Word to the wise. Know the value of your apple products when you bring them here. Dropped off a Macbook Pro that I asked them to check out to see what kind of shape they believed it to be in. When the computer changed hands between technicians, it was assumed I was looking to sell it to them. When I dropped off the computer, I indicated that I had reformatted, and erased the hard drive. I received a call from them the next day, saying that the hard drive was bad, and that the SD card slot was not working, and that they could buy it from me for $100. I explained again that I had wiped the hard drive, and they said they would take another look. Either they are dishonest, or incompetent. I'm not sure, which one is worse. I received another call later that afternoon, and they divulged that yes, the hard drive is fine. We can offer you $125. LOL. Another $25 now that the hard drive works? Now you're being blatantly dishonest. Even worse was the lack of eye contact when the $125 offer was made again in person when I went to pick up the computer. Felt like they were trying to take advantage of their customers. Just be honest about it. After it was clear I was not going to accept the low ball offer, they did admit, you can get a lot more for this online. This machine sells regularly on eBay for ~$500. We are your customers Love Haight. I understand that you are a business, and it doesn't make sense to buy computers at retail prices, because you won't make a profit. But don't prey on the people who keep your doors open. A lowball offer that could bring in 500% of the purchase price? Don't think I'll be coming back here. Tip for Love Haight: After seeing that I am not the first person to experience this at Love Haight Computers, I suggest they change their approach to purchasing mac products from their customers. Be upfront about what's available to the person you make an offer to. Some people will take the offer you make because it is more convenient to get the cash and sell it to you then, and there. Others won't, but they will walk away more informed about what they can ask for on the market if you tell them exactly what they can get for it online. In the long run, they will suggest your store to other people, or do business with you again because of your transparency. The current policy is very shortsighted, To earn a few hundred bucks at the expense of your reputation, and repeat customers. read more

I used to work for Love Haight Computers (LHC) in San Francisco, a very reputable and competent shop... (Thought I'd drop a plug for my old alma mater.) At LHC, we would sell many refurbished laptops and desktops and were very proud of the fact that these units were tip=top in shape, and operated at a state that was very close to brand new. In addition, LHC provided a one-year warranty on parts and labor, if anything did go wrong. For the most part, LHC's machine only had about a 3% return (which was covered by LHC) so it was a win-win situation for folks ,as LHC offered them at about 30%- 60% off the MSRP price (when they were new). Macintosh's are especially robust and if properly maintained, can last upwards of 10 years (especially if you get them cleaned out every 1 to 2 years). PC's not so much (about 3-5 years) due to different lesser-quality parts used. The takeaway, is that yes, you can get a great deal on a used machine, but you'd be well advised to get one that's refurbished. When purchasing used computers, one must be wary, as we had many people come to LHC to service a used machine (that had very quickly malfunctioned) that they bought on Craigslist or EBay. Many people who bought used units (without warranty) for extremely low prices on EBay or Craigslist, were very disappointed when we told them that the cost to fix such "lemons" was equal or higher than the price they paid for the units (on EBay or Craigslist in the first place. I myself purchased two iMac 27″ inch machines from LHC, and they are happily, buzzing along, with nary a hiccup, regardless of the fact that one of them is a Late 2009 and the other is a Mid 2011. Way kewl! So, the moral of the story is: BUYER BEWARE! Unless you buy from a reputable shop like LHC, which can provide a reputable warranty (minimal one-year), you may be purchasing a problem machine, that has no backup in terms of warranty support. Bummer. If you're in the Bay Area and are interested, call or visit LHC at: 415-799-4600 473A Haight St, San Francisco, CA 94117 X-Street: Fillmore Tell em Billi sent you and ask for Azam or Ryan read more

In my personal experience of formerly working there and observing customer interactions, reliability and scheduling were consistent problems. During the entire time I worked there, the "Back in 10 minutes" sign was never removed. Appointments were difficult to rely on, and agreed-upon times were often missed. When handling customer repairs, deadlines that were given were frequently not met. Explanations were usually offered, but timelines continued to shift, making it hard to plan or rely on completion dates. In my experience, customers were often encouraged to purchase extended service plans (one can assume for the same quality of service), and older equipment was frequently recommended for replacement. On the employment side, the hours and pay I received did not match what was originally discussed when I was hired. After I was hired, he started changing the terms. I was brought on during a slow season, and when business slowed further, I was let go even though he should have reasonably been financially prepared for the slow-down from past seasons. Afterward, it took over two months to receive full payment for my work, with multiple delays and rescheduled payment promises. It was not a good experience. Coming from a corporate environment with formal HR systems, this was a very different experience than I was accustomed to. I also did not see much difference between how staff and customers were treated in terms of scheduling reliability and follow-through. Similar explanations were given in both situations. I hope this feedback is taken constructively and leads to improvements in reliability and business practices going forward. read more

