I gave Luxe Nails several chances after starting there in August, but unfortunately this last experience was the final straw. I've never been to a nail salon that cuts so many corners when it comes to dip powder services. Proper dip application requires removing the old dip each visit, yet I was repeatedly told that if I chose a dark color, I would need a completely new set the next time. That simply doesn't align with standard dip nail practices. I was also surprised to be charged extra just to trim my nails -- something many salons include as part of basic service. Over time, the focus here seemed to be more about speed than quality. What truly ended it for me was my most recent visit. The technician did a very poor job on my nails, and instead of correcting the dip properly, the manager placed shellac polish on top of the dip powder as a quick fix. The polish began peeling the very same day. I walked out extremely disappointed and will not return. Luxe Nails -- quality, integrity, and professionalism matter far more than speed or cutting corners. Customers deserve better. Tu really disappointed me and management doesn't take concerns seriously. read more

I've been going to the same nail tech for 4 years, and today was completely unacceptable. She decided to use builder (BUTA) gel, and it burned my index finger and thumbnail so badly that I had to go to urgent care. I told her repeatedly that it was burning, and she ignored me. I am beyond angry and extremely disappointed. This was uncalled for, unprofessional, and honestly terrible service. After years of being a loyal customer and even building a personal rapport, this is how I'm treated? She will never have the opportunity to do my nails again. read more

Tu is an amazing nail artist and Tracy is so sweet! They both did an amazing job on my nails, I love this place! read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

Lily always does my nails I'm a French tip girly as you can see! She executes the task everytime! All lengths! Just show her a picture of the French style you want and she does exactly that! Service is always great and fast staff is attentive with drinks! read more

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I've been coming here for years. Lisa does my full set (on my real nail) and does an amazing job, it lasts a whole month. Really saves me time since I only come back once a month. Ruby does my shellac toes and they last for the same amount of time. She's really meticulous. They're both very sweet and the staff is super friendly. They always do a wonderful job and I keep coming back. My nails and toes are always on point. read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

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I've been going to Luxe for years and their customer service has progressively gotten worse. My service is rushed, they are dismissive when you raise a concern, the skill levels of the techs are uneven and they schedule full staff meetings or staff parties in the middle of service hours. Mike is the only consistently good tech there. The rest are very hit or miss. I won't be returning and I will share this feedback with every friend I've recommended this place to. Do better Luxe! read more

Amazing service and a beautiful, clean salon. Everyone was so friendly and attentive. I highly recommend!

First time visiting and it was great experience! Place was clean, courteous and pleasant staff, reasonable prices and I also received 10% off as a 1st time visitor! Jenny did my mani/pedi and I loved it. Will definitely be returning. Oh and they also give a daily 10% discount for military, teachers, medical staff and a few other professions. read more

Terrible establishment. My wife went here to try out a new nail shop since we moved to this area. They did a horrible job. My wife was cut several times while they were doing her cuticles and resulted in profuse bleeding. So much that she needed a towel and band-aid. They didn't offer anything off and just simply apologized. Her fingers still hurt and this was 2 days ago. This is a horrible shop. Do not go here. read more

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Today getting my manicure and pedicure done ..the person who did the manicure completelyruined my finger nails ,nails got scrapped multiple layers now it's hurting even to touch ...when it was reported to front desk on the spot ..they ignore and customer service is very poor ...looks like lots of people coming in and so less attention and poor service ...nobody wants to pay to get your nails ruined and for the pain ...lack of accountability and aknowledgement made me to write this bad review..please be careful... read more

Luxe Nail Bar - Ruined nails - Nail Salons Near Me - Missouri City, Texas

Came here on mother day to enjoy a nice simple manicure with a clear over lay. I left highly disappointed. The acrylic was already lifting up and had bubbles in it. The lady did nit even care to try to fix it read more

Luxe Nail Bar - Horrible - Nail Salons Near Me - Missouri City, Texas

Fill with nail repair by Ben, and he per the usual, he was awesome! Customer service and attentiveness top notch! I usually go over the top, but today I kept it simple, in and out in less than a hour! read more

