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    Luv Your Pet

    5.0 (4 reviews)
    Closed 6:00 am - 9:00 pm

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    9 years ago

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    The Grand Fur Lodge - Bafta approves :)

    The Grand Fur Lodge

    (10 reviews)

    We used them for training, grooming and daycare. it's obvious that everyone there loves their job…read more They are kind to pets and their parents.

    I made my reservation two months in advance of my trip in order to reserve the only room they had…read morewith a door to a small patio. One week before my trip I called to reconfirm my reservation and to ensure the requested room with the patio was still on the reservation. I was told it was. When I arrived to drop off my dogs I was told the room I had reserved two months in advance and reconfirmed the week before, was no longer available as someone had needed it for a "medical emergency". As my plane was leaving the next day, I had no choice but accept a room with no outdoor access. I was assured the dogs would get extra outside time in the play area as a conciliation gesture, and that they would text me periodically to let me know everything was okay. That was on Thursday. By Saturday I had not heard from them and called 9:00 in the morning. I was told they were just now getting their breakfast. I told the woman it is 9:00, what do you mean they are just now getting their breakfast. When I made the reservation, I was told the techs arrive at 5:30 am and the dogs are fed by 6:00 am. Oh she said. that is only Monday thru Friday. On weekends they do not arrive until 8:30. I also asked why I had not received any text from them as promised. She informed she was sending me an email. She did send me the email and that was the only communication I received. When I returned to pick up the dogs on Monday, my wife pointed out most of the food we had prepared in specific proportions, was still in the container. Their reply was the dogs did not eat much. These two chow hounds devour their breakfast and dinner in less than two minutes. One of my dogs is on medication required to be given to her with each feeding. Three of the pills were still in the bottle meaning they did not give her all the required medication. Obviously, I do not recommend this place.

    Luv Your Pet - pet_sitting - Updated June 2026

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