I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

The absolute worst place to bring your car. They take forever, the parts they use are aftermarket…read moreand they charge for OEM parts. Went in 2 days later after they fixed my car and the issue still was happening and they wouldn't warranty It out or fix It. The mechanics have zero knowledge about cars. They overcharge customers for shitty service. Do not bring your car here at all.

Ryan was Awesome ! The car was shaking at speeds of 60 mph & up . Ryan diagnosed it immediately &…read morebalanced my tires . I assumed they were balanced by the shop I had bought them from in town , that since has gone out of business in town .

Easy to deal with. I know the staff and trust them with my truck and my wife's car....read more

These guys are great. I asked a trusted friend who knows…read moreeveryone who to go to for trustworthy car service and he said there is only one place to go, Lucchetti's. Man, was he right. I am nursing a 14 year old Audi, and these guys keep it running strong. The prices are reasonable, the work is solid and there is more. They finish the job when they say they will finish the job. While you are waiting, there is a clean waiting room with a Keurig coffee machine (if you are into that), but they even drove me to the local Starbucks where I found free wi-fi and could get some work done while they fixed my car. Mike the dispatcher is a no-BS guy who will tell you the good and bad news, schedule your appointment, and get you out of there good as new. These are people you want to go to. Highly recommended.

10 stars and I would! Nothing compares to customer service and repair quality…read more You can trust this crew with your vehicle. Great to work with and will always be a returning customer!

I am sure I got what I paid for...new tires. What I didn't get was a "tire technician" that takes…read morepride in their work. My spotless interior floor mats were covered in garage floor grease and grime. Zero effort was taken to return my vehicle in the condition it was received. Too bad!

Even tho it was the last day of the month for stickers Brian still found the time to fit me in…read more Always helpful and honest at Sullivan Kingston

Avoid the Wareham and Plymouth locations unless you want to be scammed for unnecessary repairs…read more I brought my 1998 Chevy Express conversion van in for a routine alignment. My trusted independent mechanic had just completely rebuilt the front end with brand-new inner/outer tie rods and stabilizer links. Crucially, my mechanic personally freed up all the camber and caster adjustment bolts beforehand so the alignment would be seamless. Wareham pulled a lazy "tow and go" and claimed they couldn't reach the bolts. Corporate stepped in and sent me to Plymouth, claiming they had the proper tools. Plymouth called me with a fabricated story. First, they claimed the adjustment bolts were frozen. When my mechanic called them out on that lie, they immediately shifted their story and claimed they could turn the bolts, but the upper control arm was "seized to the frame," refused to adjust, and would need to be cut off. They immediately tried to hit me up for a $1,200 quote for new upper control arms. Here is where they caught themselves in a massive lie: the control arms on this van are relatively new insurance replacements, and when they handed me the final alignment printout, the camber and caster numbers were completely different from when I drove in. Basic physics and suspension geometry dictate that if the alignment numbers changed, the control arm physically moved. They forced the adjustments even further into the red, threw my perfect toe spec completely out of alignment, and then tried to scare me into a massive, unnecessary $1,200 repair. I refused to pay a single dime, walked out with my van, and took my business to an honest independent shop. They rely on cookie-cutter corporate sales scripts to exploit people they assume don't know any better. If you go here, check your printouts carefully--their own data exposes their dishonesty. UPDATE: Regional Manager called me from Barnstable to address this review. Instead of investigating a documented safety issue or addressing the physical data proving the alignment numbers changed on the rack, he spent a two-minute phone call yelling at me, attempting to talk over me, and trying to bully me into removing my public feedback. He admitted that the camber and caster numbers moved, but claimed that a technician turning a wrench and changing the vehicle's geometry on a screen is just a "matter of opinion." He then tried to guilt-trip me by stating they spent five hours on my vehicle, ignoring the fact that they spent those five hours actively making the alignment worse to fabricate a twelve-hundred-dollar repair checklist. This company does not care about vehicle safety or mechanical reality; they only care about manipulating public metrics and protecting their store scores.

Pleasant staff; Good workmanship; timely Accomplished and charges were consistent with estimates.read more

very pleased with the plan discussed about what the diagnosis was to fix the problem with my car…read more(whether to fix or let it be) . They diagnosed and fixed the problem for a reasonable price. Great place and great service. We need to support our local companies , keep the money local, they are our neighbors and they are our COMMUNITY. Great job PRICE family The Pierce Family

Excellent customer service and vehicle repair. They also stand by their work. No question…read more.... best place to bring your vehicle for just about ANY problem!!' A+++ ALSO.. They have a very cooool NE Patriots scoreboard on their building that ROCKS!

I have been having all our vehicles serviced and repaired for years at the Hanover, MA location and…read moreGeorge and his team are top notch! Thats why we keep coming back. Great customer service.

These guys are the BEST!!! I've been going here for the past 15 or so years, I have never had a…read moreproblem, and find them incredibly skilled and (best of all), HONEST! I'd happily recommend them to any of my friends & family members! They still provide GREAT customer service - imagine?!? THANK YOU :)

Excellent service, outstanding attitude, TRUSTWORTHY! work…read moreas a team for the benefit of the customer. 5 stars!!!

Sean the mechanic is a scumbag. Very unprofessional and is not true to his word. I'd recommend…read moregoing elsewhere for repairs and inspections.

I received a glowing recommendation to Kabilian's and had my first appointment yesterday. I was…read moreimpressed by all areas I interacted with. Scheduling, check-in/out, and their offered courtesy ride to and from. The service was done quickly and they had me back on the road in less time than they estimated. I hope I don't need them for more than future oil changes but, at least I know, should I need them, I have an honest and experienced team to go to.

After being burned a few times I was told about this place "Kabililian's Car Kare I have full…read moreconfidence in them as I have used them a few times and will continue to use them in the future.

I can't say enough good things about Tony and his staff. the…read morewhole experience from when I dropped my car off until I picked it up , was awesome they. did a fantastic job diagnosing the problem and fixing it I highly recommend Bennett tire service

Bennett Tire installed 4 new tires on my vehicle. I later discovered that they were already 3 years…read moreold when installed. Tire life is 6 years. No discount was applied, I paid full price. The date of manufactue is part of the serial number on the tire. Check before you buy.