Today I saw a charge of $35 on my credit card. I called them as said I didn't have an appointment…read more The girl who answered was extremely rude - right away. She said I received a text which I did for an appointment I had that day. Not the day before. I asked her to get a manager so I could deal with this. She said "absolutely not, and I'm hanging up because you are getting rude." She hung up. There's no way to get my money back. Mind you, I had been going there for 12 years and never no showed once. Never had a late charge. If feels very wrong to be treated that way after so many years of patronage to a business. Do not go to Bayshore EWC. I wish I could give zero stars- EDIT Valen the manager was very good and took care of this for me. She is a stellar employee!!

Horrible customer service. The waxing itself was fine. Staff was rude and inappropriate. lost a…read morecustomer over a slight misunderstanding regarding a full year package and would not give managers contact info to me. Horrible. They threatened me of cancelling my membership and banned me from the store. - disgusting.

Danielle is absolutely amazing!! Since moving to Long Island I tried a few different places that…read morejust weren't consistent and once I found her it was a god sent!!! I love her whole vibe, she's always so sweet and welcoming! I highly recommend her!!

Danielle has been my waxer for years now. You won't find anyone else who is amazing at their job!…read more She's the only person I trust with my eyebrows and Brazilian wax! Danielle makes the whole experience as if you were girls catching up. She makes you feel so comfortable and has a gentle way of making you feel at ease even through the pain! She takes her time and really listens to you. I look forward to each appointment because it's like girl time! Her studio is SUPER clean and welcoming. If you're someone like me who is super organized and knows when to get the next couple of waxes done, definitely book in advance so you have all your appointments, if not she is always fully booked. SHE'S THAT GOOD!

I had a wonderful experience here and she did amazing!! Definitely will be returning soon to get…read moreanother wax!

Love, love , soho urban wax. Mostly i love the fact they have wine. Come on ! Waxing session ,…read moregreat ambience , great staff and wine . it's Priceless! Not only is Chee Chee great at what she does , but she's also great at making you feel comfortable. The wax and products used here is the best. The dedication with every client is the best. The minute you walk into this place theres attention to your needs. The minute you walk out , you leave with a new life time friend. The atmosphere at Soho urban wax is like hanging out with your girlfriend. The professionalism at soho is why I always go back.

So, I've mentioned I'm Greek before. I'm also incredibly picky. These both come into play on my…read moreskincare and hair removal choices- I'm a furball and cant stand being unhappy with my eyebrows. I also cant stand the subpar hygiene practices that can come with going to just any nail salon- double dipped wax applicators, no gloves, and cloth covered procedure tables jump to mind right away. None of that flies here. I started seeing Angela a few years ago at another wax center and I am so excited that she has made the leap to launching her own business! She is spotlessly clean and consistently does excellent work. Angela gets as excited about beautiful eyebrows as I do and truly cares about giving you the best brows for your face. When I first came in I kept asking for thinner, arched brows. After several months of coming in religiously, we were able to achieve a strong arch in my thick, straight Greek brows. Now that I have that we can go a little thinner and not lose the shape. Not to sound crazy but I feel so much better about my face now. I trust her so much that I now get some extra body waxing taken care of as well- something I never thought I would be able to do as a furball. I tried getting a Brazilian once beforehand by another waxer that used subpar wax, and it was not fun times. But as I keep going my hair is getting thinner and finer, so it's not a problem at all. Appointments are necessary but it's so easy to set one up- you can call or text to do so, and she's very accommodating to what time you need. Her prices are REALLY reasonable- and either cash or credit card is fine. For right now Angela only offers waxing and microblading, but look towards more skincare services in the future as well.

I've been going to Angie for a year and a half, the environment is always clean and she makes me…read morefeel comfortable. I literally refer everyone to her especially if it's your first time, she makes you feel comfortable and also gives you tips on how to make your cute brazilian last longer ! I'm a loyal customer so you know I'll be back !

Highly highly highly recommend this place! Wax was pretty much painless, and a great job! Quick and…read moreeasy. And so kind! Such a great location, I'll def be returning!!

I received a Brazilian wax from Merian yesterday. The suite is very nicely decorated and inviting…read more She did an excellent job. You can tell that she is experienced. I am happy I found her and I'm looking forward to retuning soon for more services.

The salon is beautiful and certainly creates a very polished, upscale first impression…read more Unfortunately, the actual experience did not live up to the setting or the price point. The quality of the nail service was just average in my experience, and I've had noticeably better results at other salons for considerably less. What was even more disappointing was the lack of warmth and personable customer service. The interactions felt very impersonal, and when I asked questions, there were several moments of awkward silence before receiving a response. It made the overall experience feel uncomfortable rather than welcoming. I have no issue paying more for exceptional service, but the quality, customer care, and overall experience need to justify the price. In this case, I simply didn't feel the value was there. Beautiful salon, but unfortunately, not an experience I would consider worth the premium.

