The nail tech agreed to do a design before he began doing the nails. It was a simple design with stars. He started doing it and was unable to make a star, so he asked me to switch a design. Then he began lying and saying he could only do a single color after I had already been sitting there for an hour and a half. I ended up leaving with something I did not want because he could not do multiple design options that I gave him. run away from this place! read more

if i can give then no stars i would! i came in for a 2nd polish change after just getting my toes done here 4 days prior.. they started chipping the same day. i sat in the chair and i was done in less than 7 minutes the job looked terrible & the polish was cakey i asked the lady to take it off & to have someone do them because i was feeling like she was in a rush she got upset & start raising her voice asking why i don't like it, that's it's not rushed & shes not letting anyone do my toes if she doesn't do them. this went on for about 15 minutes with her yelling at me no other employee or manager stepped in until it was time for them to want me to leave, never will i return there with how nasty that lady was towards me read more

This place is not bad, but not good. I think businesses don't realize how significant inconsistent service is. One time my gel polish last 3 weeks. Next time 3 days. One tech is nice, the other so much attitude. 2 days later my nails look like this! read more

Lush Nails & Spa - Massage Near Me - Atlanta, Georgia

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I have been going to Lush on and off for 10 years and they have severely gone down hill. I went for the first time in a few months to get an SNS manicure and they did a TERRIBLE job. Within 2 days one of my nails chipped while unbuckling my seat belt. When I went to get it fixed they put on a different a color and when I told them it was not the same they argued back. They then made me pay $5 for getting ONE nail fixed. Very next day, another nail chipped but I refused to go back. Never going back here to get my nails done. read more

I came in to get a mani and pedi. I walked in and stood at the desk and the people at the desk continued working and ignored me until I said something. They took me back to work on my nails they brought be a bowl full of acetone for me to dip my fingers in to take my old sns powder off. I requested that they wrap my fingers individually to do my soak off because when I DIP MY ENTIRE HAND IN A BOWL OF ACETONE it irritates my skin. They refused to do it. They literally said no we're not going to do that you just need to put your hand in the bowl, it's going to take too long. It takes 5 minutes to put acetone on a cotton ball and wrap it in foil on my fingers. The manager just started shaking his head no and walked away. No, sorry for the inconvenience nothing. I'm pretty sure had I been a White woman this wouldn't have occurred this way. This is a service I get done at EVERY salon in Atlanta. Go somewhere you will be respected as a customer. Don't waste your time. It smelled like pee in there anyway. Bad plumbing I think. Update: I went to Nail Fantastic in Sandy Springs and THIS is how your nails are supposed to be soaked off. See pic below. Don't let those people at Lush have you dip your hand in a bowl of chemicals. They have Awesome customer service too! read more

Lush Nails & Spa - Massage Near Me - Atlanta, Georgia

Awful! I went in to get the gel removed. The lady left it on so Long. That it ruined my nails and my skin around my fingers is now peeling. read more

Love them! I come with my Friend Esther and get the SNS, they do a great job. Even if you show late or close to closing. read more

Lush Nails & Spa - My "natural" nude SNS nail with natural length tip - Massage Near Me - Atlanta, Georgia

I have tried this salon 3 times due to convenience and proximity to my house, but this last time was the final straw. I rarely get my nails done in salons like these because I prefer to support local black nail techs, but I usually go to salons like this for pedicures. The first time I went was fine. They had some snide comments, but I gave them a pass because most times when I go into Asian owned salons they do that, not knowing that I understand and fluently speak their language. The 2nd time I went I had a completely different experience. I had broken a nail and requested to have it fixed. Any good or reputable nail tech should be able to tell what kind of tips you have on by looking at your nails. The nail tech that was supposed to be fixing my nail attempted to put some 90's style curved tips on my broken nail, when I clearly had straight tips on all the rest of them. When I pulled away and pointed out the very clear difference, they said it was all they had. Are you so desperate for money that you'll just do anything to my nails and hope that I don't notice?! I told them to just forget it and I'll take my money elsewhere. I continued with my pedicure, which was fine. I went to checkout and it was more expensive than it usually is. I asked them to break down the cost and apparently they had changed their price for gel polish add ins in the past 2 weeks. I paid and left. Today, I walked into the salon which was pretty busy but not THAT busy. I stood there for 10 minutes before my presence was acknowledged, AFTER a white woman walked in and was greeted and seated. When I was finally acknowledged with a very cold and rude "what do you need?", I told them that I just needed a soak off and was told it would be a 30 minute wait. I said okay, thank you and turned around and walked out. The rude man said yet another snide remark, thinking that I didn't understand. I will never patronize this business again and will be sure to turn away as many black women as I possibly can. Take your money somewhere that values your business and treats you with respect. read more

