Came in for a Dazzle Dry manicure through classpass to use up some credits because they are one of a few salons that offer this polish. [[HIGHLIGHT]]Had a great service from Kim who was kind and took her time and care to give me a great service.[[ENDHIGHLIGHT]] Even for a regular mani, my service lasted about 45 minutes and my nails look great. read more

The technician was very nice and the service was friendly, but unfortunately, the technical quality of the manicure was unacceptable. My cuticles were butchered and left quite sore, and the polish application is very thick, lumpy, and uneven at the edges. [[HIGHLIGHT]]I hate to leave a negative review because of the kindness shown, but the result is not professional-grade[[ENDHIGHLIGHT]] The technician was very nice and the service was friendly, but unfortunately, the technical quality of the manicure was unacceptable. My cuticles were butchered and left quite sore, and the polish application is very thick, lumpy, and uneven at the edges. I hate to leave a negative review because of the kindness shown, but the result is not professional-grade read more

I do not recommend Luxury Nails in Elmhurst. During my pedicure, the technician, Katie, cut my foot with the grating tool, causing it to bleed. The bleeding would not stop, so I had to leave before my pedicure was even finished. [[HIGHLIGHT]]What disappointed me most was the owner's response. Instead of apologizing or showing concern, the owner told me that the grating tool is sharp and that this happens very often.[[ENDHIGHLIGHT]] I was also told that cutting customers with the grating tool is "common practice" and that I would be okay in a few days. Unfortunately, that has not been my experience. I am in a lot of pain, and what should have been a relaxing pedicure turned into a painful and upsetting experience. [[HIGHLIGHT]]Accidents can happen, but the lack of accountability and customer care was unacceptable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I left feeling dismissed and disappointed. I expected a sincere apology, genuine concern, and a commitment to customer safety, but received neither.[[ENDHIGHLIGHT]] read more

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The dazzle dry polish system they use is not the original product Don't waste your money

This used to be my go to place however lately it's changed. [[HIGHLIGHT]]I had an appointment for 615 showed up five minutes early was told that they're running about 15 minutes behind[[ENDHIGHLIGHT]] that's fine [[HIGHLIGHT]]at 6:30 I asked how much longer and they told me another 20 minutes.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I absolutely LOVE Jamie! She is so creative and talented[[ENDHIGHLIGHT]]. I can usually show her a picture of what I am looking for and she can duplicate it. read more

[[HIGHLIGHT]]I'm really disappointed with our visit to Luxury Nails last week.[[ENDHIGHLIGHT]] We paid about $185 for services -- a deluxe pedicure and manicure for me and a top-tier gel pedicure for my girlfriend. Despite tipping both technicians, the experience was painful and concerning. During my pedicure, the technician dug into my toes so aggressively that I had to physically pull my foot away from the pain. Each time I reacted, she kept saying "just a little more." That should have been the moment to stop. A service like this should never continue when a client is clearly uncomfortable. My girlfriend was also nicked during her pedicure, and her cuticles were over-trimmed. My fingernails were clipped much too short, which caused additional soreness. A few days later I called the salon because my feet had red spots and soreness that lasted nearly a full week. [[HIGHLIGHT]]Their response was to offer that I come in so their insurance could see the issue.[[ENDHIGHLIGHT]] During that conversation they also explained that some technicians feel they must remove every ingrown or cuticle. In my opinion, it should never be about the technician's preference -- it should be about the client's comfort and safety. For context, I get pedicures at least once a month, and I have never experienced this level of pain or prolonged soreness. Mild sensitivity for a day or two can happen, but this lasted much longer and my big toes were especially affected. [[HIGHLIGHT]]I declined their offer to return because after being nicked multiple times -- and my girlfriend experiencing the same -- I simply don't feel comfortable going back.[[ENDHIGHLIGHT]] It's also worth mentioning that it appears there are new owners or an entirely new set of technicians, as none of the staff I previously saw are there anymore. That may explain the noticeable change in quality. This review is simply to share our experience and encourage others to be cautious. Nail services should never involve repeated pain or technicians ignoring a client when they say something hurts. [[HIGHLIGHT]]Unfortunately, we will not be returning.[[ENDHIGHLIGHT]] read more

