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    Lunula Nail Studio

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

    By appointment only

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    Services - Lunula Nail Studio

    Manicure

    Manicure and pedicure

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    Recommended Reviews - Lunula Nail Studio

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    1 year ago

    Helpful 1
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    Noir Nail Bar Vancouver - We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    Noir Nail Bar Vancouver

    4.0(33 reviews)
    2.8 mi

    I came to this salon about six months ago for the first time. During that visit, the nail…read moretechnician accidentally nicked my finger, causing it to bleed. It was a very small cut, so I didn't make a big deal out of it and let him continue. A few minutes later, while filing another nail, it burned so badly that my eyes watered. I even said, "Ouch! Maybe my nails are just sensitive today." Despite that experience, the customer service that day was kind, so I left thinking maybe it was just an off day. When my friend suggested we come back this past Saturday, I was hesitant but decided to give the salon another chance. I spent $150 on my nails because my daughter's birthday party is next Saturday, and I wanted to get them done early so I wouldn't have to worry about them during the busy week. We left for Seattle after my appointment and returned Monday. By Sunday--less than 24 hours later--my nails had already started chipping. I went back to the salon to have them look at the issue. Instead of acknowledging that something might have gone wrong, the first thing I was told was that "this gel doesn't last long." I asked, "Less than 24 hours?" I was then asked if I had been cooking a lot for my daughter's party. I explained that the party wasn't for another six days, so that wasn't the cause. During the conversation, the customer service representative rolled her eyes at me, which made the experience even more disappointing. My issue isn't the money. It's the lack of customer service and accountability. Sometimes products fail or mistakes happen--that's understandable. What matters is how a business responds. I ended up going to my regular nail salon, and the difference was night and day. As soon as I walked in, they asked, "Oh no, did we do this?" When I explained what had happened, they fixed my nails with care, kindness, and without making me feel like I had done something wrong. I believe good customer service is about listening to your customers and standing behind your work. Unfortunately, that wasn't my experience here, and because of that, my friend my daughter and I, won't be returning. My friends nail was also damaged and her finger nicked at this appointment but I will let her write her own review. UPDATE: THanks for the response again this confirms that they are blaming the client and lying. No apology about how I was treated. Your response speaks volumes. If you did stand to your 7 day policy I would have been treated differently from the start and this review would never have happened. Not the clients fault that you use cheap material.

    Never have I ever paid so much for a mani/pedi. I chose their matcha pedi which was nice but didn't…read moreeven come with callus removal. Then I somehow chose the $25 nail polish ‍ no you do not get to keep the bottle for that price! Then I was up for my builder gel fill. The technician first told me I needed a new application, ummm whyyyy? I've never had anyone tell me this before. So that apparently was going to cost me a removal fee and a new set fee rather than just my fill. And apparently there was also a fee to shape my nails?!? Say whaaaaa?!! Felt taken advantage of by the end when my bill was $165!!! After tip we're looking at $200, is this LA?!? Never again,...

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    Noir Nail Bar Vancouver - We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    Noir Nail Bar Vancouver - We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    Noir Nail Bar Vancouver - We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    See all

    We are a new salon in Vancouver, with talented nail techs and updated trends/products. We are located in Commerce Center on Millplain.

    LeO Nails & Organic Spa - Vancouver - Your hands deserve a masterpiece!
 From delicate florals to bold abstract designs, we create nail art that matches your style.
 Let yo

    LeO Nails & Organic Spa - Vancouver

    4.2(47 reviews)
    2.9 mi

    My daughter and I visited as walk in pedicures and were seated right away, offered a drink and…read moretreated great! Rosha was wonderful and Tom was great working with my 6 year old! We will be back!

    My mom and daughter came her a week ago. The nail salon is very nicely decorated on the inside…read more Everything is clean and has a welcoming vibe. Lots of free parking in front of the store. My daughter got gel with French tips. However after only a few days they began to come off. I called and they said they had a 7 day guarantee and that we could come back and fix it for free. They were very friendly about it and did not make us feel uncomfortable. I really appreciated it. Apple, was my daughter's nail technician and she was so kind and professional. We ended up just getting regular gel nail polish. The front desk girls have great customer service. But some of the other workers there are very intimidating and just stare at you. Every customer should be greeted and welcomed in, after all we did pick your establishment to spend our money. Overall, the experience was good. They have so many nail color options and styles, you will find something you love. We will be back to try them out again!

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    LeO Nails & Organic Spa - Vancouver - Your hands deserve a masterpiece!
 From delicate florals to bold abstract designs, we create nail art that matches your style.
 Let yo

    Your hands deserve a masterpiece! From delicate florals to bold abstract designs, we create nail art that matches your style. Let yo

    LeO Nails & Organic Spa - Vancouver - Elevate your nail game with our premium Acrylic Powder & French Design!

    Elevate your nail game with our premium Acrylic Powder & French Design!

    LeO Nails & Organic Spa - Vancouver - Sparkle & Shine All Day Long 
Our long-lasting nail art ensures you look flawless every day. Choose your favorite design and enjoy be

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    Sparkle & Shine All Day Long Our long-lasting nail art ensures you look flawless every day. Choose your favorite design and enjoy be

    Lunula Nail Studio - othersalons - Updated September 2026

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