Arcade - Many broken or malfunctioning games (almost all coin pusher games had constant errors), undertrained employees, and no rewards app or bonus offers like that of Dave & Busters. Friendly staff who is trying their best, but don't seem supported by management or corporate in any way. Can't really speak to the other aspects of the business. Have reached out to coorperate folks about this location. read more

Came here with my girls after a wonderful Valentine's Day lunch. We got our tickets from Groupon and paid $18.75 per ticket. This is the Streeterville location. Upon arrival we showed the nice guy at the register our tickets and we got a red game play card with 100 credits on it. Unfortunately, I don't think I even used all of my credits. So many machines were out of order, I would say a good 30% of their inventory was not working. So the games got a little repetitive. There was one machine that had no out of order service sticker, so we tried to use it and it didn't work. It just stole our credits. It was the machine where you hit the ball to test your strength. My friends and I got pretty bored with the games and went to their restaurant. We just shared an order of wings and my friend got funnel cake fries that came with ice cream and an assortment of other toppings. The food was okay- it was what you would expect arcade food to taste like. Our waiter was very kind, but service was really slow. We had to flag someone down to take our order after we initially sat down and waited for about 20 minutes. I probably wouldn't come back here, if I want a mediocre arcade experience I'll just stick with Dave and Busters! read more

This place is not for older adults... the manager was indifferent... the new bartender was highly obtuse... would not recommend if you are over 25 read more

This review is for bowling. Earlier this week we wanted to go bowling.. tried calling lucky strike a few times to see if they had open lanes and it took a while for us to finally speak with someone. Luckily they did have open lanes. We walked over and got to the cashier area to pay for lanes and shoes. No one there. We waited for a bit. We had to walk to the other side, toward the bar to find someone. They needed to call someone else to come to the registers. We finally were able to pay for our lane (which was booked by the hour and not by the game) and got our shoes. A couple of our shoes didn't fit so we had to go Back to change sizes, again. No one there. Had to find someone again. Needless to say the service is slow here. It wasn't even busy inside, it was a week night. They do have a kids menu, so that was a plus. Pizza or Chicken tenders, comes with a drink and fries. And of course they have a lot of lanes (I think I counted like 20?). There was a nail sticking out of the original lane we had, and caused our balls to get all wonky. Anyways- they quickly switched to another lane. Which was nice. But they didn't give us extra time to accommodate for that issue. read more

Lucky Strike Chicago - Bowling Near Me - Chicago, Illinois

it was fun the whole group had fun and the bar was fantastic. :) i highly recommend coming here. i came here on a business trip but ended it having fun read more

Gave this place a shot even though it has abysmal reviews. Showed up to our rez and our table was filled with the previous bowlers shit. 15 pairs of shoes littered our sitting area and a DIRTY DIAPER was sitting on our table. There was a party of 16 next to us spilling into our lane the whole time so we didn't even finish one game. Absolute dog shit experience this place has a well earned 2 stars. Should be even lower. read more

Lucky Strike Chicago - Bowling Near Me - Chicago, Illinois

Not a great first experience sadly..!! most are non functional and the place feels run down. the staff were friendly but in need of more training. we left pretty quickly and hope they fix it up bc it has promise. read more

Scammers! Do NOT TIP! Long story short double dipped and manager called within 12 hours as she read some script at me. They must get plenty of callS on this topic as it sounded rehearsed. two transactions at the bar as we were hanging in the pool area. It was not busy yet understaffed but was willing to wait. Three receipts with each transaction. Bottom one is itemized and only one that mentions the auto matic gratuity. top two are identical. has a line to add gratuity. 40 plus percent gratuity on drinks I ordered and took to my table and then our food of pizza and appz came out with no napkins. no plates and no condiments. was there anyone to ask about these? nope, since the food was dropped off at the pool table next door and not our party. read more

