I came to this salon about six months ago for the first time. During that visit, the nail technician accidentally nicked my finger, causing it to bleed. It was a very small cut, so I didn't make a big deal out of it and let him continue. A few minutes later, while filing another nail, it burned so badly that my eyes watered. I even said, "Ouch! Maybe my nails are just sensitive today." Despite that experience, the customer service that day was kind, so I left thinking maybe it was just an off day. When my friend suggested we come back this past Saturday, I was hesitant but decided to give the salon another chance. I spent $150 on my nails because my daughter's birthday party is next Saturday, and I wanted to get them done early so I wouldn't have to worry about them during the busy week. We left for Seattle after my appointment and returned Monday. By Sunday--less than 24 hours later--my nails had already started chipping. I went back to the salon to have them look at the issue. Instead of acknowledging that something might have gone wrong, the first thing I was told was that "this gel doesn't last long." I asked, "Less than 24 hours?" I was then asked if I had been cooking a lot for my daughter's party. I explained that the party wasn't for another six days, so that wasn't the cause. During the conversation, the customer service representative rolled her eyes at me, which made the experience even more disappointing. My issue isn't the money. It's the lack of customer service and accountability. Sometimes products fail or mistakes happen--that's understandable. What matters is how a business responds. I ended up going to my regular nail salon, and the difference was night and day. As soon as I walked in, they asked, "Oh no, did we do this?" When I explained what had happened, they fixed my nails with care, kindness, and without making me feel like I had done something wrong. I believe good customer service is about listening to your customers and standing behind your work. Unfortunately, that wasn't my experience here, and because of that, my friend my daughter and I, won't be returning. My friends nail was also damaged and her finger nicked at this appointment but I will let her write her own review. UPDATE: THanks for the response again this confirms that they are blaming the client and lying. No apology about how I was treated. Your response speaks volumes. If you did stand to your 7 day policy I would have been treated differently from the start and this review would never have happened. Not the clients fault that you use cheap material. read more

Never have I ever paid so much for a mani/pedi. I chose their matcha pedi which was nice but didn't even come with callus removal. Then I somehow chose the $25 nail polish ‍ no you do not get to keep the bottle for that price! Then I was up for my builder gel fill. The technician first told me I needed a new application, ummm whyyyy? I've never had anyone tell me this before. So that apparently was going to cost me a removal fee and a new set fee rather than just my fill. And apparently there was also a fee to shape my nails?!? Say whaaaaa?!! Felt taken advantage of by the end when my bill was $165!!! After tip we're looking at $200, is this LA?!? Never again,... read more

Noir Nail Bar Vancouver - Nice large pedi area in the back - Nail Salons Near Me - Vancouver, Washington

Visited this spot for the first time recently And I was so impressed!! The service was friendly and the pedicure options were really fun! I tried the "double shot" pedi which incorporates coffee and it smelled amazing. I also got a free Vietnamese coffee with it and it was some of the best coffee I've had in my life IN A NAIL SALON of all places! Will be back! read more

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Our normal place's phone was disconnected, so I couldn't make an appointment. I went looking for alternative salons, and Noir came up. I booked two pedis and a manicure for my friend at 2pm, and they had availability at 4pm. I was impressed by the layout, cleanliness, no smells but cinnamon, and their offerings. They had really good designs, but I was most interested in the quality of my pedicure. They offer seasonal pedicures, so it's worth visiting at different times. They have a complimentary drink, seasonal drinks/cocktails, and lovely ingredients depending on the pedicure you choose. Mine was rose and milk. They offer collagen masks for your feet, and a steamer on your legs. One of the best pedicures I've had. Well worth the drive from Troutdale. read more

Noir Nail Bar Vancouver - Pedi supplies - Nail Salons Near Me - Vancouver, Washington

Kimmy was so sweet and very talented. Everyone was friendly, the salon is clean, and they offer free drinks of all kinds! My gel nails turned out perfect, and I ended up getting engaged the next day! read more

Noir Nail Bar Vancouver - Nail Salons Near Me - Vancouver, Washington

Grand Opening was so fun! The services were just as good as the soft opening! I had the espresso Pedicure and an acrylic fill. Both artist did a fantastic job. Everyone was so hype and helpful. Such a fun vibe. I love this salon and I couldn't recommend them more! read more

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Our party of 5 booked in the afternoon and the receptionist on the phone was able to get us in same day and recommended a time where they could better accommodate us instead of just getting our larger party in quick. The nail bar is new so everything still feels very luxurious with the clean, bright, modern interior. They offer complimentary drinks from alcoholic to non-alcoholic drinks such as mimosas, soda, iced viet coffee, and tea My nail tech was Wendy and she was such a pleasant person to chat with throughout my session. I had an outline of the nail style I wanted but she helped me with the finishing touches and the design came full circle! Wendy is detailed, gave me time, and visual options to help me make a decision. Wendy will be my go to nail tech at Noir Nail Bar and if I were you, I'd book her asap! . read more