Best Spot in Town! I called around looking to sell my Mac, but no one was buying. I was eventually referred to Azam at Love Haight Computers, and it was a game-changer. Even though the Mac market is saturated, he took the time to talk to me directly and set up an immediate appointment due to my urgent situation. Typically, they require some time for a free estimate, but Azam expedited the process and had everything handled in just 30 minutes. He even helped me reset and clear my computer, ensuring it was in the best condition for resale. Instead of dealing with Craigslist headaches, sketchy buyers, and long wait times, Azam checked real-time vendor prices online and offered me 10% more--all without the hassle of shipping. Azam and his team are incredibly professional, knowledgeable, and personable. They truly know their stuff and go above and beyond for their customers. Azam even stayed an hour past closing just to make sure everything was squared away. On top of that, he gave me some fantastic startup advice for my company, which was completely unexpected but deeply appreciated. The location in Haight-Ashbury is perfect, and if you're looking to sell or buy a Mac, or have any computer needs, this is hands down the best place in town. Overly fair, super fast, and an all-around great experience. Highly recommend! read more

Everyone should know about these guys!!! I needed a new computer and have been looking for a used Mac at a decent price that still had the bells and whistles I needed for work. I popped in here to check them out and had the BEST experience. I got all my questions answered, I got great advice, I didn't feel pressured to buy anything, the vibe was chill, the place was clean, all the computers were on display, and they have an adorable dog on site. I came in just to check out my options and do a little window shopping ... 30 minutes later I left with a brand new computer. When I was comparing models they were amazing at helping me find the newest model for the best price. I knew what I wanted in a computer but am not the most tech-y of people so they helped me figure out how much RAM I needed, etc. They made me feel completely at ease about buying a used computer because I was able to purchase a warranty ... if they believe in their product, so do I. If I ever needed any help, I know I could go to them and they would be just as helpful. I am currently writing this review from my new computer and am so happy !!! read more

They are the only Apple specialists I care to patronize. I accidentally knocked a beer onto my Powerbook in December 2011, Apple quoted me $1,200.00 to get me a new board and wouldn't guarantee to recover ANYTHING on my drive. Love Haight came at half that price, they did the work on-site and soothed my frayed nerves without making me feel like a fool. When my 2T terabyte drive crashed on me recently, Azam assured me that they would recover and gave me an amazingly affordable quote. It was filled with thousands of photos that I had spent more than a year selecting and distilling, my life's work that wasn't backed up anywhere else (other than countless files that I would have to revisit and start the process of selecting again...). I got my drive back and am backing up as I write this, thankful to the LIFE SAVORS at Love Haight. If you're ANYWHERE in Northern California, it will be worth your time to trust them with your precious files! read more

I didn't appreciate my last review being "filtered." I received awesome service and potential customers are entitled to hear about my experience - and it should contribute to the overall rating of the store. My third purchase was great too - I needed a really nice computer mailed overnight for a friend. I spoke with Oliver and Azam and they recommended the top of the line pc with all the bells and whistles for a great price....they added a few programs I requested, shipped it out that day and it arrived by noon the next day. The computer was immaculate, not even a fingerprint. Nice. Thanks guys, you've done it again! I will never shop anywhere other than Love Haight Computers. read more

I recently needed to grab a macbook pro quickly and without the hassle of shopping on Craigslist/Ebay and finding out I may or may not have grabbed a good product that works. I typed in "computers" on Google Maps and this shop popped up. I must say the review above me enticed me to stop by and I am happy I did. The staff was SUPER helpful and found a product they had that fit my budget and needs. They even bumped up the some hard drive space and threw in a few goodies at a discounted price. The team is knowledgable and passionate about their business/work. I will DEFINITELY be stopping back in when I need more MAC or computer help. read more