Not a good experience. [[HIGHLIGHT]]The nail tech didn't listen to what I asked for, which was frustrating.[[ENDHIGHLIGHT]] My friend also had a bad pedicure -- her toe was cut, and instead of proper care, the tech put super glue on it and called it medicine. Very unprofessional. Would not recommend. read more

Luxury Nails - The tie that the nail tech put super glue on and said it was medicine - Nail Salons Near Me - Elmhurst, Illinois

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[[HIGHLIGHT]]Maria is always amazing! She does just what i ask[[ENDHIGHLIGHT]]. Fast but perfection. [[HIGHLIGHT]]Very pleasant always.[[ENDHIGHLIGHT]] read more

I have been going here for the past year and a half, and I can tell you it is the best place in elmhurst to get your nails done. My nails last longer than any other place (I do dip powder on my nails), and it is always clean and enjoyable. I love going here read more

Ken is an amazing nail tech! He is super talented, creative, and friendly. I went to go get my nails done for a music festival and I showed him my Inspo picture which he perfectly created. I am always very happy with my nails when I go here and the customer service. I've been coming here since I was a little girl and I've always been satisfied with the many designs this team can do. The vibes are amazing! read more

Luxury Nails - Overlay Natural Nail - Nail Salons Near Me - Elmhurst, Illinois

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This nail shop is soooo unprofessional and stuck in the previous times. I was assigned a nail technician who did not know what he was doing. [[HIGHLIGHT]]When I addressed the issue they started dialect in their native language.[[ENDHIGHLIGHT]] This is my second bad experience and will never give an opportunity for a third. This is an older lady shop!!! read more

I recently moved to the area and decided to give Luxury Nails a try. It is so hard to find a great nail salon and I have found it!! This salon is super clean and the manager sets the bar high with awesome customer service!! I get so many compliments on my nails and will keep coming back!! They are opened 7 days a week and do great nail designs!! read more

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[[HIGHLIGHT]]Very sweet people.[[ENDHIGHLIGHT]] But they don't know how to do any design what so ever. I showed a reference photo and then they proceed to do it nothing like the photo. I tried to correct them but they did not fix it. They then proceeded to charge me much more than what my nails should have been. read more

I called before going in for a mani/pedi- no chip. I am aware the fast way of taking off the polish is to file it off. This also damages your finger nail at the same time. Because they file your finger nail as well. That's the burning sensation. I asked the boy to stop because it was getting hot. I am in a body brace so I am unable to stay in 1 position very long. The way you are suppose to SOAK the polish of takes about 10 minutes NOT 2 or 3. My first experience was amazing! I tipped very well! I wish I had gotten her name! They lost a custumer over that. read more

Luxury Nails - Nail Salons Near Me - Elmhurst, Illinois

I like this place until today. I had a lazy nail tech who instead of replacing my broke nail she filled it in. It's look tacky and out of place. The rest of my nails are pretty. Not worth $114 dollars. read more

Luxury Nails - My nails - Nail Salons Near Me - Elmhurst, Illinois

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Thai does the best nails!! His kindness and gentle on the experience! Thank you Thai! read more

Luxury Nails - Fabulous nails designed by me! Great job Thai - Nail Salons Near Me - Elmhurst, Illinois

Love Mimi's pedicure, the best and most precise!! Love the extra touch that she adds to her master skills as a pedicurist!!! [[HIGHLIGHT]]Love how Happy Feet I have after I leave her relaxing pedicure[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Diane was super sweet and gave me fantastic customer service while making lovely conversation.[[ENDHIGHLIGHT]] I will definitely come here again! The environment there is amazing! read more

