Adan and crew are knowledgeable and clean employees. They explain everything thoroughly and if any further questions well I can call Loves Air. That's where it gets iffy, because trying to pay the rest of the amount my father owed was not easy. Tina was rude and unprofessional she thought I was lying about the credit card being checked on my dad's contract. It was not checked on her end so therefore they'll charge a percentage to pay with card. She could have handled it differently but she was like "oh well" kind of attitude. A company has not only need professionalism in their crew but in their customer service. If I ever need AC/Heater unit I will not go through them. My dad did and I need to help him deal with it, but I certainly will not. read more

Alan came to do maintenance on our air conditioner. He was so friendly, knowledgeable and considerate! This company has been super helpful to us every time. read more

Another great experience with Loves, they installed our unit a few years back and come every year to handle maintenance. Nick Shock was fast and knowledgable! Will return and would refer Loves to my family and friends! read more

I had and issue with my air conditioner. Chantel polite and courteous when setting up my appointment that I got right away. JOSHUA (technician) was able to diagnose my problem. He was extremely professional and knowledgeable. He was able to do the repairs. And explained everything step by step. No hidden fees or unnecessary repairs. I have been using Loves Air for my regular maintenance. They always do a great job. read more

Although we had a scheduling conflict when I called the Team was super responsive and got us on the books on the next day. Joey was our service tech he was on time and helped guide me with a question I had regarding an upgrade I was considering. Love's has been great we are super happy we chose them over the competition, they have always treated us like we are the most important customer they have for the day! read more

Nate was informative and helpful, he found my clogged drain pipe, got my ac working & even helped with servicing my system. Will definitely be a long time customer!! read more

Always a pleasure to have Loves Air in the house. Mike was out this week for our fall preventive maintenance. Communication & professionalism is best in class. Mike documenting the service with pictures and video helps us to understand the status of our system better than we otherwise would. See you in the spring. Thank-you. read more

So glad I finally called Loves. Knowing that our current unit was the original unit and was over 20 years old, we knew it was nearing it's end. After getting an estimate from another company out of town and being shell shocked by the quote, I called Loves. Their customer service rep was super friendly and they worked with my crazy schedule. The day of our appointment we met with Matt who was equally as friendly and very thorough with his explanation of the different units that would work for our needs. I appreciate it that he didn't try to upsell us into something that we didn't need. He spent time answering our questions and giving us time to consider our options. We also appreciate that they give a veteran and teacher discount which, to us, means a whole lot that they respect veterans and teachers in this way. The prices quoted were half that of the other service. On the day of install, our installation team, Santi, Anthony, Xavier and Alan, arrived on time and were very courteous and efficient. They took the time to walk us through how to use our new thermostat and provided all the paperwork for our warranty. They cleaned up and made sure that we were satisfied. We will definitely recommend them to others and we highly suggest that anyone looking to make a significant purchase in a new unit or just needing service for your current unit check them out! read more

Alan did an excellent job getting my air conditioner working again. It was a hot day and the job required some time for the repair to be done. Thank you for getting a very old HVAC system working again! read more

Nathan called ahead to give me an ETA and arrived ontime. They did a thorough inspection, all the while being unobtrusive. They found our system to be in good health, and didn't try to up-sell me on anything. I highly recommend Loves. read more

This is an absolute wonderful company to deal with from Carl Greer coming to give me an estimate, without making me feel pressured in any way to the work that Santiago and his crew was absolutely amazing. They work clean, quick and were incredibly efficient, made sure I knew what they were doing and were so polite. I would recommend anyone looking to install a unit to go with Loves Air. The service is top notch and it's nice to be able to support a local company that you see actually cares about their customers and wants them to be happy with the work they do and feel comfortable with how to use the equipment before they leave. If I could give more than 5 stars I would because they did a phenomenal job read more

Elvis came for the winter heater service and suggested an add on for my furnace/AC -- I appreciate him suggesting things that will prolong my furnace/AC longevity -- I really appreciate Elvis's wonderful upbeat attitude!!-- I highly recommend Love's!! read more

While the office people are very quick to answer and get someone to you, it's a slippery slope downhill from there. First person to show up was a "salesman", anxious to sell an entire system. I didn't need a system. I described my hot and cold rooms needing to be balanced out. "Oh, I don't do that, I'll have office send out a technician". Okay, scheduled a technician for next day, Nick, very helpful. Told me I don't have a problem but could add tubes and plenome. Ok, let's lookalike that? "Sorry, Im not allowed to do that, I'll have salesman/engineer, C____ (original salesman) check your system on a hot day let him know when a good time would be." Okay, texted C____ , about plan...hot weekend coming. Response was you can do that yourself. Oh? Im not getting help. Im getting the run around. I call office, "we're so sorry we'll have a better salesman/engineer contact you". Okay, he calls. Nice enough guy...wanting to quote entirely new full home ductwork. Again, ignoring my issues. Warm master bedroom and hot kitchen. Nice guy asks me..."do you want me to come over and look?" My response was, "If I were in your job...I WOULD." Okay, come over. Got thinking These folks have to be hand held and convinced I have a problem. They're not interested in helping me remedy my problem. THEY ONLY WANT A BIG JOB AND DON'T CARE IF ITS THE RIGHT SOLUTION. You tell me, is that honest? I canceled "Nice salesmans" appointment. BEWARE!!! read more

