I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

Love this hidden gem. Traveling back to the area. Was able to book a 75 minute couples massage…read moresame day! Lisa and Emily were great! We will be back

Lena did a very good deep tissue massage. She listened to my complaints and focus on those areas…read more Will I return? Yes, but I am seldom in the area.

I loved the steam room/shower, so well needed. Anne gave me an absolutely wonderful massage and…read morelistened to exactly what I needed and wanted. I have nothing but great things to say about this place. Very personable. I normally prefer to not spend more than $60/hour unless I've been to the person before, but I didn't mind paying $70 once I heard there was a free steam room. I'm so glad I did shell out the extra $10 and didn't even mind throwing a $20 tip on there. I felt rejuvenated and ready to go back to work.

It has been quite some time since I last visited but the massage I had here was particularly…read morerelaxing compared to other places that I've been. I wish I could remember the name of my masseur to shout her graces, but her name evades me.

Kyisha is soft spoken and kind, and has consistently given me the best massages I've ever had. Her…read morestudio is always pristine, she is always on time, and she can tune in to exactly where my trouble spots are. I highly recommend her, she is a true healer and she is all around wonderful.

I believe I have only talked to Kyisha on the phone. She is super sweet and all but my massage was…read morewith Robert. Even with all these glowing reviews for Kyisha I am glad I was scheduled with him. As most know on here I have had really horrible experiences with Groupon but I have to tell you this was the best Groupon find I have ever had, it's almost enough to make me buy another Groupon. I would if it were to here. First off, Robert is such a lovely spirit. He is just super sweet and has a way about him that makes you uber comfortable despite the fact he looks like a Lions linebacker. I got there way too early and he took it in stride, giving me the necessary form and asking if I wanted to start ahead of time. Oh heck yeah. I sent my husband off with a backwards wave. Folks I'm almost hesitant to tell you about Robert in depth. I have a history of sharing on Yelp and losing quality massage therapists. I'm being realllly nice here, I will probably regret it. Robert is awesome. Amazing. I feel incredible. Never has my husband ever commented on how relaxed my muscles are after a massage. I honestly don't think anyone has ever made them this relaxed. Seriously. His massage was a total eye opener and kind of blew my mind. Robert has a real issue with knots. Apparently I'm full of them, even ones I did not know I had. The man was on a mission to eradicate them. At first I was like whoa. I wasn't sold. This was a massage like I have never had. He was thorough. He was convincing. Best part? When I started to feel the results I was one happy camper. This is no fingertip half assed *spa* massage. This was complete body therapy. My limbs were stretched and turned. My back and neck were explored and then manipulated into giving up the extreme tension they carry. I think so often in massage if you are overweight they just give up on you a bit. Robert found all the trouble spots, contorting me to make sure he got the right access to eradicate the baddies. My short, fat neck? Not an issue. I was shocked to understand what exactly can be done to that area. Small changes of position and he took care of my most problematic sufferings. Most therapists either don't know or don't care how best to get the job done apparently. I've had hot stone massage before, here you get hot stones added in as a tool to make the release easier but it is part of a more comprehensive purpose. Robert uses all the tools in his arsenal to get the job done. I love that! Yes you will be sore after the treatment, drink as much water as possible. I can be a wuss about that, I confess. Bottom line though? You will realize how much real pain you were in before the massage and how quickly it returned to you after some of your other *massages*. This is sweet pain, healing pain, necessary. Worth it. This is what it takes to have real results that last. This is what happens when someone actually tries to heal you, not throw a bandaid on your problems but who truly works to fix the real issue. After my massage I got a choice of cold or room temp water and helpful advice. Robert showed me stretches, gave me good ideas about how to prevent some of the worst knots and even gave me a chance to give feedback to him as well. So professional but really I just felt truly cared about. He really listened to my words and my body and wanted nothing more than to help me heal, not just relax or indulge but to be healthier. Not in a judgy you need to lose weight/work out/stop being a type A control freak but in a genuine hey you can help yourself out just the way you are now way. I could have hugged the man. I am broke as heck at the moment and I am still planning my next visit, it is worth the money. Really it's a great bargain when you compare. I have to go. It was sweet blessed relief born from true knowledge of human anatomy and I also got warm fuzzies from someone who made me feel so comfortable and nutured as he healed me. Not a bad deal at all.

It's amazing to wake up and not cramp from the waist down ... especially after 8weeks of PT! She's…read morea goddess in my world.

Amazing amazing Care here I've only had several massages my whole life and this has literally been…read morethe best massage I've ever had. I often work on my feet, standing up all day, making food, and I stopped here once when someone gifted me a session, and I 4sure will be going again.

The entire atmosphere was repellent. Instead of straight forward massage or acupuncture, they…read morewanted to surround you with "wellness" and the affirmation of it. It was creepy. Intrusive. I couldn't wait to escape.

I love Erin! It's been a few years since I've been here, but she helped me through a really rough…read moretime with my back. She was able to release some tension I was holding in my core and truly help me with pain. Don't expect to get beat up. She does some sort of slow joint release, but like it's some wizard shit. I recommend her any time I can for friends with lower back pain or repetitive motion injuries.

Massages are supposed to be a peaceful, tranquil, and a relaxing experience. After just a few…read moreminutes into my massage, the client and masseuse in the room next to me began carrying on loudly with excessive conversation and laughter. When I asked the masseuse to stop my massage, I was offered ear plugs and asked if I knew how to meditate to drown out the noise. It was the first massage in 30 plus years that I had ever been offered ear plugs. The total disregard for my experience was beyond disappointing. I did speak with the manager the following Monday and was offered a rebate of 40%. I was also told that the rooms are not soundproof. I never expected them to be. I cannot in good conscience recommend this spa and will not return.

I purchased a gift certificate for my mother's birthday here. Sadly she said the services were…read moresubpar. She has had many, many facials her 86 years on this earth and told me the experience was lacking. Although everyone was very kind, the services she received were disappointing.

Just had one of the best massages ever! Staff was super nice checking in and out BUT I feel like I…read moredidn't get invited back! No asking if I wanted to schedule again or a price list. I only know the therapist first name (I think it's Dan... again SO amazing!) But I definitely would have made another appointment if prompted. I don't think I'll follow up. Sad face

The receptionist was audibly complaining about coworkers as I was sitting in the lobby, but the…read moremain issue I had was the massage itself. The masseuse looked unprofessional and I had to ask them to repeat themselves several times. There was a lack of communication during the massage and I felt very tense the whole time. They kept vigorously shaking me (which is a technique I am a bit unfamiliar with) and covering my whole face with a heavy towel which made it difficult to breathe. I felt very uncomfortable and escalated after the massage was over. Would not recommend this place.