I absolutely love this place. I've been coming since they opened. I highly recommend Ivy or Tu. They are both very good and patient with your needs. You f you are looking for great quality and great with designs ask for one of them. My nails are three weeks old and still look great...just need a little oil/lotion. read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

So I really had high hopes that this place could be my new go to nail shop. Both times I've came here, the service has been prompt. My visit Saturday for example- I arrived around 9:15 and was walking out the door with a refill and pedicure a little after 10 am. However, I do believe the quality suffers because of the haste and hurry to finish as many services as possible because of the demand. At 9am on a Saturday, each pedi bowl was almost being used as well as each mani station occupied too. I get it- but I work hard for my money and gas is not free, so to drive back less than a week later to have a nail fixed was a bummer. Mind you, the my shellac nail started peeling the next day. I had to until Tuesday to fix it because I don't live nearby and my job is even further out. Although they did fix the nail that was peeling without any issue,the nails overall after about a week juat look ashy. The polish at the tip of the nails is just not professional looking at all. Plus, under the nails-my nails aren't laid down smooth against the tip, which makes me have to dig and rinse my nails more to keep food and other substances from getting under the nails. Just some junky, janky,and jacked up nails. Nothing Luxe about that. I'm just glad I didn't tip. When I got to new shops now for the first time, I don' tip until I return because one day you have nails, and the next day you have nubs! read more

Luxe Nail Bar - Just got this done yesterday and the shellac is peeling. - Nail Salons Near Me - Missouri City, Texas

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Terrible. They overcharge for everything and the quality is bad. My daughter started losing nails the next day. I took her back to have them fixed and more came off the next day. Including some of the nails that were fixed. Not even a week and a total of four nails are gone. Never again. read more

Luxe Nail Bar - Missing nails - Nail Salons Near Me - Missouri City, Texas

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I've been going to Luxe for years now.. and their service has gone down hill significantly.. I got my nails done a week ago and broke two nails already. When the lady sat me down (mymy) she asked me if I wanted a design or French tip and when I said no she just kept on insisting. She proceeded to call me boring for now wanting any design on my nails. She's been the WORST nail tech at that establishment. Also when she was "done" with my nails they were horrible! (I should've took a picture) I asked her to fix it and she said what's wrong with it. My index finger was so ugly she had to redo the whole nail. The shape on all 10 fingers were so crooked and lopsided. I wouldn't recommend anyone to come here unless y'all book an appointment with Ben which he's the absolute best! I sadly had enough with this establishment so I will no longer be coming here.. read more

Luxe Nail Bar - Two broken nails after a week... - Nail Salons Near Me - Missouri City, Texas

So, I got French tips and 2 of them fell off the next morning. I was mad and started planning to go back and get them replaced then I got them replaced, 2 days later ALL of them fell off but the thumb stayed DO NOT GO HERE!! Mind you these were EXPENSIVE they should have blew my mind but instead they blew my nails. AWAY read more

Luxe Nail Bar - And they took my nails along with the acrylic so basically they pulled my nails off‍ - Nail Salons Near Me - Missouri City, Texas

Cut my toe!! I went to get a polish change and was cut by Nancy. She became rude after I asked her to get a fresh set of supplies. She responded by saying they didn't have any and walked away.She was using the nail filer and cut the side of my toe. I told her she cut me and she said it's because it's a new set. What?!?!? She went and got someone and came back speaking a different language. I asked the guy could to get her away because it's rude to speak a different language in front of someone. She left and came back speaking her language and almost touched me. I asked the manager to get her away. Her behavior was aggressive. I will never come back here!!! read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