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I've been to this salon a couple of times before, but unfortunately this visit was by far the worst experience I've had. It took almost two hours just to get a pedicure because two of the technicians were continuously having a side conversation. The technician working on my feet kept getting distracted and would stop working for long periods of time, making the service take much longer than it should have. I decided to get a manicure afterward, hoping the experience would be better, but it only got worse. The technician who worked on my nails was rude and unprofessional. She kept grabbing and pulling my hands very roughly. While filing my nails, she cracked one of my natural nails down the middle, causing it to bleed. I repeatedly told her she was hurting me, but she continued to handle my hands roughly. Eventually, I had enough and asked for someone else to finish my manicure. What was even more disappointing was how management handled the situation. Instead of apologizing or addressing the damage, the person in charge simply looked at my cracked, bleeding nail and said, "It's okay, honey. We can just put glue on it." That response completely dismissed the fact that my natural nail had been damaged and that I was in pain. To make matters worse, instead of taking responsibility, they made excuses for the technician's rough handling. Before I even left, I saw another employee teaching her how to remove gel polish because she was apparently new and didn't know how to do it properly. Customers should not be paying full price to be treated by someone who is still learning without proper supervision. I was extremely disappointed with the lack of professionalism, the poor customer service, and the way my concerns were ignored. I will not be returning, and I cannot recommend this salon based on my experience. read more

Katay was so sweet and checked in to make sure I was happy with my pedi. Best menu of options for pedicures in Vancouver. Easy to schedule appointment online and they always take you back on time. The free drinks have options for alcohol or mocktail and are a step above anything you find in other salons. Cute biz and the vibe is welcoming and relaxed. read more

My first visit here was fine, so I was excited I'd visit again. I liked that they had personalized drinks and cute seasonal and decorative items with the set of service. But it will not veil over the experience I had these past few months. After my first, every visit after that was disappointing. Over the course of a few appointments, the last two women, both seemed to be rushing through the service. On my second-to-last visit, the nail technician kept adding layers of gel polish (more than normal), because they couldn't get the design correct, which made my nails thick, painful, and difficult to remove. They also dug into the sides of my nails, leaving me with two painful cuts. The nails looked cute, but I was uncomfortable and knew they ended up damaged. Then, on my last visit, the massage portion of my package was mostly completely skipped. The timer started while my nails were still drying, and my legs weren't massaged at all, even though it's supposed to be part of the service. That usually is the cherry on top for me. For that to be omitted left me sad. It was the first time someone decided to skip out on that. I then looked at my pedicure and noticed that the polish wasn't even. I had hoped the experience would improve over time, but it didn't. It was frustrating to realize that my trust in this place was misplaced. It's time to move on. There are definitely better options nearby, and I won't be returning. read more

The people were nice and the salon was very clean but they were very expensive compared to several other local salons I have been to. Not sure if I will return or not. read more

I had such a conflicting time last time I was here. I came in for a pedicure and they said they had time for me but they sat me in a chair and I waited over a half hour for someone to start on me. My pedicure turned out so good but unfortunately I will not be coming back for another one because their pedicure chairs are the most uncomfortable chairs I have ever sat in. My legs were actually going numb and it was the only thing I could think about, so I could not even enjoy my pedicure, even though she did such an amazing job. read more

I really wanted to love Noir Nails long-term. The vibe is great, the space is beautiful, and their pedicures are genuinely relaxing with lots of options to choose from. It feels like a luxury experience. Unfortunately, the pricing has become frustrating and inconsistent. I've been getting my nails done every 4-5 weeks with building gel on my natural nails -- no extensions, no drastic changes. The only filing/cutting done is to maintain their regular length. On my most recent visit, I was hit with a $10 upcharge simply for filing my nails shorter, which has never been an issue before. When I questioned it, I was told the tech uses a "guide finger" to determine length, which wasn't what actually happened. It felt arbitrary and like nickel-and-diming rather than a clearly communicated service charge. I did try to have a conversation with the front desk, but the explanation didn't match the service I received. For the prices they already charge, these surprise add-ons are disappointing. I don't mind paying for quality -- but I do mind unclear pricing and being charged extra for basic maintenance I've always received. Sadly, because of this, I won't be returning. read more

I love this nail shop! The entire team is so kind. You can tell they focus heavily on guest service. The vibe is like a spa. Gorgeous place, lighting and always super clean. My favorite nail tech is Heidi. She is so personable and truly cares about your satisfaction. I read my kindle when I go and when my hands are busy she flips the page for me. Her nail art is amazing and she is so good at shaping nails. Go to Noir and schedule with Heidi! read more

Noir Nail Bar Vancouver - My last set for Spooky Season - Nail Salons Near Me - Vancouver, Washington

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Crap service, low quality, nails don't last, not worth the price, will not be back. Don't waste your money here.

I have been coming to this salon since they opened last year. Friendly staff, clean and they make it so festive for each season!

