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    Love Sew True

    4.8 (201 reviews)
    Closed 9:00 am - 6:00 pm

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    Reviews With Photos

    Bustle!
    Kelsey R.

    Everything from the start was great! Communication was clear, appointments were easy, and everyone there is so helpful. They did a great job hemming my dress and shortening my straps, and the bustle was beautiful. I was nervous to find a place that could handle the details on my dress and I always felt like my dress was in good hands. I only deducted a start because overall alterations ended up being around $1100 and one of my concerns were the cups of the dress and my boobs flying out. We figured the placement was good and then some boob tape would do it and that was that. The day of our wedding I was constantly having to shift the cup to where a part of it wasn't sticking out (it's showing in every photo at that angle) and when I removed the dress they were only sewed in with a couple strings (which came out with my boob tape when I took off the dress). I'm not sure what happened, but for the price I'm really upset looking at photos and seeing the cup sticking out. That being said--I think my dress was trickier and again I'm not sure what/how it happened. I would go back to Love Sew True again and will recommend them to anyone else. Just spend more time checking little details you might be concerned about because they will fix them! Just wish I had paid closer attention to the cups myself.

    Corset still bulging at the waist despite multiple fittings.

    Let's start with the basics: we began alterations 9 weeks before my wedding and paid a very expensive rush fee, yet my dress was not ready until the day before my wedding, when my mom had to pick it up. I came here by referral from Luv Bridal, so my expectations were understandably high. My first appointment with Ashley was promising and set expectations that were not met. The next three appointments were with different seamstresses, and very little actual work was done. Each visit felt like déjà vu--the hem was re-marked, the bustle was re-pinned, and I was repeatedly asked what type of bustle I wanted, despite having already discussed and pinned it multiple times. The lack of continuity was exhausting and incredibly frustrating. While the final two appointments with Ashley were an improvement, major issues still remained. The corset never laid flat as promised and visibly bulged at the waist, and although the dress technically fit, it was far from finished to the standard you expect after paying premium prices. To make matters worse, the bustle did not stay secured and kept falling out, which is particularly disappointing given how many appointments were spent addressing it. Between the added fees, inconsistent workmanship, and having to stress about my wedding dress during the week of my wedding, this experience did not come close to justifying the cost. For the amount charged, I expected expertise and peace of mind. What I got instead was last-minute stress and unresolved issues.

    Emily G.

    I can't say enough wonderful things about Ashley and the team at LoveSewTrue. They were recommended to me by Luv Bridal, and I'm so grateful for that referral. After having my wedding dress altered elsewhere and being very unhappy with the results, I came to Ashley feeling stressed and discouraged. She was incredibly professional, kind, and solutions-oriented -- she took the time to assess my dress carefully, explain what was possible given the prior alterations, and help me understand all my options. Unfortunately, my original dress was damaged beyond repair, and I had just three weeks until my wedding. Ashley and the LoveSewTrue team went above and beyond to accommodate me during an extremely stressful time. Thanks to their support, I found a new dress and felt absolutely beautiful on my wedding day. Ashley made me feel comfortable, confident, and cared for -- like I was with a trusted friend. One note for brides: don't let the high deposit deter you. Their expertise, professionalism, and communication are worth every dollar. LoveSewTrue truly restored my confidence and turned a difficult situation into a positive experience. I can't recommend them highly enough!

    stitch work to attache bow
    Cici R.

