We adopted our Border Collie mix dog Norman aka "Norm" from Westside Animal Shelter and I'm so…read moregrateful we got him. This was my first time adopting a shelter dog on my own, although all the dogs at home I grew up with were all stray dogs that my dad usually got from some golf courses he played. The process was a bit time consuming...given COVID, the shelter could only take very limited number of people in at a time..so you'd have to sign up on a virtual/digital wait-list to be inform when your turn to go into the office was. We arrived around 2pm on a weekend...and our wait was around 1.5hours. They were definitely limited by the number of staff and I wished I knew they needed many volunteers earlier (I talked to one staff when we went in to pick up Norman after his neuter..and the staff mentioned they were 11 people short!!)..so I could stop by to help in any way I could before this adoption. We had Norman for a lil less than a week now and I was so happy with him. At first he seemed shy and timid..but he definitely made huge improvement and progress each day! With more and more days..I found he loved nature...walking..and interested in plants (he was a stray...and from his behaviors..it sermed he didn't really have much interaction with people or other dogs at home before). He's also very gentle...no barking..no aggressiveness at all. Somehow his pot training process was a cakewalk! I didn't really have to teach him much what to do and it seemed he kindda preferred to elimite outside of home anyways! I can't wait to work and spend more time with him. Thank you ABQ Animal Welfare for letting us adopt this precious dog as a new member of our family!

So grateful for the knowledgeable staff that helped my fiancée and I get a sweet kitten…read more We were recovering from a very VERY bad experience with the East Side Animal Welfare. One that left my fiancée cut up from a cat they neglected to tell us was aggressive/skittish even when I asked. They have little cards describing their personalities, and they are filled out beyond correctly. You can tell handlers get to know these animals very well. We greatly appreciate the fast service, knowledge, and eagerness to help us find our little Tiger Lilly.

I want to thank you Animal Humane for allowing me to adopt my wonderful dog! I moved back home to…read moreCalifornia and brought my dog. He has been a true blessing. He has been amazing. I made sure to set him up for success with all the training I could give him since he was already 2 years old approx. I want to bring awareness to give dogs time to adjust, my dog took about a full year to show his true personality and even then he has improved over the years. I adopted him 3 years ago and he has kept on growing in trusting people more and becoming more confident. Give dogs a chance only if you are willing to give them time, they are 10000% worth the investment of time and effort. Also, donate to your animal shelters when you can! I try to, every year on the day of his adoption :)

For my 100th review, I wanted to highlight a truly special place- Animal Humane New Mexico…read more I adopted my dog from them in 2019, and she has brought endless joy into my life. Their facility is bright, clean, open, and welcoming. Founded in 1965, Animal Humane is New Mexico's oldest animal welfare organization, and it shows in the care and dedication they provide.When I adopted her, the process was simple, efficient, and fairly priced. Lately, I've been thinking about how I can give back to my community, and the first place that came to mind was Animal Humane. I signed up to volunteer through their website, and they responded quickly--I was able to attend an orientation within two weeks. The orientation was incredibly informative, not just about the organization's mission, but also about the many ways volunteers can get involved. Since then, I've been volunteering in their on-site low-income pet food distribution center, and it's been amazing to see their mission in action. If you're looking to adopt a pet or find a meaningful way to give back, this is the place. Thank you, Animal Humane, for bringing so much joy into my life!

I've been thinking about volunteering, so I got a tour of the place. The kennels were very clean…read moreand intact. It's sad that we still have animals with no home, but it is some comfort knowing places like this exist where the staff are loving and interactive with the animals.

The women at the front counter when you want to adopt an animal are problem oriented. They're rude…read moreand don't care if an animal gets adopted. They're shameful.

An adorable cat cafe with the sweetest kitties ever! There were a TON of cats and they all seemed…read morevery content to be at Catopia; it truly is a utopia for cats. The thing I care about most when it comes to cat cafes is whether the cats are healthy and happy, and they certainly are here! It's $15 for an hour of your time, and it's completely worth it to play with these cuties. Each had their own personality, so really anybody could love it here, whether you're looking to pet, play with, or just chill with cats. This was an amazing experience! They have drinks and snacks as well, nothing as fancy as a typical cafe but all reasonably priced and going to a good cause. There's also a gift shop area if you want any cat-related merchandise. And, best of all, if you end up falling for one of the cats, they're all available for adoption!

