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    Lowe's Home Improvement

    2.7 (114 reviews)

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    4 years ago

    I like Lowes! The Seasonal decorations are great! The plants are great! I bought a deep blue/purple peacock and a big beautiful fern too!

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    4 years ago

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    3 years ago

    Gotta love Lowes friendly employees who are always willing to help, prices are competitive,and they always have what I need.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

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    Roseville Ace Hardware

    Roseville Ace Hardware

    2.9
    (163 reviews)
    9.0 mi
    $$

    When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

    I recently purchased a Stihl MS462 from Ace Hardware and was told at the time of purchase that if I…read morebought Stihl oil, my warranty would be extended to two years. That turned out to be completely untrue. When the tensioner was damaged, I brought the saw in for service. When I dropped it off, I was told it would be covered under warranty. However, when I went to pick it up, I was told the exact opposite, that the saw only carries a three‑month warranty because it's considered a professional model. The Stihl tech, Dave, informed me that the employee who originally sold me the saw (and gave me the wrong warranty information) had been fired. When I explained that it was unacceptable to mislead a customer on something as important as a warranty, he showed no concern at all. In fact, he was extremely rude. When I asked, "Can you see why I'd be a little upset?" he replied, "No, I really can't." This wasn't even about the cost, the repair was only about $40. What bothered me was the complete lack of customer service. Dave also told me he wouldn't have covered it anyway, even under warranty, claiming I must have hit a nail or Knott, which makes no sense for a tensioner failure. His explanations didn't line up with how these saws work, and it didn't feel professional. I spent over $2,000 on this saw and expected far better treatment. Instead, I left feeling dismissed and disrespected. Dave should receive customer service training, and the situation should have been escalated instead of turning into an argument. Had I known the true warranty details upfront, I would have purchased a Husqvarna, so they definitely lost my trust. I do want to add that the staff working there are great employee's and have been great to work with with exception to Dave and the Co-Owner. My wife will be leaving her own review regarding her interaction with a co-owner, as I was not part of that call. My advice go to a real small engine repair shop and keep a hardware store to just that, hardware.

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    Roseville Ace Hardware
    Roseville Ace Hardware
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    Rockler Woodworking & Hardware

    Rockler Woodworking & Hardware

    4.4
    (41 reviews)
    5.1 mi
    $$

    After purchasing the Laguna Wood Lathe from Keith, and at the wife's insistence, it sat in the…read moregarage until we could take the beginners class at Rockler with Nancy. I am glad I waited. I probably would have broken something like a finger or my wrist. We came in early to purchase some items for the Laguna Lathe that I thought I needed and in doing so we met Nancy who very graciously took us in and started early. We were the only members in attendance so it felt like a private lesson session. Nancy went over all the safety items and explained what each part of the lathe is called and what it does. Nancy talked to us as a peer and not as a lowly beginner, which was very helpful and really made the session enjoyable. I was very nervous at first but Nancy gave us encouragement and pointed out what we were doing correctly and gently explained what could be improved. We wound up making mallets instead off the ball that was pictured in the class description. That was a welcome surprise. Overall we learned a great deal and now have the confidence to continue making turned objects. My next project will be something not sure yet. But I know it will 'TURN" out great thanks to Nancy's help and training.

    Keith the helper/cashier was wonderful. Within one minute he asked if he could help me locate…read moreanything. They have most anything you can think of for wood working. The place is well organized and tidy. And Keith even asked if I was military or veteran for the discount. Much appreciated!

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    Lumber
    Lumber
    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware

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    Emigh Ace Hardware

    Emigh Ace Hardware

    4.4
    (30 reviews)
    19.6 mi
    $$

    Great local store to shop with great customer service and large selection of products!read more

    UPDATE: Welp... three and a half years after the opening of…read moreEmigh Ace Hardware things are even more incredible. Seems like a strange word, incredible, for a hardware store? This Emigh has become an El Dorado Hill's favorite. Hands down. It is definitely the community store for everyone. The customer service EXCEEDS (yes in caps) any I have received anywhere. You walk in and you, the paying customer, are greeted and asked if you need help. I am still amazed by that. The many times I have come to Emighs for very specific needs 99 percent ends with just the right gadget, advice or information I needed. I would not stand a chance at the big box stores (hello... anyone working here:)) The value of having a store of this quality so close by is priceless. Yes, you may pay a little more here but time is money in my book. A car phone holder? Yes! They had it. And the employee who led me directly to the small cache of choices even installed it in my car!!! Big thank you shout out for that. Now you know why "incredible " is the perfect adjective for describing EDH Emigh. It is starting to look a lot like Christmas!!! Wow! Last night I walked in the front door to the largest display of Christmas inventory I have yet to see. I had to catch my breath. I immediately texted the GF and she replied back, oh yes, she had already been there a week ago and purchased some very cool holiday items. She is always in the know. You have to see it to believe it. There is definitely no need to go to Pottery World:). Thank you to whomever owns this store. It makes us all feel very lucky to have you. The takeaway... you do not have to live in El Dorado Hills to shop here. So come on down. P.S. Select Apple Hill pies in the refrigerated bin! I kid you not.

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    Emigh Ace Hardware
    Lottsa cool bird stuff!
    Lottsa cool bird stuff!
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    Ladybugs

    Lowe's Home Improvement - hardware - Updated June 2026

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