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I have been to this salon a total of 3 times, and each visit just progressively got worse & worse. The first time I came, everything was fine. That is why I had high hopes for this salon. It was near my home, the interior was beautiful, I loved the ambiance, and my pedicure went fine with no complaints. My second visit however, this is where I started losing interest. My technician noticed I was also Vietnamese, so we started talking about our lives. I love making small talk, it's very nice. However, mid-service, she started FaceTiming her grandchild. This completely bewildered me. I was not only shocked that techs could be on their phones during service, I was embarrassed because she was still servicing me, while having the FaceTime camera pointed in the direction of my feet & her. This last & final visit I had, this is what made me decide to never return. My technician, although sweet & kind, filed off my gel polish on my toes with her e-file. In normal practice at salons, it is best to file off the gel with a nail file, not the e-drill, as it thins out the natural nail significantly. The gel polish itself is also already pretty thin, that is why e-files work best with removing powder. Because my tech used this e-drill, my nails were so thin, I could feel the heat on my toes when they were drying in the UV lamp. That's never a good feeling. During the clean up process of my nails (i.e. cutting, trimming, and shaping of my toes) my technician cleaned off her cuticle nippers not with the towel, but with the water that I was still soaking my feet in. My 7 minute massage was more of a 5 minute massage on my left leg, and a 2 minute massage on my right. As I looked around the salon, the technician who was servicing another guest in front of me, made me finalize the thought that this would be my last visit. Instead of getting up to get water for his manicure bowl, in which he was to soak his client's hand's cuticles in. He opted to turn on the faucet for the pedicure tub beside him and get water from there. This was so questionable, even his client made a face of confusion. The only reason why I am still giving this place 2 stars is because their coffee is pretty good, and the salon interior is beautiful. However, that is all. read more

Twice, I've requested the same color on my toes and fingernails and come away with completely different colors. Fingers are gel and toes regular, but at other salons, they help match and tell you if it's not a match. Ask for help getting the colors close enough f you get what I get. Today I went in and pointed it out (toes a hideous peach and nails pinky) and as surprised they charged me to change it. Also and more importantly, the salon is very dirty. Long black hairs by my chair. Fingernail and toenail clippings underneath the chair beside me. On every occasion I've been here, the salon has been this dirty. read more

Luxe Nail Bar - Supposed to be same color - Nail Salons Near Me - Missouri City, Texas

I love this place. Emily is my nail tech and she does a wonderful job with all the things I ask her to do. The price is also better than other places around the area. They are very professional and it is very clean. read more

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-My 1st review has dissapeared from Yelp. I was going to do an updated on my previous review, but here I am writing a new review. This time I'm not happy. The past couple of visits have been disapointing. Massages on pedicures are so basic, I always leave thinking I didnt even receive one. -Top clear coat of my powder dip nail color rubbed off of a few nails. I've been doing dip nails for many years, even before they were popular and this has never happened before. -I asked for a few glittery sprinkles to be applied to a couple of nails and was charged an additional amount for ombre nails. Again, I've had this done for years, in TX and many other states and had never been up-charged. Furthermore, I wasnt informed there would be an additional charge for the glitter sprinkles. Not to mention they are not ombre...it's solid white, with a few glitter sprinkles. -Also asked for cuticles to be trimmed and I had to trim them myself when I went home and saw they looked untouched. read more

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This is my go to place now! I just happened to come in here because the nail salon I use to go to was closed and I really needed to get a pedi. The service was excellent! The staff were very attentive and friendly. They offered me a complimentary drink (water, juice, soda, alcoholic drink) and snack while I got pampered. The vibe is amazing, place is very clean and modern. Not to mention they even gave me a certificate of $5 off for my next visit. read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

Nail tech offered poor customer service. I got a dip set that was thick, bumpy, and minimally shaped. Not once did the tech ask if I liked the nail length or shape...matter of fact, she never greeted me. When I complained, I was told that "she is just like that." I asked for someone else to clean them up and was told nlo. I am in the healthcare industry where CUSTOMER SERVICE is paramount. Will not return. The pedicure was excellent! Thank you Mia! read more

