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    Lowe's Home Improvement

    1.9 (155 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 8:00 pm
    Updated 2 months ago

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    First time from a long time ago
    Lou C.

    I came to this Lowe's Store in Meyerland to pick up my online order last week. Just realized something. My first time here was when we moved to Houston to buy appliances and cabinets. OMG, it's been over a decade ago. There was not much changed. Surprisingly. It's still a better place to shop than The Home Depot near my house and the other Lowe's Store near where I usually do grocery shopping. I have to sidetrack a little bit. I bought a heating element online. I compared the price with the one on Home Depot website, thought expensive one would work. But not true. I had to return it back to Home Depot. The only downside for Lowe's website is the speed. It takes forever to browse in computer and on mobile app. I got 500 Mbps speed on my phone. There was a drag to shop online. Some items I had to shop online because of supply chain interruption due to Covid-19 pandemic. Store shopping is much better and easier. However, cashier lines were not organized. I had to change cashier counter few times because most of them were closed. But there was not sign to tell people it was closed. Employees are nicer, though. I wouldn't mind coming back.

    30 min pickup at Home Depot
    Luis L.

    Curbside pickup is a joke, no one is answering the phone or picking the items. After finally getting someone, they gave an eta of end of day. Home Depot has been a better option so far.

    " If you move states your "In-Store Credit" with Lowe's is trash unless you have your old ID (in Texas when you get a new ID they take your previous licenses) (or better pray you took a picture of the old ID , in which I used to have but deleted it once I permanently moved to TX) - 4 calls to the phone number on the back in store card, and I clicked option 1, 2, and 3 all of them said "this has to be taken care of by your local store..." - Called store explained problem she gave me another phone number to contact , called that number and it turned out to be appliance warranty number ? - Spoke to appliance number they gave me another number, which was invalid number. - Called store she said she will transfer me to manager , someone eventually answered and sounded like they were speaking to another customer, didn't say anything to me put me back on hold. Moments later phone hung up. - Called store again, she said she will transfer me to a manager, eventually someone answered, they said hello, I asked is this a manager or store managers, no response they put me back on hold, moments later call hung up. - Called store , I told her do not transfer me but have a manager walk over and answer this call. Manager answered she said call the number on that back of the card, AFTER I EXPLAINED THAT IT SAYS TO CONTACT STORE FOR THE MILLIONTH TIME even told her to go call it herself and listen to the options - Arguing back and forth she went to talk to ISO? Came back and said they said call the number on the back of the card. " (800 445 0937) . I told her I already called it twice, she also verified that the number doesn't work because she called it , so she proceeded to give me another phone number to call she said will thats all the information she has and hung up. - Store manager name might be Melanie I will not even go into details about the amount of bullshit this was, as the time stamps say enough! "

    Christmas Tree.

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I had the most wonderful experience at this Lowe's today, thanks to a super helpful associate who works there.

    Mentioned in 2 reviews

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