Our nails person moved and this is the second place i've been to into my journey of finding our go…read moreto nail salon. My soulsis discovered the place by accident and she liked it so I went today with my mom on Valentine's Day. i try to get our nails done twice a month as it gets really difficult when I leave the gel too long. I am writing my review as Hannah finishes my pedi. Jonathan did the mani and the other 2 ladies attended to my mom. So i am going to post this without the finished product yet, nor how the nail polish have stayed neat and solid the next 2 weeks. Here's my observation for the 49minites I was here. But first let me mention that I called around 1pm to check availability for 4pm and the receptionist confirmed our appointment. As soon as I hung up the phone, I received a text about the appointment. That's a good sign of being systematic. We arrived 5 minutes before the appointment time and they immediately accommodated us. I was led to the main tables while mom went straight to the chair for her pedi. The turn around was quick so before Jonathan finished cleaning one hand, th had me move to the seat next to mom. Being aware of the customers is a good sign. I selected the regular pedi with callous removal for my stubborn callous, and a gel manicure. They have a wide selection of colors which I like. Jonathan was very attentive to th customers coming and going. He seems to know everybody, calling them by their first names and engaging in small talks is a bonus, 5-star customer relationship! He cleaned my nails well and even suggested coconut oil for my very dry hands and cuticle (which I appreciate). Hanah was very thorough with the spa and pedicure, regularly smiling and checking with me if everything is ok. I had a very pleasant experience with this salon and I'm positive to come back after 2 weeks, before I leave for the trade shows. They have a lot of staff so there's no waiting time; They have uniforms and they look professional, they wear masks and gloves. As soon as my mom stood up to move to the chairs across while waiting for my to finish, a lady was already on stand by with towels to wipe the chair, replace the plastic in the basin and prepare the chair for the next customer. I'm impressed! and if they have been doing this for a long time, then I am glad my friend found this gem! Let's see in the next two weeks coz at the last salon that I tried, the lady was good in cleaning the nails but their gel was probably old coz it quickly peeled off. I really hope this will be our go to salon... Will update soon.

OBSESSED!!! i cannot stop staring at this set hehe…read morecolor: peach haze with a soft nude pink underneath (bio gel is around $60) i love how my nails will ALWAYS match the season!! thank you so much, Jonathan!

Got my pedi here, it was beautifully painted but I didn't get the clean I'm looking for. They don't…read moredo much on cleaning the ingrowns or cutting the sides down so yes I recommend it for a beautiful look just not a deep clean. Also, you get a donut from next door with your purchase.

Great salon! Clean, talented nail techs. Excellent nail polish selection. Prices are competitive…read moreand with your receipt, you can go next door for a free donut. Why would anyone go anywhere else??

I personally don't go to nail salons for this very reason! It's annoying to spend your money for a…read moreservice and then have below average results. The nail tech was polite and helpful; however her technique for a basic French tip was less than satisfactory. When sitting down she did ask for my opinion however the lines crookedness was not obvious from my perspective but once I got home and had another look it was very obvious and apparent the line was not even at all. I have added a photo for reference, I didn't complain when I saw the pedicure menu and saw a price of $25 for a standard pedicure but when I was charged at the terminal it was $31 I totally understand the prices are subject to change. The issue that bothers me the most is the lack of attention to detail. I will not be returning and don't recommend either! Save your time and money.

Tee did an amazing job on my full set--I showed her what I wanted, and she gave me exactly that. I…read morealso had a pedicure with Jessica, and she was so gentle and thorough. The salon was clean, professional, and everyone went above and beyond. I'll definitely be recommending this place!

Every time I come here, it's a good experience. Cindy is so nice and when I didn't like the…read moreoriginal color I chose, she recommended a new one and redid my nails with the new color. Highly recommend

Tom is the GOAT when it comes to doing nails. I first went to him because my nail guy at the time…read morewas on vacation for a month, and I couldn't wait that long to get my bio-gel nails redone. When I sat down with Tom, he noticed that three of my nails were crooked, and he asked me, "Why doesn't your guy straighten them for you?" in that moment, I knew that Tom had won my business for life. Mind you, I live in Los Feliz, and the almost hour-long drive to get to Cindy Nails Spa is totally worth it to have Tom make my hands look expensive. Plus everyone who works at the spa is very kind and welcoming. I constantly get compliments on my nails, and I'm constantly also admiring how perfectly sculpted they are. I cannot recommend Tom enough, and I definitely do every chance I get. Shoutout to Nancy and Rose as well for their awesome pedi-cure skills.

