The customer service here is without peer! Seriously, I have never been treated as kindly as I was…read moreby the people at the Ice House. I went in CLUELESS as to what exactly I needed amount-wise. I just dumbly said, "uuuuhhh. I need some dry ice?" The gentleman asked what I was shipping and where it was going, so that he could determine the perfect amount of dry ice to help the wings and pizza make the journey from Connecticut to Maine. He then CUT the slabs of ice to the perfect size to fit the coolers, REPACKED the food, ADDED FOIL to the wings container to ensure they wouldn't get freezer burn and PLACED paper bags between the ice and the food to protect all the food. His job was to sell me a block of ice and that's it. Making it all work is MY job and MY problem. He went well above and beyond to create the quintessential customer service experience. Crystal Ice in Norwalk is much closer to my house but they can't even bother to answer their phone. The Ice House and it's friendly, helpful and intelligent team are well worth the drive. I will shop here again and recommend the Ice House very, very highly!

Went buy ice and dry ice for a party in December but they were closed for the season. Hours of…read moreoperation on the website needs to be updated.

Always treat me right, great service nice people. I use them for every major occasions that we…read morehave. They have a large selection of different kinds of ice and it's available in large bags. I usually need 180 to 250 pounds of ice for the coolers at our parties

Traveling from Hawaii, stopping in New York for a few days, and continuing on to Pennsylvania(PA)…read moreto visit family. We brought cooked/frozen Samoan food for our PA family (IYKYK), and I was worried because our NY hotel did not have a restaurant/freezer space for us to use. Checked Yelp and Armato Ice & Firewood Co. popped up. I messages the number at 8pm, and Tony responded within 15min. I explained the situation, and he apologized because he said my order was too small for a delivery (I only needed 5lbs), so I would have to pick up dry ice from their shop on E 88th Street. Cool, no problem. Next morning, 8:30 am, i went to business address to pick up 5lbs, and called Tony but he was stuck in rush hour traffic for another hour. He graciously offered to drop off dry ice to my hotel before noon, during their normal deliveries. Even though it was a small order, he understood my situation and cared enough to help me keep my food frozen for the next few days, so my PA family can enjoy authentic Samoan food. Thank you for your help, Tony! Your kindness and efficiency shows that the Aloha spirit exists in New York! Mahalo

Armato Ice & Firewood is so necessary during the heat of Summer and the dead of Winter. I remember…read moretimes when we had issues keeping food and drinks cold and there was a run on ice. Places like Rite Aid in my building started stocking up on ice. This company is on notice 24 hours and will deliver it to your home or business. This morning the very friendly employees were loading the freezer in my neighborhood. These are well stocked for the delivery men to pick up the ice for delivery when you need ice. I'm telling you that if you have a picnic or big celebration you will have plenty of ice and it's delivered to your door. I'm recommending!

Love this family company. Service is great. Water is great. Most importantly, Herman and Liz always…read moredo their best to get the water up to your house come rain or snow. Thank you for all you do.

It was awesome to speak with the contact and set up very quickly with gallon water containers…read moreA+++++

Both product and service are really good. It sometimes can get really tough to get dry ice in the…read morequantity you want, but these guys do a really good job in customizing the order. Prices are more than reasonable and delivery is available or I can just come pick up the dry ice. Would definitely recommend using their services.

Top Dry Ice is top-notch. They actually manufacture the dry ice right on the premises, so it is…read morevery fresh and always available. They were able to tell me exactly how much dry ice I would need for my walk-in freezer that broke in my restaurant based on how long it would take to repair. The prices were good and pickup of the dry ice was easy to do. Definitely would use them again in the future.

I'm an ice snob and this ice is so tasty! It's got a hole through the middle so it gets the flavor…read moreof what you are drinking in the ice. If you chew ice, this will be one of your favorites! If ice is addicting, I need rehab. Holiday ice is my go to for my oral fixation!

From the owner: We are open to the public and sell packaged ice and packaged block iceread more

I was in need of some dry ice. Called them the day before and made a reservation to pick it up. The…read moreprocess was smooth and my dry ice was ready to go when I arrived.

This place was awesome! They delivered 400lbs of ice for me within a 24 hour notice for my nephew's…read morerepass. As an out of towner, I chose them per the other reviews. They were so pleasant and accommodating. They understood the assignment! I have passed on their information to my NY Fam and Friends for future usage. Thank you Apple Ice!

If you order delivery paying by the pound order twice what you think you need. It's delivered in a…read morebag. No precaution in the way of putting it in a cooler. By the time it arrives gets to you it's half melted. Also I thought save on delivery and the melting issue( I showed up in the morning after their google listing hours and I was there on time. They didn't show up until 1 1/2 hour after opening. Go to Bill at Babylon Ice, best service and better prices all year round. In the winter he'll even bring ice home so far as you give him notice. You won't be disappointed!!

We used the ice man for my husbands 40th last September. I totally forgot to put up a review until…read morenow. As I'm planning an anniversary this summer I remembered I need to call the ice man again! He was spot on with how much ice we needed. Filled the ice table we rented and the drink buckets. Price was great! Service was wonderful! We are definitely using him again!

This was such an easy and affordable service to use. I saw the ad while driving one day and gave…read morethem a call. I needed a lot of ice for a wedding that I was hosting in my backyard. We had 130 people. Lenny confirmed how much ice I needed based on the number of guests and was very flexible in his delivery time. He came at exactly the time I requested and hauled all of the ice (400 lbs) to the tent in my yard, storing it all in the coolers I had rented. Great service!