Don't go here. The experience here was horrible. I chosed this place for a custom dress, the day of pick up she wanted to give me a totally different dress then what I was asking for. stating that this was what I had said I wanted. Quality is not worth the price. The day after my event the straps of the dress were already coming unsowed. Every time I look at the dress I feel sorrow and anger. she ruined one of the most important moments of the event. read more

As I was going thru some old mail/receipts. I came across Luna's receipt for my daughter's Quincenera dress. I gave this lady a $200 deposit that she refused to returned to me. mind you, I had purchase from her previously I thought she really appreciated our business. she was so fake pretended to be so sweet ! now I know the is a flag. watch out turn to another store if you want a good results in your event planning/purchase. during the time I was so devastated with her unprofessional attitude and i also needed to focused on my daughters quince I didn't do nothing. i continue to see reviews like mine ! wow no one had put a stop to her ! people file a formal complaint with BBB "Better Business Bureau" form what I see it continues to current my incident was in 2018. i highly recommend that you guys look somewhere else. her prices are over the top. always compare with others first I would not do business with her ever. Run away from luna's dresses you deserve better always. She also gave my daughter's friend a hard time from day one finally she got her dress a day before the family was so stressed and scare they will not have the dress ready. they got with no alterations she had no choice but to wear dress oversized the whole day. Don't trust this business for your peace of mind and expense amount. Good luck if you shop here. read more

The reviews speak the truth. My mother in law trusted this lady with her daughter's dress. Paid in full and was given a date for pick up. When that date came, she kept dodging my mother in law. After multiple tries, she finally answered and said it would be ready next week.. and next week, and next week, and next week. Dress finally arrived but then needed to be ironed/ steamed. (Not ready for pick up) Another "Next week" excuse. A 2 month delay for a dress. This lady truly lacks communication let alone customer service. Does not value her clients and their needs. Providing the client with the dress 1 week before it is needed by the client is ridiculous. Save yourself the headaches and look elsewhere. read more

Lucy made my daughter's dreams come true with the dress she made for her. The items that came with our package were more than I had expected! The dress was beautiful as well as her accessories. read more

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Lucy was absolutely amazing to work with. She was always available to answer any questions and made sure we were well cared for. My twin daughters quince dresses came out absolutely amazing! I highly recommend anyone looking for quince dresses to reach out and have their dresses made with her. Thank you Lucy! read more

Lunas Dresses - Twins Quinceañera dress bordado - Formal Wear Near Me - Huntington Park, California

I would like to start by thanking Lucy and Luna Dresses for my daughters gorgeous custom dress. I found this place by chance. My daughter has been planning her Quinceañera since she was 8. Yes, SHE has been planning. So needless to say she had very high expectations for her dress. We searched everywhere for her dress with no luck. We came across his boutique and walked in. We were greeted by Lucy. She happened to have a few minutes and was able to answer basic questions about a custom dress my daughter had her eye but could not find. Right from the start she sounded very knowledgeable and most importantly honest. She was able to tell me, yes we can do and what the limits were. Never pushy or sales like, like other places. We made an official appointment where she answered ALL our (I had a team of planners with me) questions. We decided to move forward with the dress. When it came time to choose the fabric we went to four different appointments because my daughter was very meticulous about all the details. She was patient, kind, informative and generous with her time. Communication was GREAT! If I would leave a message or text she would reply within reasonable time. All my texts and calls were answered. You can feel that she cares about making sure you're satisfied. We made a few last minute changes to the dress and she was very accommodating. The delivery of dress was on time and the quality of work was GREAT! Yes, I had my mother and sister inspect the stitching on dress. My mom gave her seal of approval. That means a lot because as we know all the Mexican ladies know what a good seamstress is. You can tell she works with team of experienced seamstresses. The photos do not do the dress justice. I would and will recommend her 110%. The quality of work and the price are unmatched. My experience was great. You can't go wrong. This process can be challenging and stressful but Lucy made everything so easy and fun! *** As you can see all reviews with photos are actual clients. :) **** read more

