I've been coming to this location for over five years. This is the second time I was questioned…read moreabout the initials on their little rewards card they do. Last time I checked, if I can afford a mortgage on Long Island, I can afford a $10 eyebrow thread. This is a shame because they do good work but I won't be going here anymore. They lost a long term customer. I was coming here for three years before they even mentioned a silly rewards program. Definitely not how you should be conducting customer service.

Amazing quality work, professionalism and friendliness of the staff. They are very accommodating…read moreand I have been pleased with the health of my hair since starting to go here for my hair care needs. Highly recommend!

Highly highly highly recommend this place! Wax was pretty much painless, and a great job! Quick and…read moreeasy. And so kind! Such a great location, I'll def be returning!!

I received a Brazilian wax from Merian yesterday. The suite is very nicely decorated and inviting…read more She did an excellent job. You can tell that she is experienced. I am happy I found her and I'm looking forward to retuning soon for more services.

Nadine is lovely to work with. She completely fixed my skin and she is awesome. I love this place!…read more:)

Nadine is soooo good with problematic skin! I have acne rosacea which flares up often. None of the…read moredermatologist I went to were able to get it under control, but Nadine was amazing with handling it. I look forward to going to her studio for my peels, light therapy and facials. She always makes sure you are comfortable and cozy so you can enjoy your treatment. She goes beyond to make a personal relationship with her clients which is great! I absolutely love going to Nadine's studio - Anoop

Danielle is absolutely amazing!! Since moving to Long Island I tried a few different places that…read morejust weren't consistent and once I found her it was a god sent!!! I love her whole vibe, she's always so sweet and welcoming! I highly recommend her!!

Danielle has been my waxer for years now. You won't find anyone else who is amazing at their job!…read more She's the only person I trust with my eyebrows and Brazilian wax! Danielle makes the whole experience as if you were girls catching up. She makes you feel so comfortable and has a gentle way of making you feel at ease even through the pain! She takes her time and really listens to you. I look forward to each appointment because it's like girl time! Her studio is SUPER clean and welcoming. If you're someone like me who is super organized and knows when to get the next couple of waxes done, definitely book in advance so you have all your appointments, if not she is always fully booked. SHE'S THAT GOOD!

Very unprofessional business. I'm a local and wanted to try a lash lift from this location. I…read morecalled on Wednesday at 3pm for a next-day appointment, and they said only tomorrow 6:30pm is available which was Thursday. I took the appointment. When I showed up on Thursday at 6:30pm, the receptionist told me my appointment was "yesterday." wtf no, it was not. Then I see I was charged $45, I'm assuming it's the deposit. No one told me about a deposit being charged. They claim they don't charge you until the day of the appointment. Then they lied and said they called me. Like I don't have a call history on my phone. I never received a confirmation text and I did not receive a call. If you canceled my appointment to book some else that's messed up. I don't understand what games this location is playing but you lost a good paying customer. Then have the audacity to tell me book another day. No I can't I have a life and I work out of town. I only had this day available to try your services which now after this experience I don't want to anymore because I don't need to pay for a service then feel it will not happen on the day I'm available. I asked for a refund, and I'm still waiting for the "manager" to call me. This experience was unnecessarily stressful and annoying. I advise to everyone do not give your card information to this establishment! I took my kid into the place, and my kid complained about the odor of marijuana that came out of there. Instead of smoking and not paying attention to your future clients when booking, and messing up the schedule. You need to focus and be more professional and keep that smell out your establishment. This business has the audacity in not taking accountability of their actions. I don't recommend this place at all for their unprofessionalism and inexperience with customer service. Working in customers service is very sensitive and if you can handle it then this is not your line of work. Stop playing with people and their money! I already placed a refund on my bank account because like my daughter who's a 9 year old said " Mami I don't think their going to call you back" even she knows what's really up with this disrespectful establishment.

I called for an appt for eyebrow tint. I went in and asked what I was there for and I said eyebrow…read moretint. I didn't mention nothing else because it was my first time there. The young lady that did my eyebrows told me that the price included wax. She was nice. When I got to the front I was quoted a totally different price. Which I thought was included in the price of eyebrow tint. Their included price was the styling and tint which was $38 instead of $26. I didn't know that until after the service was done. Ok I paid and left. A week later there is no tint on my eyebrows. My eyebrows look like nothing was done. I've had my eyebrows tinted before and they lasted longer then a week. Basically I won't be going back. That was my experience.

never had a problem with them they are definitely a quantity over quality shop. I refer to them as…read morethe nail chop shop bc they have you in and out but how tf I pay more for my toes than I do my nails? Then crystal wanna give me an attitude when I question it and continues to talk shit with the other workers like I won't slap them all. Promise last time I come here

I went here for the first time yesterday and Crystal did my nails. Everyone inside seemed really…read morenice and I'm absolutely obsessed with my nails!! I got gel extensions with a design for $95. I'm posting the picture of Crystal's work and the inspo picture, they look identical! I definitely will be returning

I wish there was an option for an extra star!! I started my laser hair removal journey with Noelle…read morein August 2024 and I'm beyond pleased and grateful. First off, from the initial visit Noelle was very warm and welcoming. Almost a year and a half later I can genuinely say she is one of the sweetest souls I've ever encountered. Her office is always neat and clean and beautifully decorated for almost every holiday, lol! And as far as the actual service, always met with patience, kindness, and minimal discomfort. I have and will continue to recommend Angel Touch Laser!!! Life changing!!

Angel Touch Laser by Noelle is the Best laser hair removal service I have seen. she truly cares for…read moreher clients and she is very kind and professional. Thank you so much for your service. I've had incredible hair reduction since seeing Noelle.. The staff here is fantastic too. Very helpful and friendly when you call them to get an appointment or reschedule.

I had a wonderful experience here and she did amazing!! Definitely will be returning soon to get…read moreanother wax!

Love, love , soho urban wax. Mostly i love the fact they have wine. Come on ! Waxing session ,…read moregreat ambience , great staff and wine . it's Priceless! Not only is Chee Chee great at what she does , but she's also great at making you feel comfortable. The wax and products used here is the best. The dedication with every client is the best. The minute you walk into this place theres attention to your needs. The minute you walk out , you leave with a new life time friend. The atmosphere at Soho urban wax is like hanging out with your girlfriend. The professionalism at soho is why I always go back.