1. Perfect 10 Nail Spa

    1. Perfect 10 Nail Spa

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    San Jose, CA

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    Perfect 10 Nail Spa

    4.0 (1.8k reviews)
    Open 9:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Perfect 10 Nail Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Reviews With Photos

    Marijose G.

    It's embarrassing to post this... but This salon was picked by a friend of mine to get them done here together. July 3rd. Have not gotten a set since because I wanted to let my nail beds HEAL all my fingers had noticeable rings of fire from how thin they filed my nail beds... here we are now I have lost the thin remnants of my nail beds off of 2 ! Never again.

    Love the kids spot
    Silvia J.

    Love it I bring my nieces will love these place highly recommend it!! Parking is perfect

    Mirco dots / bubbles
    Jessica Y.

    I wouldn't call this a perfect 10. I think the staff are very friendly; however, the nail technician that I was paired with was really rough with the nail filing and my middle finger under the skin was cut. I got nicked. It took 2-3 days to heal but it stung after I came home. I wish she was more gentle. Usually the nail salon I go to finishes filing and shaping before they apply color. Here they apply the color before filing and shaping. I'm left with no color on the sides of my nail and there was no means to swipe the color back onto the sides after the finished the final filing and shaping. I requested an ombré style nail look and the technician had some difficulty spraying the color onto the nail. I think the air sprayer wasn't working so she had to switch to a new device; however, the application didn't turn out so clean. You can see the mirco dots/ bubble in the middle of the nail. I wish she could have used a sponge to dab the color onto the nail instead of using the air brush sprayer. Sometimes simple tools work better than using the electric ones. The application would have came out cleaner and there would have been more control. Also I noticed nobody uses a nail dust collector so I was a bit concerned with all the nail dust flying around. I didn't have a mask so I had to turn my head the other way around so I wouldn't inhale it. For those reasons I can't give this a perfect 10.

    This is NOT medium length this is badly shaped looks like for little kids
    Cindy V.

    They are rushing to do nails that it's not quality. You can tell them what length you want and they do what THEY want this was not medium length. The manager arguing with me in front of everyone - to tell her next time- I DID. They applied hard force on me and not giving me time to see them and even then I did tell her medium. The girl FILED them how she wanted and shaped them even shorter. THATS the problem here. It looks like nails for a 11 year old girl not a 30's year old woman. Reminds me of GUM pieces . large is medium and medium is small here in size . My friends nails also very crooked on the pedicure. They did all square and one oval for her pedicure it looks bad. For the prices do not come here. I'm disgusted with my set and the manager gaslighting and arguing . When asking for jade she said the lightening here is bad and didn't bother Instead of offering to do it. Avoid at all cost! The woman here are overworked and it shows! They can careless about quality it's just as many people as management can get into the door disgusting. I have a special event to go to and I'm disgusted with my nails and what was spent for nails that look WORSE than press on. They will always message you to come back to fix them waste more hours to remove your review and leave a positive review. My mistake was giving this place another chance ! I asked for medium what was given to me was SHORT. A simple google shows the difference

    Natalie B.

    Had a really great experience here! This was my first time at this salon, and it was great. I walked in, requesting a full set and pedicure on a Saturday evening, not expecting them to have any opening. But they instantly found me a spot, and the manicurist and pedicurist (Rose) both started working. Both of them were very nice and asked me continuously if I liked their work. They both did a great job, and took my inspo pictures exactly how I wanted. Great work with a good price! Definitely recommend this spot!

    My Fourth of July nails!
    Jennifer J.

    Cici is amazing! The whole salon is filled with great techs however Cici is sweet and amazing! In these photos I wanted to try a new shape so we did and I am so very happy!

    Spa day
    Maria M.

    They are nice very welcoming I like the lady that did my nails I do recommend coming here it's amazing and clean

    Nails done!
    Kayla W.

    LOVE our nails! We're from out of state and we needed to find a place to get our nails done and they took us last minute. Paid attention to what we wanted and super sweet!!