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I had a great experience with Lucy. She gave us a great bundle for my daughters quinceañera for a great price. The dress was beautiful! The other things were amazing as well. She was very nice and welcoming. You will have to contact her if you want to make an appointment though. Overall she was such a great person and we totally recommend her. Gracias Lucy!!! read more

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Omg i really loved my dress. Thank you so much. I really recommend to go to her if you planning a fifteen. But i also recommend for you to go like 8 months before if you want everything to go well and not stress about the dress. Everything was good everything was well thank you Mrs. Luna for this amazing dress! read more

Lunas Dresses - Dress - Formal Wear Near Me - Huntington Park, California

If I could give ZERO I would. I am so upset at myself for not doing the research before purchasing from Lucy. We were dress shopping that day and my daughter was so excited we just went with the flow. Lucy comes off as very professional and honestly made me feel confident in our choice at the time. Fast forward months later, the dress was "ready" a month after it was supposed to be. She tried to give us the wrong package then blame me for choosing the wrong number, good thing I was able to prove her wrong right then and there. The dress had to be altered, which took over a week again. Come to find out the DAY OF THE XV, nothing was done to the dress. We didn't have a choice but to have my daughter wear it that way. Lucy of course had nothing to say but deny, deny, deny!!! Don't waste your time or money on this business! Por si no saben Ingles, en pocas palabras no pierdan ni su tiempo ni su dinero en este negocio. Lucy al principio te hace sentir que es muy profesional y te da confianza, pero la verdad es que es lo unico de lo que me arrepiento de los XV de mi hija es haber comprado el vestido aqui. read more

Warning!! I repeat warning!! Do NOT purchase from this lady. If I could leave zero stars I would. First off this lady is very unprofessional and doesn't value her customers. I ordered a dress for my daughter paid the dress in full. She told me her dress would be ready by a specific date. I never got a call when the dress was ready to get picked up. I would call her and she never answered or returned my calls. The day I went to pick up dress she gave me a whole different dress from what I ordered. She didn't bother to help me resolve the problem. I had no choice but take the dress with me. She just gave me excuses. I'm very upset with her professionalism. Do not purchase from her. WORST experience ever!! read more

DO NOT PURCHASE FROM LUCY LUNAS !! This lady said she would have my daughters dress 1month before and ended up getting the dress 2 weeks before . On top of that , it is not the dress I ordered . Had I not contacted her and followed up constantly, she would have not had this dress ready on time . When I saw the dress I realized immediately it was not the dress I ordered . She blames it on me , that it was what I ordered . She is a liar and not an honest person . I am now going to look for a dress and hope I can find one off the rack . I spent over 2,ooo. 00 for a dress that is not what I ordered . Very unprofessional.. I will be seeking legal advice so I can get some of my money back , please reach out to me if you had a similar experience . Her damn VC is full and was never able to leave a message . I should have been worried after traveling 5 hours that she was only taking cash or Zelle because her " credit card machine was not working " Now I know why she does that !! Please email me at gabrielamfields@yahoo.com . read more

I just want to thank miss Luna she was so understanding this was are first time having such a big party she was so personal . She walked us threw what we need and was so sweet it was a good experience and memory for my daughters big day miss Lune made my daughter feel special ..Her dress was ready before the date that it was due to come she called us rite away to make sure are dress was perfect..... it was perfect!! Miss Luna truly is very loving she loves her work and it shows .. I never had a hard time getting a hold of her she ...if you want your daughter to have the full treatment of a princess I recommend Luna's Exspo !! read more

