Called Cool Dude AC & Heating over the weekend when our AC conked out and it was 95 degrees…read more Grace was very accommodating with scheduling, and upon arrival was able to trouble shoot and resolve issue. Great communication as well. Fairly priced and highly recommended.

Clay is no longer running the show. He has a lady Grace who is doing most of the work and she…read moredidn't even wire my overflow pump correctly. Zeke is an amazing very nice guy, however. He goes above and beyond for you. I'd at least get another quote from another AC company before using this one.

I just want everyone to know how awesome and efficient Percy was. He was very responsive and kind…read moreenough to come to our home on Christmas Eve for an AC issue. He was very upfront and thorough about the issues he found. He was honest about what we need to do in the future to avoid any more issues and they were very reasonably priced. He was able to address the problem and fix our AC in no time. I definitely recommend this business and Percy for your AC needs.

The air conditioner broke for the first time, so I asked a nearby repairman to fix it. This guy is…read morevery professional, he has been professionally trained and passed the test to repair air conditioners in Houston, and has just recently established his own new company. A very enthusiastic person, he quickly found the problem with my air conditioner, the price is very reasonable, he brought almost all his tools and accessories, so it was solved in two hours, which really exceeded my expectations. He can also speak Chinese, but his English is really good. I promise I will contact him again for air conditioning issues in the future. Highly recommended！

We have continued to use Central City Air regardless of any dis-satisfaction we may have had with…read morethem in the past. They put in our system and it seemed practical to have them continue to maintain it. I can say, without reservation, that they have provided very prompt, courteous and effective service. I cannot change what I said about them in my last review, but I am happy to let people know that they have worked very hard to repair their relationship with us. We will continue call them for our A/C issues... which in these last calls were only for a thermostat concern and not in any way a problem with their previous work.

Central City Air made a service call to my residence (my AC went out the day before). The…read moretechnician, Ian quickly identified the problem as a malfunctioned capacitor and said he thought he had the part in the truck. 2 minutes later after returning from the truck he said he had a replacement capacitor and quoted me a fee of $347.00, which I agreed to; no haggling. He installed it and the AC unit was up and running. He provided the service quickly, courteously and what I thought was professional. HOWEVER: On review of the receipt I had no problem with the trip charge ($65) and labor $15 for 15 min), however on closer inspection I noticed the cost of the capacitor was $267.01!! I researched this part and could not find a similar capacitor for my AC unit higher than $25. The exact identical capacitor installed (American Radionic 2240 55+5 MFD) retails for $32.99. I called the office later that day to inquire about the accuracy of the invoice, thinking maybe there was a mistake. I was told that the capacitor has a 5 year warranty. She said however, someone from accounting (billing? or manager?) would get back to me. After 3 weeks and no response. I called back with the same inquiry and was given the same answer that this part has a 5 year warranty. AFTER NO RESPONSE: I wrote the President of the company stating that: I have been a loyal customer of Central City Air for over 6 years, getting biannual maintainence/service of my AC and furnace. I had been pleased with their service, fees, courteousness of the service staff...until now. I had no problem with the trip charge and labor charge. I probably would not have had an issue if it was double. I realize a service and expertise was provided that I was unwilling or unable to do myself. However, charging $267 for a $33 part (over 8x RETAIL COST) IS OUTRAGEOUS!. I realize there is overhead for ordering, inventorying, storing parts, etc. I realize it has a 5 year warranty (however I've had this unit over 7 years and this is the first capacitor replacement, so the old "standard" capacitor served me well). I also realize I verbally agreed to the estimate before the work was done. I don't have "buyers remorse" but a extreme displeasure in of being taken advantage of. I asked in the letter to the President of Central City Air to look into this excessive charge and that you will find a way to rectify this with an adjustment or credit. THE RESPONSE FROM the President of Central City Air: Thank you for taking the time to write a letter regarding your concerns about the flat rate charge for replacing the dual run capon 8/7/13. Here is a rough break down of the $267.00 flat rate. · We do not mark up the part · There is labor · There is 1 year warranty · There is cost of doing business I want you to know it matters to us that we take good care of you. Pricing right keeps us in business to serve you in the future. ALL OF THIS WAS A POOR EXPLANATION OF THE PROBLEM I HAD so I WROTE BACK TO to the President of Central City Air: The $267.01 invoice charge was listed as the cost of the capacitor, NOT a "flat rate charge". There IS a mark up. The American Radionic, USA 2400 Capacitor was charged as $267.01. This IS an excessive mark up from the retail list of $32.99 as attached in my letter. This certainly is an excessive mark up anyway you look at it. There is labor fee as listed on the invoice of $65.00 (trip charge) and $15.00 (12:52-1:02) There is a warranty, which is confusing and alarming (the invoice states 5 year vs. 1 year warranty by the President of Central City Air). There is a cost of doing business. I fully understand. But $267.01 fee for a $32.99 RETAIL part (American Radionic USA 2400 Capacitor) IS NOT doing fair business, "not taking good care of me" nor a way to demonstrate good will. Central City Air did not respond any further or attempt to explain.

Jose G. completed a maintenance check and I was very impressed with his service. This is a great…read morecompany with very professional and accommodating office staff and technicians. Their new installation went so very smoothly with constant supervision. The financing allowed me to take advantage of a competitive price. This is a quality product and company.

I called the AC company because my AC drain line was clogged. They sent out a guy who charged me…read more$89 to say they couldn't do anything about it. That could have been said over the phone and I wouldn't have wasted so much money for absolutely nothing. They will sucker any customer who calls them. Don't waste time or money with this firm.

The company was very easy to work with from beginning to end. They were very professional, stayed…read moreon task, and cleaned up after themselves. They explained how to work everything, answered all of my questions, and both workers were very nice. I would definitely recommend them for future work.

Jonathan was creative in approaching our AC needs. He spent a lot of time supplying novel ideas to…read moreour 3-story townhouse needs. I think he is well worth having to your home for a fresh look at your project needs.

If I could give more than 5 stars I would! Stephen was very personable and understood the urgency…read moreof our situation. Johnny was sent out to my 90-year-old father's house the same day, (8:45PM) to access the problem. All this time, my fathers was told he needed a new unit by another company and all he needed was a new breaker! The next morning, Johnny was there with a new breaker, completed the process and now all is well. They kept us posted with each and every step. It's nice to know there are actually people you can trust. Very highly recommended.

Scheduled quickly, good pricing, friendly and very clean!! Gilberts has changed 4 of my 5 AC and…read morevery satisfied with their work.

Replace evaporator coil. Work was efficiently and timely…read moredone at a reasonable cost. Contractor reviewed my request and was able to diagnose the problem after inspecting the condenser and the equipment located in the upper attic. The system has been operating perfectly since the work was done and I will not hesitate to retain this contractor for future AC work.

Topnotch Ac Systems redefines service and value. Daniel has installed 2 AC systems and done repairs…read moreto old units for me. He is punctual, professional and really knows his stuff. This company provides customer service AND value , over & beyond. I HIGHLY recommend Topnotch.

We were referred to Top Notch Air Systems by our son, who lives in Sugarland. We are in west…read moreHouston, and the owner came out the very next day and did an evaluation of our a/c. We did have to replace our unit, but we felt very comfortable , as we were shown what the issues were by Daniel, in a very professional manner, at a fair price. The entire new system was working beautifully by the next day! The installation team was very neat and respectful, and we could not have been happier with the customer service and attention to detail. We have found our new A/C company!