I was about to get on the road to New York from Chicago when suddenly my car told me my tire pressure was low. Almost no auto shops were open but Lucas Tire got me in, told me they'd fixed a nail and repaired the tire, and my minivan got to New York and back with no problems. It's been fine since. They did a good quick job for a reasonable price in a very tight window, and I'd recommend them for any such task. read more

Review I had a very disappointing experience at Lucas Tire Shop. I brought in my 2023 Ram ProMaster 2500 because it had a clearly visible screw in the tire. When I arrived, the tire was still fully inflated, and you could hear the air slowly leaking from the screw. I parked the van, and after that, they moved it around with the tire already deflated. Instead of putting air in the tire to move the van safely, they moved it while the tire was flat. After doing that, they told me the tire had internal damage and that I needed a new tire. What is frustrating is that when I brought the van in, the tire was still inflated and the issue was simply a visible screw. They did not properly inspect or attempt to repair the puncture before moving the vehicle with the tire flat. From my perspective, the tire could have been damaged further by moving the van while it was deflated. I was then told I needed to purchase a new tire. I was very disappointed with how the situation was handled. I strongly recommend getting a second opinion before replacing a tire based on their diagnosis. read more

I would not recommend Lucas Tire for service. I took my Subaru in for an AC repair, and they installed the incorrect compressor, causing engine to overheat. Additional repairs cost nearly $6,000 in damage. When bringing this their attention they were very dismissive of admitting mistakes, and declined to cover the cost of the additional repair. (We brought ample evidence, including part serial numbers and photos.) read more

Needed a valve stem replaced and showed up no appointment on a Saturday and they were able to get me in. The wait time was 30 minutes . They have a nice waiting area that was also clean. Derrick was super helpful. read more

I have brought my 98 Toyota here twice, once for brake repair and another time for front end repair. Both jobs were completed same day. The owner is fair and honest the mechanics do a good job and return your car to you in a timely manner. Satisfied with the prices and work done both times. Will be back in the future. read more

This place is the perfect combination of dishonest and incompetent, it also reeks of cigarette smoke. The owner Rich is an arrogant jerk. They were trying to sell me services that I didn't need without actually correctly diagnosing what was wrong with my car first and foremost, and THEN informed me of more work and cost from the original estimate. Be forewarned, this place is super shady. read more

Rich set up the tow, the repair, from start to finish. trustworthy, reliable and I had my car back in 4 hours. thank you!

Came in for new tires and they not only had what I needed in stock, they were able to get the work done within two hours of my walking in.

Lucas Tire and Auto had great customer service and reasonable prices. I needed to get 4 new tires before a trip and they got me in same day. Better tires and less expensive than other places in the area. Need new brakes and will go back for sure. read more

I have come here multiple times over the last 40 years in the area. Diagnosis is quick, thorough and honest. Have never had a problem with any visit or complaint. From multiple jobs at the same time..tires, brakes, shocks and tuneup to checking a tire after it went flat and I refilled it and they inspected and said it could easily be repaired at a tremendous saving to replacing it. Friendly staff and an extremely conversant owner/operator. read more

I, along with many members of my immediate and extended family plus several friends have been utilizing the services of Lucas Tires for more than 15 years. The service specialists at Lucas Tires have provided all of our vehicles with outstanding service at extremely reasonable pricing and have kept many of our vehicles running and performing beautifully for years. They often identify and repair minor issues before they become far more serious problems. In addition, the tire prices that they offer can not be beat. We all highly recommend Rich Lucas and his entire team of excellent mechanics and service providers at Lucas Tires to everyone who strives to keep their vehicle in tip top shape and for all of one's car care needs. Regards, Lenny Slovin read more

Took me in right away for an oil change and was great service. Very helpful and resourceful. Will be back next time! We've used them for tires as well and it's a great price and job well done. Super friendly staff. Garrett was so helpful and kind. And was great entertainment for my toddler as well read more

Lucas Tire & Autocare - Auto Repair Near Me - Chicago, Illinois

Afther saw a couple of places to change my car tires. I chose lucas Tire No apoiment need it The owner is a cool guy, and the employees are very professional. Also, they are bilingual they remodel the waiting room, but it is great to wait until your car os done. There are also many bussines around to explore too read more

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Went in for tire that was leaking. Very pleasant front desk customer service experience. In and out quickly and it included a free safety inspection. Plus a super clean well ordered waiting area with luxurious seating. read more

Great service professional courteous-and efficient. They charged me the same cost as Midtown for a better brand of tire.