    No apex at all ... and a little ski slop when my nails aren't ski slope shaped ... but looks nice from too so idk lol
    Kat T.

    Pretty mid, but staff here is pretty friendly and you'll get in and out quickly so that's why i come. Not the most relaxing and quiet salon but not the worse. Nail techs are hit or miss i usually come for a pedicure and the work is fine, passable for what i need so no complaints really. When i ask for acrylic on my big toe sometimes it's too thick, but if i let them know they fix it right away to how i like it so I appreciate that. Today i did get a full set, tips with acrylic instead of gel cause i don't like how gel x feels when it's grown out .. service was fast but not the most comfortable since i was in the pedicure chair. At one point the nail tech glued on the tip to one of my ring fingers, a little crooked and realize it after she's moved past it so she just ripped it off without even warning me.. i actually hurt kind of bad but I was so shocked and it happened so fast I didn't really say anything. The biggest thing is There is no Apex whatsoever to my nail. I did request acrylic to be thin and I appreciate that, but if I smack my nail against something I for sure know it's gonna break immediately. So maybe that's My fault for asking for it to be thin? but just FYI to remind them to do an apex still if you ask for thinner nails, but i feel like that's something they should know automatically ? Oh wells I'll still come back.

    Nathalia A.

    This was my first time going here because I needed to get my nails done for a trip and I didn't have time to book with my usual nail tech I tried this place because of my mother in law but I had the worst experience ever the girl I had was in such a rush and she cut me twice wall filing my nails as well as hurting me around my critical using the nail drill I told her it hurt and I even pulled my hand away twice and all she said was "sorry". She was such In a rush and after all that all she did was sweep so she had the time to just do my nails properly and make it calm. I didn't feel the need to tip because of how awful it was and how much it hurt I tried to trust the processes but wow. This place truly doesn't deserve their name either they are overworking their employees or I just didn't get a good one

    Jackie was my nail tech.  I love them! She worked so fast, and every nail is literally perfect.Yen, the owner, is such a wonderful person.

    Jackie was my tech today. (Blue nails) Thank you so much! She was so fast and literally every nail is shaped perfect! Yen,the owner, is such a wonderful person. I love it here. Everyone is friendly and great at what they do. Quality is there. And they play great music! Love chatting with the girls and clients who sit near me. It feels like one big family

    Gel X by Nhi
    Jenny N.

    My first time trying out perfect 10 nails spa and I give it a 10/10. I did my research and found that Nhi is good at designs so I decided to book with her. I requested gel X with French tip and a 3-D design and it came out amazing. I gave her an inspo pic and she perfected it even more. She truly listens and is supportive when it comes to what you want and does not pressure you to get anything that you're not comfortable with which I love. I am hesitant about going to nail salons because sometimes they try to persuade you to get something that you didn't ask for, but that was not the case. Nhi is friendly and detail oriented. I can't wait for the next time I come back!

    Not sure my one of the toes is red and swollen.
    Cam M.

    Love the hands One of the toes is swollen. (A day after tho, wouldn't blame on the tech)

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    12 days ago

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    12 days ago

    love them best nails ever! Lysa is the best and perfect 10 nail salon. she is super attentive to details and listens to you

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    Page 1 of 45

    Perfect 10 Nail Spa Reviews in Other Languages

    Ask the Community - Perfect 10 Nail Spa

    For broken toe nail do u offer an acrylic rebuild? If so how much? Could I pick the pedi I want then just add the acrylic rebuild?

    Yes we do $5 and up

    Do they carry cat eye nail polish?

    Yes we do . We carry many cat eye polish

    How much for a full acrylic set with gel nowadays? Thank you in advance ❣️

    $50+

    Is it only cash?

    They take a card for the services but require cash for tips. Although they have an ATM machine there where you can get cash, the fees to use it are high.

    Do they do gel X?

    Yes we do

    Do you guys do dip powder nails? If so how much do you charge

    Yes we do . We have many colors and 52 on real nail if you want put tips on 65 . Thanks

    Do they do regular gel or gel X?

