Great work! Quick service! They replaced the windshield in the parking lot while I was at work.read more

I got my windshield done with Save On Auto Glass in Sterling Heights. This was by far a good…read morecompany to work with very professional and friendly. They did a windshield replacement on my car in 45 minutes. The quote they gave me was cheaper than all the other quotes I received. 5 stars if I can add more stars I will. Best auto glass company!

IT's been about a month since the work was done, and it's holding up. No leaks…read more The only thing I forgot was to take down my EZPass. They left it for me, but I had to get new stickers, but that was only $2 They came to my job. Did it right there. They gave me one of the best prices. Saved me about $200

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Asking a windshield store for a basic new windshield quote…read more One would assume that is what they are here for. One would be wrong. It is like pulling teeth.

I got quoted $505 from safelite for a new windshield on a Chrysler 200! I paid $191 cash at Mr…read moreWindshield. I appreciate the guys at this shop too they were very friendly and professional. They got me an appointment the very next day after I called and were efficient. I'm so relieved. Their lobby was very comfortable to wait in as well. I've never experienced this before but they made getting a new windshield so easy and I was out in less than an hour. I'll recommend you to everyone I know.

Called on Saturday. Got an appt for Monday morning. Waiting while I worked in the lobby. Comfy…read morecouches with table for laptop and a tv for entertainment while you wait. Quick, affordable service with a smile. Explained additional things needed but did not pressure an upsell. They said it would be done in an hour. I was on the road in 45 mins! Highly Recommend.

The dude is really good. The service is sweet, fast, and guaranteed…read more He takes all cards and cash, and the job takes only about 15 minutes. He'll even give expert opinion as to whether the job will work ahead of time to help you save money

Perfect service! I…read morehad a very deep chip in my windshield and contacted Troy Windshield Repair via their website. I made an appointment request online, and Rob contacted me right away regarding my appointment request. He was very accommodating, and set up an appointment right away on very short notice. They met me at my office location (as requested) and took about 15 minutes or so to do the repair. Perfect job as well, it looks like there never was anything chipped! He was also very friendly

My first experience with Simbol was a very positive one! This privately-owned shop replaced the…read moresmall rear window on my Subaru at a fraction of what another shop quoted, and they also were unusually respectful of my time-- the work was completed within a three-hour window, and I was given specific instructions as to how to care for the car as the adhesive cures. Not only that, but they are extremely responsive and courteous. Very happy customer!

I made an appointment to get a chip repair. I called my insurance company to make a claim. When I…read morearrived the lady at the counter knew who I was and took my car and it was complete in half of the time I was quoted! Great job! I hope to not to need them again for a repair but would definitely go back and recommend them highly!

It's safe to say your experience will be a painless and enjoyable one at this Safelite location…read more (I had to replace my back windshield on a 2019 Dodge Ram.) The gentleman who worked at the customer service desk was extremely pleasant and helpful. He explained the entire process clearly with all my pricing options. He worked diligently to find a drop-off time that would accommodate my busy work schedule. He sent me text messages to update me on the status of my repair and arranged things so I could pick up my truck after hours. My new windshield looks great and the workers were careful to keep my truck nice and clean. Complaint- There isn't a convenient method to get ahold of an actual human to answer quick questions. I had to make my initial appointment online and mistakenly ordered the wrong window. I didn't realize this until I arrived at my appointment. This mishap cost me an extra day because they didn't have the window I needed in stock. This mistake would have been avoided if I was able to make my appointment with a human.

Poor Customer Service!!!!! I received a call from the Safelite repair office in Clinton Township…read more The Person I spoke with Christina explained my insurance wasn't verified and I needed to call my insurance company to help expedite the claim for service scheduled for tomorrow. Needless to say this isn't how businesses is conducted for windshield repair. I asked to speak to the manager on duty (Jim) and he was useless as well and he thought having poor customer service was a good idea. I will NEVER use this company and I hope anyone that reads this review doesn't give this company their business. Let me also add poor customer service has consequences. I wonder if the Safelite Corporation knew what kind of employees work for them. Looking at the reviews something needs to change.

After having brake pads done on our Ford Transit at Belle Tire some time ago, we later had a wheel…read morecome completely off while driving. Another shop found that the lug studs were shattered and told us they are torque-to-yield, one-time-use bolts that should be replaced when removed during brake service. When we brought this to the attention of employees at Belle Tire, it was shrugged off, which was disappointing given the severity of the situation. While we can't prove fault, this raises serious concerns about whether proper procedures were followed. This was an extremely dangerous situation, and I would strongly encourage others to verify what is being replaced not just reused during repairs.

Took my volvo here about 6 weeks ago for an axillary battery change. They told me it was no…read moreproblem that they could change the battery in the Volvo. After the install, my warning lights were still on in the dashboard. I pulled the car back around and they attempted again to turn the warning lights off. At that time, they told me that "they don't really work on Volvo's" so they "weren't sure how to turn them off." I left the store with the lights still on as they told me it would eventually turn off. A week later I turned my car on and started driving. A new warning label came on with a turtle sign and my car shut off mid-drive. Terrifying. By this time the warning from the battery had eventually turned off. Six weeks later (last week), I turned my car on and a warning of "12 V Battery Critical Charging fault stop safely" appeared on the dash. I had to take it to Volvo as I was not going to Belle Tire again. Turns out all these alerts and problems with my car was because Belle Tire never reset my battery after installing it. I paid close to $600 to install the battery with Belle Tire and then had to pay Volvo another $250 because Belle Tire did not reset the battery and did not inform me they didn't know how to work on Volvo's. I would have gone to Volvo in the first place. I lost three days with my car and an extra fee for their incompetence. Their website claims they know Volvo's, and they do not.