Amazing work by Thomas! Clean, courteous, fair priced and timely. Highly recommend for dryer vent…read morecleaning!!

From the owner: Prevent the #1 cause of house fires by scheduling your annual dryer vent cleaning service with…read moreLowcountry Vent Cleaning. Call & schedule TODAY! (843) 814-4489 OR email admin@lowcountryventcleaning.com

Hi Everyone, We want…read moreto thank Harrison (Service Technician) for being friendly, polite, and respectful as he quickly went about completing his job of cleaning our dryer vent. "Up one the roof top, click, click, click", then down in the dryer vent, quick, quick, quick. We want to thank Charlene for hiring Harrison, Jim Woodall for training, and we want to express our gratitude to a Family owned company that consistently does an excellent job in clearing our dryer vents. Their pricing is very competitive, and the value they offer can't be beat. How do we know? No dryer codes, ever. No one saying "I have a wet clothes in the dryer and it won't work. What are YOU, going to do about it?" One less thing to interrupt your blissful marital peace. Yes men, it is not a myth, it actually can happen some of the time. Yes, and we luckily found Ugly Duct Cleaning in 2015. So, "we know!" So WE, obviously for different reasons, highly recommend "YOU", try Ugly Duct Cleaning. Why? Because you will be so happy you did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

The Hilton Head/Bluffton franchise sold us a new heating/air conditioning system in September 2025…read more I phoned yesterday to make a maintenance appointment but the phone clicked off. I thought the phone line went down as we are under heavy construction in the area. I stopped by the office at 49 Pennington Dr, Bluffton, SC 29910. The sign was removed and there is no furniture. Clearly they are out of business. What a disaster! Next stop. Corporate. Let's see if they honor the contract.

Edit: Howell-Chase just came and repaired the miswired thermostat that One Hour installed during…read morethe summer. They must not have checked heat because of it being summer. Was told we were on the repair schedule two days in a row and they never showed up. Waited all day for 2 full days. Called 7 times. Was told 4 of those time I would receive a call back to tell me what was happening. No one ever called back. Don't waste your time on them-they are the worst customer service ever. Edit: They convinced hubby to let them try again. Still a no show on day 3. Eight phone calls later. Nobody.

Jason and his crew are TOP NOTCH!! Jason went above and beyond all of our expectations! I HIGHLY…read morerecommend Low Country Air Solutions!!

The heat in my Sun City rental had stopped working. At 6pm on a Friday in January I called and…read morespoke with the Low Country after hours call center. I received a return call within 10 minutes. The diagnostic visit outside normal business hours would be $180 and an hour drive. For this reason and 2 referrals by friends for other companies, I chose not to schedule Low Country. I will keep them on my short list of contacts for any future needs.

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!

Will not call on them in the future. On the plus side our cleaner was prompt and polite, but I'm…read moreafraid that's the only good report I have. We had moved furniture out and vacuumed thoroughly before his arrival. Good thing, because he did not. The vacuum on his steamer apparently did not have much sucking power because he left the carpets sopping wet. I even found a peanut deposited in one of the rooms! One of the bathroom tile floors still had dirt and grime in the corners and at the base of the vanity. The solvent he used has a terrible chemical smell. Never again!

This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.