My sister and I had so much fun shopping at this Lucky Brand store last week. I don't often buy clothes for myself, but there was a sweater I was pretty obsessed with. I loved the design so I jumped on it. Samantha V, the store manager, was so nice and helpful... she sealed the deal. When I got home, I saw the sweater online in a color I loved. So, the next week, my sister and I went back and not only did Stephanie V exchange the sweater for me, she had it delivered to my sister's house so we didn't have to make the trip back to the mall to pick it up the following week. Every customer service rep and retail manager should take a page from Stephanie V's playbook. I'll definitely shop the Potomac Mils Lucky Brand shop again! read more