Had some prior work done that was not done properly; but Payless Mufflers & Brakes got me squared away and for a decent price. Great work, communication and iI never felt they were trying to sell me something my car didn't need. read more

They do very good work I take my car there any time when it breaks down I am very happy with them

Horrible customer service in front just another business trying to take peoples money. Your own mechanic said I don't need the $2,000 job you quoted me. Some people know more about cars than you might think. Don't waste your money here when there are respected honest businesses out there read more

I didn't think that trustworthy mechanics with fair prices and great customer service still existed. It's because of these guys that I got to keep the 14 year old car I love. Appreciate Mike, Emre, John, and Juan. read more

Such a great experience I had here. The manager is so sweet and calm when explaining the repair process and also accommodates for a ride back to where I need to go to. As a woman I truly felt that I was taken care of here and could trust this shop and their workers in full that my car is in great hands. Thank you so much! read more

I'm a longtime and happy customer here - been bringing vehicles in for years for all kinds of work. They're cost-conscious, informative, and get work done quickly. They do specialize in domestic cars more than foreign, but will just tell me if I need something done that they don't do, and will give me a referral for the work. Recommended! read more

Had my wipers go out on a rainy day helped me in and out in an hour great guys and quality work

They are very fast and show you everything you need under your car. Very nice customer service

They have the best service and prices. I would recommend them to anyone who needs repairs on their car or truck.

Great service, great prices. Did some muffler job, the outcome was great. Juan did the work. Highly recommend mechanic/muffler location in Pilsen. Buen servicio y buenos precios muy recomendable. read more

Fastest service I've ever had very professional best price cheaper than other muffler shops highly recommended

The customer service and car service here was top notch. Price for brake and rotor replacement was so much cheaper than 4 other places I contacted for a quote. In my time waiting, 5 other customers came and went and this was my first time I've ever been at an auto shop where the mechanics didn't bring up "other issues". read more

I had been looking for a place to assess my brakes and possibly rotors that needed to be replaced due to delayed stopping and wheel shaking when trying to stop at higher speeds. Came across this location via Yelp with mostly positive reviews. Tired of searching & not wanting to go to my dealership, I went in and the gentlemen I spoke with stated that they could help me the same day after a short wait. Upon inspecting my car, he stated I needed new front brake pads, along with my front rotors replaced, and lastly clean & adjust the rear drums/brake shoes. I was quoted $400 for this service for my Honda Civic (Reasonable?). Took about two hours on wait with other customers coming in needing service, which was no big deal for me. I would recommend this location and will go back if I have other car troubles. read more

I don't know what happen to them I been bringing my car for a few years. Now the service is bad and over price. Had a water pump replace . Had to bring it back a few time now they are saying is leaking from another place. read more

My brakes were making a very loud noise and being in Chicago from Michigan for a tradeshow I had no idea where to go!! Found them on Yelp. Very reliable and courteous ---made us feel at ease. Coming in late in the afternoon they still had us ready to go in no time at all!! Being two women in a strange place far from home they could've taken advantage of the situation but it was just the opposite!! Highly recommend them to everyone!! read more

I moved out of the city but still drive all the way from Downers Grove to here to get my brakes done. I purchase high end brake pads and rotors off amazon and they install on the weekend for $40 per axle! That's all 4 brakes and rotors installed for $80! Can't beat it! read more

Payless Mufflers & Brakes - Brakes and rotors done - Auto Repair Near Me - Chicago, Illinois

Don't look any further for quick, efficient professional service. From the very first interaction I had with them they made me feel at ease. I reached out to them via Yelp to ask for a quote on new brake pads after I noticed a grinding sound getting off the expressway the night prior. I woke up to a message from the shops owner instructing me to bring it in for a closer inspection. I arrived around 8:30ish to a busy shop, despite all the other customers they were able to diagnose my issue and get to work straight away. I had all 4 of my rotors and brake pads replaced. I received my car back within a few hours of our first exchange. All-in-all a great experience. I will be returning with any future issues. read more

Excellent . Quick service at a reasonable price. I appreciated them getting me in promptly

4 stars would've been 5 but they failed to mention not having the machine to do the alignment on my car after the service My air compressor Radiator And Rack n pinion new tire rods were replaced the place is very efficient & reasonably priced i am very satisfied with the work & their flexible! read more