I'm sitting in a Pedi chair as I type this The Nail Technician didn't like that she could not up sell me. I tried to tell her three times that she wasnt getting the ingrown nail out of two of my toes. What I think she said was she didn't understand what I was saying. Err! After painting my toes she placed the separator between my toes. Backwards process No top coat. She asked me to move to a drying area about 20 feet away and because she placed the separator after the polish she couldn't push in far enough. As I walked to the drying area they moved and smudged six toes. I told her immediately. She tried to correct one toe on each foot with just polish covering the mess up. I asked if she was going to put a clear top coat on her response was a head knod of yes. At that time she asked me to pay her $25.00, I handed her $30.00. That included a $5.00 tip to her. After further reviewing the messed up toes I called her over to show her all 10 were messed up and still no clear top coat. She had me return to the Pedi chair and was going to paint over the messed up sections. I told her not to paint over the messed up it will be to thick. She started to remove the polish with force. I told her "don't get mad at me, I didn't do it backwards" I think she said she's not. This was my first and last time here. Edited After waiting For the second attempt to correct the bad polish job I spoke with who said she was the manager and told her I wanted my money back. She refused to do that offer to repaint them again for the third time. I then advised her also that the girl never buffed my nails and my toenails are all ridged and bumpy. Thst second attempt to correct the bad polish job is just as bad and now there is polish on my skin as well. read more

Luxury Nails - Nail Salons Near Me - Elmhurst, Illinois

I happened to stop in at this salon in-between shopping and I am so glad I did! The ambiance is very luxurious and the customer service definitely matches. The pedicure with Nancy was so great, and much needed! My full set with Kent was perfect! I believe he has perfected the best shape for my nail beds and he took the time to provide me with sample options when I was indecisive. Thank you Kent!!! Overall a great experience here and I will be booking my next appointment at this location! read more

This place is very shady!! They "don't" have their prices displayed first of all . I asked how much my nails would be, then got charged an extra 20 dollars at the end of the visit. She claim their was a 20 charge for chrome color solid nails which she never bother to explained before hand. I paid $210.00 for me and my two young daughters and she said said she couldn't add the points to the reward system because that's only for cash paying customers. ( I always got points regardless if I used charged or cash) The manager is not consistent with the prices on their website. felt very misled and disappointed. read more

[[HIGHLIGHT]]was great place but going down hill.[[ENDHIGHLIGHT]] usually I go there to get waxed. [[HIGHLIGHT]]But lately I've been turned away.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Is it because I'm in a wheelchair due to foot surgery, or is because I am married to a woman.[[ENDHIGHLIGHT]] ever since they found out I was married to a woman and in a wheelchair I feel very judge. [[HIGHLIGHT]]they wouldn't even hold the door for me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had to ask for help.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The person behind the desk was very rude and insensitive.[[ENDHIGHLIGHT]] read more

No sanitation, dirty tools, got cut during the process. Garbage place. Nothing more to write. read more

Totally rip off! Stay away. Cool water for pedicures , heel scrape that was extra ( which I feel is crazy, why get a pedicure then) just not a good place. read more

This was my first time here. I came based on a recommendation from my sister. I don't know if it was an off day or what, but I was NOT happy. I am someone who is bilingual, so i understand when it is difficult to speak to another person... however, the tech who did my finger nails did not even attempt to try to understand what I was telling him. My nails are lumpy from too much polish that was applied unevenly. When I tried to tell him about it, he says, "ok, you go now" Oh, and my pedicure looks like crap!! I will NOT be back!! read more

Luxury Nails - See the lump at the top of the glitter nail... unacceptable!! - Nail Salons Near Me - Elmhurst, Illinois

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Ripped out my cuticle! The lady doing my pedicure seemed off, she was acting very slow and out of it. She then she pulled out the cuticle cuters and used them to peel off my cuticle backwards. She did this very very slowly! The first time she ripped out a piece on one of my toes I thought it was a mistake. She did it again and I was bleeding everywhere. I can't explain it but this felt very intentional. I have NEVER had an experience like this at a nail salon and I've been going to them for 25 years. This lady intentionally ripped out my cuticle and made me bleed. She did it slowly and watched. It still hurts and this is seveal hours later. The manager did treat my foot for the bleeding, but it didn't seem like anyone was listening when I was explaining what she did which means they will let it happen again. I was calm and not freaking out on them so they should listened. Please avoid this place. I will be escalating this. This is not ok. read more