I really wanted to love this salon because it's absolutely beautiful, modern, and very clean. A…read morepatient and a client of mine had told me about this place a few years ago and I had decided to give them a try on Friday 07/10/2026 . The atmosphere gives a luxury feel, which is why I decided to give it a try. Unfortunately, the customer service didn't match the premium prices. My appointment started with my manicure. My nail technician, Jack, never introduced himself or made me feel welcome. Throughout my appointment, he seemed more interested in his phone and interacting with his coworkers . The experience felt impersonal from the start. Afterward, I went for my pedicure. The pedicure technician Steven asked which pedicure service I wanted, and got started. I was never offered a complimentary beverage or informed that drinks were included with the service. What stood out to me the most was watching another customer sitting next to me receive a completely different experience. Her pedicure technician warmly greeted her, handed her the menu book, and offered her complimentary beverages. I was never offered a drink or told refreshments were available. I've been to a few salons in New York City (Manhattan) that charged even more than this one in Long Island (Bayshore), but the customer service was exceptional. From the moment you walk in, they make you feel welcomed and appreciated, and you understand exactly why you're paying those prices. If you're going to charge luxury prices here on Long Island, the service should reflect that. Luxury pricing should come with a luxury experience! The salon itself is beautiful, and the cleanliness is definitely a plus. However, professionalism, attentiveness, consistency, and making every client feel equally valued are just as important as the quality of the nails. The work itself was okay (I had Better), but it wasn't enough to justify the price or make up for the lack of customer service. Unfortunately, I won't be returning and will be going back to my 2 favorite previous nail salons that are out here in LongIsland .

I've been looking for a place like this since I have moved to the area. My first service here and…read moreI will CERTAINLY be returning. As soon as you walk in you are greeted by Danielle and the wonderful calming scent in the air and the extra ordinarily clean establishment. Alicia, owner and waxer, is absolutely pleasant, accommodating and a wealth of positive energy. Clearly, the customer's comfort is very important to Alicia and continually ensures you are comfortable throughout the service. The check in area and waxing rooms are beautifully designed and the aesthetics adds to a relaxing experience. Once inside, I could of believed I was in a high end luxury hotel spa. There is ample street parking to make your arrival simple and easy. Unquestionably, make your next wax appointment at Heart and Soul Wax. FF

This place is adorable. Super clean and beautifully decorated. Alicia is amazing and you can tell…read moreshe has so much experience. Someone with knowledge and who take their time is rare to find. The appointment will speak for itself! Give this place a try !!

Absolutely really like this place . You feel comfortable it's clean and the staff is greatread more

Where do I begin, this place is so easy to find just off the Sunrise Highway. When I called to make…read moremy appointment for the first time the lady on the phone was so polite, which made me feel comfortable already because other places I've tried I didn't have that same experience. I came in on my 1st day to try LaserLipo which I purchased from Groupon which was a steal! The woman at the Spa at the front desk was friendly, warm and welcoming. I'm usually nervous and uncomfortable in situations where I have to show my stomach but she didn't make me feel that way so points to her! Each room is private so you are not in one big room with 10 other half naked girls which I love - the privacy and comfort. There's nice relaxing zen/massage music playing in the room and you have the option of lights on or lights off. Lights off is way more soothing while laying down!! I have a few more treatments left, and after this I plan to look into what other services they offer. Definitely check this place out!

First time coming to Huma to do my eyebrows, and WOWW they look fantastic!! She is such a sweet…read moresoul and made me feel super comfortable during the threading session. I would absolutely 1000% recommend going to her for all your eyebrow needs. All you need to do is call or text her number and she will accommodate you, or look out for her Instagram stories as she posts her hours. Give her a try! you and your eyebrows won't regret it!!:)

I came in to get thicker eyebrows because I went to someone that left my eyebrows so thin. I waited…read more2 months to grow them out. I told Huma what had happened and she said "don't worry I will fix it I'm going to leave some hairs don't pluck them out trust the process" she was so heart warming and gentle. I put all my trust in Huma. With just the first visit Huma reshaped my eyebrows and gave me exactly what I was looking for.

Very negative experience. The lady who was doing my nails was super rough, felt like she was…read moreripping the skin around my nails off and handling my hands/arm like a rag doll. Manicure and pedicure was rushed. I asked the manager to switch me off from her as I was not comfortable and he just brushed me off muttering under his breath with no customer care. Something else I've noticed are the constant price changes. They tell you one price then they switch it up at the last minute until you call them out on it then they get mad. It's honestly ridiculous only for my gel manicure to end up like this 2 hours after. The only good thing about this is the eyebrow lady in the back who is the best every time! But other than that never going back!

This Nails place is terrible, I would not recommend this place to anybody. My toes and nails were…read morerushed and wasn't even done correctly. It's slanted and nail polish is uneven with the nail. They made my acrylic toes thick as even when its supposed to be thin. I will not be coming back to this place.