Took an appointment same day for me to get acrylic fill ins. Mia did a great job with my tiny nails. Beautiful, wish I had thought to take a pic! read more

I am in love! With the Boy, of course, and I already knew how I felt about Sandra, my best-ever nail lady, but after today's visit to Lush, I am all-in with my favorite place in town. Sandra always has a special concoction for me - a scrub and/or lotion, and today I got a double treat- a lavender-scented exfoliating scrub, and a lotion that went with, scent-wise, but didn't overpower. Heavenly. Boyfriend requested I get a French pedi - ok, sure, no problem - if he notices that kind of thing, I'm happy to oblige! - and I didn't really know what to expect as I'm a pink-to-red kind of girl by default, and a coppery-to-brown kinda girl in winter. The occasional OPI Russian navy. . . but I'd never done a French (or an American French) on my toes before. And I must say, it is beautiful!! So clean and sleek - she used the most delicate touch for the "white" part (we went with a little off-white since I'm so pale and we agreed it would look better) and added just the sheerest top coat of light pink. I love it! Mom and I definitely agree that these were the best pedicures we've ever gotten - Christy, who's as nice as Sandra, did hers and Mom was in heaven with all the leg massaging and thrilled with the results. Lush also does waxing, massage, etc. They also have two adorable "kid" chairs- with these cute animal heads on top of them and kid-friendly size and colors, to keep the younger customers happy! I've never seen this before but it's genius! Done and done. My go-to spot from now on- definitely a mani and pedi combo (and maybe some strategic waxing?) before that wedding we're going to in a couple of weeks! read more

This salon is very close to my home therefore convenient but I won't be back! I'll have a great experience followed by a terrible one. For a customer service industry they need a little training. I asked the technician politely twice to warm the water as she was filling the tub(it was cold). She never acknowledged I was talking to her and walked away. The third time was the icing on the cake when again no acknowledgement and turned to clean the tub next to me. I put my shoes back on and walked out. Yes- she spoke English because as l was walking out she was telling me she was coming back to warm it up. At this point I didn't want to even try with her attitude and will be going elsewhere from now on. read more

This was my first time trying this nail salon as it's close to work. The gel pedicure was great but the SNS manicure didn't even last a day. My nails weren't the same length and one broke the next day. I went back to get them fixed and they are already starting to break. I have been getting SNA for almost 7 years now and have never had this happen to me. read more

I was about to head on over to my regular nail salon but decided to search the area and read up on some reviews by other Yelpers of nail salons in the area. Lush came up at the top of the list so, off I went. I got there on a Thursday in the middle of the afternoon, thankfully they were not busy and took me to my chair right away. Yes, the Yelpers were right, the English language was well spoken by all except one. Luckily, she was the one who did my Pedi and because she did a BANG UP job, I didn't mind the occasional - huh, excuse me, what did you say? Say that again please? And of course, the occasional nods of agreement when both she and I just didn't get it. Thinking about going and getting a Pedi?? Ask for Tiffany ;-) First question I was asked after being seated was, "Is there anything I can get for you? UM, yeah...bring out the Champagne!!! Yes, you can rest, relax and get your drink on at the same time! Lovely addition. Why don't all salons think of this? It was a little hard drinking up considering I also had my nails done but a little foil on my fingers didn't stop me! A little maneuvering around with a crisscross action of my arms, did it! And the occasional help with lifting the glass to my lips from one of the ladies...helped the bubbly get down nice and easy. I wonder if the name Lush has any connection to the Alcohol?? The massage chair was a whole different experience in itself. After the Attendee left to get my drink the chair got to going. I have never sat in a chair that not only does the usually, vibrating, jiggling, deep back penetration but this chair did something extra. It started firmly rising and dropping down below, up under my backside?? Why?? I didn't need to be caressed like that in front of everybody, especially about to drink it up. I felt a little violated. I told them that part of it had to go, I'll just have the regular please! Gelish nail polish is my new thing, hence the foil on my fingers. Any nail polish that lasts up to weeks at a time is worth the money. I enjoyed my visit and will be back! read more