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If I could give more than 5 stars, it would be infinity!!! I recommend Ms Luna to anyone planing a special event! My story with Ms. Luna began in 2017 when my daughter and I began our search for quince dresses for her party in 2018. We visited several stores, and tried on many dresses- my daughter had a vision for her dress. When I'd ask the store associates for pricing and ideas, we got minimal service and overpriced quotes. In many of the stores the associates made us feel as if they were doing us a favor by just giving us a punch list flyer, as appose to focusing on customer experience. When we found Ms Luna, she was a god send to us, she listened to my daughter and while my daughter explained what she was looking for- Ms. Luna pulled out several design books and began to sketch and design a one of a kind quinceanera dress for my daughter. My daughter experienced the highest of customer service with Ms Luna- I knew she would take care of my daughter and me. Ms Luna went above and beyond: * We got a reasonable package with no hidden charges * Ms Luna is very detailed, she made sure my daughter's dress was fitted to perfection. * She helped us with all the damas dresses, ordered and fitted perfectly. * Helped with my own dress, altered it to fit perfectly. This was a very last minute request and Ms. Luna accommodated me. * Ms. Luna took time from her busy schedule to personally deliver the damas dresses to my house as I ran out of time to pick them up. This was beyond above and beyond! * Ms Luna also helped me find the tuxedos for the chambelanes. * She guided me on every step of the finishing parts like jewelry, hair styles shoes, dress style for my mother, and the overall color scheme for the quince theme. Hands down!!! Ms Luna is my forever go to for every occasion dress. Which fast forward to 2021, she recently custom-designed 2 dresses for my daughter- prom dress in May and graduation dress in June:) Thank you so much Ms Luna, the joy in my daughter's eyes speak louder than words You are a true professional, the care you take for your clients is inspiring. I look forward to calling you for our next dress! read more

Save yourself the headache,this lady will sweet talk your ear off at first,she will strike you as professional and dedicated,but she is the complete opposite she will NEVER answer or return your calls,long story short you will have to chase and literally BEG her for the dress,take this as a warning,and if you ignore the warning then good luck to you.. read more

If I could give her a zero I would but its not an option. do not order from this fake lady. When you meet her she's lovely and helpful but once it comes to delivering she is a nightmare. I order my daughters quinceañera dress on march 31st because we needed it to be ready by the end of june for pictures. At first she said we will call you when I have options for materials which took about a month or so. She didnt get the one my daughter wanted so we choose a different one. This was already 3 months since we ordered it. Then she calls me to tell me her seamstress didn't buy enough so only half the dress was done and she wasnt sure when the rest was coming. I mean come on.... We were still being nice and giving her the benefit of the doubt so we went and choose a different material which was supposed to be ready in a week. Mind you, I already had everything set for that particular color. from decorations to flower to dama dresses and I rescheduled photo and make up sessions twice because of this delay. once we choose the final material which by the way we were not happy with, she tells me I will call u tomorrow for pick up in a week. I was calling her, texting her and no answer. Until I told her I wanted to cancel then she calls me and still tells me the dress wont be ready for 14 more days. I had payed her half of what I owed her already and of course now she doesn't want to give me back anything. please take my advise this place is not professional and will give you a lot of white hairs. I'm attaching all my conversations for proof of my nightmare. read more

This lady is super unprofessional please listen to the other reviews that speak negatively about her. Not only did she charge us so much for a dress she also wouldn't call us to let us know when the dress arrived. As the other reviewers said she never answered the phone when we would call and when we did schedule to pick up the dress she made us wait for two hours in the heat. On top of that she didn't have the correct dress she said the one we wanted would take longer to arrive (it's also two weeks before the party) We also had ordered a cape from her and she told us she would have it the same day she had the dress and she didn't, she also over charged us for the Carolina for the dress.This woman is totally unprofessional and you should never go here I hope this shop closes down because this scammer doesn't deserve your money. read more

DO NOT GET YOUR DAUGHTER'S XV DRESS HERE!!! I had order my daughter's dress in October of 2022, and didn't receive it until March of this year after I was promised that it would be ready within 1-2 months from the moment I ordered it. This lady seems attentive and professional at first, however that's far from the truth. Whenever I would call too ask if the dress was ready, if she was going to have the accessories ready, she never responded and simply left me on read or delivered everything I would text her. She would also make up dumb excuses on why she wouldn't have the stuff ready on time. Along with this, she would constantly have her store closed and would never update us on what was happening. She didn't even give us the accessories until the night before my daughter's xv, and they weren't even the same color as the dress, the colors were WAY too bright and they were falling apart. And for the materials for the dress itself, it was almost as if the materials didn't work anymore, or as if they were rotting, because on the day of the xv, the dress was constantly ripping apart at even the slighted tug or pull, and even when we had it stored away and wrapped up (exactly how it came), the materials/fabric along the corset section was torn down the middle. So unless you want to constantly beg for your daughter's xv dresses and accessories to not be on time, or unless you'd like to be lied to, I strongly suggest not buying any dress here, as I'm incredibly upset for not doing my own research beforehand. read more