I miss the former management. I have visited twice since under new management and have decided never to return. You must be very careful what is written on your slip. During both visits they attempted to charge me for shellac despite me telling them I do not want shellac. I was charged $7 for extra length. I have never been charged for extra length. No one explained my length would be an extra charge. While checking in the guy behind the desk was impatient. Prices are round to the nearest dollar at checkout. A lady's face was swollen and red from the wax and she was complaining about the tech not being transparent about the charges. Mike the nail tech did a great job. However, when I went to put on my shoes, I had to shake the acrylic nail clippings out. I have never had to do that. Loved the proximity to my house but I will be going elsewhere for nail services. read more

Luxe Nail Bar - I was charged $7 for extra length - Nail Salons Near Me - Missouri City, Texas

HORRIBLE customer service and super high prices!!! They even charge you extra to cut your cuticles. My 9 year old daughter who is petite with small hands, they wanted to charge me for an adult gel manicure!! And the WORSE part of all.... They speak in their native language in front of customers! How incredibly rude and disrespectful! Won't be coming back!!! And I gave them one star because I can't give them zero!!! read more

My niece and I popped in today without an appointment. We had a small 5 minute wait as it was a busy Friday evening. My nail tech Lynn, took very good care of me. I got a shellac mani & pedi and my niece got a full ombré set by another tech. You can order a mimosa, Bellini or a wine if you wish while you get your nails done. Customer service is great and they are very clean changing out their tools after each customer. Definitely my favorite Nail shop! Will be a returning customer. read more

Luxe Nail Bar - French shellac pedi. My favorite ever! The line was short and elegant and how I usually want but don't get at other places. - Nail Salons Near Me - Missouri City, Texas

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The nail tech rushed my nails. He refilled a nail that was already lifting instead of removing the overlay. In doing so, he cut my real nail and it started bleeding. I nearly jumped out the seat. He so called did 1st aid. My chrome polish was messed up on several nails. He had already exited the back door to leave because it was a few minutes short of closing. They had to call him back in to redo. He filed the nails and reapplied the chrome powder. This time he really left while I washed my hand not caring if I was satified. Upon returning, I'm even more disappointed even further because I was told that I would have to pay for them to repair the nail. The technicians name was Nathan. The male technician that did the nails originally was off. read more

I've been to Luxe Nail Bar a few times just for some quick removals, and they have always done a great job of getting my old set off quickly and painlessly. However, I didn't have quite as seamless an experience last Sunday when I took my sister here for a double mani/pedi. My sister's mani/pedi went very smoothly! Lynn, who did her nails, was really sweet and calm and patient with my sister. My experience was a bit rougher. Kathy was my nail tech, and she was a tad rough with my hands, often digging her nails into my cuticles to force the nail tip to fit better. I often tensed my fingers up because of this, which was throwing her off her game. I tried my best to relax my fingers, but the more she worked on my nails, the more I tensed up. When she was using the e-file on my nails, she cut the cuticle on a few of my fingers; one of them was bleeding while the mani kept going. There's even chrome powder rubbed into the cuts which I haven't been able to wash off since the mani. Kathy was apologetic but also blamed me for the nicks, explaining how my tense fingers caused her to nick my cuticles. Now this could totally be a chicken & egg situation - was my tensing up causing Kathy to nick my cuticles, or was I tensing up because Kathy was nicking my cuticles? Who can say, but I've never had an issue with other nail salons I've been to or other nail techs who work on me. Kathy could see that I was visibly wincing while she was filing my nails, and often had to stop to wipe the blood. At the end of the mani, she told me "Don't complain about this to me; it was your fingers tensing up that caused me to nick you." I bit my tongue and held on through till checkout. I didn't want to make a fuss or cause a scene, so I just paid for the mani/pedi and left. My hands are still pretty sore from the manicure, and I end up covering my nails with bandaids anyways since the cuts are still bleeding. I want to emphasize that everyone was really nice at the salon, including Kathy, who did apologize. I just was not satisfied with my nails or the lack of care of my nails during the process. I've never had a painful manicure before last Sunday, and admittedly I'm hesitant to go back afterwards. TL;DR: Luxe Nail Bar is really friendly and conveniently located. The salon is clean and the staff is nice and accommodating. Your experience will differ depending on your nail tech; mine this time around was just unfortunately painful. Just be sure to be vocal about what you want. read more