Lush Nails & Spa - Massage Near Me - Atlanta, Georgia

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They always do a great job. Have been quite a few times now and when I leave I'm very happy with my manicure and/or pedicure. 4 stars because it would be even nicer if the employees were more friendly. Have never walked in when someone had greeted me with a smile or a "glad your here." Have never had a manicurist who has been friendly either. If you just want your nails done and do not care about customer service or feeling welcomed this is the perfect place. PS Tina does a great manicure! read more

Came in Saturday night around 6:30p for a full set and pedicure for a birthday celebration I was attending later. The tech who did my pedicure was amazing. The tech who did my full set needs more training.. on non-paying customers. I asked for almonds shaped nails, and ended up with a horrible job. Each nail (incl. nail bed) was shaped differently.. my cuticles was destroyed.. uneven buffing and terrible paint job. When I informed the nail tech that I wasn't satisfied with the job she insisted that they looked fine to her and mentioned that she was trying to get home to her daughter. The manager eventually had to come shape my nails (still not satisfied), but with it being much after 8p by then, and me running late for the celebration, I left with the worst set of nails I've received. read more

Lush Nails & Spa - $40 full set.. supposed to be almond shaped - Massage Near Me - Atlanta, Georgia

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I got a basic manicure and pedicure. We sat in the pedicure chair with no water for 20 minutes and once they added water that was all it was WATER. They advertIse scented water and all I got was H2O. Unfortunately, I also got jabbed in the cuticle with the cuticle trimmer. This nail salon is located in a very upscale neighbor and the facility is less to be desire for. Everything is old and dirty. There are too many other nail salon that are much cleaner. I had high expectations because of the location but I will not be returning. read more

Lush Nails & Spa - Not investing back into the shop for a Buckhead area. - Massage Near Me - Atlanta, Georgia

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I brought my daughter here to get a manicure for her upcoming sorority semi formal. we did not have an appointment, but were fortunate to get right in. Jenny was super nice and did an excellent job on my daughter's nails. Everyone was very nice. The only negative was one of the clients who couldn't seem to stay off the phone while she was getting her nails done. Very rude. read more

Really quick and clean job! I got a basic gel manicure. I was in and out in under 45 minutes which is incredible on a Friday afternoon. The only reason I gave it a 4 stars instead of 5 is because it was $35 for a basic gel manicure and there was nothing that they did or had in there that would make me expect that price. I normally pay between $22-27. And the smell of chemicals was incredibly pungent. I know it's difficult to mask that but I was itching to get out of there as a bad headache was forming. read more

Messy and rushed. I would not recommend going here. You don't get what you pay for. They also cut my friends toe.

Ok this is more of a hit and miss, stick with the ladies you know and it's a great service, but if you come for a drop in .. it's hit or miss, mostly miss bc the good ladies will be booked with reservations. What's a miss ? No attention to detail, especially if you're just doing classic and not gel or sns, short or no massage and stressful cuticle cleaning. read more

The rudest ppl on the planet. Treated everyone white that walked in the door with the up most respect besides me. NEVER AGAIN. Also gave me every reason why they couldn't give me a fill in because I didn't get my nails done there before read more

I fw em, super thorough. Mind you I only got the regular spa pedicure, but that lady took her time, handled me with care and the polish job was crisp. read more

BEWARE! Horrible Business! They lied about charges & tried to force me to get gel. When I chose regular polish I was charged $50 for BASIC acrylic fill-in w/a $3.00 nail repair when I was here 2 weeks ago paying $32 for a fill-in & my nails were longer.The pedicure was $27 & they ripped me off with a whopping $90.00 .CAUTION! RIP OFF! THEY CHARGE PEOPLE OF COLOR A COMPLETELY DIFFERENT PRICE!! I WATCHED a LADY BESIDE ME GET MORE SERVICES & PAY LESS.SHAME ON  RIP OFF. read more

I've been coming here for years. Absolutely no issues. SO relaxing! I always get gel manicure and regular pedicure and it's great. Never too long of a wait. I've had many nail techs and they are all fabulous. Don't listen to people who went once and had a so-called bad experience because they had unrealistic expectations! read more

They Do not honor appointment times here. They keep taking people which pushes back you appointment. I had an appointment and I still waited 55 minutes because they didn't turn anyone away. read more

I always come here to get my nails done. I typically make an appointment in advance so I don't have to wait, even though they are pretty good with walk-ins. I got a new full set done this time with red gel polish. The quality of my nails keeps me coming back and my nails are pretty read more

Lush Nails & Spa - New full set & red sparkle gel polish - Massage Near Me - Atlanta, Georgia

Best place to get nails done near Emory, especially if you're a student they do university discounts which is super nice.