    As the bride directly impacted by this experience, I feel compelled to formally voice my dissatisfaction regarding the services provided by Love Sew True and as a repsonse to a recent review that was left by someone who witnessed my final pick up experience and their repsonse to that. From the onset of the alterations process, I clearly articulated that my primary concern was the bust area of my high-neck gown. The fit was not only oversized but structurally unflattering due to excessive boning, creating a look that was inconsistent with the modern, elegant silhouette I had envisioned. This concern was communicated repeatedly and in no uncertain terms. While the staff was warm and kind--and as someone who works in the service industry, I deeply appreciate effort and kindness--I must make it clear: kindness does not equate to satisfaction. I acknowledge their effort, but that does not absolve the outcome. As we approached final delivery--just 48 hours prior to my wedding--it became alarmingly evident that the garment was not completed to an acceptable standard, nor was it delivered in wearable condition. The following issues remained unresolved: The bust remained ill-fitting and unstructured despite being the main point of concern since April - The side seams rippled even when zipped - The hem was still too long - The bow attachment was sloppily constructed - Loose threads were visible throughout the gown - The gown was returned with visible dirt and marks - The bustle was reinforced with random, visible stitching across the back - A proposed "solution" involving a seam straight across the bustline fundamentally altered the design and aesthetic of the dress. To be clear, this suggested seam would have significantly devalued the gown's original design and was presented without prior consultation or informed consent. The fact that this option was even proposed, let alone executed without discussing alternatives in advance, demonstrates a lack of professional judgment and design integrity. Though the seam was ultimately removed, the dress was returned to me in an unfinished and unwearable state. Despite the nature of these issues, at no point was I offered a refund or a reduction in fees. I was merely told the labor had been performed--however, in any service agreement, the expectation is that labor results in a deliverable product. In this case, the product was not delivered as promised or fit for its intended use. This is a clear failure to fulfill the expectations of service under what I reasonably believed to be a contractual agreement--both verbal and written--to alter my gown to the specifications discussed over the course of several appointments. The alterations were not completed to a professional or satisfactory standard, rendering the garment unwearable and requiring me to secure and purchase a completely new wedding gown less than two days before my wedding. The emotional and financial toll of this experience was significant. It added avoidable stress, anxiety, and cost to a day meant to be joyful. At no point did the business disclose any concerns about being unable to meet the requested alterations, which deprived me of the opportunity to make timely alternative arrangements. That lack of transparency is deeply disappointing and, in my opinion, negligent. While I appreciate not being charged for the last-minute work that was reversed, it does not rectify the overall experience, nor the harm caused by failing to deliver a promised service. Despite this, I was never offered a refund--only told that I was "paying for labor." But what good is labor if the service couldn't be delivered and the dress couldn't be worn? That logic would never fly in hospitality. If a guest is served a meal they can't eat, you don't shrug and say, "Well, the chef has already been paid." If the business was aware that the gown's construction was too complex to alter to the original vision, that should have been communicated upfront--informed consent is a basic tenet of ethical business practice. In summary: if your gown requires detailed tailoring or structural alterations, I would strongly urge you to consider other options. Love Sew True did not meet the standard of professional service, nor did they fulfill their obligations in good faith. At a minimum, I expected transparency, professionalism, and accountability. What I received instead was a misleading sense of reassurance until the very last moment--at which point it was too late to rectify the situation.

    This was their solution by adding a seam across her chest which is horrible.

    My best friend brought her wedding dress to LoveSewTrue for alterations and had the worst experience EVER. she explained what she wanted done to her dress and after multiple fittings they not only DIDN'T fix it but completely ruined the dress. They added a seam across the chest that wasn't there to begin with it. With less than 48 hours until her wedding we had to scramble and literally purchase a new dress because of what they did to her original dress. When they tried to make it better and take the seam out it still wasn't correct. They were full of excuses and not solutions. They took absolutely no ownership of the stress they caused what so ever. In addition to not altering the dress correctly they didn't even have the dress steamed and pressed when we came to pick it up. Who does that??? I've been married twice and have picked up two wedding dresses that were pure perfection when picked up and ready to wear. When asked about this the response was "even when I put it back in bag it's just gonna get wrinkled again". Who says that?? When asked for a refund they ignored the question all together. And literally had the nerve to ask for a signature on their form confirming she was satisfied with the work completed. That the final slap in the face. (Of course she didn't sign it) What they did was UNACCEPTABLE. Although I wasn't the bride I was there with her and was witness to this terrible experience. And it's a shame what they did to her dress. Considering this is one of the biggest days of her life and that this dress is everything she dreamed of it is really disappointing to watch her go through something like this. To all the future brides reading this review.......Please save yourself the stress and find somewhere else to take your dress for alterations.

