Buyers beware!! Poor quality door finish & AWFUL customer service!…read more I've purchased a ~$3000 front entry door from the Roswell location. the weather stripping on it was cut too short by the factory and had to be replaced. when I tried to contact their "customer service", the person I spoke with (Ishio) blamed me for "not checking the door before installing it" and was unable to offer a proper solution or send someone to fix/replace it. Returning the door at this point is not an option and they know it. Their "warranty" won't cover labor required to replace it (~$160) I was told that I should get a call from the general manager Tim, needless to say no one called.

I am in the process of Kitchen Remodeling and it is scary! The only part that makes is less scary…read moreis my design consultant Courtney Major in the Roswell office. Her education in design from Italy is most impressive and it shows in her results. She is an excellent listener and pays attention to details. I am in the estimate phase and am currently looking for a reliable and experienced contractor. So I will update this review through out the project. But for now I am impressed and satisfied with the deliverable so far.

We have been in the masonry business for many years. We usually don't get our materials from Stone…read moreCenter because they are more expensive. This has always been the the biggest problem. Yet it is a beautiful looking operation from the outside and we continue to purchase their when the other yards don't have the products. Our other concern is that the team that works the property are not helpful and less congenial than ALL the other stone yards, and after this many years we have been to all of them. I guess you have to be a BIG customer for anyone to care. But why do I write this review now???? Well, for the second time in the last several weeks, we purchased a few pallets for $ 700+ dollars. We carefully picked up the product ourselves. As we continued installing a patio on a concrete base, we had a hard time finding good pieces of quality flagstone. OF course some cracked and smaller pieces are normal, but when over half the pallet is very damaged, it is very had to make a living with this ratio of bad stone and high prices. This was also the problem a few weeks ago. The other bad thing is that we have to pay our men to re stack it and then return it (that is time and money!) And of course there are signs everywhere, declaring no returns for partial pallets. This I think is fair, because everyone will bring back piles of broken stone. SO even with some returns accepted, it takes time..... BUT... the last but... I promise.... 700 dollars for a 50% waste???

Excellent customer service and super friendly crew. If you need some help finding nearly everything…read morefor masonry purposes this is where you want to go.

These people really stand behind their products. I have ordered products multiple times over the…read moreyears and never had a problem with their marble. However, this time the Carrara was beautiful, but there was an issue with cracks in the other marble I ordered. They promptly made it right. Thank you for the great customer service.

I ordered $8,500 in Calacatta gold marble tile from this company. The mosaic tile sheets are from…read moredifferent lots and some of the sheets absorbed moisture and completely discolored after grouting and left my shower floor looking like a checker board. I sent the company photos and they gave me a 50% refund on the mosaic tile but I'm left with a shower floor that I need to pay to rip up. Really disappointed.

The staff aren't customer service trained, they are awful and rude to work with! I really don't…read moreknow why they even bother to keep this store open to the public when they don't care about helping customers, seems like they are doing you a favor when they actually need your business! I don't recommend them!

So today, I went to Lowe's. I bought four 6 x 6 x 16's. The people at Lowe's help me put them in my…read moretruck, and walked away. I did my best to try and tie them down to make sure they were steady. And as I drove out of the parking lot they started wobbling, I pulled over trying to tighten them up. As I headed down the street I had to pull over 4 more times. I must say normally I go to Home Depot, and they do a very nice job of helping me drive away safely. But today two men from Lummus Roswell out of the kindness of their heart's stoped helped me take the wood out of the truck put it back in the truck and tie it down safely. Thank you so much Dusty and Ronald, U2 truly saved the day. And from now on I will buy my wood from Lummus's. Thank you for all that you have done!!!!

We love the prices here. Good selection of tile, flooring, vanities and so much more. Staff is…read more very helpful.

Great place to get deal on Flooring. This is our second purchase from them and had great service…read moreboth times.

Excellent alternative to the big box home improvement stores, especially if you're in the market…read morefor decks and/or railings. Take a step back in time to when "customer service" mattered and give Randall Brothers (formerly PMC) a try!

They have always bee very helpful…read more To the unhappy customer. You should've started to their place of business earlier. What if you had decided not to come or got in a wreck. It's not their fault you were late. They have business hours for a reason. After a register is closed you can't just reopen it. They would have then had to recline it that would have taken more time. Therefore this constitutes as an invalid bad review!

Mr. Calvin K. took us through the process of ordering windows. We did not ask which windows were…read morebest energy efficient which I now regret! But on the day of installation he arrived with his crew (July 2022) and installed all windows and two doors in two days I believe. Of course I would recommend this gentleman. He was prompt, courteous and easy to work with too.

I really enjoyed working with these people when building our house in Alpharetta. They were easy to…read morework with and very fair on price.

Amazing experience at Norcross Supply. I worked with Tim Dove…read more Doing a cedar project at my home and he helped me hand pick the boards that I wanted. In addition, his customer service/communication was excellant. I will continue to make the drive and share with everyone where to go if needing cedar or cypress! Thank You!

I was searching for a specific wood siding (it needed to have a certain edge and other specific…read morefeatures) and Norcross Supply was the ONLY place I found locally that had what I needed. They actually were able to present me with several options, and had a huge selection. Most importantly, the staff is super helpful, friendly, and patient. I appreciated this a ton. If you're looking for lumber, siding, decking, wood stain (they carry TWP, or anything having to do with wood. Come here. If you need mill services, they can refer you to one. Just an all around great place for your lumber needs.