They have very bad customer relations and very expensive services, they did not care at all

Was in and out! Came in for a flat tire, even accidentally left my car key locked inside the car and they were able to get it out! Shout to them! 10/10 for sure. read more

do not buy any tire from this shop they are rude and unprofessional just BROUGHT 4 new tires one of the tires kept leaking took it back to shop the Mechanic said what do you want me to do about it he"s the EXPERT I SAID WOW NEVER AGAIN WILL BUY FROM THEM read more

Made my last trip to Lucas. After going to the dealership for several years so all my maintenance could be on their records, I came back to Lucas where I was surprised to find oil changes were 2x the price at $60. Whatever. Small business. Maybe they are paying their employees better. I guess I can live with it. But my experience this time is my last. I called for an appointment 3-4 times Wednesday and got VM. Rich called back at about 5:50pm and told me they don't make appointments for the weekend until Thursday, so to call back tomorrow. Really? Again, whatever. I did this and only got VM again. I called Saturday and was able to get an appointment Sunday. They quoted 60-90 minutes to wait for it. Not ideal since I always leave with my hair smelling of smoke, but fine. I arrive at 10:28 for my 10:30 appointment, and Rich walks right past me into the office without acknowledging my existence. I assumed he had to get/do something and would be right with me. After 5 minutes I rang the bell they have for service, and nothing happens. Finally another customer yelled for him. He checked the car in and I proceeded to freeze my butt off for not 60, not 90, but 110 minutes because they don't have the heat on. I'm then presented with a bill for $100! For an oil change!!! An oil change that took almost 2 hours (plus a bulb change for $25 that "would take 5 minutes). This was my last trip to Lucas. They charge a fortune but don't even bother to make a single aspect easy or pleasant. And to every guy who puts the seat back all the way to drive it 10 feet. Knock it off. read more

I came here to get a tire installed and balanced. It was a used tire purchased from a reputable company in great condition with no flaws. 2 weeks later I noticed the tire leaking air where the tire met the rim. The shop said it was a "bad tire." I took it to another tire shop and they confirmed it was a tear in the bead that could have only happened during installation or delivery. So, this place either tore the tire during installation or installed a tire with a visible tear and did not notify me. Either way they're not trustworthy. read more

Lucas Tire & Autocare - Tire with tear in bead. - Auto Repair Near Me - Chicago, Illinois

They were fast and super friendly! Good prices as well. I had a surprise tire issue and they were able to fit me in.

Got an oil change and had them look at tire pressures as I had a warning light. They gave me accurate price and timing to get the job done and promptly called me when it was ready. All warning lights were off when I got back the car and everything was completed as requested. I will definitely be back as a customer! read more

Avoid this place at all costs, unless you're willing to deal with HORRIBLE customer service & get hit with hidden fees. This place sent out a promo for the week of 2/19-2/25. After getting a hold of who I believe was Richard Lucas we were set to get a set of tires 2/22, I clearly told Richard my husband was going to be there & asked him prior to the appt what payment method they accepted. Once my husband was there he called me with a lady (Gineen Lucas) screaming in the background giving him orders to go to a ATM & take cash out. Because she isn't loosing money on paying the credit card fees & so on. Stating they don't need the business from the promo they sent out. So why put it out? Their lack of communication between EACH OTHER really caused this issue. And the way she treated us as customers is absurd. Wish I would've seen their bad reviews & saved my time. read more

Lucas Tire & Autocare - Auto Repair Near Me - Chicago, Illinois

You know that feeling when you get a quote...where you second guess the intentions of the auto shop? NOTHING LIKE THAT AT THIS PLACE. These guys aren't the least expensive, nor are they perfect when it comes to sticking to schedules (allow a bit of wiggle room with your time but they are HONEST, STRAIGHT TALKING & KNOWLEGABLE. The crew has the mindset of keeping cars on the road in tip-top shape, no matter the vehicle. A few names to mention are Rich, Ronnie & Brian. read more

Lucas Tire and Autocare is an incredible small business that does high quality repairs at reasonable prices. They have completed multiple repairs on my old Honda Civic and have kept it running despite its high mileage. I completely trust Lucas Tire & Auto Car and tell my family and friends to bring their vehicles to the shop. The business also gives back to the North Center neighborhood. They treat their customers like family. Highly recommend bringing your vehicle to this shop for maintenance and repairs. read more

I got a flat tire downtown. I drove to Costco on Clybourn to get the flat tire replaced. They told me to go to Lucas Tire because they could match the other tires I had on my car. I'm so thankful they did! I got help quickly at Lucas Tire (I went on a weekday around 10am) and ended up getting all 4 of my tires changed to keep them on similar wear cycle. The front desk people were friendly and the waiting room was *gasp* clean! read more

If I could rate this business zero stars I would. I made a purchase of 2 tires for my vehicle. The day of the purchase I made several phone calls to different establishments comparing prices. One of the biggest let downs was that after choosing Lucas tire shop and driving out of my way to go to this business, not only was I spoken down to and yelled at by the manager himself, I was given the wrong pricing and misled by the incompetent staff. I was never told anything about their refund policy and when asked why there was a difference of $130 their response was that they put the wrong information about the product I needed in the computer. I was told that there was other work needed and that I would have to order parts for an issue that I was unaware of. This issue was only brought to my attention after the tires were mounted. I was also told that I wouldn't be able to drive my vehicle after making the purchase and that they would not refund me because the manager himself said that I was trying to "mooch" him. The manager asked me what the problem was and before I could even speak was cut off and degraded in such a way I couldn't even believe what I was hearing. Customer service would definitely be rated a 0 out of 10. I was beyond embarrassed. I even asked if I could just have the price of the tires refunded without recieving the taxes or labor back. (The tires had not even touched the ground yet as the car was still lifted in the air). I have never been more degraded in my life. I am disgusted by the way that I was spoken to and proud of myself for being able to walk out and still find it in me to be kind to the staff that mounted the tires for me. Save your time and go somewhere else. read more

