicians. Lotus nails is offering 10% off for their grand opening. Open 9 to 7 on weekdays and Saturdays and also open on Sundays from 10 to 6. read more

I called in last minute, they took me in late to accommodate my busy schedule. Very sweet lady and did a GREAT job on my nails. I will definitely be back for waxing and to try the pedicure. Pay cash to get a discount! read more