This place has changed a lot over the years--not necessarily for the better. If you're just coming to bowl, you'll have a good time. The bowling aspect is solid. They've added an arcade vibe, which feels like they borrowed it from For the Win, but honestly, it feels rushed and thrown together. The worst part, though? The food. It was awful. We ordered a few large portions to share, and I ended up sick for two days. Downtown Chicago desperately needs a vibey arcade like Dave & Buster's, but this isn't it. Skip the food and maybe the whole place, unless you're just there for the lanes. read more

I've been to lucky strike before but not this location. It's bowling for adults basically. I don't think kids are not welcome but most times I've been it's adults. It's in a huge space and there are plenty of lanes as well as a huge bar. There's also seating at the bar. They have ping pong tables as well. Plenty of lanes and they are all automated. You just enter names and hit start and it does everything else for you. The balls all have large and small thumb holes which is awesome. I went with a large group so we have a reservation which I think is helpful or call ahead at least as I believe it gets busy there. They don't open until later in the afternoon as well. read more

I would give zero stars if I could. Absolutely terrible experience. The customer service was awful. I waited for over 40 minutes for our food only for it to arrive not hot. At the time, the place was not busy by any means. The ball go stuck on multiple occassions in the lane and we asked for assistance, no one came.Definitely will not be returning here again. read more

Had a birthday party here for my kiddos and they enjoyed it to the fullest. The service, ambiance and food were amazing! We event returned recently for a family hangout. The only disappointment was the menu. The party menu is different then the regular menu and we weren't aware. They also wouldn't even try to see if we can order from the party menu! I think they need to change that and make it the same menu! Otherwise great time as usual! read more

Horrible first time experience for a party event of 14 guest. Spend $1000 on the event. I understand it's busy and I usually don't leave bad reviews, but the service was unfortunate Extremely slow and you are only timed two hours for the event also, please know that the cocktail tickets included in the premium packets are only to be used within those two hours which we were never informed by the waitress. We spoke about it with the manager to allow us at least to use the last three tickets a few minutes after our two hour event and I did not appreciate the manager, Joseline's tone and attitude explaining the policy. definitely lacks customer service. and it's unfortunate and unprofessional coming from the manager, Joseline. overall, I thought celebrating in a bowling alley downtown would've been a better experience being a tourist area buy apparently you get better service at a suburb. very disappointed. First and last time at this location. However, shout out to a worker who was extremely Nice, helpful and polite of the whole situation, Justin. read more

Took the family there for New Years Eve, The best decision we made all 2024! From check in we knew we made a good decision. Door security in place to ensure the safety of the guests and staff on a holiday is very much appreciated. We were checked in by a manager named Jocelyn, and sat to our lane by a server. The food was good, live entertainment was awesome. During our stay we were also greeted by the General Manager Ivan to make sure everything was going well. read more

Lucky Strike Chicago - Picture taken of our lanes on NYE. - Bowling Near Me - Chicago, Illinois

We came here because a friend of mine wanted to do a get together here. We ordered the vegetarian nachos. I ordered the Buffalo Cauliflower plate. It tasted a bit too for me. Overall, the food tasted more like bar food. The ambiance felt more club-like. I wonder what happened to the customers during the Saturday afternoon? Some customers went over to the bowling lanes. We waited for at least 20 minutes for any service to come to us. Our server, even though he came across as being laidback, it felt like he did not want to be there. We waited longer than we ought to have waited for our food and check. The staff gave themselves an 18% tip which equaled to $6.11. Personally I felt that was a little too steep for non existent customer service. Safe to say we don't plan to come back here. read more

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Steven"The bartender was amazing! Super friendly, quick with the drinks, and made the whole experience fun. Definitely coming back.

71 dollars for 2 people to bowl for 2 hours is absurd and egregious. Won't be wasting my money here any more.

