So I just moved to the area and decided I would give this place a shot. Really wish I would have read the reviews. For starters the A/C was not on, typical for most nail salons...I guess they want to save on utilities? Second, the guy Tony who did my nails didn't wear gloves, which to be honest grosses me out a little. Anyway, I asked for a french tip full set. I had planned on getting a full set, eyebrow wax, and pedicure. I did however come in very "relaxed" and not dressed up. Tony proceeded to ask in a very rude way as if I could not afford a full set if the price was alright. He seemed to be more concerned with his dog which looked like it hadn't ate in years. He touched the dog and would touch my nails and go back and forth. He was very messy. He didn't clean all the nail polish off my nails and did absolutely no cuticle work whatsoever, just sanded the life out of my nails. I noticed his materials smelled really odd and I've had my nails done several times and it never smelled this odd. It was almost like a spoiled smell. Long story short, I just got my nails done yesterday and the entire area around my nails look awful. There are so many air bubbles in my nails from his dirty brush and when I walked back in to have him fix it he acted as if they looked fine. I will NOT be back to this salon. UT Nails and SW Nails on 35/William Cannon does a way better job. Thanks for nothing. I will also be contacting the health department for extremely unsanitary conditions. read more

Lovely Nails & Spa - Nail Salons Near Me - Austin, Texas

Took my two step daughters for mani/pedi. The polish was applied unevenly and sloppily. Will not be going back

Absolutely terrible job!!! I got a shellac manicure and the polish is sloppy. He tried to fix it when I complained by just painting over it and then asking if that was okay for me. I'll be retiring to have them remove the paint and then I will never be returning. Do not go here. read more

Just got off the phone with my bank. Owner tried charging my card multiple times for $55 nails when I normally pay only $55 not coming back. Owner then got mad when I took my card back telling him not to keep running my card and he argued with me about my pending transaction. Only came for Them and Trin. Now I won't come back until I get an apology read more

Not lovely at all!! I took my boyfriend's daughter to have her nails done for prom. I called to make an appointment and ask for the price. Mai, the manager told me $25 for the acrylic nails. When we got there on Saturday morning, they said it would be $30. I agreed and chose to do a pedicure too. I picked her up an hour later and three of her fingers where swollen at the cuticle and red and it hurt. I made the mistake of paying anyway. The next day four of the nails came off. I called this morning to ask for my money back and the employee that answered the phone said to bring her back in and they would fix them. Really? Never going there again!!!! Good luck ladies! read more

I stopped in today for some birthday pampering and I was pleasantly surprised! Ling greeted me as if she has known me forever (I had never been there before). David did a great job on my pedicure ~ with the deluxe pedicure I got a glass of wine and an hour long leg and foot massage! It was heaven. Everyone was so warm and wonderful. One gentleman (Don) even made me a rose out of a paper towel and sprayed it with perfume so it smelled nice! I also got a full set of nails. Tony did a fabulous job. They didn't try to rush me out like a lot of places do - they wanted to make sure everyone had a relaxing experience. I will DEFINITELY be back. read more

I'm a fan of Lovely Nails. Every time I go in its usually not to busy or if I wait, its not even a full ten minutes before I get going with my pampering. The pricing itself is about adverage for getting a basica mani/pedi/full set. Depending on who you get, you will have a casual conversation or you will chat it up! If you are not chatting it up back to them, than they might remind you of all the products they offer and if you need additional services (typical conversation in most salons) Everyone is extremely nice and welcoming. I can tell you though, if you come in later close to closing time, you will be rushed on a little to get the job done. So be aware of your timing. read more

Very disappointed in this place! I got a French manicure and told the nail tech that I wanted square tip. After she asked me three times if I was sure I wanted square tip and me saying yes each time, she still did rounded nails. I told her no, I don't want rounded. She said but it looks better. I was so pissed, so some of my nails are rounded and some square. She also cut my nails way to short. She also took an hour to do my nails. Never knew it took an hour for a French manicure and this was even without the massage of the hands. Stay away from this place! Very unhappy! read more

I agree with the other girls if I could give this place zero stars I would!!!! This place seriously needs to be shut down!! I spent 50.00 there for fills with gel polish and a polish change on my toenails. My nails started chipping within 24 hours and it was hands down the worst job I've ever had. The looked ok when I left but like I said the polish and everything started chipping so when I was able I went back which was about five days later. I was promised if I had any problems they would fix it! They had me come back for appt later that day then refused to fix them, I was very upset. There was one customer in the whole place and when I ask them to refund my money the customer told them to call the cops!!!!!! I have never been thru anything like this and have just moved to this area so I will be spending a lot of money on my nails but I will never step foot in that place again. Oh, it looks nice enough but don't let that fool you and they charge u for everything and I mean everything! I strongly urge you not to go to this place! Anyone whom does not stand behind they're work when you spend that kind of money and they promise they do then don't is out in my book and if I could I would have them closed down and I never say that kind of thing but that is how bad my experience was!!!! Never ever will I go back to that place!!!! read more

