I have called 3 times to request Julie. She seems not to be taking new customers. Therefore, I…read morecalled 3 more times asking for a haircut for myself and my husband ( I also filled out your request for haircut appointment). I again called today and was promised a phone call back which again did not happen. No return phone call and No customer service. This salon is quite pitiful. Thanks for taking time for your clients as you did not!!! Very disappointing and I will tell the person who recommended me. Exceptionally Bad Customer Service

Absolute disappointment in my daughters hair color - we had to get her color correction. Will…read morenever go back to this salon. I know that mistakes happen with hair color, but we should have NEVER been allowed to just walk out of the salon without concerns raised by the "so-called professional" that were working that day because what she wanted isn't what she received. I eluded to differences in what she wanted and I was given the old "you can never get exactly what the picture shows"

It has been a few weeks since my last visit. While under the dryer, I kept getting stared at from a…read morewoman who works there. Not once but several times I caught her, made her aware of it too. The hairstylist, would prefer I get a haircut and style in addition to the color/lowlights, which I don't want to fork over that kind of money in one sitting. Especially when I don't like the style like I had previously received. Over priced and pretentiousness. Too many other salons to choose from, no thanks to your disrespectful gawking. I will take my money elsewhere. Thanks for showing me your true colors!

I love the place but their prices have gotten out of control. When your charging more then Chicago,…read moresomething is wrong.

The Pumpkin Facial by Gabbie is amazing. My skin was absolutely GLOWING when I left & is still soft…read more& bright the next day! The Facial was so relaxing and I left feeling pampered and refreshed. Gabbie was very informative as to what she was going to do and using. She did recommend products to use at home without being pushy. I love the moisture she suggested This was the perfect way to get my skin ready for fall. I recommend this Facial 100% you will not be disappointed! Salon Sein is the best for hair and now skin care!

Marissa and Eddie are awesome! They care about your hair and take time to focus on the details and…read morealways use high end products. Been with them for over 10 years and will never go anywhere else!!

I was able to get my hair cut in a timely manner. Essie listened to what I wanted and that is the…read morehaircut I received. They have a very relaxing salon.

I had the most wonderful experience at The Lather Lounge. I was greeted by Victoria with a big…read moresmile and warm welcome. She asked about the cut that I wanted, then we went into a softly lit room where she washed my hair and gave me a marvelous neck rub. Heavenly. Then a small head massage to finish it off. My cut was wonderful--so professional. I can even do my hair myself. All in all it was a great experience.

Always a great experience at Hair Cuttery and easy to schedule. Stylist listens and delivers what…read moreyou want. Great vibe.

My hairstylist did a great job. She was friendly and personable. She did try to avoid giving me a…read morebob, but unfortunately she did. I will be returning!

My heart goes out to the amazing staff at this wonderful establishment. Round of applause, standing…read moreovation - all the roses! My mom, a hard working school teacher for the last 30+ years, began her summer break in early June and I wanted to gift her a relaxing spa day! First of all, I'm located in Nashville so I put my trust in this lovely team to make sure my mom was all taken care of and they did that and more! Bless the staff for being so patient and kind with all my calls I made to make sure everything was perfect! I am amazed at the quality of hospitality. Every interaction was just outstanding. In my moms own words this was not only the BEST spa experience she had, this was the BEST GIFT she ever received. (Ladies and gents in the area take note that this is a great experience to gift your loved ones) I chose to customize a Renew spa package for her including a hydra facial. I added on lunch for her and she enjoyed her salad! I believe she also decided to get her hair done and she felt so refreshed! She called me AMAZED and couldn't wait to tell me every little detail. I also have to give my respect to the manager and staff because I asked them to make sure she does not pay for spa day and to allow me to pre-tip as well so my mom can be all covered. Thank you SO much for honoring my wishes. Thank you for all you do and for making so many people feel beautiful inside and out! I cannot wait to book again for my mom and I!

Went to see Torii who did an amazing job on my son's hair. He wanted a wolf cut and that is what he…read moregot. He was thrilled as was I to find someone who was talented at cutting curly hair. Booked a standing with Torii for color and cut every few weeks. Highly recommend.

I really wanted to love this place. I really did. 99% of the girls were awesome and that's what…read moresucks about this review. One of the managers obviously does not know how to do business. After months of spending thousands of dollars getting spa treatments, once a week blowouts with their $60 hair treatment, and on top of that getting my hair colored every six weeks, she treated me like dog sh*t. Apparently she likes to nickel and dime people. Even their loyal customers. When I first got my blowouts, I had asked the stylist to just touch up my ends with the straightening iron. No full head straightening. She was not charging me an extra $30 to do that. None of the stylists were. Because simply they weren't straightening my whole head. Week after a week I would pay the same amount of money for my blowout, unless I got an expensive treatment added on. Well, one day the front desk manager decides to charge me for my blowout an extra I believe $30. I explained to her what I've been getting and what I have been paying. She basically told me that the hairstylists need to be fired. I was wrong. They were wrong and she was right. She didn't even recognize me from when I come in EVERY week. That in itself , was pathetic. It's not about the money for me because obviously I was spending a lot of money at the spa. It was the whole principle of the matter. The fact that she was trying to get that little extra money from me after I told her I've been paying a certain amount of money every week, so sorta threw me for a loop. And the fact that she kept on saying that she was going to fire the hairstylists. I thought that was very unprofessional. Honestly, I think the owner of the spa needs to look into this because she just lost a loyal customer for the business. I know there are a lot of competition around. I just went to another spa and they actually include straightening in their blowouts. Same price. Even though I wasn't even getting my hair totally straightened. I was getting a blowout with touchups with a straightening iron because my hair flips up when I get a blowout. She didn't end up charging me that day, but she said going forward she was gonna charge me. Well obviously, there's no going forward because I canceled all my coloring appointments. The only one that loses is the hairstylists in the situation. But I'm not going to be nickel and dimed by an entitled , control freak of a front desk manager. I took my business elsewhere. Oh, by the way, I did call them and talk to them about my issue with this. I was told a manager would call me back. It's been two weeks now and nobody has reached out.

Such an awesome salon!! any girls that cut hair here are so well trained, i've had some really bad…read morehaircuts in my past, but I've never been done wrong here!

Love this place! Nancy is the best, she has been cutting my hair for 30 years, wouldn't trust…read moreanyone else!

I have been going to this salon for a very long time now and I cannot even express how happy I am…read morewith this place! They offer any array of services at competitive prices, at the level of other higher-end salons in the area. (They even offer massages and do nails, which a lot of customers are not aware of..) Every cut, color, and style has been PERFECT and I constantly get compliments on my hair! Everyone always asks me where I get it done. I've recommended this salon to many of my friends and family and they always leave happy! The staff is wonderful! Like any good salon, you are treated more like a friend, than just a customer. All the women that work there are truly lovely individuals, who seem genuinely interested in each client. This salon maybe a little hard too find, (in the Port de L'eau plaza, near Cheers) but it's truly a GEM! :)