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    Pawcific Northwest Pet Services

    1.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Pawcific Northwest Pet Services

    Dog walking

    Pet sitting

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    8 years ago

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    Kristina A.

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    Cute Cuts - Good stations

    Cute Cuts

    (104 reviews)

    Our Josie actually does not mind coming in. Everyone is so kind. She loves her pampering…read more She came home looking fresh and happy She had a new Groomer this time and Phoenix did an amazing job Thank you Thank you

    Extremely disappointing experience…read more I paid $300 including tip to have both of my dogs groomed at Cute Cuts. I specifically requested ears, nails, glands, and a wash. These dogs have been to this salon numerous times, and their previous groomer always did an excellent job, routinely complimented my dogs, and charged $60-$80 less for the same services. Unfortunately, that groomer is no longer there. After this appointment, I put the dogs in their kennels and went to bed because I work nights. The next day I noticed their nails were clicking loudly across the floor. I checked their ears and found that they clearly had not been cleaned either. Anyone familiar with Golden Doodles knows that their ears need regular attention because they are particularly prone to ear problems. I called five days later when I had time and left a voicemail explaining what I found. The owner, Phil, called me back and immediately told me it was "very unlikely" that his groomers had skipped any services. I sent him fresh, live iPhone photos of my dogs directly to his phone. Instead of being concerned about whether the services I paid for were actually performed or trying to make the situation right, the conversation seemed to be much more about avoiding a bad review. Phil insisted he was sure both dogs' nails had been done and refused to acknowledge the ear issue. He also told me he couldn't speak to an individual dog's nail growth over the course of a week. Let's be serious. One of my dogs, Charlie, was dragging his ass before the appointment and had an odor because his glands needed to be expressed. The ears and nails were very clearly not addressed. At that point, I'm left wondering what exactly was done besides putting my dogs in a bath. I paid $300 for two dogs and specifically requested multiple services. Based on what I found afterward, it sure feels like I paid $300 for a wash. The grooming itself was disappointing enough. The way the owner handled the complaint made it significantly worse. I wasn't asking for anything unreasonable. I expected the services I specifically paid for to actually be performed. After being a repeat customer, I will not be returning, in any capacity.

    The Grand Fur Lodge

    The Grand Fur Lodge

    (9 reviews)

    I made my reservation two months in advance of my trip in order to reserve the only room they had…read morewith a door to a small patio. One week before my trip I called to reconfirm my reservation and to ensure the requested room with the patio was still on the reservation. I was told it was. When I arrived to drop off my dogs I was told the room I had reserved two months in advance and reconfirmed the week before, was no longer available as someone had needed it for a "medical emergency". As my plane was leaving the next day, I had no choice but accept a room with no outdoor access. I was assured the dogs would get extra outside time in the play area as a conciliation gesture, and that they would text me periodically to let me know everything was okay. That was on Thursday. By Saturday I had not heard from them and called 9:00 in the morning. I was told they were just now getting their breakfast. I told the woman it is 9:00, what do you mean they are just now getting their breakfast. When I made the reservation, I was told the techs arrive at 5:30 am and the dogs are fed by 6:00 am. Oh she said. that is only Monday thru Friday. On weekends they do not arrive until 8:30. I also asked why I had not received any text from them as promised. She informed she was sending me an email. She did send me the email and that was the only communication I received. When I returned to pick up the dogs on Monday, my wife pointed out most of the food we had prepared in specific proportions, was still in the container. Their reply was the dogs did not eat much. These two chow hounds devour their breakfast and dinner in less than two minutes. One of my dogs is on medication required to be given to her with each feeding. Three of the pills were still in the bottle meaning they did not give her all the required medication. Obviously, I do not recommend this place.

    Before I found this place my life was a mess. The team at the lodge saved my marriage. Adam doesn't…read morejust train the dog, he trains you. He was able to see our power struggle and helped us navigate our frustrations and give us hope. Now me and my wife are on the same page again. Thank you so much Adam!

    Pawcific Northwest Pet Services - dogwalkers - Updated September 2026

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