I walked into National Hardware looking to purchase a double keyed dead bolt lock. Lisa said, let…read moreme look at it and said give her a few minutes and she would get the key to work again, as i walked the store to find that National hardware has so many different items and the guys and gals that work there know there stuff. This is my go to for Plumbing and electrical etc. Very knowledgeable staff. Thanks again.

Very overpriced & totally rude customer service here. For some reason, they make it a point to…read morechange prices depending on their mood. You are better off going to Fresno Ag. You can always get Fast-Friendly service with a smile instead of a hiss-and-a-growl attitude! Stay away from National Hardware Supply! Go to Fresno Ag, they are very helpful, better return policy and much better experience overall.

If looking for professional level tools they have them. I also purchase the 5ah 20v DeWalt…read morebatteries typically at a better price than anywhere else.

Amazing store and staff. Always ready to help and can find whatever you need. Staff is…read moreknowledgeable and not just trying to make a sale. Prices are great with constant deals and promotions available. You won't find a better store.

So, we were in the market for some primer suitable for adobe brick. Dunn-Edwards is near our house…read moreso we decided to check there first. They were very knowledgeable about the products they sell and had just what we needed. Friendly staff, quick in and out. Will visit them again for our painting needs.

Wow! I was so thankful I took the time to stop in and talk to Patrick. I had an issue with a…read morecontractor that promised me he was going to be using only Dunn-Edward's paints. Im not a detective but I'm confident my suspicion were confirmed and this contractor pulled a fast one on me. Patrick was respectful and professional. He matched the paint color and never threw anyone under the bus. Me for not double checking the materials as the and the contractor. I was frustrated but he eased my concerns and got me the paint I need. I'll be back for my next house painting project.

The guys and gal at the counter are very knowledgeable and very helpful. I would come here again!read more

Worst service ever! Came in on a Saturday to buy a can of stain and paint brush. There was only one…read moreother customer in the store. It took almost 20 minutes before someone even acknowledged me.

If you're looking for plumbing parts and such, this is a good place to start. The hubby is adding a…read morebath at our place, so I've made a few trips to FPS with him recently. When you first walk in, the store doesn't look that big, but there's tons of stuff there and the store has a back part, too, aside from where the customers are. The guys who work there are very knowledgeable and friendly. It looks like FPS is a favorite of a lot of plumbing companies around town, as I've seen a lot of names (of local plumbing companies) on customer's shirts while we've been there. Oh, and if you need lots of receipts for whatever you're purchasing, they've got you covered. We get several copies. Lol. Support the local businesses first!

You'll pay money here, but you'll get quality. I came here at the direction of my plumber since we…read morewere making some improvements and needed new fixtures. Will Ward met us, showed us what we were looking for, we bought it and were out within half an hour. Don't come here expecting to take anything home with you, most of their stock (per Will) can be delivered to the store by 7:30 am the next day so they don't keep much actually in stock. Worked for us, though, our plumber picked up our fixtures the next day and installed them. We were working on a hard deadline so that was awesome. We'll come here for our next project- ceiling fans

The people are helpful and honest about their products. Massive selection…read more I have always found what I wanted here. Judy and Cindy are awesome.

If I could give them negative stars I would. The sales person made a calculation mistake and the…read moremanager does not own their mistake and saying it's our fault. They are very nasty and very rude, but yet accusing me being rude after my project being delayed because of their stupid mistake. On top of all these nonsense, I would to return the item so I do not have to deal with these bastards but they want to charge restocking fee. Terrible store, period. First time and will be last time.

I come to this Tractor Supply regularly for dog food, treats, or sometimes just to browse. The last…read morefew times I've been here, they've been short-staffed, and coming from a retail background myself, I completely understand how tough that can be. Despite that, the manager, Miguel, is always working hard and apologizes for any delays while doing his best to help everyone in a timely manner. Today I witnessed a situation where a customer came in with a dog off leash. Miguel calmly and respectfully explained the store policy about keeping dogs on a leash for safety reasons. The customer became defensive and rude, even calling him names, but Miguel stayed professional the entire time and handled the situation with patience and respect. On top of that, he still went out of his way to help me find the dog food I needed while I was checking out. That kind of customer service and composure under pressure deserves recognition. Miguel is doing a great job, especially considering the staffing challenges. I hope corporate and other customers recognize the effort he puts in every day. People like him make the shopping experience better.

I have recently moved to Madera, CA. I needed to get a lawn mower for the new house. I searched…read moreonline for an eco friendly unit. I was pleased to see Tractor Supply had one in stock. I ordered one but had some difficulty and had to call the store. I am a Neighborhood Club Member at TSC. I am also a Air Force Veteran. I took advantage of my free delivery. And Brianna took my Veterans discount (Fourth of July) off manually. I was truly happy to know my new TSC go to store will not disappoint me. The customer service was outstanding. Team Member, Brianna, super helpful. Leadership skills goes from the top down. It is clear, to me, the store management is doing their job to ensure Team Members are clear how important top customer service is in today's retail competitive world. Well done #tsc Madera.

So impressed with Phill at E G Babcock. Did not charge me a penny to diagnose a blower issue with…read morenewer Echo gas blower that wouldn't start. Fortunately the line dissipated when I arrived. I had spoken to Phill over the phone and he said to "come on in and that he'd take a look at it." After doing several checks on the machine he explained that it could be the coil or the carb and that I could eat up the cost of the unit just with those repairs. Made sense since this is a modest blower that originally cost about $150.00. Phill has a calm, knowledgeable, energy and I was greatful for his professionalism. Of course he pointed out the other blowers but I honestly didn't really even need the one that doesn't start (I've got 3!). Just wanted to see what might be involved in getting up and running to sell cheaply to someone needing one in my neighborhood. Phill exemplified friendly customer service and I appreciated his time and advise. After a bunch of checks, pulling the plug, testing the spark, etc. he concluded and I asked him, 'How much do I owe you?' He said, 'that there was no charge and to come on back if I did decided to get into an new blower.' What great, expected, service Phill provided for me today. I'm impressed with this individual and pleased to see someone of his caliber as the face of the business. In way of encouragement to you, Keep up the good work. Go Phill! -G

This place I have been coming to for years! They are friendly, smart, and knowledgeable. They…read moreservice what they sell, and are reasonable too! They are the first place I go to when I have a problem with my lawnmower, edger, or anything else! Phil is great! You won't be sorry!