Request handled very professionally. Although a bit of waiting was involved that was primarily…read morebecause there were several steps in the process. The end result exceed my expectations and cost less than I had expected.

I highly recommend Hegeman & Co. We have used them for repairs and jewelry design. Matt is…read moreamazing to work with. Every piece he has designed for me has been beautiful and exactly how I had envisioned the pieces to look. They are polite and professional.

Grace is a true GEM! Pun intended. She's kind, personable,…read morefunny, and remembers the things you say. I went for a simple ring upsize but her attention to me made me feel like I was there to buy a new ring! She's honest and extremely knowledgeable about all things jewels - and I'd recommend her to everyone!

I have so many incredible things to say about Grace. My fiance worked with Grace to design my…read moreengagement ring and I could not possibly love it anymore than I do. We again worked with Grace on my fance's wedding ring and we love the design so much that he can't wait to get the ring in his hands. Grace is just a joy to work with. Not only are we over the moon with our rings but she provided so many helpful tips for our wedding planning process, as we are not from the area. She is the absolute best!

Simply the best! Louie is so friendly and professional. He knows the markets and values and gives…read moreyou a fair price for your items. Don't waste your time going anywhere else. I always refer my friends and family to Louie and the New York Gold Exchange. Always a pleasure to visit! Thanks Louie!

I highly recommend New York Gold Exchange. Louie helped me with the gold I had that was either…read morebroken or didn't fit so I was hoping to sell it. He gave me an excellent quote and made the appointment easy and comfortable.

This place is great! My husband brought a pair of his great aunt's ruby earring here in 2012 to…read moremake into an engagement ring. They did a great job helping him select a diamond and to design the ring. I also got my wedding band at MRT's. It's a great local shop! My mother-in-law's wedding and engagement rings are actually also from here. What has impressed me most about MRT's is their customer service. When one of the tiny rubies fell out of my wedding band early on, they fixed it for free. More recently, I decided to get the wedding band and engagement ring fused together, so that they wouldn't rub together (the side wall of the wedding band was thinning from rubbing). I currently live in California and the price quote I got here for thickening the side walls and fusing the two rings together was $200 more expensive than the quote MRT's gave me. When I took the ring to MRT's, they gave me a price quote based on the time and materials to fix the ring. When they realized later it would take more time to fix the ring than expected, they kept the original price quote, rather than raising it, despite it taking more labor. I just received my rings in the mail from them and am thrilled with the result!

Great and accommodating staff in a shop where beautiful, well-made, and classic as well as…read morenewer-style jewelry pieces are for sale and where they can also be professionally adjusted for size and repairs when necessary. I have been a client for decades and wouldn't trust any other shop with my most precious jewelry pieces-- and, BTW, I come from one of Rhode Island's oldest and respected costume jewelry families. M.A.Sorrentino

After much research I decided to utilize New England Gold & Silver Jewelry. When I placed my…read moreinitial call they were courteous and knowledgeable. When I finally visited the actual store I received excellent customer service and was amazed with how quickly my visit was completed. I would highly recommend this jewelry store for buying and selling jewelry.

The folks at New England Gold & Silver Jewelers are fabulous to work with! Thorough, patient, and…read morethe work they did was perfect. I had my claddagh ring repaired and they made it look better than new. Would definitely stop there first for all my jewelry needs. Thank you!

They are thief's. Old man the owner replaced my diamond to piece of glass so fast and easy , right…read morein front of me . Very " professional " . Be careful . Don't trust them . Don't go there . NEVER EVER !

I am honestly very surprised about all the bad reviews. Brought in some silver plate and sterling…read more I believe I got paid fairly.

I went in for an engagement ring, gave my price range and picked the first choice they showed me…read more They didn't try to upsell me and it was a seamless, pleasant experience. The diamonds are lab grown and I'd done a little research on this and it was fine for me. My conclusion was my fiancé would not care if it was lab grown one bit as its a symbol of our love and she's a thrifty lady. The ring looks amazing and I can't wait to propose. My only critique is the dog in the shop is a bit to enthusiastic.

The Diamond Bar should be your Go-To jeweler!!! Steve is the absolute best. He was so helpful from…read morethe start and educated me on diamonds and engagement rings and helped me find the best ring for the best value- and he helped my wife so the same!! If you are looking for beautiful jewelry, for a great price and awesome customer service, you found your place. I have recommended Steve to everyone I know and I will be a lifelong customer!