We had our new system installed on 11/22/2024, and I will say I am very impressed by the whole process. Carl was our Advisor, and he is a great guy! He was so helpful and a pleasure to work with while we debated our decision between a Heat Pump and a Gas furnace for our new system. We did our research so it was no easy task. They have everything you need and know about tax credits, rebates, and financing. We went with the Heat Pump and Air Handler to replace our 20-year-old system and are pleased with the new system. Our installer crew, Ed, Alex, and Tim, were professional and did a great job. They took care of everything and left it clean and tidy. They also went over everything with my husband. The folks you talk to on the phone are on top of things and keep you in the loop. I am so glad we chose Loves Air! Excellent Job everyone!!! read more

Our almost 19+ year old HVAC system suddenly had some major issues. We looked at highly rated HVAC businesses in our area via Yelp, Google, Nextdoor and obtained several estimates. When we met Matt, a down-to-earth and knowledgeable representative from Loves Heating and Air, we selected Loves to install a new HVAC system based on his overview of our current system and our needs. The estimate he provided was very reasonable compared to others. Today we met our amazing team (Team of Dominick and Santiago) who communicated well from start to finish, arrived on time, worked diligently and efficiently. Their team members were all knowledgeable, respectful, engaged 120% and hardworking. They seem also to get along great with each other which made the Install-day more enjoyable! They covered the floors with tarps to protect them, wore shoe covers, cleaned-up all packaging and "debris" when job was completed, and inspected each system, ducts, returns, and thermostats. Dominick demonstrated how to use the system (inside and outside units) and reviewed expectations for upcoming inspections. Santiago invited us to call with any questions anytime. Our new system is so quiet, it's amazing. We highly recommend Loves Air for their knowledge, communications, pricing, quality products and parts, punctuality, respect for our home and family. We also are impressed with their ongoing ability to hire and keep exceptional team members and leads to continue providing quality installs, repairs, and experiences with customers. 10 Stars! read more

Summer inspection. Our outside heat exchanger was making a rattle noise, which the tech, Joe Jacob, corrected by rearranging the panels and adding padding to the edges read more

Requested service on a holiday weekend for a stubborn AC unit that didn't want to provide cool air on a 100+ degree day. Elizabeth contacted me the same day and scheduled a service tech to visit my home. Joel, did an awesome job identifying the problems throughout his visit, provided great advice including tips to maintain the unit. Will definitely use Loves Air for future services! Thank you Loves Air! read more

Office staff member, Chantel, was very helpful and was able to help scheduling our appointment, provide schedule updates and make last minute adjustments. Joey the technician was prompt and helpful. Was able to complete the work quickly. Great customer service by both. read more

The customer service was very professional as were the installers who worked together to complete the job in one day. I was given a "tour" of the new system and brought up to speed on the new WiFi enabled thermostat. Highly recommend this company for your HVAC needs. read more

Dominick, Wyatt, and Manny did a fantastic job of replacing our furnace and air conditioning system. they arrived promptly on time, communicated clearly, were professional and conscientious when doing the work, attended to every detail, spent all the time we needed to learn about the new thermostat and smoke and carbon monoxide detectors, and cleaned up thoroughly when they were done. Loves offered us the best deal on American-made equipment, worked around our schedule, thoroughly explained all of our options with regard to the type and efficiency of the various systems, and never made us feel pressured or manipulated into making a decision. The new system is quiet and definitely better at cooling our two-story house. We have rooftop solar which allows us to monitor energy use in real time. The new system draws the same current as the old system, but doesn't run anywhere near as long to bring the whole house to a comfortable temperature. We couldn't be more pleased with Loves Air. read more

Loves air is top notch! Mike Simas was the technician that came out to do our maintenance service for our air conditioner. Great guy! Courteous and knowledgeable. I'm definitely gonna request him for our maintenance in the winter. Best investment we made was buying our air conditioning unit from love's air five years ago. read more

The folks at Loves are amazing. Met with Matt for an estimate. He was extremely professional, knowledgeable and NOT pushy for a sale. After going over our needs, Matt came up with a very reasonable offer. Out of three estimates, his was the most reasonable. Within 24hrs of agreement, the LOVES crew was at our home and busy working. Adan, David, Matt and Alex did a phenomenal job. They were extremely careful when bringing in the equipment and once done, left no trace they were ever there. In addition, Adan made sure I had all my questions answered on how to operate the new system. Also, Robert came by to check on their progress and made sure to answer any questions I had. Overall a very good experience with a fantastic crew. Thanks to you all!! I highly recommend Loves. read more