She gave my sister her dress one day before her 15. She never answers her phone & when she does she reschedules over & over. Her dresses are beautiful but not worth the stress. ONE day before her 15. Then she wants to blame my sister and say that she took too long to pick the dress which is not true and if that was the case then she should've told us at the moment that the dress would take longer. AND she said she wasn't able to start the dress until we paid the WHOLE $1400. My sister didn't even see the dress until the day she got it to take home and it wasn't how my sister said she wanted it. Terrible business owner. That's why her first store closed down. Don't go here unless you want to be a stressed mom and have a sad quinceañera. read more

Worst place ever . Two days before the day of the party & still no dress , we haven't even been able to try the dress on. Shes quick to ask for money upfront but takes her time to even do her job . She always says its almost ready but it never is. The dress ended up not being what we asked for. Something completely different from what was asked to be done. Once you tell her whats wrong she says she did what she was capable of doing. Don't recommend this place at all. read more

This lady will not return phone calls. She never in time with appt. The only time you'll hear from her, if you owe her money. Word of advice, dont tell her the exact date of the event. Tell her it's a month before and hopefully you'll get your dress on time. The dress was beautiful and perfect my daughter. Also another advice make sure she go es you the petticoat right there when you get your dress. She says she lends them out and they dont come with a dress. I find that odd. read more

NOT PROFESSIONAL ! Definitely the WORST experience of my life with Miss Lucy! I ordered my daughters dress in June with plenty of time for her Quinceanera and her photo session in November. Luna's Dresses was going to custom make it. She never called for my daughter to go try on the dress to ensure a perfect fit! obviously because they never started making it ! I was promised my dress on a certain date and it was not ready. All I was given were excuses. As a previous review stated, I was also given the excuse that her seamstress ran out of material. Shouldn't a seamstress know how much material she is going to need based on the measurements. That is obviously not an experienced seamstress. We picked up the dress a week before the party and it was nothing like the picture I had given her to match. The only reason I had my dress a week before is because I pressured her and literally waited in her office for the dress. I had no choice but to take the dress as the party was one week away and no time to return.. The day of the party the dress kept falling off and was not a perfect fit nor was what we ordered! Not for the price I paid for the dress at least ! read more

DO NOT BUY HERE!! Please be warned. This lady is a fraud. My family and I ordered dresses months ago for my nieces quincianera with the promise that we would have our dresses in 4 weeks. Months later and lots of ignored calls after we still didn't have our dresses days before the event. This lady kept our money and didn't want to give it back to us until we called the police. This is not the first time she's done it I hear. My nieces event is this Saturday and she still has no dress because of this person's bad business. If I could I wouldn't post any stars. We lost so much time. Do not purchase from here. You'll have a horrible time. Please avoid. read more

Please be warned this lady lies through her teeth makes false promises, I went 6months Before my daughters quinceanera, I was promised my daughters dress before August 25th because her event was September 5th Well guess what? I got the dress a day before the event! I asked her somany times I need the dress every time she would make an excuse! Why she didn't have the dress! I finally got the dress, it looked beautiful but the dress started to fall apart, the beading fell off! She made something that was suppose to be beautiful a nightmare! Please avoid the stress! don't purchase anything from this lady! read more

Do not buy your quinceañera dress here!!!! This lady is a fraud! We purchased a quinceañera dress here only to receive it the day before the event! We were supposed to receive the dress a month before, but she kept it pushing the date back saying it would arrive next week and so forth only to have to pick up the dress the day before the event! For a $1000 dress the quality sucks it tear from the bottom!!! Again do not buy your dress here unless you want to receive it the day before! read more

I had the best experience ever, my family and I spent months looking for the perfect dress and this is where I found it. Even with a broken arm they managed to get my measurements and the dress came out exactly how I wanted it. I couldn't of had a better experience anywhere else. Really love the work that they do! read more