Luxe Nail Bar - Cuticle was nicked and bleeding during the manicure. This happened on several fingers. - Nail Salons Near Me - Missouri City, Texas

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Great service and clean establishment. Upon checking in they immediately ask for you to sign in and pick your colors while you wait. The main person who manages the front desk moves the customers along in an efficient manner which I appreciate. Also, they have a variety of OPI COLORS for shellac manicures. I would recommend this place if you are looking for a nail shop in the area. read more

First time here having pedicures, the Lady who serviced me was Rose, She was rough and quick. She hurt my cuticles and I was bleeding. She didn't apologize and say anything and all she did was try to hide my bleeding toes. She just continued doing her job until I told her my toenails were burning then she goes "oh ok". I was mad. The service I had including 5 mins massage, and it was like TOUCHING. I know the drink was complimentary but I had never received what I ordered. All they care about was where I am from. I don't even understand why the guy asked me that when I was paying and I told him the lady hurt my nails then he goes "oh sorry" then I got 5% off(WTH is that?!?!)... Not professional at all. BTW, All the stuff in Rose's suitcase is dirty and used. I can't even tell if everything was sanitized properly. Not coming back. I didn't tip because the service was not good AT ALL. read more

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This is my second time going and I got my nails done with Mary, very unprofessional. After showing her and telling her what I wanted she goes on and does whatever she wants. She had painted the whole nail when I said I wanted French tip, keep in mind it's shallac and she continues to put under the UV LIGHT. Now it's harder for her to take it off, and literally scrape my skin off ( she was trying to get the shallac off and so much force she could of be careful!!!!) With all this going on she was talking with Michelle and the other coworkers would look toward me, made me very uncomfortable and I realized they were talking about me. If you go DONT GO MY MARY! Or MITCHELL Also I didn't anything off my tab even tho she hurt me and I'm bleeding. In the picture You can see I'm bleeding from all scrape she did, all the others toes are like that too but this one blood came out, and when my toes touch a blankets or anything else it hurts like a burning sensation. DONT GO WITH MARY!!! And I won't be going back! Ended up paying $98 for me and my sister. read more

Luxe Nail Bar - You can see I'm bleeding from all scrape she did, all the others toes are like that too. - Nail Salons Near Me - Missouri City, Texas

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I usually go here for a quick fix if my nail tech is not available just because it is close to my house. The staff at the front is typically nice however, a lot of the time it feels as though they are rushing you. Yesterday, I got a basic manicure and pedicure with regular polish and they did not dry enough. It felt as thought they were pushing me out the door to close. I got home with runny nails and ended up removing all the polish myself. Disappointed but not surprised read more

Appreciate the fact that their nail files and buffers are brand new every single time. Not sterilized ,but NEW! Fancy drinks are available upon request. Service was good and fast. read more

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I went and paid a lot if money for a gel mani and pedi. The very next day my nails started to chip. I called them to let them know ... they offered to do it again, and again the next day they were chipped. Sadly that money is lost. I won't be returning. read more

Luxe Nail Bar - Nail Salons Near Me - Missouri City, Texas

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I absolutely love this nail salon! Clean, friendly staff, & the services are great! I especially love the professionalism, work ethic, & attentiveness to detail of Tim, Tracy, Sophia, & Tu. They are amazing! They make sure you're comfortable & happy with the services they provided. I always leave here happy. If you're on this side of town, I highly suggest you swing by & give them your business, you won't regret it! read more