Hannah and Kim are the best! They take their time and do a wonderful job. I came here without an appointment and got someone else. Good, but nowhere near as good as Kim and Hannah. I always make an appointment for them now and I'm never disappointed. They're pretty much always available the time I call and same day. I get a gel manicure. My nails are always painted entirely. Never a spot that's missed. They don't peel or lift up, and when I'm not so rough on my hands they can last me 3 weeks! (the picture that is attached is done by another tech. NOT Hannah or Kim. This was a one time acrylic full set. I usually just get a gel manicure on my real nails done by Kim or Hannah) if your looking for a great gel manicure, ask for them. If you make an appointment you don't have to wait, and your guaranteed to have a great manicure) read more

Lush Nails & Spa - I like my pink and white really short. Great job! - Massage Near Me - Atlanta, Georgia

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I have visited this salon quite a few times. Last visit, two days ago, the manager actually did my nails. (I did not know until I asked to speak with a manager) I got a mani pedi, short square French tip. Simple enough I thought. I'm very non-combative esp. in salons so I let him do his thing until he went to add topcoat and I asked "can we straighten the lines up some?" He said "they are straight", he "fixed" two nails and proceeded. When I came in, I said "I want the same nails I have, filed down. Nude pink/white French". He did clear French. I paid and left after he loudly said "okay I won't charge you for the French", while I'm *whispering* "I don't like this. What can we do?" He swiped my card and said "ok". I asked "how do I tip?" He gestured there was no need. I will never be back. My nails are horrendous and my "deluxe" pedicure was the most underwhelming I've ever had in 15 years. $120 wasted. read more

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Worst nail salon experience I've ever had. Walked in needing a pedicure and an SnS manicure. Both of the women were snide and unpleasant. After my manicurist finished the SnS process it looked like a 12-year old had done my nails with a blindfold. They're uneven, rough, and all of the residue was still left all over my fingers. Thoroughly disappointed, and I still paid full price after expressing my distaste. WILL NOT BE RETURNING read more

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Followed Jenny to Lush Nails.....She does the BEST pink and white in the ATL. The shop has plenty of great manicurist and lots of polish, gel, and powder options. They also have a massage room where you can book appointments with Lisa. So if you are looking for the full spa experience check out Lush Nails. Large groups or small. read more

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I have been a regular at Lush since I moved to Atlanta in May. I get my nails done every 2-3 weeks or so and I always go to Lush. I went in to get an SNS manicure. First the color I selected ended up being much darker on my nails than it looked in the container. When I voiced my concern they told me that I was wrong, which was frustrating. They did try to help fix it which I appreciated (and tipped for!), but ultimately they did very little to actually help the situation. The manicure took about an hour and half to complete and in the end looked extremely sloppy with the dip all over my fingers. I asked for them to fix it, and it took forever, and they took too long and I had to leave. During the entire experience I was obviously very unhappy, and I never saw any sort of quality customer service. Bottom line: the customer service was severely lacking and the manicure was sloppy. read more

Lush Nails & Spa - Bottom line: the customer service was severely lacking and the manicure was sloppy. - Massage Near Me - Atlanta, Georgia

After eating at the Flying Biscuit my girlfriend and I went to Lush for a Mani/Pedi and to get some waxing done. The nail tech's speak english to each other. It was awesome! The tech's pay a lot of attention to detail. I got gel nail polish on my hands and feet, I didn't want the OPI Brand Axxium (it tends to peel my nail off with it) so they showed me a number of Harmony Gelish colors. NO JOKE this manicure lasted 4 weeks, and the pedicure is going on week 7!!! It was the best mani/pedi I have gotten EVER. If you are in ATL and need a mani/pedi go to LUSH. I'm staying 30 minutes away, and I'm driving to get my nails done here! Also I had an eyebrow wax and bikini wax with Cindy, she was REALLY good. I felt almost no pain (she is almost as good as Lynn @Phoenix in Maryland). read more