This place will take your car from zero to hero!!! Juan is the best and warranty on work. Great guys, I always come back

We knew our car had some issues with the muffler and exhaust system. Payless squeezed us in while other muffler shops had a drop-in-and-wait policy or didn't return phone calls. When we arrived, the staff was able to look at the car immediately and then invited us to see the problem while the car was raised on racks. They made the repair while we waited. The owner was very respectful and attentive to us providing updates while we waited. The staff showed us the repair while the car was still on the racks. Seeing the before and after was really great. The car is working well now. read more

I recently needed brake's for my 2018 Hyundai Santa Fe sport. The service was great and the price fair The owner took me home and picked me up when the Job was done. I've been going there since I had my 2004 Truck. I'll continue to rely on Payless for all my muffler and brake work read more

Nice service and Good mechanical. They have repairing and welding my exhaust are so fast and good work, too. read more

My ten year old BMW x3 was starting to stall a bit in the morning when I turn it on. I tried taking it to Autozone to get a new battery but they don't charge, sell or install batteries on foreign cars. Anyway the car died after I parked in the Auto Zone lot. The guys at Auto Zone told me to call Ernesto at Payless Auto Repair. I did and he was very polite and patient. Had the car towed to his shop and it ended up being that my starter had stopped working. The cost was 450$ because labor can be intensive on a Bmw. These cars have a small space to work with. It took about 4 hours and the car was ready. Like everyone else I hate paying for car repairs but I need my car. And I'm not planning on splurging on a new one til the economy gets better. read more

The customer service here was top notch. My car was making terrible grinding sounds when braking. When I came in they said I needed new brake pads, rotors, and calipers which made me hesitant at first due to the cost. But once they walked me back to the car which they had raised on the platform, they showed me exactly why I needed those replacements and let me take pictures/examine the damage as much as I wanted. They even discounted the cost to make me more comfortable. They finished the whole job in a matter of hours and I picked up the car when I came home from work much later. read more

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Really good service at reasonable prices. I used to go to 'Mufflers for Less' down the street and Payless Mufflers is a much much better operation. They have a super knowledgeable exhaust guy that finds the problem and fixes it the right way. He's actually fixed two problems from the work the muffler shop did down the street. I've been really satisfied with the work and prices. The owner and his son are both really friendly and there's a waiting room with Netflix now! I've been to Payless multiple times in the past couple years and I highly recommend them for exhaust work. They've been able to solve all my exhaust problems. read more

I was there for a heat shield problem. They were very fast. I was in and out in 10 minutes. Very nice, kind and hardworking people! Highly recommend them! read more

The mufflers I paid $500 for lasted less than three years' time. They were junk and poorly installed. It's sad when a local, independent shop can't do better and can't be trusted. Steer clear of this place. read more

Best service and great price. 5 stars Rating. They offered a good movie for us to watch while we was waiting for our car to be ready. They also have food on the table for customers. The gentleman behind the desk was outstanding and kind, and the gentleman who worked on the muffler was amazing. The time they told to be finished was on time. Now the muffler makes no sound, I am very satisfied. And I'll definitely recommend my friend about them. read more

Honest guys. The guys were extremely helpful when I came here to get a muffler delete. Car sounds a lot meaner now. I got a complimentary Little Trees from them as well. What a nice gesture! I will always come back here for my brakes and exhausts. read more

Stopped in to have muffler repaired. Asked how long it would was told about 20 minutes. 20 minutes was spot on. I also asked if the could check my power steering. It took longer to find that I had I small hole in the line. But I wasn't upset about that because 2 other shops couldn't find it. They Quoted me a price I couldn't pass on. I definitely recommend. As an added bonus, the owner is super. read more

I needed a ton of work done to my breaks . They took real good care of my car. Prices are very reasonable. Honest mechanics, I'm glad I found them on yelp! read more