Luxe Nail Bar - Pedicure - Nail Salons Near Me - Missouri City, Texas

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I was so excited to get my nails done for the first time ever. Ever!! I went with my sister in law to just enjoy our day off and hang out. Upon entering, I loved the decor, vibrance and energy of the place! Cindy was at the front and she welcomed us warmly and helped me out clarifying the services as I told her I've never done this before. We didn't have an appointment but walk-ins were welcomed. About ten mins in, we were immediately seated and we had Tu and Kimmy do our mani and pedi. Kimmy worked on my nails. Kimmy noticed I had a sense of humour and she was making jokes with me the whole time which I liked and i told her it was my first time and to basically let me know what i for to do and will follow. My sister in law had Tu and he was a dream. He was so nice and had much precision and work with such decadence with her, I wish I had him do my nails. Kimmy, although nice, worked my nails too fast with no quality control and attention, which left me disappointed. She showed the timer for the foot massage but I never got it as she was still clipping my cuticles.... So disappointing to be honest. At the end, 4 of my nails were messed up and when I tried to address to her, she said not to worry and just quickly brushed me off. This is where TOMMY comes in and saves this review from being a 1 star! Tommy overheard and started telling me about how matte nails are but then he realized I was not content and asked to look at my nails. He realized my nails were not done properly and told me to sit and wait for another person to do them. That honestly made me so happy as I didn't want to have a bad experience doing my nails. Thank you Tommy for your understanding, compassion and quality of service. I ended up having Cindy redoing all my nails and the way that she worked on them just left me speechless. Her attention to details and quality of work just proves and shows that this place has the 4-5 star review! Thank you Cindy for redoing my nails. In a way i am happy that Kimmy didn't do a good quality since at the end I ended up just sticking to a glossy finish and not matte. Also, my toe nails weren't done well either but they will be covered so whatever, waste of money there. I will say that my sister in law nail, gel finish, already chipped off the next day. :/ Not sure if that's a quality issue? Basically, i will come back here because I was told the prices are competitive and well, and that bar area with the nice gentlemy that came around taking everyone's drink order, which the drink menu offers many options and complimentary! Limit two alcoholic drinks! I enjoyed my mojito a lot. It was a day off not a night out at the bar people lol. Will I come back? Yes! Definitely! I will be back for Cindy if she does my nails. Not sure if Tommy does nails but he can do my nails too! read more

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This will now be our go to spot for mani/pedi spoiling. Staff has great customer service and skill. The gal at the reception is efficient, dynamic and fun. The drinks were delicious and the gentleman serving them very personable. Tu was my technician and he was great with me. I hate filing and he accommodated me very nicely. He was gentle, precise, and gave a great leg massage. Every technician that my family had seemed equally enjoyable. We came as a group of four- in fact we had to drag our son and now he's hooked . I will bring my friend next week while she's here visiting from out of state. I texted her a private Yelp review and she now has a case of FOMO. I plan to come back and try as many of their services as I can to support this establishment so we can continue to keep such a great place in business so close to home. Great job Luxe Nail Bar. You've earned four new clients. read more

Luxe Nail Bar - Delicious Malibu Sunset has me feeling chill after a wonderful pedicure. - Nail Salons Near Me - Missouri City, Texas

Best experience I had in a long time from a nail shop , you are definitely paying for quality not quantity... I got a pedicure, new set color powder something basic to try it out ... Customer service was outstanding, from the money o walked in , 2 managers Tommy and nice lady can't remember her name were very attentive and helpful , The lady who did my pedicure didn't speak much which is ok she was great feet look great feel soft.. her name is Michelle. Peter was my nail tech OMG he helped me picked something cute so I wouldn't get a plain color. He was nice communicated well ,and my nails looks amazing , shapes great and funny... They also have awesome drink menu !!! read more

Luxe Nail Bar - Nails - Nail Salons Near Me - Missouri City, Texas

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The wax girl was too preoccupied with the couple at the bar, and the cashier guy just blew me off both times about my nail fungus experience after my previous nail appointment. I e en asked him to share with management, but his nonchalant attitude was almost comical. He made it obvious no one would get my message. I would have given a 0 rating but this is the first time to have a negative experience, but I don't know if I'll ever return. read more