3.5 stars I've been…read morewanting to come here for awhile. At first, it wasn't quite what I had expected. I got there right at opening so there were several large parties with kids that came in. Some of the kids were chasing the cats around and trying to get them to play even though clearly the cats were shy/ stressed with that many kids being around. You pay by the hour ($14) or for younger kids can have a half hour session and can bring your own treats in. I don't mind paying the fee knowing that it goes towards helping out the cats. Someone came in to adopt a few kittens during that time. They had packaged snacks, a unique variety of bottled drinks, coffee, tea, cider, and hot chocolate for sale. Towards the end of my session, all of the parties seemed to leave at once leaving me alone with just the cats. At that point, more of the cats started to come out of hiding and I was able to spend more time with them. 2026 #2

They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

Huge shout-out to Danielle at Golden Touch Pet Grooming on 4th Street in Los Ranchos! She went…read moreabove and beyond for us today -- fitting in all four of our Chihuahuas for a last-minute nail trim this afternoon. Her rates are extremely competitive, and her friendly, accommodating personality made the whole experience stress-free (for both us and the pups!). With our mobile groomer recently closing shop, we're thrilled to have found Golden Touch. Danielle has definitely earned our trust, and we'll now be bringing our four little ones here every month for their baths. It's such a relief to know they'll be in caring, professional hands. If you're looking for a groomer who truly cares, treats your pets like her own, and provides top-notch service at a fair price -- Golden Touch is the place. Highly recommended! DG

My dogs have been going to Golden Touch Pet Grooming since before I even met my husband. I could…read morenot recommend anywhere else! My big yellow lab is terrified of getting his nails trimmed but even he loves it here! We have a bit of a Brady Bunch when it comes to dogs because we had our own dogs before marriage and then we got more together. They are all different breeds with different needs. But the expert groomers at Golden Touch handle their temperaments and coats with ease and skill. Every single one of our dogs is comfortable there and we are comfortable having them care for them! Want to try them for yourself? You can - for free! They do a free nail trim on every first Saturday of the month from 12pm - 5 pm! Otherwise it's just $5 cash for walk in nail trims. Seriously - how can you beat that? And their grooming prices for full grooming are so much better than anywhere else we have seen for a much better job!

Recently completed a 6 week course for scent training. It was a lot of fun for us and our pup. We…read morehad weekly homework to continue our pups training.

I had my new puppy participate in the puppy training classes plus go in for several play days and…read morealso took advantage of their grooming services. They are a fantastic resource for training and dog care. I highly recommend them!

Took both our Yorkie and Shitzu in a week ago and was happy with the results. Recommendedread more

When i first dropped off my Lab, they didnt ask what i wanted or said hi to me or my dog. They…read moresimply put a collar on him and took him back. Crazy because that was the first time ive ever been there. So i was confused why they didnt talk to me about what they were going to do. I asked for him to get a wash, teeth clean, nails done, and to leave about an inch of fur but to NOT cut anywhere on his head. When i finished talking they took my dog to the wall and hooked him to it. I left and 3 hours later i get a call to come pick him up and they said they close at 2:30pm so to hurry... it was 2:15pm... so i had to rush over to pick up my dog. This is the worst part. I walked in and i almost didnt notice my fur baby. They shaved him down to the skin!!! He looked so miserable. There were multiple shave cuts on his neck. They shaved his tail about 2 inches up then left the whole thing long and bushy. I was immediately furious, but it was already 2:30 and i didn't want to deal with the whole mess especially since nothing can fix it now. I paid and left. I will NEVER go back nor do i advise anyone to go there. The lady even said to me when i picked him up, "he was so good, he let us do whatever we wanted to him" WHAT?! I hope this experience never happens to anyone else