Last year I went here at least every six weeks! After the New Year I cut back but had been twice for a pedi and eyebrow wax. They had always been professional, quick and reasonably prices. I am not sure what transition or changes have happened since my Feb. visit but I have never had such a horrible and embarrassing visit in my life. I decided to treat my friend for mother's day and even made an appointment for 6pm. Upon arrival there where only two clients and three techs in the shop. I explained we had an appointment and they promptly got our feet soaking.No problem I can wait a few minutes heck even 15! It took them over 45 minutes to even start on either of us. We both had to ask to have the water refreshed because it was stone cold!!!! During this time I had to witness an argument between a customer and the male nail tech. I had been sitting next to this client for almost an hour and it was clear what she wanted-color and shape. Finally the client became so frustrated she asked to come back at another time and have another tech correct his mistake. Problem solved? Nope the argument continued at cash out....she didn't want to pay $45 for the incomplete, incorrect service. I don't speak Vietnamese but I do understand angry gestures and raised voices. Kind of hard to miss when the client is checking out and the tech is yelling from the middle of the floor. While all this is happening another client comes in because she had been there the day prior and had one of her acrylics fall off in less then 24 hours! My nail tech apologized and explained they were short staffed. I sympathized but explained I had made an appointment and anticipated being home in time for dinner by 8p. The pedicure was mediocre I am sure my technician was physically stay at home don't infect others sick and they spent 10min arguing with a client in front of us and another 10 to repair a mistake made the day before. If you asked me last week hands down I would have recommended this place....now I strongly encourage you to look elsewhere. On top of it all they had a small yippy dog on site. When customers asked to pet it they were told he was mean. Please if anyone from What Lovely Nails is reading this tell the owners what financial risk they are putting themselves at! If that dog bites anyone you will lose everything. Also my tech picked the dog up put her on a chair and then stuck her hands in the soaking water. That's a flat out sanitary issue. We finally left at 8:40....and paid full price! Other then the initial apology by my tech no effort was made to rectify the situation. This was my favorite place in town. Sadly I wouldn't recommend it to my worst enemy now. Please avoid for no other reason then their lack of sanitation. read more

Possibly the worst pedicure I've ever had!!! You can pick between 6 or 12 minute foot massage, I figured with the guys negative attitude I would just take 6 min...,that was about 2!!!!!! Also was very tough ! The entire pedicure was totally uncomfortable! Will NEVVER return to this spa! read more

Guys sit around talking and ignore customers, rude, dirty. I will never go ever again. Read the reviews... there is a reason there is no wait, they lost all the regulars!! Was much better with the original owners. Go across the parking lot to Studio Nails. Awesome place read more

They were very attentive as I came into the nail salon but the man was very rough with my nails. Overall not too bad of a job. He was very polite and offered a discount for my bday nails! read more

This was the first place I got my nails done since moving to Austin, unfortunately. I got a set and my eyebrows waxed. I guess from reading other reviews thAt they just wax brows very thin, not really my style. The set is all about the same length. I got shellac as usual and Romeo just slopped it on there not even covering the whole nail. The tips literally have no polish left on them. I asked for oval shape and my left hand has oval but he started watching tv on my right hand and it has almond and 2 oval. Not going back. A man getting a pedi that was by me also complained about cold water 3 times while I was there. read more

i will be calling the state tuesday morning they are rude, don't clean the chairs! and the customer service sucks!!! i would not send my worst enemy there to get nails done! read more

Not a good experience. Tech constantly interrupted service to answer phone or greet other customers, shellac application on nails didn't last 3 days. Do not recommend. read more

This is the worst nail saloon I've ever been to! Not only did they do a horrible job but cut my fingers several times, one finger and big toe is now infected! I had a shellac manicure done and he did a sloppy job ...did not clean arounds nails and let it drip into the nail bed making lumps around the nails...other nails have air bubbles. I asked to have it fixed and one of the girls filed the edge not fixing the problem at all. I should not have paid but was trying to be nice. After going to work with them and being asked if I was sleeping while doing my nails I decided to return and ask for a refund...they refused telling me they would repair it ..why didn't they do that the day before when I asked them to? The employees refused to get the manager on the phone they said he would be in on Friday...when I said this is Friday they all quit talking and ignored me! DO NOT GO HERE! read more

Terrible, went in to get a mani schlac and reg pedi. They laughed when I said I wanted the basic pedi, then the guy was very rough who did my pedi. He put on my polish so thick it never stayed or dried right even after hrs of waiting. The lady that did my nails was very sloppy. I would not recommend this place if your looking for quality. Also I did not see any instruments they use in a sterile environment. read more

This place has a horrible staff and are plain rude! My friend and I went in to get acrylic nails and they cut up my friends fingers and didn't properly dust our nails so we had crap underneath the nails. We got there about an hour and half before they closed and from the start they rushed us in and out. If you want to get nails done go somewhere else this isn't the place!! read more