Business charged me $208 for a tip for two people and was a simple order. Business should be checked for ethics. Someone did not do the morally thing right. Will not ever go back for patronage. read more

Very unfortunate but the Yelp rating is spot on for this place. This is a bowling alley on the second floor of AMC theater. SPACE- It's a shame because the space itself is very nice and spacious. There's lots of tables and seating, a large bar, and various games including the bowling lanes. We saw two events being held there. FOOD - the food we ordered was very tasty (pizza and the garlic parm fries) but they came with no napkins or utensils or plates. We asked the server for some and she said yes but never was to be seen again. That's unacceptable to me that after paying a 20% service charge I have to go scavenging for napkins (because you're bowling so you need them). DRINK - Drinks were reasonable priced for the area but pretty sugary like college style. The fishbowl punches were a good deal. They took FOREVER to come out and often our group had to go to the bar to ask them to make it even though no one was there. Finally at the very end of the night they told us we shouldn't have been using the app to order because it wasn't working well but NO oNE had told us that ever and there was no other way to order food. BOWLING- we came on a Wednesday night and it still took some time in lines etc and had to wait a bit so I can only imagine what it's like on the weekends. They were nice with booking us lanes and the bowling itself was fine and worked great. We had coupons to use but otherwise would skip because the regular prices are way too expensive. MISC - you can get discounted validated parking if you park in the attached garage. read more

Lucky Strike Chicago - Bowling Near Me - Chicago, Illinois

The service was extremely slow while it was pretty slow. Staff is hanging out. Like I feel like I was here hours longer and felt captive. Drinks even the soda was watered down. Like coke tasted diluted by half. I mean it wasn't good read more

Lucky Strike Chicago - Bowling Near Me - Chicago, Illinois

A fun place for bowling and playing video arcade games. Staff is friendly. They have a good selection of arcade games. I wish they had a few pinball machines in the front area section. I tried all the video arcade games once and primarily played skee ball which is my favorite. They have four skeeball machines in the rear section behind the last bowling lanes. I think they have several pool tables in a small private room, but I did not see anyone playing so I do not know if this is private reserved room. In addition, they offer food and drink at separate dining tables or on tables within the individual bowling lanes. Groupon is offering discounted arcade game cards. I think that I'll be making a group reservation for my birthday party to be hosted here in the summer. read more

A large group of us came here as a business function and the staff was friendly, the lanes worked well, and the place was decent. Food was OK and the drinks were nice. The music was kind of all over the place, as it was matching the music videos that were playing on the screens, but then it started being something else, which was odd. Service was decent, but there were times we had to wait for someone to place an order with. Overall, it's a decent spot for bowling. read more

Scammers!!!! WATCH EVERYTHING YOU PAY FOR!!! They scammed me and my friends when we came out for drunk bowling. They add their own tip without telling you!! Charged me a $100 never called back after I asked about it. Scammers!!! read more

We recently hosted an event at Lucky Strike Bowling. While the planning process was seamless--with the staff making everything easy and ensuring we felt well taken care of--the event was disappointing. When we arrived, the venue was overcrowded, and checking in took longer than expected, which was frustrating for our group. Unfortunately, the issues didn't stop there. Our bowling lanes were constantly intruded upon by guests from the neighboring lanes. Too many kids and adults were placed next to us, and they frequently sat in our space and even attempted to bowl on our lanes, which made it difficult to enjoy our time. Given how smooth the planning process was, we expected better execution during the event. Lucky Strike needs to improve its crowd management, check-in process, and lane organization to ensure guests can fully enjoy their experience. I completed the Group Event Survey two weeks ago and, when asked, indicated that I would like someone to contact me regarding my feedback. A week ago, I followed up with the Director of Sales, who assisted with planning the event. She mentioned that the General Manager had attempted to reach me. However, I know that the Director of Sales has had no issue contacting me by both phone and email and as of today, I have not received any communication regarding my concerns. read more

If I can give it no stars I would. I went today me and my husband bought tokes through Groupon. An associate manually put in code to give me a game card no problem. My husband bought more tokens through Groupon once more went to redeem the manager told us he cant let us redeem till 24 hours which I was confused since they allowed me to redeem for mines 15 minutes prior. The manager that night was so rude when we explained that his employee allowed us to redeem he was making faces us being so disrespectful. This place has the rudest employees. I should've known not to go in because the security at the front was disrespectful and being passive aggressive with my husband. The front person as well she was mad because I had questions about the tokes and was mad that she had to work. read more