Love Haight Computers is an amazing team of knowledgeable people always willing to help you find exactly what you need, whether it's a short term or budget laptop, or a great deal on the beast you need! I purchased an old Macbook from them in the Summer and had some difficulties with its Top Case in the Winter, within its warranty, and they were extremely helpful. All I had to do was drop by, leave the laptop with them for a day or two and they called me back right away with all problems solved free of charge! And this was close to the holidays too... cannot recommend these guys enough for all your apple needs in San Fran! read more

Got my laptop fixed (water damaged) AND saved big $$$ by not having to buy a used laptop. I thought all was lost. I know nothing about the "inner workings" of my Mac Book Pro, so it's all about TRUST. I could have easily been steered to buying a used laptop for an est. $700 (my budget) but instead I was quoted a price to have my original laptop fixed for $350. that's huge!!! I win. So spread the Luv and if you are in the unfortunate situation where u need their help, support the guys over at Love Haight Computers.... and take a min to check out the art work on the walls... read more

I purchased a used MacBook Pro from Love Haight Computers over 6 months ago. After the computer would not turn on, due to a bad video card, a common complaint of those particular models, I brought it back to the store. Although I only had a 30 day warranty on my mac, Azm, the Owner, graciously gave me a replacement computer. The integrity of Azm and his ethic with his business dealings with Love Haight Computers is unsurpassed. I highly recommend this store for any of your computer needs. -Aire Redtree read more

Words can not adequately express the value and cost savings I received from this company. Even when offered an option that would earn them more money, they advised me on my needs only which saved me hundreds of dollars. Personable, great service and a quick turn around time. I appreciate this so much because as a manager in a water utility, customer satisfaction is not necessarily the highest priority and with this company, it is. Thanks guys. You have a lifetime customer because you earned it. read more

I bought a MacPro 5,1 form Love Haight Computers about a year ago. I believe I worked with Oliver. Love Haight tricked out the machine with about every option they could and sold it to me for a good price. I use the computer every day creating hi-rez special visual effects using Photoshop, Illustrator, After Effects, and Cinema 4D running on OS X 10.12.6 Sierra. I haven't had one problem during that time. Next time I'm looking for a new desktop or laptop, Love Haight will be my first stop. read more

Since 2022, our company has had the pleasure of enhancing our offices with refurbished iMac's and MacBook's from Love Haight Computers. Azam Khan--a seasoned deal maker who is driven, knowledgeable and enthusiastic. His focus is customer satisfaction. He's a big-picture-guy in a small-picture world. If you're looking for elegant, high-tech decor and servant energy this is not your store. If you're chill, adventurous, a good listener and budget-minded, this could be your place too! read more

I love love haight computers! Helpful, no-nonsense, straight talking computer experts. Life savers! I was assisted the minute I walked in. Everyone helping me was very professional, friendly, knowledgeable, and honest. Fixed my laptop faster and cheaper than Apple store's quote. Outstanding experience and I would definitely use them again. Ignore all these negative replies and give these awesome guys a try! Your heart will melt as soon as you see Azam's dog and his warm smile. read more

Always had fantastic service at this place, and the folks I've spoken with have been very helpful and patient. Bought a used computer from them that worked perfectly for well over a decade and just recently bought a newer one. And it's nice they offer options so you have some choice when it's time to upgrade. Book an appointment and check it out. My son's had laptop repairs done here and not only was the work done right, it was finished ahead of schedule! read more

Azm has taken care of me and my computer woes for the past three years. I love that Love Haight Computers has a personal, non-corporate vibe. They are always super fast with their turn around and have reasonable prices. Things I have had done- RAM upgrade, hard drive information transfer, screen replacement and battery replacement. Also, Azm knows that I am an artist and always cleans my dust/paint smother computer! read more

You walk into the store and it looks like a beautiful welcoming art gallery. You are also greeted with a variety of tea. Seriously, they pay attention to detail. Ozum and every other employee made my first "getting my computer fixed" experience amazing. I gave them a dirty, slow outdated computer and after working their magic, I received a quick, clean, fully functioning computer in return. Thanks guys, yous da best! read more

Yet another utterly smooth and pleasurable buying experience at Love-Haight Computers. This Retna 4k desktop is so dope that the word "orgasmic" is not strong enough. And all the chords and accessories I needed where included in the price. These people understand that it is not every day that one buys a new computer and they treat you with respect and intelligence accordingly. Cannot recommend highly enough. read more