The kindest coolest drivers ever! Have…read moreLots of Love for Rudy and Sid They have come to my rescue thru fires and floods and mud! They are so patient and knowledgeable when securing my vintage cars. Above and beyond every time

The driver came within half and hour, changed my flat tire easily with the spare and told me how to…read moredrive the car on my way to the tire store for a new tire so I wouldn't go off the road. He was very quick, polite and helpful.

This company is a scam tried to charge me $500 to tow my vehicle when I have AAA, I hope you never…read morehave to use this company in the future worst experience ever!!!!!!

I was stuck in mlibu because i got into a car accident, i called these guys because they were the…read morefirst tow company that i found online. they were really fast and nice. they even recommended a body shop that would fix my bumper. great company. highly recommended.

Our tire blew out and we called AAA who sent out Brent. He was professional, kind and made me feel…read moresafe. He worked quickly and got me to a tire store chatting considerately the whole way. Thanks for making what could have been a poopoo morning better.

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

Mike was GREAT! He's been doing this for 40 years. I found out he can tow my RV Motorhome, should I…read moreever need it, and will go almost anywhere in Southern California. I thoroughly enjoyed the ride with him and put his number in my phone for all future tow jobs!

Was wonderful and fast and had fair prices came and changed our spare for us!! Call him first.read more

Whoever answered their phone this morning is probably one of the rudest, impatient persons I have…read moreever spoke with. Please work on your customer service skills.

From the owner: Fixing flats Emergency Lockouts…read moreFuel Delivery Jump Starts

These felons and boozers will charge you over an hour even if they are within 10 minutes from a…read moretow. At least they're serving the community now, feels great being serviced by ex cons lol.

Overall worst customer service i had in my life. Never…read morethought would leave 1 star for any business. However this is the 1star service. Only concerned about ripping people off & zero considerate about other people's time. My car was towed by CHO or else would never have to deal with them. Wasted 2 hrs just because the person working didn't wanted to cooperate & help. Pathetic!!!

Worst company ever! Owner is extremely rude and hung up on me when I tried to call them and find…read moreout information.

Sal was a real life-saver. He picked me up and dropped my car off at the dealer for me in the…read moremiddle of the night, gave me a ride, and even sent me a picture to let me know my car got there safe. Thanks again Sal!

Super efficient, really kind people…read more We're out of their way for me and we're super patient and gave me a ride . Mike was great, professional and good vibes

I had a great experience using this tow truck service to tow my Tesla. The driver, Mike, was…read moreincredibly helpful, accommodating, and professional. He made me feel safe and comfortable throughout the entire process and took great care of my car. He was patient, friendly, and made what could have been a stressful situation feel easy. I truly appreciate his help and would definitely recommend his service to anyone needing a tow!

I can't say enough Lennie was so professional and careful. Weather was horrible this day but he…read morereally takes pride in what he does. I would recommend these guys over bob Carlson towing any day.

They hooked my car up by the inner control bar instead of the correct placement and they bent my…read moretires inward. Then they tried to fix it and they did a shoddy job of it and it was very difficult to get the wheel alignment done by another shop (they don't do that) costing me $264 extra to fix their screw up. They're very nice about everything and tried to fix it but just inexperienced tow driver