Lucy from Luna's Dresses made the impossible happen. Not only did her and her team deliver an amazing dress, she did it in record time. We wanted something unique and different. We gave her a photo of a dress our daughter had fallen in love with. Several places we took the photo too prior to meeting with Lucy could not create it in time or within our budget. We met Lucy at a local event and made an appointment to meet with her. Lucy and her staff made us feel at home and told us not to worry, they would make it happen for us. We were sceptical at first but we felt confident in her years of experience and gave her our full trust. A few weeks later the dress was ready and all we could say was, WOW! This dress was not easy to make since it had a great amount of detail and embroidery. The fabric was very difficult to work with, but Lucy and her team surpassed our expectations. Our daughter looked amazing at her party. Everyone complimented her dress and told us that it was so different and unique. My family and I are very grateful to Lunas Dresses for assisting us in making this special day one that we will never forget. read more

Lunas Dresses - Parisian theme Sweet 16. Custom dress design and tailored by Luna's Dresses. - Formal Wear Near Me - Huntington Park, California

My daughters quinceñera is next weekend and no dress she keeps on given us the round around telling us that we should of payed it in full and the company we're she order it from will send it faster. when in the beginning she said to just give her half then when the dress arrives to give her the other half. Today I went and ask her what was going on she said that UPS didn't arrive and I ask her if she has the tracking number so we can track it but again...no straight answer. And in top of that she wanted 200 more to expedite the dress when she said it was on its way..lies after lies. Beware I place my order in April 2018 and we are in September. I wonder to how many people she does this to and they don't stand up to tell her or don't know.5 months in and no dress do not buy from here. My daughter had a photo shoot and now we cannot do it just because of some irresponsible person and bad customer service, And she's has never apologize for the delay she doesn't care. read more

worst place to purchase a dress!! please believe the reviews they are really accurate. my cousin had bought a dress on may and was suppose to be ready a month before her 15 and it wasnt ready. today it was suppose to be ready to top it off she made us wait 2 hours in the heat. we called and she never answered and then messaged us saying she was 10 minutes away and ended up being another 30 minutes. keep in mind we came all the way from azuza. when we get there the dress wasnt even the right one she ended up manipulating us to thinking it was the dress till we asked to pull up the catalog. she also didnt have the back of the dress hoddie that we had listed on the contract. it was suppose to be ready with the dress. the lady is so unprofessional, i dont understand why she still open. dont waste ur time and money here. i'm so disappointed we had reservation to take my cousin pictures this friday and had to leave with the dress that she already had tried on since we had no other choice. i feel so bad because my cousin has always dreamed about this moment since she was 7. last thing she made us pay 200$ for the white part in the bottom and it was used and on the floor when she tried it on. her store is also so unorganized. i wish i can give her zero stars. pls dont go here. SHE SO UNPROFESSIONAL. read more

When I was chosen to be a God mother I was very happy not only that I was ask as a gift for my birthday as well. Every thing was going well I come all the way from South Carolina to a special event and I get here to find out we are 3 days away from the 15ra and still no dress I immediately call the dress lady and no answer. Came looking for her next day "MONDAY"and the place NOT open came back the following day "TUESDAY" and she's here still cutting fabric that she is attaching to the dress and tells me not to worry and to come pick up the dress THURSDAY I come Thursday and the dress is nothing similar or compare to what we had ask for. And still needs work to do come back Friday and nop hoping that it will be done. I already had in mind NOT TAKING THE DRESS AND even if I was taking it it still needed things to fix it had threads hanging out. I walk out of the store with NO DRESS AND STILL HAVE TO GO LOOK FOR ANOTHER ONE IN LESS THAN 24 HR WORST WORST EXPERIENCE EVER FOR AN EVENT THIS BIG going back and forth so many times it is stressful . This is a special event for our girls and no 15ra should be going through this. IF YOU WANT TO STRESS YOUR SELF AND NOT GETTING WHAT YOU ASK FOR THIS IS THE PLACE TO GO BAD BAD BAD PLACE Y NO ME IMPORTA QUE LO LEA SEÑORA X Q SE Q LO LEERA DEDIQUESE HACER OTRA COSA Q ESTO NO ES LO SULLO. DIOS LA BENDIGA read more