I used to genuinely love working at Robeks--it was such a positive environment with amazing guests…read moreand great coworkers. Unfortunately, since the new ownership took over, things just haven't been the same. Staff morale has dropped, customer satisfaction is declining, and management decisions have been frustrating and confusing--at one point, a Queen of All Greens smoothie was somehow made pink. That's just one example, but it reflects a bigger issue. It's disappointing, because I truly enjoyed being a part of the team. But due to the ongoing decline in quality and poor management, I've made the difficult decision to resign. I honestly didn't want to leave, but I know it's the right choice. Hopefully this can all get fixed and i can go back.

So far this is the best, the best smoothie Cafe I have ever experienced This is my new favorite!…read moreGreat service many delicious flavors and the prices are not bad.

On our way home from Chicago we stopped at this place. This place has decent boba tea, along with…read morecute claw machines. The drinks came out pretty fast. Decent local location and seem like the staff do keep this place pretty clean.

Cute cafe with lots of board games and variety of drinks and bubble waffle. My kids like mango…read morefruit tea with rainbow jelly. I had matcha with rose and it was so pretty and tasty. The decorations for Tet lunar new year are great!

customer service was great and the service was fast. Buisness looked very clean. Rhere was a lot of…read moreoptions to choose from.

A few of the girls who work in here are super sweet and I think overwhelmed most of the time due to…read morebeing short staffed, but how can you expect to stay in business and always be out of fruit? At a smoothie place? Makes no sense. 3 times in a row I've gotten a refund due to items being out of stock and they make you physically come into the location to get a refund if you ordered on the app. I'm just not going to bother ordering from here anymore.

Oberweis is unfortunately not making it to my top ice cream stores. I like the random mainstay and…read morespecial flavors that they provide, but the flavors were lacking. I tried the apple pie ice cream and it tasted good, but I went with the lemon blackberry and discovered that the lemon part didn't really taste lemony. (I have since verified the ingredients on their website, so at least they are open about those.) They were out of the premade pints in the freezer for lemon blackberry; they willingly hand-packed a pint for me but they refused to put two flavors in!!! I have _never_ been to an ice cream place that wouldn't put two flavors in a hand-packed pint. My local favorite will do three. I've had places do four or more. One star deduction for refusing to mix my pint. That's not the best service. One star deduction for only OK taste. Interesting place, maybe a bit too large - feels like a candy store instead of an ice cream shoppe - and not somewhere I would revisit, unfortunately.

Lemon Blackberry is a current flavor and def a favorite. Always a fun lil shop that you can play…read morechess and have ice cream. In their coolers they now have more than ice cream and milk there are dairy items such as sour cream, cottage cheese, eggs, etc. The dining area was spotless and staff was friendly.

The cakes are delicious as are the tamales. Best horchata around. Still have to try more food there.read more

Just in from Texas and had to bring cakes for two birthday parties on the same day! Picked two…read moreTres Leches cakes One mocha and one vanilla and they were delicious! We had an unexpected surprise by the later of flan in the cakes - everyone enjoyed. Also had the tamales and they were tasty, too. Will be back and the family and friends will, too.

Poor traffic flow management. Waited in line only to later be told were we apparently in the wrong…read moreline, no signage anywhere to indicate where the driving line began. Put up signs to help possible customers know where to begin lining up, and not waste their time.

Terribly overpriced. First time visiting and Ordered the sweet & salty received a cup of half and…read morehalf creamer. Seems as if they forgot the espresso

This coffee shop is good, the drinks themselves beat out Dunkin for sure. Good prices too. I've…read moretried their honey biscuit Sanwhich and it wasn't too bad. I always get the Matcha and my husband ordered his coffees and we're always satisfied. Place is clean, most of the staff is nice.

I live close to my Biggbys . I was less than five minutes away, I pulled over to the curb placed a…read moremobile order on the app , pulled up but I didn't even have to wait to get served. It's taken a couple years but they have ironed out all the bugs. ( the subtle thing that I love about them , is wrapping all their warm to go stuff in foil) This place easily destroys SB & DD. A little more affordable in price and a little kinder at the drive up window and at the service counter then the afore mentioned two places. It's Biggby all the way baby!

First time coming here, wanted to visit this brand new place since it finally opened. It's really…read morequiet and empty in here which was shocking but their other establishment not too far away is pretty packed. Great selection of smoothies and sandwiches too. Parking and leaving this place can be troublesome as well since the parking lot is usually busy and it's hard to go north on Larkin if you're heading that direction.

From the owner: Tropical Smoothie Cafe® in Joliet makes eating easy breezy with refreshing, made-to-order…read moresmoothies, bowls, wraps, flatbreads, 'dillas. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Toasted Snack Rolls and the Watermelon Mojito® Smoothie. Experience the good vibes of the tropics whether you're ordering ahead in our app or online for delivery, curbside* or pickup. It's like a tiny vacay in your day - perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

This smoothie king has to be the worst one, i always tend to order online in hopes i get a…read moredifferent one because everytime i get this one the quality is absolutely terrible each time and I KNOW what good quality looks like because 1 another I go to by work always does such an amazing job 2 the communication between the workers and the drivers are even worse I'm always left without something or missing and item even a thing simple as a TOP one time because this place always runs out of absolutely everything, never no sauces never no açaí never no strawberry's no nothing! It's terrible and everytime I have to call to see why my stuff is not here anyone that answers always seems irritated or annoyed by me simply just asking why is some of my items missing and I'm 19 so i understand not really liking your job but come on

From the owner: We're excited to serve Crest Hill with safe and contactless pickup or delivery options! Order ahead…read morevia the Smoothie King website or the Healthy Rewards app to have your smoothie ready when you are. Our unique menu options are purposefully blended to meet your specific needs, goals, and ambitions. We're committed to blending a more nutritious smoothie with whole fruits and organic veggies and removing artificial ingredients and added sugars in many blends.