This place is brand new and beautiful. The whole front room is for nails, there is a separate back room with loads of brand new pedicure chairs (very nice ones), including two chairs for kids! There's also a private room for couples' pedicures (they give you champagne there), and other private rooms for waxing and massage. Located in the same center as Houston's, Flying Biscuit, and Caribou Coffee. read more

I have visited Lush Nails three times this summer & it's pretty much the only place I go for manis & pedis anymore. The place is super-clean for starters, the staff & nail techs are friendly (and yes, they all speak English - some better than others, but you definitely won't be subjected to 30-minute-long conversations in another language while you have your fingers and toes done.) The lighting is well balanced, not so bright that you feel like you're in an interrogation room, and the pedi chairs are big & plush with zillions of massage settings and recline options. The techs are really meticulous and I always leave with beautiful, perfect nails on hands and feet. I personally don't find them to be expensive - I think it's $15 for a basic mani and $27 for a basic pedi - and you especially will get your money's worth from that pedicure technician. My feet aren't abnormally callused or any worse than the average girl's, but you'd think I had hooves when you see the effort these ladies put into getting them smooth and pretty. (But I haven't visited a ton of salons Atlanta and I usually don't have manis/pedis more than once a month - so it could be that these prices are steeper than expected in the area &/or what other Yelpers are used to paying.) I've always just walked in & never had to wait, although I have gone on weekdays (and during the day, not at lunch hour or after work hours). So far, every time I have gone they've done the mani & pedi simultaneously and I like that - get in and get out quicker. They mostly use OPI polishes and have a diverse array of colors available if you aren't in the mood for the pink-red-coral spectrum. Oh, and if you have errands, you can probably get most of them done right in this area - dry cleaning, Red Bandanna pet food, Caribou coffee, a couple of restaurants, and Publix across the street. read more

This is the most relaxing nail salon I have ever been too. I almost fell asleep getting a simply manicure. Maybe it was only this relaxing because I was so exhausted before coming. I passed by this salon the other day, and could not find the price online, so I stopped on the way home just to see. A manicure is $15, which seems to be a normal price for a simple manicure. They had several regular polish colors to choose from, and also several gel colors to choose from. The manicure took about 20 minutes and they looked perfect, even after 2 days, they still look perfect, which is pretty rare for me. I will definitely be coming back to this salon to get a pedicure and maybe try a gel manicure! read more

I've been twice and both times they did a good job. First time gel polish change with Tammy. She did a good job, dark color so easy to tell if good or bad. The only thing I didn't like was having the gel polish done in the pedi chairs. Not comfortable. I tried to tell her but she didn't seem to understand. Second visit was gel manicure with Yuri. I'm really picky to start. I love that you don't soak to remove the old gel. They wrap your fingernail/tip in cotton and hold with foil. Yuri did good job on cuticles. My nails were filed to different lengths (that really bugs me) but when I pointed it out to her she fixed them. They ended up much shorter than I wanted but looked ok. She did great job on the polish. None onto cuticles, even etc. I'll try her again for sure. Unlike some of the other reviews, the techs were not speaking English to each other (Vietnamese I believe) and most spoke ok English to the customers. read more

It's by my work and they are nice, BUT not worth $46's!!! I love that they use hand warmers. I don't love that she didn't pay attention to what I said. It was almost like she didn't want to be there, but who really does. I have black polish all over my fingers and dents that I pointed out, but she just told me a shower will wash that away. Really...why can't you wash it away and at the end she didn't due the usual oil on the cuticles so my hands look dry from all the alcohol she used. I asked for a heart since its Valentine's Day but she started on the wrong hand and it looks so bad I just said no to the ring finger. I would give them another try just not the same girl...not because she was rude, she just didn't care. read more

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Amy did a terrific pedicure and one of the best massages I've had. She took the time to note the polish I picked was too sheer and went to find a close match without being asked too. She also did not rush the job even though I was the last customer in the salon and it was past closing time. read more

I give Lush Nails 5 stars! They are well organized, keep the place very clean and free of nail dust, and most importantly: The ladies there do a Fabulous job with my nails!! It must be a combination of good technique and high qualilty products because my nails don't 'lift' on the edges like they would at other places I've been. I HIGHLY recommend them! Sandra H. read more