Hosted our teens bday party here and worked with Joanna the sales associate. She sent the contract and confirmed we were all set. The sales associate advised I pay for the minimum number of 9 kids and can add on more on the day . Which made sense and of course we had a few more girls join the party ....so wish we had reserved 3 lane's instead of 2 . Overall good experience, plenty of food and unlimited soft drinks . The kids had a blast! read more

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Went with family for a birthday night out. The staff was nice and attentive. The food and drunks were pretty good. I think their pricing for bowling was a little pricey especially since our balls kept getting stuck and they had to keep going to the back to send them out. Darts & pool was per hour instead of per person so that price was ok. Bathrooms weee clean. There is Parking in the garage $16 for up to 4 hours although the pricing when you enter the garage is totally different. read more

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Vague cancellation policy on website. I had to reschedule/cancel a future reservation because we couldn't make it. On the website, it says to contact them if you need to modify/edit reservation and they'll do their best to accommodate (see screenshot). When I called, they said there is nothing they can do and that I can't even reschedule and I have forfeited the money. If we can't modify/cancel on the same day we made reservation, clearly say it under your FAQ. It makes no sense to tell us to contact you to just get refused. read more

Lucky Strike Chicago - WILL REFUSE ANY REQUESTS - Bowling Near Me - Chicago, Illinois

Fun barcade! This place is so fun! The bartenders and workers were so nice and friendly! They made our drinks super well. I ordered nachos and mac n' cheese bites, and those were your typical good bar food. It was good though. This place has a lot of games, like pool, mini golf, and arcade games. It's so fun! The amount to pay for credits was $20 for about 120 credits, which allows you to play a lot of games. Overall, had a great time here. Definitely recommend! read more

Lucky Strike Chicago - Bowling Near Me - Chicago, Illinois

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Came in for a quick bite to eat after playing a few arcade games. Ordered the lemon pepper wings and garlic parm fries. Wow, delicious!! Granted, the fries were a bit greasy, so I ate the ones on top as the bottom layer was soaked in (butter?). Still, really tasty that I'm giving 5 stars. $10 for an hour of corn-hole was pretty cool too. read more

Lucky Strike Chicago - Lemon pepper wings and garlic parm fries - Bowling Near Me - Chicago, Illinois

Jeremy the bartender and S (the server with the blonde dreads today) are the BEST! very helpful and there to make sure your time there is wonderful. They definitely stand out amongst their peers!!!! read more

This was the weirdest experience I've ever had. First i was playing time crisis III with my wife then in 15 minutes or less i was assaulted by a group of teens that bum rushed the place and honestly beat the crap out of me haha. 5/5 i found it actually exhilarating. read more

Group # - 4 Adults Purpose - City Vibe Birthday Pros - Several things to do, bar, theater, darts, bowling, ping ping, pool, etc. drinks were good, staff was friendly. Cons - Hour wait to bowl. Then we got stuck in a position were we share a space / table with a whole bunch of younger kids. For being out on a nice occasion (everyone 32+) then being stuck next to a group of rowdy kids - real buzz kill for us. The seating was awkward because their couch and ours faced each other - would have been nice to have an optional divider between us. Likelihood to return (1-10) - 6 Reason - Price to play anything is high. Between the four of us, and excluding drinks; it was over $200 for 1.5 hours. read more

Lucky Strike Chicago - Dart Room - Bowling Near Me - Chicago, Illinois

So this review is really only based on the food and area. I was actually at FTW arcade with my 10yr old son but because the dinning area in the arcade was crowded and both place have the same food we ate at Lucky strikes instead. They have plenty of seating. We order the chicken bites and fries. My son and I had them plain with ranch on the side. My mom had them with bbq sauce on hers. Both were good and the lemonade was good. The service could be a little better because we waited a minute before someone came to take our order. Once our food came out we were not given utensils or napkins so I had to ask. Also, our drinks did not come with our food and I had to ask as well. Finally our drinks arrived. She did come once or twice to see if we needed anything. The only reason I wasn't too frustrated with the service was because you can tell they were short staff and trying to keep up with customers. I understand that due to covid may staffers didnt return to a lot of food service jobs everywhere. After we ate we did play a round of ping pong. It was fun. Its $20 an hour and you can choose between 2-4 paddles. There were some couches in the area for people to sit and watch. The tables did feel a little close together because our balls and others were flying in others area. Other than bowling alleys they also have pool tables and a bar. After 9pm no one under 21 is allowed so a good place to go with friends or fun date night. I will differently go back to do some bowling. read more