    Cindy L.

    They are located in a business complex with ample parking. Very easy to find and Irvine is generally a nice area. When you arrive, door will be locked, so ring the bell and someone will open the door for you. They work by appointments and are always on time! My dress was a designer sample gown and fit tooo large. Ashley worked on the contour, shortening the hem, bustle, and even a custom veil. She (and staff) were always pleasant, and offered opinions and support when needed. They truly customize your dress to your liking and can offer custom accessories. I highly recommend for wedding dress alterations. They are transparent, efficient, and want you to feel beautiful on your wedding day! Make sure to contact them with enough time before your wedding date, to avoid rush fees. They are honest with how much time is needed and provide you price estimates when you make the inquiry.

    After
    Nicole S.

    I had to drive 2 hours each way to get to Love Sew True for like 6 fittings, so I'm glad to say it was well worth it. My prior alterations person completely ghosted my 2 months before my wedding, and I had a lot of alterations needed. I was completely panicked and unsure if there was any time to get what I wanted done, but Ashley was so calm and confident she put my mind at ease. I was so happy with the end results, it feels like a different dress and is exactly what I wanted. It's hard to comprehend how she and Felipe got so much done so quickly. They were super knowledgeable, had very flexible timing, and even let me do my last two fittings in the same day completing the work in between which saved me a ton of driving time. You can tell they really care about the quality of their work, and it shows. And while alterations are never cheap, the price was really fair for how much they did and how good their work was. Work done: hemming, fitting the bodice and adding their own cups/boning, removing the train, lining the bodice, removing the straps and altering the neckline to a sweetheart, swapping out buttons, and adding new lace to the bodice to cover up the prominent leaves in the original.

    Sophie T.

    LoveSewTrue came highly recommended by my bridal salon, and after reading all the great reviews, I decided to reach out to them in late January 2024. With my wedding set for May, I had plenty of time for alterations. From the very first appointment to the day I picked up my gown, Ashley was incredibly patient and attentive. At first, I had some second thoughts about my dress--it felt too big, heavy, and restrictive, especially with its dramatic train, and I worried that I wouldn't be able to move or dance comfortably. But I decided to trust the process. We went with a full body contour, hem shortening, a five-point bustle, and added a bow to my beautiful Mikado gown. As my body changed throughout the alterations, Ashley made adjustments up until just a week and a half before the wedding to ensure a perfect fit. I also decided last minute to have them steam my dress, and when I picked it up, it was perfectly packaged to prevent any wrinkles during travel. On my wedding day, the gown fit like a glove, allowing me to dance and celebrate the night away. Huge thanks to Ashley and the team!

    Jordan G.

    Ashley & her team at Love Sew True were incredible to work with. So kind, and AMAZING at their craft. I brought my wedding dress in 3 weeks prior to my wedding that needed one last crucial alteration that another seamstress neglected to finish, after a couple other places said was "too risky" or "impossible", especially so last minute. Ashley gave me so much peace of mind, and her team kept gassing me up saying how much they loved my dress. Ashley made time for me and made me & my dress feel worth her time. Forever grateful for these amazing people!

    Suzanne Q.