This place is great for when I can't get to my regular mechanics at Car-X in Berwyn. I've had my muffler and my brakes fixed and replaced at this shop, and they guys there are great. The only caveat I have is that one of the mechanics is a little too much on the friendly side, and I'm not one for having my mechanic flirt with me while he's working on my car. Dude- that's my car you're working on, please pay attention to the task at hand! Plus, I'm so not into you! Said mechanic had me sit in a chair in the actual garage while he worked on the car. Only good thing about this was that he eventually showed me what was wrong with the car (did my car really have this crater in the muffler? No wonder people could hear my car from 10 blocks away!) However, the owner eventually showed up (he had been on a lunch break) and he wasn't too happy about seeing me sitting in the garage with the mechanic (me thinks he knows how flirty the mechanic is). He had me come into the actual waiting area (much nicer, with a television, chairs and magazines!), and there was a restroom as well (although I seriously doubt that I would have used it). They take cash and credit cards, which is a definite plus! Once the mechanic gets down to the serious business of fixing your car, you receive your car in pristine condition in a matter of hours-nothing like the slow deaths you experience at Pep Boys! The mechanics also don't do just mufflers and brakes. They also do tune ups, a/c service, radiator flushes, shocks, springs, struts, c.v. axles, ball joints, tie rods, and more. They are bilingual as well, so there are no problems with dialogue here. And for the female customers, there isn't that whole "hustle her out of her whole paycheck because she's a woman so there's no way she'd know anything about cars" mentality. Just one or two mechanics that do some harmless flirting. If your regular mechanic isn't available and you need a dependable one, drive down (or have yourself towed like I did!) to this location. read more

Found this place by accident after reading some really negative reviews about Car One here on Yelp. We usually take my truck into Bob's auto repair, but when Bob told us that he doesn't do mufflers and we'd have to take it into Car One, we did a search and found that they had some really negative reviews. My husband did more of a search for muffler shops in the area, and these guys gave the best price over the phone and had my muffler in stock! Brought it in, and they took my truck in right away - although they already had a car on the lift that they were working on. Gave my truck an inspection, and confirmed the price, so I gave him the thumbs up. Went out in front to wait, figuring that I'll have a few hours to kill, have had to replace the muffler before, I know how this works! About 5-10 minutes later one of the other guys said he'll get me setup with the paperwork and they already had my muffler off. Sure enough, I look at my truck, and the muffler was just hanging there at that point. Gets me squared away with payment and receipt, goes out to check on my truck and 5 minutes later, I'm driving away. Not only were they super quick, but everyone there was extremely friendly and helpful. The price was right and it also came with a one year warranty, which is more then I can say for the other shop that worked on it previously - the muffler held up for several years, but never did have a warranty on the work. Gave me a good price on my brakes and roters that I'll need soon - already knew about the roters, but not quite ready to replace them just yet - still has some life left in them!! But, I will be back! read more

Everytime I stepped on the brakes, I started to hear a funny squeaky sound. I figured I needed new brakes since I've driven my car the past 5 years and never got them replaced. I did some research on where to get my brakes fixed and read a lot of good reviews about service and honest prices at Payless Muffler & Brake. I got Ernesto to look at my car for me. I really liked how he didn't just tell me what I needed but he also explained to me what the problems were with my brakes and showed them to me on my car also. I ended up changing my front & rear brakes and rotors and got a fair price. I am incredibly satisfied with my experience at Payless Muffler & Brake and will definitely return in the future. read more

Been going here for about 15 years now. These guys are awesome. They work fast and they always give the best prices. Ask for Ernesto. He won't bullshit you and THAT'S all you can really ask for. read more

Had to get a complete brake job and I could'nt be happier they gave me a great price and excellent service with a guarantee!!!

Arrived early on a Saturday morning. Mechanics were working on other cars but were able to take care of me right away. Had to get my heat shield screwed on again (screws had rusted off). They completed it fast and it was inexpensive. read more

My car was literally stopped I lost all hope for it , wouldn't even cut on thought the whole engine was over with , I did some research and got it towed to Payless mufflers and breaks and within 2 days they had my car running good as new like it never had a problem to begin with ! Paid about 800 for the labor and work I needed my whole timing cover replaced so that my belt could stop slipping , and that price is good , cause they do good work no bs and. They get it done fast and a timing cover isn't a easy job !! I will go back to them if anything !! read more

Excellent customer service, courteous and friendly, going to be recommending to friends and family! read more

Payless Mufflers & Brakes - Auto Repair Near Me - Chicago, Illinois