1. Lux Eyecare + Optical

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    Matthews, NC

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    Lux Eyecare + Optical

    3.7 (6 reviews)
    Open 9:00 am - 5:00 pm

    Services - Lux Eyecare + Optical

    Eyewear fitting

    Eye exams

    Retinal imaging

    Lux Eyecare + Optical Photos

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    Visionworks

    Visionworks

    1.9(22 reviews)
    3.2 miArboretum
    $$

    My experience started out great with my eye exam. After that, I went to Visionworks to pick out my…read moreglasses, where I was greeted by Sandra West. She immediately informed me that they did not accept my insurance. I told her that was okay because I still wanted to purchase a pair of glasses. Before applying my coupon, my total came to $262. I then showed Sandra my coupon. She seemed reluctant to apply it, but she eventually did, and the total displayed was $219. However, when it came time to pay, she charge me $436 instead. Thankfully, I noticed the amount before signing the paperwork. When I pointed out the mistake, her reaction made me feel as though she thought it was funny. It left me with the impression that she didnt think i was paying attention and she thought she could get over on me like im stupid. The situation made me feel very uncomfortable, and I honestly questioned whether I was being charged correctly. I left feeling like I had to closely monitor the transaction to avoid being overcharged TWICE, which is not how a customer should feel. I hope Visionworks looks into this experience so that other customers don't have to go through the same thing.

    First time come to this places Dr Mark is very kind, patient and he will take times to do my exam…read more When I came to pick up my eyeglasses, Sandra West whose is working at the eyes glasses shop, she is very rude and she smelled smoked all over surrounding. I told the doctor but he said unfortunately yes I heard about her all the time. Well if she is not oriented and nice to customers, she should work at vision store. She should retired and stay home. That's would help business owner and eye doctor as well.

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    Warby Parker Atherton Mill

    Warby Parker Atherton Mill

    3.9(43 reviews)
    11.3 miSouth End, Dilworth
    $$

    I'm a longtime customer of Warby Parker, and one of the main reasons I keep coming back is the…read moreconvenience, consistency, and great customer service. When you invest in a good pair of frames and lenses, you want to know that support is there when you need it -- and that's exactly what Warby Parker delivers. No matter where I am in the United States, I can walk into any Warby Parker location, bring my glasses in, and get them adjusted quickly and professionally. That level of nationwide consistency is worth the price to me. The process is simple -- if it's busy, they'll take your information, send you a text or email, and you can go about your day until it's your turn. Very efficient. The store itself at Atherton Mill is beautiful -- clean, well-organized, and thoughtfully designed. I always appreciate the natural wood finishes, skylights, and the clever way they merchandise the frames. Everything feels modern and welcoming. My one small disappointment after moving to North Carolina from the Bay Area was the limited availability of low-bridge frames. In California, those options were plentiful, so I came in with the same expectation here and it wasn't quite met. Hopefully that continues to improve over time, because representation in fit options really matters. That said, the customer service has always been excellent. I never have to wait very long, the staff is professional, and the environment is consistently pleasant. Another bonus is the location. Atherton Mill is in a great area with plenty to do while you wait -- there's shopping, coffee, and places to browse. You can easily spend a little time window shopping at nearby spots like Lululemon, West Elm, or Anthropologie, which makes the visit feel less like an errand and more like part of your day. One practical tip: Parking at Atherton Mill can be a bit challenging, especially during busy times since there are several restaurants and retail stores in the area. Just be patient -- you'll find a spot. Overall, I truly value the reliability and customer care Warby Parker provides. Great service, beautiful stores, and dependable support wherever you are.

    My friend's eye glasses was bended after the Halloween Dance party that it was dropped and stepped…read moreon. My friend was very upset as she could not see without the eye glasses. We were recommended to come to Warby Parker at Atherton Mill, 2000 South Blvd. First, the staff was very professional and welcoming . and Ms. Licensed Optician Lily H came to us and offered assistance sincerely. She is so awesome, she fixed the damages on the eyeglass frame on the spot after 20 minutes. She is very friendly and we asked to offer a fee and she told us that it was at NO COST to us. My friend got her eyeglasses back joyfully as she could see now as the eyeglasses was fixed just like NO accident happened . Thank you so much for the Optician Lily H and she offered a big help which meant so much for others. Kuda to Lily and we would like the Warby Parker recognized her services offered to customers without reservation. Thank you for Warby Parker, and especially for Lily H, the Licensed Optician. We will come back for business, for sure.. Thank you for posting this review. Best Iris H.

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    Warby Parker Atherton Mill
    Warby Parker Atherton Mill

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    Lux Eyecare + Optical - opticians - Updated July 2026

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