Great experience working with Jaeder to remodel our downstairs bathroom. He was a responsive…read morecommunicator over phone and text, and his quote for the job was clear, transparent, with fair pricing. Moreover, he and his crew did great work (the tile work in particular was flawless), and he stayed on time and on budget. We'll definitely use Betterment again for all our home reno needs.

They have done a good job. Professional, efficient and knowledgeable! If there is any project…read moreneeded to be done, I will contact them directly!

We hired DLM to replace the long worn-out casement windows in our house. All 32 of them!…read more We couldn't be happier with the work that DLM did for us. When we first met Dave we immediately felt completely comfortable with him and his approach to the work that needed to be done. Dave and his crew started removing the old windows on a Monday and were finished with all aspects of the job, including rebuilding part of our garage wall, on Friday. Most importantly, his company's workmanship and professionalism are top notch. We encourage you to hire DLM for any of your remodeling needs!

The DLM crew replaced some windows in my home. They were on time and finished the job in a timely…read moremanner. I was very happy with the work they provided. The price that was quoted was fair and it was what I was charged upon completion. I would recommend them and plan on calling them for another project I'm doing to my home.

Geovane and his crew did a less than average job on the hardwood project we had them do in Newton…read morelast year. When a warranty issue came up with the laminate floor in a section of the house, he told us several times that he would go by and address the issue. Never did. Then just stopped returning calls and texts. It's strange because it was a pretty easy fix and clearly their installers fault. I understand that mistakes happen, but its how you handle those that should define you as a company. We were first blamed, then lied to, then simply ignored. Not a good look in my opinion.

Geovane and his team did a great job on my floors. The price was the best I found, and the work…read moresurpassed my expectations!

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

I had a really good experience with Plumm. Loved how they worked... the guys showed up right when…read morethey said they would, explained everything as they went, and kept the place nice and organized the whole time. They even cleaned up after themselves, which was such a nice touch. Everything got done smoothly and we're really happy with how it all turned out!

Originally, didn't have much idea about the materials but wanted something that could last for a…read morelong time. It was suggested by Plum Pro that fiber cement be used and the reason behind it was explained. The installation went well and without any delay.

Even though their pricing was at the high end of the estimates we received, i chose them because…read moreof: their great reviews here and elsewhere; affiliation with WBUR public radio and Historic New England; their estimate was extremely detailed; and they work on a lot of old houses. I expected their attention to detail and customer service to be just as detailed as their estimate but they fell far short of meeting our expectations. If it weren't for me directing the painters each day, we would've had a number of areas that were either not painted at all, not properly prepped, or painted the wrong color. I gave one star because their painters did an acceptable job...but only because I had to manage them by myself. They needed direction, which the project manager Pete did not provide. And when he was here he never gave me a heads up; if I happened to notice Pete was here he would disappear before I could get outside to look at things with him. At the end of the job, even on the last day, he did not meet with us when punch list items should have been reviewed. They also refused to do the last bit of work we planned on. It was estimated separately because they were still discussing with us which floor sealer to use and another contractor had to install the gutters first before they came back to paint them. Pete, backed up by Nigel (the owner) decided they didn't want to work with us anymore because they "did not meet our expectations." Normally if a business admits to not meeting the expectations of their customer, they try to correct the problem to make the customer happy. In this case, apparently because we complained about the above issues as well as some damage to our antique hardware and floor, they dumped us with 1-2 days work left to do. (They didn't have to honor the second estimate because we hadn't paid a deposit yet - they hadn't billed us yet, though we technically had a verbal and written agreement via email). Lesson learned, if you arrange work on a separate estimate, be sure to pay the deposit so they are locked into finishing your job! When invoiced, they tried to charge us for work not done (I knew this because I was here everyday managing the job) so i had to ask them to reduce the bill by that amount. When I received the adjusted invoice, I asked for a discount due to our dismal experience, the amount of personal time I had to spend managing this project, as well as the damage that they did not address. The owner responded by threatening to have his lawyer put a lien on our house instead of first trying to make this right, which is the number one tenet of customer service. Incredibly disappointing and confusingly awful customer service. DO NOT HIRE THEM.

Just a quick note to let you know that Alex did a great job this morning with the final touch ups…read moreand leaving the house spic and span. He couldn't have been more pleasant and professional. Thanks for everything. I have enjoyed working with you not just for the bathroom but previously for the work you did in the overall house renewal the past few years. Charlie W.

Dan's team completed one job for us and is in process of another. They did a bathroom renovation in…read moreabout a week after having a really tough time scheduling a contractor in the area. They were efficient, worked through the weekend, picked up materials, and even found that there was some shoddy plumbing from the previous owners that was leading to a leak (the original reason for the bathroom remodel). The bathroom looks great! The guys and Dan were cheery and flexible as we have a newborn in the house and they'd stop work so that the baby could sleep. I liked working with them so much I had them paint the exterior of the house which they are on track to complete in a week. Dan's prices are fair and these days trying to get someone to come by and complete a job quickly is almost impossible. I'll be asking Dan's team to do more work in the future!

Dan replaced our gutters and the work was excellent, completed in one day, and the team cleaned up…read morecompletely afterward. Very happy with the work, and done at a very good price, too. Dan even threw in a section of PVC to replace some rotted wood hidden by the old gutters. Will call Dan again for any general contracting!

We recently hired them to fix our roof, and they did an amazing job. From the beginning to the end,…read morethey were very professional and paid attention to every detail. The team arrived on time, worked hard, and kept everything clean (very important to us) during the project. They did everything carefully and made sure we were happy with the progress. They also listened to our specific requests and made sure to keep the look of our home intact. My wife was especially happy with how they managed this. Hristo is such a down to earth guy. If you need a reliable and professional roofing company, I highly recommend them for sure!

I contacted Boston Roofing and Gutters on a Sunday and they responded almost immediately. They were…read moreable to come the following day, diagnose the gutter problems I was having, and recommend solutions. They were even able to come and do all the work that same day. I really appreciate their prompt attention, obvious knowledge of gutters, and honesty (instead of telling me I needed a gutter replacement, they simply cleaned out that gutter and sent me before and after photos, which I've added here). Highly recommended!