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    Phoenix Carpet

    4.9 (24 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    1 day

    Response rate

    50%

    Services - Phoenix Carpet

    Carpet binding

    Carpet installation

    Carpet removal

    2 More Services

    Carpet repair

    Carpet restoration

    Phoenix Carpet Photos

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    Recommended Reviews - Phoenix Carpet

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    Carpeting

    Krystian did a great job with my Oct. 2023 project to carpet some additional rooms in my attic. His quote was very reasonable, he got the job done quick and the results are just what i was looking for. The carpet really elevated the extra rooms into extra living space for me. Good attention to detail. Krystian was great to work with and we had a nice chat before and after the project. I'll have him back to replace existing high traffic carpet in other rooms in the future.

    New Hollywood-drop stair carpet.

    Krystian was communicative, reliable and professional. Good price, lightening quick scheduling and appreciated his design input. Great taste in music as well. Definitely recommend.

    AFTER
    Kaitlyn M.

    I was visiting from out of town over the holidays when my dog ruined a part of my sister in laws brand new carpet. I was mortified and frantically searched for someone who could repair it, and luckily found Phoenix carpet. Even though it was Christmas weekend, Krystian responded and came to save the day! He did a great job, was communicative, and really seemed to be a master of his craft providing excellent service. I highly recommend him.

    Runner for the stairs

    Krystian was so easy to work with! He was super responsive and punctual for the appointments! I really appreciated that he had a good selection of carpet samples but not too many that I went into analysis paralysis. The finished product looks so good and I'll sleep well at night knowing my kiddos and aging parents won't slip down the stairs.

    Christian F.

    Can't say enough good things about Krystian and the service he provides. He came out for an estimate the day after we spoke and was here to install our brand new carpet just a few days later. We were planning on using a competitor of his but after a few conversations it was obvious we needed to switch. Pricing was competitive and reasonable and the service was second to none. Would absolutely recommend and look forward to using Krystian's services again in the future.

    Office carpet
    Leslie T.

    We hired Phoenix Carpet to install carpet in 6 bedrooms along with a stair runner. We couldn't be more pleased with the work Krystian and his team did! Quality carpet and service at a great price in comparison to the bigger carpet giants like Empire. Krystian is a really nice guy and was incredibly accommodating during the whole experience. Highly recommend!

    Lavender Princess G.

    We are very happy to have chosen Kristian to install carpet on one of our properties and are looking forward to utilizing his services in the near future as we're seriously considering expanding a good portion of business to the Chicagoland area this coming year! He's a true professional who comes fully prepared with all needed tools, but most importantly he's experienced, works hard, and doesn't cut any corners- very hard to find reliable and very skilled carpet installer like him in the Chicago area- it's literally like finding a needle in hay stack! He's also an excellent communicator, unlike the majority of carpet installers that we've encountered, who sometime won't show up at all and/or will mess up order, mess up install date etc. Kristian is a pro that can be depended upon- we HIGHLY recommend!!!!!

    Carpet on stairs
    Mercedez L.

    Excellent service! Krystian was super responsive. He gave us a range for the cost in advance and then gave us a final quote when he came out. He let us know which carpets were in stock and we were able to get the job done fast. He even wore a mask when requested for the estimate. Would definitely recommend!

    New carpet installed in hallway

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    3 years ago

    Krystian was very responsive, quick to quote, and reasonably priced. Quality work by his team.

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    2 years ago

    Great job and would highly recommend them to anyone. Installed a runner on my stairs and looks great.

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    3 years ago

    This company's owner is great and very reliable. Great pricing , I highly recommend them.

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    Ask the Community - Phoenix Carpet

    Review Highlights - Phoenix Carpet

    Responsive, quick response, quick turnaround from deciding to hire him to completing the job, very affordable.

    Mentioned in 3 reviews

    Read more highlights

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    Nationwide Floor & Windows Coverings - Shop Quality Small @ 5202 N Damen Ave, Chicago IL

    Nationwide Floor & Windows Coverings

    (49 reviews)

    Lincoln Square

    I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

    After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

    Floor Coverings International - Before/After carpet upgrade in a Lake View Condo, 60613.

    Floor Coverings International

    (5 reviews)

    North Center, Lakeview

    They were not the cheapest option, but the had the most options and were super detail oriented. The…read moredesigner made sure the stairs that use to be carpet matched the floors in the rest of the house. They have a partner bank that offered 0% financing for 1 year which was a plus.

    I am writing this to warn other homeowners about the "standard procedures" of FCI Chicago North…read moreSide. We paid over $14,000 for a professional installation, but we have been left with a failing floor and an owner who uses "warranty offers" to avoid fixing his own team's gross negligence. 1- The "Standard Procedure" Trap The owner, Brian, will claim he is "ready to resolve" the issue, but don't be fooled. His "remediation plan" is a cheap "spot repair" that ignores the systemic subfloor failure documented by an independent inspector. The inspection report--which the owner himself initiated--confirmed the subfloor is outside of manufacturer flatness tolerances and should have been leveled before a single plank was laid. Instead of honoring the contract, Brian is trying to force a "patch job" that is technically impossible for a click-lock floating floor without compromising the locking mechanisms of the surrounding area. 2-The "Extra-Cushiony" Gaslighting When the floor first began moving and crackling, the owner and his Project Manager, Chuck, didn't even bring a straight-edge to measure the floor. Instead, Brian actually wrote us a letter claiming the structural instability was a "feature," calling it an "extra-cushiony step." It was only after we refused to accept this gaslighting and an independent inspector proved the failure that he finally admitted the floor was out of tolerance. 3- Why "Access" is the New Excuse The owner claims he is being denied access. This is a blatant attempt to flip the narrative. We have welcomed a wall-to-wall assessment to ensure the floor finally meets the 1/8-inch manufacturer requirement we paid for. The owner has refused this. He only wants access to perform "localized" patches that would leave our $14,000 investment non-compliant and likely void our long-term warranty. 4- Unprofessional Negligence: * Technical Failure: The crew installed the planks tight against all four walls with zero expansion space. * Zero Preparation: Subcontractors arrived with no knowledge of the scope of work and didn't even know a vapor barrier was required (even though we paid for it). * Scheduling Over Quality: They attempted to install over a wet slab only 24 hours after abatement. ***Final Verdict:*** FCI Chicago North Side skips the most important steps (leveling and moisture protection), tries to talk you out of noticed defects, and then offers "minimal repairs" once they are caught by an inspector. They prioritize their profit margins over industry standards and contractual honesty. If you want a floor that actually lasts, do not trust this company.

    Phoenix Carpet - carpetinstallation - Updated May 2026

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