Alla is truly an artist. Her Russian manicures are clean, precise, and long-lasting, and she has an…read moreincredible eye for shape and detail. Every set is beautiful, elegant, and perfectly tailored. The salon itself is just as beautiful, clean, and welcoming, making the entire experience feel luxurious from start to finish. On top of that, Alla is so kind and makes every appointment enjoyable. I always leave feeling beautiful, confident, and obsessed with my nails. Highly recommend.

My first visit to ELM Nail was a wonderful experience! Dina was my nail technician, and she took…read moreher time to make sure every detail was perfect, and my nails turned out fab! The salon itself is spotless, welcoming, and has the cutest modern décor that creates such a relaxing atmosphere. I highly recommend ELM Nail. Thank you, Dina, for doing such an amazing job--I'm already looking forward to my next appointment and will definitely be back!

There is nobody more lovely or more service oriented than Joann. Have been going to her for more…read morethan a decade and she is the warmest hug. Her facial, body wraps, and waxing services make me feel so at peace and pampered. Mike also gave me the most lovely manicure.

This review is strictly for the pedicure services only. I have been coming to this salon for many…read moreyears now. I used to get gel manicures with Be for many years and she is great! 5 stars for her! Probably the best nail tech I've ever had. Hieu is also very good but only works limited days of the week so it's hard sometimes to schedule with her if she's booked. I've tried over 5 different nail techs for my pedicures. Every single time the polish is applied it's sloppy and uneven. It seems if you're getting a basic $29 pedicure they rush through it. I personally don't need callus treatment so I always get the basic service. They barely massage your feet or legs. Today the nail tech (Liz) didn't even clean up the cuticle area or around the nails. She clipped and quickly filed them. The polish had bubbles, was uneven and sloppy. I still tipped her $10! Perhaps they need to wear magnifying glasses so that they can see their work. Plus she was running 30 minutes late for my appointment. Months ago I had a pedicure with Derek and he did an outstanding polish job but a so-so pedicure. He didn't bother to file my nails or clean up the areas around the nail. 30 second massage on each foot. When the man working the front desk asked me if everything was good I told him no and he didn't seem to care. They also re-use their nail files and buffers on the clients. Not very sanitary. I'm at the point where I am just going to move on and find another nail salon. It's too bad because it's such a beautiful salon and most of the people there are very nice.

Came here today after finding them online and I'm glad I did. As a guy, walking into nail spots can…read morefeel awkward sometimes, but that wasn't the case here at all. From the moment I walked in, the vibe was welcoming and relaxed. Everyone was friendly, chatting, and it was clear customers were comfortable and happy to be there. The place itself is very clean and well kept. Massage chairs felt newer, TVs were on but not blasting--just a chill, casual environment. Parking was easy, which is always a plus. Nails came out clean, and nothing felt rushed or sloppy. Professional, respectful, and detailed. I'll definitely be back.

I hate writing a bad review, but this place was really disappointing. It's extremely overpriced for…read morewhat you get, and they now use a gel-like polish that just wasn't good at all. The staff is nice and I have no complaints about the girls working there, but overall it just didn't feel worth the price I paid. I actually ended up asking them not to apply the polish and left with just a basic pedicure. Unfortunately, I wouldn't come back.

My mother in law and I loveeee coming here for our pedis :)…read more They do an amazing callous removal, and they even time their foot massage to make sure they get deep in the tissue. I'm literally in heaven getting my feet massaged, and my back too with their awesome massage chairs. They're super nice, have a clean space, and they honestly have the best prices in the valley. They even have free little sweet treats up front Julie and Pattie have worked with us in the past and we couldn't be happier :DD 12/10 highly recommend

I went to Polished for a very long time and gave them multiple opportunities because I told myself…read moreit was always a one off thing but it's not. Don't bother going here if you make an appointment because they will constantly call you to ask if you can push back because they're running behind. Maybe you need to have better late policies in place for people who don't come to their appointment on time because that always seems to be the excuse. Better yet stop taking walk ins. They prioritize walk ins over their appointments. One time I was the first appointment of the day and was 5 minutes early and somehow still had to wait because someone walked in and wanted a service done and my tech took him. Please explain how that is good business? The salon is clean but their customer service is lacking. I'm sure Evie will respond to this review saying I never spoke up but I did to whichever person was working the front that time. I did voice how frustrating it is to be pushed back because I have an appointment at said time I expect to be seen in a timely manner not 30 min to 1 hour later each time when I have other things to do.