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This is weirdest experience of my life and not in a good way. We started out strong by ordering a plate of boneless wings. After the table had all popped one in their mouths one was ripped open to reveal raw chicken. The entire plate was reaveled to be bright pink inside. Then after placing our order they brought out half of it and entirely forgot the rest. We had to reorder the entire other half. The food was Less than mediocre and I'm almost certain the entire staff was too stoned to go decent work. I literally downloaded this app just to write this review. The experience was that bad that I had to voice this. To their credit they did give us a free replacement appetizer but that was to compensate for the salmonella we now all have. ***edit: I did post this while in our restaurant and in our forgotten food we found a strip of plastic. I think our whole party is traumatized. ****second edit: we aren't allowed to re-enter because we went across the hall even though our parents are still in there and all of our stuff. read more

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Food was good we ordered a few appetizers and all tasted great. Service was fast and friendly and very clean.

Treated friends of mine like 3rd class citizens after not honoring their reservation for bowling, and not allowing those underage WITH THEIR PARENTS to participate. They were told this was due to the age restriction, but the group was only their after time because their reservation was not honored! They had also purchased game cards which they were not able to use, and never received the food and beverages that were ordered! I will not tolerate ignorance or inequitable treatment of people by any establishment. If your employees are treated like trash and allowed to treat your customers like trash, then you have a trash business. Close the garbage lid on this one folks! So many bad reviews it's ridiculous! read more

Over $100 per person for 2 hours of bowling on Saturday seems absurd for average bowling ally. Why penalize smaller groups, bad place for a date night. Now I know why there's so many reservation slots. read more

with all the beeping the person at the redemptiln center was too quiet. I had to ask several times how to use the machine to redeem my winnings (not all on the card, sort for the inconvenience?) . the person disappeared so I asked the next available staff for help, at which point when they returned they asked for security to come over. both told me to put my metal tokens in the redemption machine (the second guy said he personally ordered all the machines...) and when i showed them it did not work as they instructed (after showing them the tokens and trying myself several times) they then tell me they are filler tokens. the loop I had counted. thenother tokens counted. the cards counted. but these don't after they said they did? I'm honestly not concerned about the tokens but I hate being misled and then security called as a chaperone when someone could not speak over the beeping of the machines. it winded up ruining my wife's bday as I took too long trying to get a straight answer, hoping the tokens I won would help get stuffed animal for her read more

CORPORATE EVENT REVIEW (Holiday Party for a Group of 38) SERVICE We had only 1 server, however, for the size of our group (38ppl), it was inefficient to have only 1 person serving us. We needed at least 2 servers to keep up with drink orders, etc. One of our team members decided not to bowl and designated himself as a drink runner for our group, taking orders and going back and forth from the bar in order to help minimize the delays. BOWLING This is where we had the biggest issues. For our team event, we wanted to hold our own competition (round robin), however, there were many delays with the lanes, ultimately, cutting our bowling time down to an hour and a half. All of the lane, shoe, service delays, etc impacted our competition to the point where we didn't get to finish our competition - specifically, we had 2 teams that needed an extra 15 minutes to finish, however, we were not allowed to do so. The lanes turned off and we were told that we couldn't stay to finish the games. This was extremely disappointing considering the amount we paid for this company holiday event. FOOD Underwhelming, not as pictured. Much of the food looked undercooked/unappetizing. There were some delays with this service as well as the table wasn't prepped properly for the food - we had to ask for plates, utensils, extra napkins, etc. Another delay added to those playing in the competition when having to track down servers to get these added items. OVERALL Unfortunately, based on our experience, I would not recommend hosting a corporate event at this venue again. Very disappointing. read more