The guys working on installing a whole new system were great they kept the area clean and showed us how to work the thermostat Santiago Marcos Marco and Anthony were very knowledgeable and were fast and efficient. Would highly recommend the company the price for a new system wasn't a lot after the rebates California has to offer. read more

Jose was awesome! Was able to diagnose our issue and had us up and running in no time. So glad the other three companies I called didn't respond. read more

Joey from Loves Air came out today to perform routine maintenance on my HVAC unit, and I couldn't be more pleased. As a new customer, I really appreciated how friendly, professional, and knowledgeable he was. He took the time to explain everything he was doing and made sure the system was running smoothly before he left. Great first impression--I'll definitely be sticking with Loves Air! read more

Our HVAC system was dead. Love's came out in a reasonable time frame, found and fixed two problems at a reasonable price. Good communication, will use them for regular maintenance. read more

We had Loves come out to change an HVAC unit, both the AC unit and the furnace in a particularly cramped location, and we absolutely loved the entire process and the work that they did. It's been a couple weeks now and no problems have appeared and the work that they did is solid. The team that came out (Santiago, Conner, and Julian) were courteous, hard-working, and incredibly respectful to our home. Even though the job did not seem easy they were always upbeat and awesome. Even my account rep, Matthew, was excellent and informative and incredibly nice and pleasant to work with. I plan on using Loves for all future work that relates to any of their services. read more

As always, professional job. Thanks to there tech Elvis for a outstanding work. Hes very friendly and courteous.

Love's never disappoints. They have excellent service and are highly reliable from when we bought a new heating and a/c unit installed to our annual services. They are knowledgeable and professional every time. Highly recommended! read more

This was my regular service of the unit. Loves installed our unit several years ago, runs great, and we were happy with their service then and every time they come out to service it. Elvis was my technician today, he was very professional, polite, and efficient. I like that they communicate with you several times before the service and the day of with a text and a photo of who will be in your home. Thanks Loves!! Highly recommend!!! read more

I love Loves Air for my heating and cooling needs. They take such amazing and thorough care of our system, and take the time to go through everything (and with photos) to keep you informed about the work they've done. The technicians are great! I really appreciate the text messaging updates and the ability to track the technician on his way to my house; makes it a breeze to have everything ready for their arrival. The techs always wear booties so as not to track anything in your home. I never feel overwhelmed when we're going over the details and can always count on getting an email shortly after our service with photos and a summary--in case I need to reference it later. Did I mention that the prices are just right?! Especially when you consider how much they save you from costly repairs or replacements! As long as I'm in the Central Valley, they're my folks for sure. read more

Extremely punctual and good quality services provided for quality pricing. They conducted preventative maintenance on my A.C. System and was very thorough. Well done Loves Air! Well done! I would highly recommend your services. Eduardo was a professional technician. Thank you. read more

Great service on time! Made sure to show me all information. Great deal on price. Thank you for checking everything and making sure it's clean! read more

Loves customer service is incredible! Jose and Zia took care of me like I was family and the pricing was a huge relief. Preventative maintenance is definitely the way to go and I strongly recommend their preventative maintenance plan. They had appointments almost immediately available, and their front office/scheduling customer service was just as amazing. Everyone was incredibly professional and kind. They have my business for life. read more

I have been a Love's customer for several years. I can rely on their knowledge and expertise in keeping my HVAC system in good efficient working order. I want to thank Nick for bringing something to my attention. He showed me meter readings and was able to see it did need replacing now of perhaps bigger issues later. He changed the part and it is making a huge difference in heat output. Thank you Nick. read more

First want to thank Zia and Alan for making us feel comfortable with going with Loves Air. Want to thank Santi, Alex, Adam, Marco and Matt for doing a wonderful job on our house. They where very friendly and informal on all the products they installed today. read more

Loves Air - Electric A/C and Heater pump - Water Heater Installation/Repair Near Me - Salida, California

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From start to finish, Josh, Zia and their team Dominick, Tim, Aiden and Marcos provided excellent service diagnosing the problem, helping select the right system and the installation team did a fantastic job! I am so happy how quickly they responded, were on time, and very friendly service. I highly recommend Love's Air! Thanks again team Love! read more

Called yesterday afternoon to get an appointment scheduled to get our A/C checked out and I was scheduled immediately. I was sent a technician this morning. Thank you so much Manny Ruelas for all your help this afternoon. You were absolutely great and explained with much detailed what was going on. read more

My review is a little late, but still wanted to give Josh and Eduardo credit for the great job they did! They really know their stuff and took the time to explain everything about my AC in a way that actually made sense. Super professional but also easy to talk to. They mentioned that some repairs might be needed down the line and clearly explained the process-no pressure at all to get anything done right away. I appreciate how they made sure I understood what was going on with the unit instead of just doing the job and leaving. Great customer service all around-definitely recommend them! read more

The technician let me know when he would be at my house. He did not try to upsell me. He let me know what he was going to do. He was willing to answer any questions i had at the time. read more