Excellent property management! Responded quickly to maintenance requests, provided timely email…read moreresponses, and excellent customer service. Thank you Sara and team!

We have been renting with Hawaii pacific property management for the past 2 years and cannot speak…read morehighly enough of our experience. Our property manager, Ian, is incredibly accommodating of our busy schedules and always communicates with the utmost professionalism and courtesy. He sets the tone for service and maintains a high standard of professionalism which makes our experience so much more enjoyable. His dedication and connection to our needs has been invaluable. We cannot speak highly enough of the company, Ian, and our beautiful rental. Thanks so much, team, your service makes our experience feel seamless.

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

Team is responsive and proactive in scheduling bookings, interviews, and answering any and all…read morequestions. Their listings are quick to go so I recommend you be just as fast if you're a potential long-term rental. Lots of listings and options for all types of clients.

Be very careful renting from Fahrni Realty if you're trying to live a somewhat normal life. Most of…read moretheir tenants are Section 8, and they show no class or consideration for their neighbors or surroundings. Expect blasting bass music from multiple units all day, every day. On top of that, some keep roosters crammed in tiny cages, crowing nonstop from as early as 3 AM. When I complained, the realtor told me to "file a police report or call animal control," which blew my mind. Every landlord I've ever had before had strict rules--fines or even eviction after repeated complaints. Moral of the story: if you rent here, prepare to live next to the worst of the worst. There are no rules, no consequences, and reckless living is completely unchecked. I'm setting up security cameras to document what I've been dealing with from these inconsiderate neighbors. My plan is to share the footage publicly so people can see exactly what I've had to go through. Over time, with enough evidence, I hope to take legal action against them for disturbing the peace, disrupting my sleep, and preventing me from enjoying my own home. I may also pursue action against the realty company for failing to take this situation seriously despite knowing about the issues.

Not good might be an understatement. Never answers the phone, email is a gmail account (red flag),…read moreand the property that I was interested in has been posted for over a month. They use Rently to schedule appointments, which is fine, but they rely on it to cancel and reschedule them too. No personal call to say the agent can't make it. How dare they use such a highly regarded name and provide such lackluster service! AUWE, i say. (it's very obvious the only good ratings are from staff, friends, or family.. when most are 1-star, and the other few are 5-star, something doesn't add up.)

Property was a piece of crap, homeowner constantly fixing instead of replacing as recommended. No…read moreadvocating from landlord. Don't work with them. They will leave you homeless or in a home nor worth your money.

We sold a property in January 2019…read more Ten (10) months later, received an email from Sherrie Kimata that the funds were not distributed correctly. We needed to send a check back to Title Guaranty for almost $10k so that the funds could be distributed appropriately. Lovely . . .

REAL ESTATE AGENTS BEWARE!!! in my 26 years in the business I have never experienced anything…read morequite like this! THE ESCROW MANAGER Sherrie Kimata flat out LIED to me about stating she was unsure who the buyer was using as a lender and she REFUSED to provide any of the necessary documents needed to move the file forward. I have an email dated 2 days prior stating exactly who the lender was. She was rude and when I called and asked to speak to her supervisor I was put on hold, then told that person was on vacation and "someone" would have to call me back. I asked whom I should expect to hear from and again no one could give me an answer. This place is a joke and they should look into hiring more competent employees! ZERO regard for the buyer, seller or agents! So much for neutral third party! I've had more professional service from a dollar store cashier!

Showing was great but had problems after moving in…read more Took 2 months to get added to intercom system. Missed furniture and other package deliveries because they couldn't contact me or get in building. (Not sure if this is a PIL or Cadmus issue) had to PIL 3-4x and Cadmus 5-6x to get it done. Asked for key replacement on Oct 30, only to find out request was submitted today (Nov 18) Seems like after residents sign lease the service/follow ups don't go through as well.

I've been in the real estate industry for a few years and have seen my fair share of property…read moremanagers and realtors. After having the privilege of sitting down with the principle broker, I have found that this company surpasses their competitors by far! They are very knowledgeable, they educate their clientele, they are not afraid to walk away from a deal, and most importantly, they make you feel like family. I would highly recommend Shawn Kahawai, property manager, and Fran Villarmia-Kahawai, principle broker, to all of my friends and family. Even if you are not in the market, I would highly recommend taking a few minutes out of your day, to go meet them!

As a tenant I find Cornerstone really easy to work with. Their communication is great, the whole…read moreapplication and entry report process was thorough but easy/user friendly. We've had one issue with the house so far and that was fixed promptly and professionally. very happy.

Having to move to a new home is extremely stressful, especially during the holiday season, but…read moreCornerstone Properties really helped me out. First of all, office assistants walked me through the application process and let me know exactly what I needed to do and provide. Their online application was easy to understand complete. The office staff showed patience and a real desire to quickly get me into a home. Next, my property manager was flexible in viewing dates and times. She answered all of my questions and gave clear explanations about the property and how to proceed with the application process. She was very knowledgeable about the property and the process. Equally important, when I signed the lease, Cornerstone Properties provided a very comprehensive inventory, allowing me to make notes regarding the condition of the rental. I was pleasantly surprised to find out that I am allowed to submit any discrepancies in the report two weeks after moving in. It hasn't been two weeks yet, but I love my new home. The people at Cornerstone Properties made this all happen. The price of this rental is pretty much in line with comps in the area. I'm glad about that. I trust that the attention I received during the application period will continue during my tenancy. Their online repair and maintenance forms will make submitting requests a breeze. Hopefully, I will be here for a long time. Thank you, Cornerstone Properties for making my move easy and enjoyable! Merry Christmas!

My experience with the O-Team as a first-time homebuyer was truly exceptional. Being in my early…read more20s and an active-duty service member who joined the military right out of high school, I had very little understanding of the home-buying process. From learning about different loan options to understanding the true costs associated with closing and down payments, there was a lot I didn't know. Fortunately, the O-Team regularly hosts first-time homebuyer seminars that provide valuable insight into the process. They break down common misconceptions, explain what buyers should expect, and offer practical advice on what to do--and what to avoid. I highly recommend these seminars to anyone considering purchasing a home. After attending their seminars and seeing the level of knowledge, professionalism, and genuine care that Joe and his team bring to their clients, I knew they were the team I wanted to work with. Throughout the entire process, they made everything feel seamless and were always available to answer any questions I had, no matter how small or insignificant I thought they might be. What truly sets the O-Team apart is their commitment to their clients beyond the closing table. Their support doesn't end when you receive your keys--they continue to check in, offer guidance, and celebrate your success as a homeowner. They make you feel like family throughout the journey and long after the purchase is complete. I am incredibly grateful for their support and would confidently recommend the O-Team to any friends, family members, or fellow service members looking to buy a home.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!