I've been going to this eye clinic for years. Dr Mendoza and the team are great! The customer…read moreservice is top-notch, and I always leave highly impressed with the excellent service I receive. The same can be said when I've made calls to schedule an appointment, make payment for contacts, etc. Also, one of the coolest pictures I have is from when Dr Mendoza took a picture of my eye. Definitely one of my favorites.

Better front desk staff!!! The Dr is a sweetheart, but his staff is horrible and rude!…read more Front desk staff does not know what they were doing. I got told I needed a referral when my insurance has never required a prior authorization. I called my insurance and confirmed and they agreed with me that I don't need a referral/prior authorization. I called them back and they scheduled my appointment 2 weeks out. The day of the appointment I got called 20 mins before during their lunch time and they left a VM canceling my appointment because of not having a referral. I immediately called back within 2 mins of them leaving me the voicemail and no response because they were on lunch. I left a VM requesting to speak to their manager and never received a call back. Very unprofessional the way the handled the situation. Never again!

Dr. Lum is very fair and kind. He was very good at explaning the exam process to my 10 yr old ADHD…read moreson. I like his very clean and effecient treatment exam room. Dr Lum took his time to explain the images made by his state of the art equipment and explained the treatment plan in down to earth terms. Price was up front and reasonable . Located with in Walmart that has an inexspensive optical shop right beside his office. Great for busy parents. My adult son used him after us and was very pleased with his exam visit and prescription.

I am 40 and started wearing glasses at 5 years old. My 16yo son started wearing glasses at 4 years…read moreold. We've seen eye Drs all over the world (prior military family!) so we're well versed with optometrists and ophthalmologists. However - We've been seeing Dr Lum for over 7 years, since we first arrived in San Diego. He's always attentive, considerate, kind and gives us plenty of options and choices of care. He's flexible and has incredible bedside manner with his patients. I won't go anywhere else!

I went in for a second opinion just to have the doctor look in my eyes and see if I'm okay to get a…read moreSLK procedure by another doctor he said yes it's okay but when I left after whatever they did to me I had stinging in my eyes felt like there was something in my eye it hurt it stung I had to go back to them for eye drops and they wanted to cancel my appointment and part of me some things that they did it on purpose so they can make more money billing my insurance twice

customer service needs to be improved. You have an associate who works for your company who is very…read morevague, dismissive and short temperate and rude. Her name is Jo

Don't let the odd and maybe sketchy outside location fool you. It's a really nice little optometry…read moreoffice with lovely staff and a wonderful, personable optometrist. There's some milk tea just down the sidewalk if you want a treat after your appointment lol

I've been coming here with my family for 10 yrs. The serive is great. Today we took my elderly…read morefather inlaw and the service was excellent.

I had a great experience and the staff really made me feel comfortable since this is my first time…read moregetting glasses

Very fast and amazing customer service! I am very pleased with the service here. I was able to…read moreorder my contact lenses here for the first time and I received all the information I needed. I also got an amazing deal for them.

I had an excellent experience at Stanton Optical, thanks to Vanessa, the sales associate who…read moreassisted me. She was professional, courteous, and extremely knowledgeable throughout the entire process. She took the time to answer all of my questions thoroughly and ensured I felt confident in my selections. I was especially impressed with her efficiency ,she was able to have both of my glasses completed within 45 minutes, which exceeded my expectations! During my visit, I also observed her handling a very difficult customer with remarkable composure. Despite the individual being discourteous, Vanessa remained calm, respectful, and professional at all times. Her ability to maintain such a high standard of service under pressure speaks volumes about her character and work ethic. Vanessa is a tremendous asset to Stanton Optical. I truly appreciate the level of service she provided and would highly recommend this location based on my experience. :)

Went in for an eye exam today , this is the last time I go. Very bad customer service the…read morereceptionist didn't even bother confirming if my VSP was in-network , ended up paying 79 $ for an eye exam when it could've been free through my insurance with a contracted facility. Seems like they don't know what they're doing .

Been coming here since a teen. Always informative, kind & professional. Don't hesitate to book an…read moreappointment. I use VSP insurance.

We've been going to this place for 2 years now, Dr Greg is thorough with everything, he explains…read moreall the things that he do and always made sure we understand everything. Receptionists are also super helpful, friendly and easy to talk to. Highly recommended!

Titus thank you for best customer service patience with my deaf mom . Great glasses . Great appt…read moreand wit time very helpful

Finally it was time to replace my glasses after 10yrs. Good news, im not going blind LOL. anywho…read moreGREAT PROFESSIONAL service from Vanessa! really sweet and nice. There was a customer that was a little grumpy and rude to Vanessa while i was at the waiting area and Vanessa handle it very professionally. Kudos to her. They took care of me and explained my vision results and assisted with replacing my 10 yrs glasses. The process was quick, my eye insurance sucks. Cant wait for my glasses to come in next week. Yeee!

I walked in and started checking out the variety of frames they have here. Within an hour I met…read morewith Dr John Clark (Thank you for your service!) and he was a very pleasant Optometrist and had a very good conversation regarding Glasses for Driving and Glasses for reading. Within a week I have 2 new pair of Glasses that are very comfortable from this location. In my opinion they are very affordable and I could have gotten some designer frames and my work insurance would have covered a good portion of the cost. I had a very good experience with their team overall!

I was very impressed with the knowledge and care Geraldine took with me last Friday, August 8th at…read morethe Broadway Walmart Vision & Glasses Center at the Chula Vista location. I was having a problem with my glasses slipping down on my nose. Geraldine took great care to get my glasses to fix me exactly the way that needed to. Also, my eyeglasses no longer hurt me behind my left ear with is a welcomed relief! :) Geraldine is professional, helpful and personable. I was very happy with my interaction with her. Thank you so much, Geraldine! You really did a great job for me and I no longer have the slipping problem. I appreciate you! Take good care! m~