There was a scheduling issue with my appointment when I arrived, where I had booked with Tram but…read moreshe was already attending to another customer. She was able to offer a solution to still accommodate my appointment without inconveniencing the other customer she was mid-lash application with or me. My service was great! Tram didn't make me feel rushed, even given the circumstances, and explained everything super clearly. I walked out of there very happy with the results and Tram even included a free add on service for the scheduling snafu. Definitely will be back. Go ahead and book your services here without hesitation!

I requested hybrid, wispy lashes full set. I first found them through an ad on Facebook that said…read moreany style for $68. When I got there and showed the last tech how I wanted my Lashes she seemed to have an attitude about the style, length & lash mapping I wanted. Then she says that I could only have a classic set with the offer. I showed her the ad that I responded to which states any style. She went and spoke with another lash tech & when she came back she told me that she would honor it, but only work on my lashes for one hour. typically it takes two hours to do a full set of Lashes so I asked her how long do you normally take to do a set? She replied from 1 1/2 -2 hours. So basically I'd be getting a subpar service. I found that to be completely unacceptable and considered to be a bait and switch, which is illegal. I can't believe she even offered that to me smh literally made no sense. I think special deal or not that they would want to do their very best work on every client. The whole point of the ad is to bring new customers in. Why would I ever come back if you didn't do a good job to begin with. I would never choose Lash pilot again first and foremost they lie in their ads, the staff at that location were very rude and they did not give me a refund for my deposit. People these days are so quick to ask for a deposit to make an appointment, but they are real slow to give you your money back when they don't honor their end of the bargain. Also, it was a very big waste of my time. I have an event that I need to go to this evening and now I'm screwed because they wasted my time and didn't follow through with what they advertised. Skip Lash pilot and go somewhere else. Also, I was there for a good 20 minutes before I was even greeted. The service was gonna begin late.

I booked and was seen the same day. Very personalized service with wonderful attention to detail. I…read morethink I found my new place

This is my second time coming to the brow fixx for eyebrow waxing and I've been beyond pleased both…read moretimes! Jahna and Megan both listened to exactly what I wanted (I'm admittedly picky and have been scarred from my eyebrows being made too thin) and were so fantastic. Will certainly return! Studio is also very clean and a great vibe.

Anjali is amazing, love my brows every time! And the space is beautiful. Highly recommendread more

I have periodically been getting lash lifts (4 to date) to…read morehelp with my vision and to prevent my eyelashes from getting caught together on the outside of my eyes. Anjellee (I think that's her name) did the best job I've ever had done! What a warm and beautiful studio too. They have these incredible lay flat lazy boys where I could have fallen asleep for hours if able. Never seen anything like this before. All in all I had a perfect experience at this new to the block studio! Will def be coming back.

I have given this place 2 chances now and both have been very bad. First time I went, I told the…read morewoman (Bel) to not use tint because I am allergic and to just be gentle with the skin around my eyes . She left residue on my eyelid (last photo) that i noticed after i left. Came back in to have her remove whatever was left over and i still ended up getting a bad reaction that caused me to have swollen and red eyelids. Second appointment (book Jackie this time hoping for a different outcome) i tell her what happened last time, she assures me she will be more careful. I did not get residue left over or a bad reaction, but my lashes are now super over processed, damaged, and brittle. They are so thin and sparse now I'm devastated. (This did not happen the first time) It was a noticeable difference. The brow lamination also caused my brows to feel very dry. Other than ... I noticed the hair she plucked out !! Why would she take a giant chunk of hair from the inner corner of my brow ?? It was not like that before my appointment and it was immediately like that after. Maybe she didn't pluck but something happened. I don't understand... anyway. Would not recommend this place and will not be returning.

Belris is the absolute BEST for thoughtful and gorgeous beauty enhancements. Bella is not only a…read moretrusted professional but a true artist. She offers a calming environment, consultation, privacy and phenomenal services. For me it's worth the very fair prices and the 1.5 hour drive from my home. I look forward to my appointments like a hidden getaway that feels like a visit to a trusted friend who understands and welcomes all types of beauty. Highly recommend Belris

Lisette saved my life!!…read more I had been struggling with my eyebrows ever since they were over plucked in 2020. I tried growing them out in 2025, but after that, I just couldn't figure out how to shape them AT ALL! So I had the bushiest catapillars. I was worried about over plucking (it took a year to grow them back!) and found a solution where they let me do a tinting and mapping so I could just shave them when I got home. And after I shaved them, I was very impressed! I feel like they are back to how I like them, but couldn't figure out how to get to on my own for years. It's like a constant fusteration and anxiety has totally evaporated. I also found the service very relaxing, it made me feel like I was going to fall asleep lol. Definitely book here if you've been having long term struggles like me, or you just want someone to take the load off of filling in your eyebrows every day! I'm going to try to return--$35/$50 (for a tint/tint and map) every six weeks to not have to worry about if my eyebrows are uneven or if I shaped them right is so worth it!

Can't say enough about Jhana! A great listener and did exactly what I asked for. Photos of my wax…read moreand tint attached. Will certainly come back to her at Brentwood/Santa Monica location.

I've been a loyal client for the past 2 years and honestly don't trust anyone else with my lashes…read more Eden provides quality products and quality work. I have never had an issue with my lashes, ever and that speaks for itself. Lash room is always a vibe. Eden is sweet, professional and we have the best conversations.

AMAZING, QUALITY WORK! I've been getting my lashes done for a while now and I just started going to…read moreEden. She's been the most knowledgeable lash tech I've ever met and is super educated on everything lashes. Her work is so beautiful and tailored to exactly what I wanted. My lashes feel healthier than ever with the extensions!

Leidy was absolutely amazing! I got an eyebrow lamination, as well as a henna for the first time…read moreand it was the best experience! My skin's a bit sensitive, so I had a bit of a reaction, but it was gone in the first few days. These photos are my eyebrows two-weeks after my appointment. It's been a month since I got them done, and I'm still getting compliments! Leidy's so amazing and super meticulous about her work! I will def be going again! The calming music and vibe of her studio def adds to how great the experience was! Thank you again

I had two dermaplaning facial with Leidy and wow--I'm blown away! From the moment I walked in, the…read morespace was clean, calming, and welcoming. Leidy is super professional but also really warm and easy to talk to, as she recommends places to try near her salon. She explained the whole process step-by-step and made sure I was totally comfortable the entire time. The facial itself was amazing. My skin felt so smooth and fresh right after, and the glow was real. After a few days and I started noticing how much better my makeup applies and how clear my skin looks. You can tell Leidy really takes pride in her work and pays attention to all the little details. If you're thinking about trying dermaplaning --or just need a great esthetician in general--definitely go see Leidy. I'm already looking forward to my next appointment, I'll see you soon Leidy!

A longgg overdue review! I have been coming here for 6 years and every single visit has been the…read morebest experience. Roberta is amazing, so warm, and an expert at what she does. Her team is always kind to everyone and welcoming too

I have never had a service here although I am booking one today after reading the reviews!…read more This is a review on behalf of my dog. Since this place opened they have a little table outside with amazing dog treats. We live ten blocks away and my dog heads right to this spa every time we leave the house. And all the women who work here smile at us from the window. Thanks for sparking joy in a simple way. In a crazy world, it truly is things like this that make it all worthwhile.