Always great service It's always clean...the tech and shop I have no problem with a referral to…read moreother's. Thank you for your service

Jenny is Fantastic! She's gentle and friendly. She's the perfect person for pedicures! She removed…read morethe in-growns without any pain! The shop is very clean and organized. Thanks for a great experience, Jenny.

I've officially made this my go-to nail salon. Dafne did my nails and she was great--very…read moredetail-oriented and made sure I was satisfied every step of the way. She takes her time and truly cares about the quality of her work. Everyone I've come in contact with there has been nothing but pleasant and welcoming. It's rare to find consistent service like this, and Polish Up really delivers. I've definitely found a hidden gem and will continue coming back.

People are friendly, very customer oriented. Made me feel very welcomed. They also do a great…read moreservice

This is my first time going. The nail staff was friendly…read more I got a manicure and pedicure. My pedicure is still lasting.

Thank you Jay for your excellent attention to detail and friendly conversation today. Nails done by…read moreJay.

Tina crushed it. I loved her attention to detail. I will absolutely be going back for my next fill.read more

The old man who "does" nails needs to quit. He literally injured 3 of my fingers with his…read moreelectronic tools. My fingers have been in pain and are bleeding. On top of that he would answer the phone every time it rang which there were 3 other techs. When a walk in came in he would also stop and talk with them. It's like dude you need to have more people for a Sunday. He is not talented and you could tell he has not been doing this long and if he has then that's embarrassing. I go a fill and gel with a French tip with chrome and it was $51. This is by the far the worse nail salon I have ever been to. I am beyond unsatisfied that I can't even put my hair up or wash dishes without my fingers hurting and bleeding. Sir please retire because you really out here making peoples finger hurt and ugly. Also the music sucks it was literally the same song for an hour.

This business took $150 from me under false information and is now refusing to return it…read more I went in and asked an employee if they had a nail tech named David. I was told yes. I then asked if JaneDoe had a 9:30am appointment. Again, I was told yes. I asked if I could prepay for the service, and they gladly took my $150. There is no nail tech named David. There was no appointment. The entire transaction was based on misinformation provided by their own staff. When I returned to request a refund -- since no service was ever provided -- the person running the place, Ala, flat-out refused to give my money back. Instead, she tried to push a gift voucher, as if that somehow fixes being charged for a nonexistent appointment. She showed zero accountability, zero professionalism, and zero concern. It gets worse. When I asked for the owner's name and contact information, she would only provide a phone number and refused to give the owner's name -- even after I asked four separate times. She ultimately ignored me. @Simala, this is such a dishonorable way of stealing money, and your staff should feel shame for this action. No honor in your business. Taking money for a service that does not exist and then refusing a refund is unacceptable. The lack of transparency and the refusal to take responsibility is extremely concerning. I'm happy to share the positive outcome thanks to owners like this that have integrity. Thank you for being a great example of what a business owner should do. Thank you.

I was a walk-in and had been searching for a nail shop when I came across May. I'm so glad I found…read moreher! As a first-time client, I wasn't sure what to expect, but she was friendly, welcoming, and made me feel comfortable right away. She took her time, paid attention to the details, and made sure my nails turned out exactly how I wanted. The quality of her work is amazing, and my nails look beautiful. It's hard to find someone who is both talented and genuinely cares about their clients, but May definitely does. I highly recommend her to anyone looking for a great nail tech. I'll definitely be back! Vy gave me one of the best pedicures I've had in a long time! She was gentle, attentive, and made the entire experience feel relaxing and enjoyable. She took her time and never made me feel rushed, which I really appreciated.

Great customer service and do amazing on my nails! Place is very clean and well taken care of, and…read moregood reasonable prices

Place is clean, and everyone is really nice and professional. I'm not saying who I go to bc I'm…read moregatekeeping lol but everyone seems like they do a great job and they don't rush people. The only thing is the parking lot is small and there are homeless people, so kinda sketch coming out of here. The chairs and all the equipment look fairly new. They plastic bag each pedicure water machine and use new tools. There are also cute spots to take pics in. I go for my gel x pedicures. Prices are fair. Pedicures run from $25-$50 depending what treatment and design you get.

I got a gel manicure. Good customer service and my nail tech was very kind. Overall my nail tech…read moredid a good job. On the phone I was quoted $32 but after I got my nails done I was charged $35. In the past I have gotten a gel pedi and it lasts me quite some time. They charge a $2 fee for paying debit/credit.

I'm just going to let the photo of my gel pedicure speak for itself. Super messy, looks like a…read moretoddler did it, and flooded the side walls so there is no way this pedicure will last. Yikes. Update it peeled off same day in one piece.

Very friendly. Great mani pedi. Everyone was very helpful. Very talkative vibe, inclusive and…read morecheerful . The place was clean. Very welcoming.

UPDATE from last review. We went to the salon today to see if the sunglasses were there. The lady…read morewho fixed my nails came back to the salon the night we left. She was there this morning and had picked the glasses up and it them aside. We were so happy the glasses were there. Also the ladies that work here are very nice and are gentle. The only complaint I have is wished they used better products that the gel polish lasts more than a week without chipping The real problem is the owner/ manager. He fails to communicate and has a lack of follow through. He gives the impression that he does not care about this business. That is very disappointing.

This is a long overdue review! I've been coming to this nail salon since their grand opening last…read moreyear, and I can confidently say they never disappoint. This review is especially for Leda, Quinn, and Kim -- they are not only incredibly talented, but also some of the most caring people you'll meet. Leda first recommended I try hybrid gel nails, and I haven't looked back since. Not only do they look amazing, but my nails last for weeks without any issues -- no lifting, no chipping, just consistently beautiful results. All three of them have impeccable attention to detail, and their expertise truly shows in every set they create. No matter who you book with, you're in great hands. What really sets this place apart is the experience -- every visit feels relaxing, welcoming, and genuinely enjoyable. The conversations are always great, and they make you feel like part of the family. They also offer a wonderful selection of pedicures, and you can enjoy a beverage while you unwind (their Thai tea is a must-try!). I leave every appointment feeling refreshed, pampered, and brand new. I'm so grateful I stumbled upon this amazing salon -- highly recommend to anyone looking for quality work and an all-around great experience!

I came here with my dad to each get a manicure and a pedicure. I called to make a reservation for…read moreus and requested that we sit together because we haven't visited in a while. They were happy to accommodate. We originally booked a "Relief Pedicure" but we ended up upgrading to the "Royal Treatment" and it was the most luxurious pedicure I have ever gotten. It was 100% percent worth the splurge. The spa was clean and decorated in red and gold for the Lunar New Year. Everyone was so nice. I love cooking Vietnamese food so the owner even brought me a special Lunar New Year dish (I think it's called Báhn Chu'ng or Báhn Tét). It was so delicious and so thoughtful. She even made me some extra to go. I live an hour and half away but I'll definitely come back to this hidden gem.

Pedicure was great, friendly staff and clean atmosphere. I would recommend. Will come back.read more

Jackie is amazing--she really listened to my vision and even custom-mixed the exact color I wanted…read morefrom scratch. Super clean and professional (she sterilized everything in front of me), and her Gel-X technique is fast, long-lasting, and so relaxing I almost fell asleep. Tony did my pedicure and was just as great--professional, positive, and really attentive to what I wanted. Herbal Nail and Spa in Chino is clean, beautiful, and has a great vibe with drinks, music, and movies. Management checks in, which shows they care. Highly recommend.