    This is incredibly long overdue! January 2021 my fiance and I decided we were going to elope and get married April 2021. I had a few weeks to find a dress and a few months to get it altered. I purchased a sample dress that was the exact design and style I had envisioned, except it was a little too big and there was a tear in the front. Love Sew True (which was formerly SewCalPros when I went) was recommended to me by the bridal salon. I looked at the reviews and noticed Genesis had altered dresses by the same brand - Made with Love - so I knew she would be able to work with the delicate lace. Getting a quote and making an appointment was so easy. Her husband Jay was very responsive over text and phone. When I met Genesis in person, it felt like I was talking to a good friend. They are both so personable and have great customer service. A few days before my second appointment, I found out my dog had terminal cancer and would have to be put down in a few days. I immediately contacted Jay to ask if I could reschedule my appointment, he was so kind and understanding. I ended up going just a few days later and they had a bouquet of flowers for me. Genesis listened to my concerns and wants. She was there to help me get my dress to fit my body as perfect as possible and she did a fantastic job. Genesis was also realistic and explained when things couldn't be done and I appreciated that. She's the expert - I have no idea how to alter a lace wedding dress, but she was able to tell me what could and couldn't be done. My dress was ready for me a little over a week before the wedding and it was perfect! I wish I could go back and see them again but unfortunately, they only alter wedding dresses. You cannot go wrong going here - I enjoyed my experience so much. You will not be disappointed!

    I contacted Love Sew True on October 27th, 2023 and my wedding was on November 4th. I had been struggling because I no longer loved my wedding dress and felt like the alterations that I had done in Northern California were not right. It felt too big and just not like the dress that I loved so much just months before. When I showed up in tears with my dress everyone at LST was so patient and kind to me. They said that it would be tight but that they could help me in time for me wedding day. The dress had been altered but was still a full size and half too big on me. They handled it with care and it quickly became the dress that I loved again. Every penny spent (including the rush fee) was well worth it but I recommend starting at Love Sew True in order to have a more peaceful experience leading up to your big day. Could not recommend them enough.

    Aimy F.

    This review is long overdue!! I was referred to Love Sew True by a friend and from the very start, they're communication was amazing! They were always so quick to respond to any questions. My wedding was originally in 2020 and when my wedding got postponed more than once they worked with me in all those changes and kept my dress safe and secured until I finally got married in April 2021. Jay was super sweet and nice and always so helpful. I would call with crazy questions and he would happily answer them patiently. Genesis did all my fittings and she did an amazing job! My dress turned out so beautiful and fit so well! If i need/want to make some changes she was responsive to it and would be honest in giving her thoughts. I highly highly recommend them! Wedding dresses are not cheap and I would trust them in taking great care of you and your dress!

    I cannot recommend Ashley & love sew true enough! I called Ashley 6 days before my wedding in a panic because my dress was not altered properly by another seamstress. She seriously saved the day! She altered my dress PERFECTLY in 3 days!!! Ashley listens to you, is kind and THE BEST wedding dress seamstress!! I was in a panic until I saw my dress when she was done and I couldn't be more happy with her work! THANK YOU ASHLEY!!

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    My wedding dress was perfect and the service and care to detail was wonderful! Thank you!!

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    Page 1 of 6

    Ask the Community - Love Sew True

    Hello! What is your price estimate to have a dress hemmed and the bust area taken in? It's for my bridal dress. I will need it before the 30th. Thank you!

    Is it still exclusively bride dresses? Any bridesmaid?

    Hi Elizabeth. Yes, we are exclusively working on wedding dress alterations and specializing in wedding gown contouring 😊.

    Do you alter jeans?

    Sorry we are exclusively working on wedding dress alterations 😊

    Do you have a range on cost for alterations for a wedding dress?

    Alteration costs are unique to each gown based on fabric, silhouette and embellishments. We provide individual pricing estimates and information for each Bride prior to booking an appointment. Please contact our customer service team for a… Read more

    Do you do alterations for bridesmaids dresses?

    We unfortunately do not offer services for Bridesmaids dresses. We exclusively alter wedding gowns.

    Do you sew custom garments? My favorite shirt is finally wearing out. I am wondering if I could have you make a pattern from it and make me a new one. If I like it I'll get it in every color!

    Thank you so much for inquiring. However, our expertise is only in alterations for wedding gowns.

    Don’t See Your Question? Ask Away!

    Review Highlights - Love Sew True

    Genesis made me feel like that dream was a possibility and made me a beautiful dress, truly custom.

    Mentioned in 139 reviews

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