Once again Lucas Tires & Autocare has met my expectations and beyond. Very professional and does the work in a timely manner (faster than expected). This is now my new place to go whenever or for whatever car needs I may have (instead of the dealership). Highly recommended! Tina Faulkner read more

I've been going to Lucas for over 20 years and they always do a great job. I called them this past Saturday to schedule an alignment for my Honda Element thinking that it would take a few days to get in, but they surprised me by saying to bring it in when they opened the following day! It's a big relief to have a reliable shop nearby and I definitely recommend them. read more

Lucas Tire & Autocare - Alignment done. - Auto Repair Near Me - Chicago, Illinois

Great service and people that work there. ! I would recommend going there nice neighborhood place

I visited Lucas Tire & Auto to replace 2 tires. While replacing my tires, they damaged my windshield. They refused to take responsibility and called me a liar when I pointed out their mistake. If you're looking for an ounce of integrity, you won't find it at Lucas Tire & Auto. I recommend that you find an auto shop that actually respects their customers (good luck). read more

I am very happy to have found Lucas Tire! Both my boyfriend and I use this place for all of our auto needs. I have gotten large projects done on my vehicle, as well as oil changes and have never had any issues. The prices are reasonable and I always feel as if I'm leaving my vehicle in good hands. A must place to check out if you live in Roscoe Village! read more

My go-to place for auto repairs. I know I'll always get an honest quote and good work. My vehicle is always ready when they say it will be. Also, easy to get to you as it's on Western Ave. read more

Costco employee recommended Lucas tire, Had a nail in both rear tires, service was quick they brought me back to show me the final results, they were really quick read more

These guys are great. Honest and will always help you out .. I ve got a new battery and tires twice here and they stand behind everything read more

Best service! Friendly and fast assistance with repairing a flat on our Tesla. They were very accommodating, even at closing time and made complete repair quickly and economically. Great customer service. Very clean remodeled waiting area too! We highly recommend for all your tire needs. read more

I was turning the corner while driving and all of a sudden, I could see that the car was losing power. The battery was replaced a couple of months ago, and we had gotten an oil change 2 months ago. I had gotten an alignment and 4 new tires last week. Lucas Tires was close, so we decided to go there. We asked for a full diagnostic because the power shutting off while driving is a scary experience. So we go in and explain what happens and ask for the diagnostic. They said that the diagnostic would be $100. About a hour later, this give me a call and said that our car is ready. All we needed was an oil change and an alignment. We asked if there was a leak because we had just gotten an oil at the beginning of summer, and our car goes 10K miles. With Covid there is no where to go, so it's maybe been 200 miles driven all summer. But they are really pushing getting an alignment done, even though we had just gotten it done. I asked them what did the diagnostic show, and they said everything was fine. I ask again about the oil leak. They said again there was no oil leak. When we go to pay, they didn't charge us for the diagnostic and we thought that was weird. We asked about it, and they said that it didn't show anything... so I guess they were doing us a favor...((or maybe never even checked)). Okay, so we pay for the oil change and go home. We live pretty close. That was Saturday. The first time I drove my car was yesterday, and wouldn't you know the same thing happened. I got stuck at my dentist office 5 miles away (10 min on the highway) from home and had to get my car over to a Firestone where they could take a look at it. Looks like the car was overheating and that was causing the problem. Also, we didn't need a oil change. So that's $80 that I'll never get back. Can't recommend this place as this was totally foreseeable and if someone there would have just turned on the car for 10 minutes, they would see that was overheated. It's sad because you really want to support a local business, but they spend so much time recommending things you don't need like a oil change and an alignment vs things you need like a new water pump and hose. Cannot recommend this place. read more

Quoted $594 for 2 Pirelli run flats including installation and walked out paying $750 which I negotiated down from $784. The $594 was all in but then charges were added for balancing resetting tire pressure gauge and also tire stems. I essentially was charged twice to have them installed. In addition, Their website says 10% off for seniors on they gave $10 off instead. These charges were in my quote over the phone with the owner. Absolutely screwed. I don't recommend them unless you have an extra $150 that you don't need. They charge more than Perillo, the BMW dealer. read more

I got my tires from Lucas two years ago and have had no issues with them. They offered a free tire rotation last month and made the process efficient and easy, same for the oil change I needed. Quality local business I will continue to support. read more

It is a friendly and helpful shop. Thanks, Denise. The prices are fair and waiting time is reasonable.