Persila N.

I booked a Golden Pedicure with Lily and tried this place for the first time. Bright space and nice massage chairs. They offer complimentary water, coffee, tea, soda, champagne, mimosa etc. While Lily did a great job, she did not talk at all so I am not sure if this is typical for people here. The office manager did a great job of coordinating everything. They have a large selection of nail colors/gel polishes to choose from. The only downside was I waited almost ~40 mins even despite having an appointment so they were running very behind. This did throw me off quite a bit, but Lily did a great job so I am considering to return again. The golden pedicure was just what I needed to get TLC on my toes which really needed it.

Jessica M.

Great! Q and Yen took care of me, they were so nice I really loved the service. They also prioritized what's best for my nail health over more expensive options so I really appreciated that!

Anita M.

My wedding is next Friday, and I was in search for a nail salon around the area. I finally settled on Lux Nail Salon, and I was not disappointed. It has been a while since I've been to a nail salon, due to my last experience wasn't a good one, and now I mostly just do my nails at home. But for my wedding, I wanted my nails to be done by professionals. I got here just after 10am and there weren't many customers yet. Was greeted right away, and they offer free beverages while you're there. I forgot to take a photo, but the options were water, sparkling water, apple juice, hot tea/coffee, and wine. I'd love to have some wine next time if I stop by later, but 10am was a bit too early haha. The nail technicians were very nice. For my nails, I had an inspo photo, where the tech paid close attention and the results came out better than I could have imagined. I loved her attention to detail. For my toes, I opted for French Tip. Overall, I was very satisfied with this visit, and needless to say, I will be visiting again. Oh, and before I left, they gave me a bottle of cuticle oil as a Christmas present. How thoughtful and cute!

Nicole H.

It was new and close to the library for my kids, so I walked in on a Sunday, and it was packed, which is a good sign! I made an appointment for Monday during happy hour because it was 15% off. Monday - Wednesday 9 a.m. - 2 p.m. all services are 15% off. I came on Monday at noon, and it was not that busy at all which was great for me! I got gel French tips on my nails and a regular pedi. It was like a combo $65 plus $5 to remove the old leftover gel polish on my toes, plus $15 for gel on the nails, plus $7 for French tips--minus the 15% which was great. The service was nice. They offered me a free drink right away. They took their time on my cuticles. The callous removal was awesome! I've tried places that are cheaper, but the callous removal was awful. This salon is clean, very spacious, and comfortable. The spa chair does a great massage, and it had a compartment that raised up to rest my foot for the callous removal! If you pay will cash, Zelle, or Venmo, it's a couple dollars cheaper than credit card. The ladies, Yen and Tammy were nice but didn't speak English. They couldn't talk to me which was fine because I really just needed to relax and rest. My pedicure came with hot stones for my legs, and one was way too hot that I yelled out loud, but it was fine. I didn't care too much. I feel like the pedicure came with a lot of steps that I enjoyed: scrub, lotion massage, hot stones, etc. They even had Halloween decor up! Major plus, the bathroom was super clean! I would definitely come back during happy hour pricing!

Sun K.

Fantastic service. I love that I am able to make appointments online. I came in for a new acrylic full set. My nail tech KELLY was very nice and worked quickly. She actually removed my old set using some nail jelly solution (which was great since I didn't have deal w/ my fingers getting pruney nor have my nails ripped off)

Angie B.

Went in for a Tap Fill and pedicure they were very friendly and salon was clean . Left very satisfied with my fill and design. I highly recommend this nail salon .

Damaris S.

Complementary mimosa alongside the best French tip mani and pedi I've ever received Lilly & Rose are truly artist of their craft and the ambience is nice, relaxing and beautiful and the massage chairs just hit the right spot. Everything about this place was perfect. I can't wait to come back!!!

Hailey H.

This was my second visit to Lux Nail Spa. My first visit wasn't bad, so I decided to come back. However, this time the experience was very disappointing. Even though I had an appointment for both a pedicure and manicure at the same time, they suddenly took a walk-in customer before starting my nails. Because of that, my manicure didn't start until my pedicure was completely finished, and the whole appointment ended up taking almost 2 hours and 30 minutes. The bigger problem happened during the pedicure. I have ingrown toenails, so I usually keep my toenails a little longer and avoid cutting them too short. A professional nail technician should be able to recognize that. However, without asking me anything, the technician started cutting very deeply into both sides of my toenail, digging all the way toward the root. The right side was okay, but the left toe was extremely painful. I told her that it hurt more than eight times, but she kept going anyway, probably trying to finish cutting what she had started. Eventually I said it hurt too much, and she brought another technician to finish it, but by that time my toe was already very irritated, swollen, red, and throbbing. The next morning I could barely walk and had to limp because of the pain. I applied ointment but it is still throbbing, and the pain is bad enough that I may need to take pain medication. I'm even considering going to the doctor. After researching, I learned that cutting the sides of an ingrown toenail deeply and sharply can actually make the problem worse, even if it looks cleaner at the moment. I don't understand why this was done without asking me first, and why the technician continued even after I repeatedly said it was painful. As a professional, this should be basic knowledge. I was originally planning to get gel pedicure, but because my toe was throbbing so much, I asked to switch to regular polish since I didn't think exposing it to heat from the gel process would be good. However, the technician kept insisting that gel lasts longer and continued recommending gel, which honestly felt like it was just because of the extra charge. There were also issues with my manicure. By the time my nails started, it was already past their closing time, and the technician seemed rushed. The design she did looked nothing like the reference photo I showed. It was a completely different color and style and looked very outdated. We removed it twice, but she still couldn't recreate the design, so I ended up leaving without any design at all. Also, there was dust trapped in the polish on my thumb. When I pointed it out, she said it was because I touched my phone and just roughly filed it instead of properly fixing it. Overall, the service quality was very disappointing this time.

Kate Q.

Always had a good experience here until yesterday, last nail tech was WAY too rough and rushed the job. Totally left cuts all over my cuticles for my pedicure. So painful I'm debating having if all removed. Uneven job and super painful to even walk! I recoiled in pain but I wish I would have been more assertive or walked away from the job while I still could. Also made me bleed from the sides. I just hope this doesn't result in an infection.

Tiffany P.

Came in for a walk-in service, first impression of this location, was its very pretty and super clean. Staff welcomed us right away, offered a complimentary drinks. And my nails are perfect, if you are picky about shape definitely as for Q! She's wonderful! Will return

Jeniffer Y.

The color is beautiful, classy, and perfect for everyday wear. Everything looks clean and well done. Definitely coming back! Thanks Lyn

JENNIFER S.

Well, the first thing is I'm visiting from out of town and I've never been to the shop. I walked here and it's great parking is ample. I really like the fact that when I walked in, I was greeted by the store manager. I got the Manny Petty and they just really took good care of me and had a great conversation. The store is clean. They have good music on and I was done in a timely manner so I'm happy customer.