5 Stars I'm not usually one to leave reviews, but Noir Nail Bar in Vancouver really impressed me. I came in for a pedicure with my fiancé--something I don't do often--and the whole experience was top-notch. The place is modern, clean, and has a cool, upscale vibe without feeling over the top. I went with the Eucalyptus feet treatment, and it was honestly better than I expected. Super refreshing and relaxing. The massage chair was legit one of the best I've tried, and the staff was friendly, professional, and made the whole thing comfortable. They didn't rush anything, and I left feeling way better than when I came in. If you're a guy thinking about getting a pedicure or just want to take care of your feet, I highly recommend checking this place out. It's worth it. read more

Noir Nail Bar Vancouver - Nail Salons Near Me - Vancouver, Washington

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I love Noir and Wendy! She is my go to for my acrylics. The establishment is so clean and all the staff are so friendly and helpful. Top notch always! read more

I love this nail salon. I found them on TikTok and I drive over from Portland. I see Danielle for my gel builder fills. She makes my nails so so pretty. She and others have done my pedicure, all were amazing. Great salon, competitive pricing, clean and comfortable. Sharing pics from my last 3 gel builder fills with gel colors. Each brought me such joy. read more

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The nail tech cut my toes in two places. The owner then said it was pressure marks but you can see dried blood in photos. Don't let them cut your toenail cuticles. read more

First time stopping by and I had a great experience here! Jessica did my pedicure and she was wonderful--so detailed, gentle, and made it really relaxing. I enjoyed how thorough it was--the staff took their time, and my nails look great. My stepdaughter got a regular manicure, and she was really pleased too. The atmosphere was clean, welcoming, and not rushed, which made the visit even better. We'll definitely be coming back! read more

The vibe is luxurious and I am definitely impressed with the quality and service received. Their complementary drinks are above normal offerings. Jolie was great, she took the time to meet my expectations and explained the differences between acrylics and gel x as I expressed my disinterest in acrylics and the damages it causes my nails. This was my first gel x experience and definitely not my last. Love the natural feeling and I haven't lost a nail a month in! read more

Noir Nail Bar Vancouver - My first time getting gel-x and won't be my last! Jolie was great and the whole experience at Noir feels luxurious - Nail Salons Near Me - Vancouver, Washington

The service here is amazing!! My favorite place to go they are so nice!! Pedicures here are honestly the best.

Coming from Los Angeles, the interior design of this spot is absolutely gorgeous. Service was great and prices are reasonable! So happy I live less than a mile away and happy to say I have found my new nail spot. Thank you guys!! Will be back again soon. read more

I've gotten my nails done by Chloe at Noir Nail Bar several times, and each visit somehow tops the last On my most recent appointment, I mentioned to Chloe that I had a feeling my partner was about to propose. She said, "say less," and completely nailed the vibe I was going for! Sure enough, we got engaged a few days later. Thank you Chloe for making such a special moment even more perfect! read more

Noir Nail Bar Vancouver - Nail Salons Near Me - Vancouver, Washington

This place is such a gem! My mom had her pedicure done here earlier in the day and couldn't stop talking about how great it was and I had an appointment for 6:30 that same day. They close at 7:30, but you'd never know it they were so kind, took their time, and never made me feel rushed. They even stayed a full 30 minutes after closing just to make sure I left happy and I did! The staff is the sweetest and it honestly felt like they cared about my experience. Will be coming back! read more

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Beautiful and clean salon with excellent customer service. You're given complimentary drinks upon arrival. My only complaint would be the limited BIAB color options. read more

Noir Nail Bar Vancouver - BIAB Options - Nail Salons Near Me - Vancouver, Washington

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Gorgeous salon with professional techs. Rick did a great job on my manicure. All employees are friendly and there to help with all your needs and a fun salon to visit! read more

Had a great experience at Noir Nail Bar! The staff was friendly, the place was clean. Tons of color options and good prices--definitely coming back! read more

Great new place! I was looking for a salon that I can trust to not give me any foot issues and I found it! They use disposable files/pumice stone and sterilized clippers. They have a very inviting atmosphere making their salon stand out compared to others. Offering you a complementary drink and snacks. Natalie is talented at what she does and always a joy to work with! read more

First time coming in after seeing them all over Tik Tok! I called in for a appointmen and I got one so easy! same day. my nail tech was Natalie she was amazing and soo swet! great service and now I'll be coming back here! I got a spooky pedi and it was amazing! im excited to see what they'll come up with for Christmas! read more

While I love the ambiance, I have gotten a couple pedicures and the first one was great. I went last week and the lady who did my pedicure painted over a broken nail that was partially broken away and painted 3/4 my toenails. read more

so ridiculously expensive for such a crappy service, my nails didn't last at all, they were taking selfies as staff instead of helping waiting customers, maybe put on the dl the social media glamour you want to portrait and actually do a job worthy of your sky high prices??? read more