    Yes they do

    How much is it to remove gel pedi and acrylic nails?

    Pet friendly (puppy)?

    I can't say for absolute sure, but I did see a client with her small dog in there. They let her in

    Do you accept credit card?

    Yes

    Do you accept walk ins or apts preferred?

    They do accept walk ins, as they can but I highly recommend making an appointment since they get very busy.

    Are you guys doing eyebrow wax?

    Not right now

    How much is powder manicure and regular pedicure?

    Hi! Regular pedicure is $30 and regular Manicure is $21. We open 9 to 6 for outdoor service . Will change the time when we can move inside.thank you

    Are they doing pedicures as well or only manicures?

    Yes we do pedicures / manicure / new set and also eyebrows waxing

    Hi Yen, I know many nail salon are offering house appointments, do you do that? Can be in backyard open air. Stay safe and hope this is all over soon.

    Hi , I am working on the new set up for our salon . Will open as soon as our set up is ready. Please follow us on IG to get more informations . Thanks

    Are you guy currently open?

    No we are not open yet

    Are you taking appts already they are letting nail salobs reppen on june 19th 2020 if so id like to maje appt now?

    Hi , how are you ?We are sorry we cannot make appointment right now until we know the date for reopening. thank you very much .will let you know when we have the date .

    How much is a full set acrylics with no diamonds or anything just plain color?

    When I had my bonus kid’s full set done, I think it was $45. Super happy with the customer service and all the services I/we’ve had done here btw!

    View All 68 Questions

    Review Highlights - Perfect 10 Nail Spa

    This was my first time at perfect 10, and Yen was so understanding of how I wanted them shaped and styled.

    Mentioned in 114 reviews

    Read more highlights

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    I've been a long time customer of EWC. I don't normally go out of the way to write a bad review but…read morethis was just a poor experience at front desk. I lived all over the bay area and southern california this past decade and loved them. Today's experience with the front desk reception is the final nail in the coffin for me to stop being a return customer. I saw there's plenty of small wax businesses with high reviews and for less than what EWC is charging. I never thought to look elsewhere because i was loyal to the brand. I didn't realize i was overpaying! first red flag was being asked if i completed my pre-wax survey and that it should be in my email in what felt like a rude tone. my waxer then came out and was ready for me and the receptionist held me from going until answering the questions - i get it that's fine but being held back from my appt has never happened to me before. my waxer was wonderful! a great experience. i don't want to minimize that the waxers are great there. afterwards the receptionist asked me to charge my card, i said the last 4 digits and normally that's not a problem and the last 2 times i was there at this location it worked fine. but for some reason, now the payment wasn't going through. we think it's the zip code and i ask is there a way i can just pay and update all that at a later time - i am so used to just being able to leave right after that i ended up being late to another appointment having to tap my phone and card several times and each time the machine stated approve but their systems said failed. i check my bank statement and there were 5 charges to my card - all the same amount. i hold up my phone to show them. this is now ~$700 in held pending transaction funds going into the weekend - its was 4pm on friday and banks close over the weekend. i honestly don't understand why i couldn't just tap a credit card like any normal transaction and be on my way - the woman at the reception really had me staying back asking me for my whole address to update instead of just letting me pay and leave! )-: ADVICE: Do not keep tapping your payment method when updating info or if they tell you the charge isn't going through, just ask to pay normally like at any other merchant as a one time charge. i really wish i advocated more when it didn't feel right to be tapping my payment so many times and seeing APPROVED across the payment machine. my appointment was at 3:30pm i was out at about 4pm on friday, may 15. there was only one receptionist at the front at the time. i didn't recognize her so maybe she was new but this experience just really tipped it all over for me. there's a lot of waxers in the area! i advise looking around before deciding on a large chain that has some customer service quality issues. EDIT: yes i have challenged the charges on my bank app already - i just don't have the time to call before lines close for the weekend and the experience over all with the higher prices made it feel like value didn't match spend.

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