Luxury Nails - Nail Salons Near Me - Elmhurst, Illinois

I come here for my Mani and Pedi. I like how they do my no chip Mani but it does get a bit pricey. I signed up for their rewards card so that I can get my future Mani or Pedi's discounted or even free. My tip would be to use it if you are paying for more than one person. My hubby comes with me for Pedi:) He likes to be pampered too, LOL! The place is clean and inviting with a Spa like feel to it. They have about 3 TVs to watch, they offer pop or bottled water as well. I have curved toe nails so if you do too, tell the front desk to hook you up with someone who is good to cutting your toe nails for that! It's so worth it. With basic pedi (they also have other special that they would show you on a card of price and descriptions), they also include a quick below the knees down to the toes massage, hot rock massage, and hot cloth with a choice of scented lotions while on an electric massage leather chair sipping on your complementary drink. I wish they would have updated magazines to read though. There's a lot of them to serve you, I usually do walk in with no appointment but I ask for certain people to do my toes. It does get pretty busy on a Friday night or Sat/Sun during the day. It's best to come during week when it's dead. Since it's off a stripmall and the wait is long, sometimes I would walk next door or get a quick bite to eat in Portillo's. I would come back, they are friendly people if you don't mind the language barrier too much or they talk amongst themselves. Also, remember to bring cash for tip and they ask to separate that from your bill if you're paying with a credit card. read more

Luxury Nails - Sanitizing area - Nail Salons Near Me - Elmhurst, Illinois

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Since my last visit here the owner has really stepped up standards from what I see. Talks of renovation and remodels alongside with new licensed professional techs that are up to modern standards have kept me coming back even though I live 30 miles away. Spoke with the manager a bit while my girlfriend got her nails done. He's such a nice guy and really knows his craft, he even offered to fix my girlfriend's nails for free because he is so prideful in his work. I do notice something though, the ratings of the shop online clearly doesnt match with their services. It should be ranked higher than what it is now on yelp but the old reviews about the previous owner is really giving the new owner with amazing techs a hard time. It seems like they take their reviews very seriously and value each cliental that walks in the door from my conversations with other clients there! I highly advise you look on their Google site instead since it's more reputable than their old Yelp account. read more

Luxury Nails - Please consider before judging this fantastic shop! Please use their Google page instead! - Nail Salons Near Me - Elmhurst, Illinois

I've been going here for about 8 months and Ben always does such an amazing job. Normally I do the same thing all the time but decided to change it up for the holidays this time read more

Luxury Nails - Christmas set - Nail Salons Near Me - Elmhurst, Illinois

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I complimented someone I work with on her silver metallic nails and asked where she got them done...it was this place. I was super excited about getting my own no-chip chrome metallic manicure so I called & made an appointment, only I didn't ask how much this particular manicure cost....my appointment was at 6pm on a Monday - there was no wait, but the place was semi-crowded so probably good to make an appointment anyway. When I got there I questioned the metallic options and I was told for 10 fingers $50!!!! Unless that manicure is lasting a good month or more...I don't think so. I settled for a no-chip manicure which was $35, and I was very happy with it. It was done last night so now to see how long it lasts. This place is pretty big, HUGE selection of nail polish & clean. I don't live in the area, but of you're considering this place, it wasn't bad at all. read more

Luxury Nails - Essie #13 - Nail Salons Near Me - Elmhurst, Illinois

The guy who was doing my nails cut the skin with the file, causing it to bleed and sting real. But not only that he was really rough and kinda rude. Overall not a good experience. read more

Luxury Nails - The guy cut under the nail with the file several times and it bled and hurt really bad - Nail Salons Near Me - Elmhurst, Illinois

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Terrible!! Terrible!!! Terrible!! Do Not Come Here!! I made an appointment for my husband at 2pm for Diane or Diana ( she was recommended to me by a friend) they couldn't find the appointment and I'm not sure even if I got the correct lady. Whoever did it it only took 20 minutes for a pedicure and did the worst job my husband has ever had!!! He has never been rushed so bad for a pedicure !! We will never be back here again!!! read more

+ Walk-in, no appt needed! + Pick from 1 of the latest 500 OPI, Essie or China Glaze nail polishes. + 16 massage chairs for pedicure. These are super powered massage chairs...love them! So many pedi chairs, it is easy to go with a friend and be seated together! + Complimentary water bottle or soda before pedicure. +Basic pedi is only $25 and includes: leg massage with lotion, hot towels and hot stones! + The nail techs are all friendly and the shop is CLEAN and SANITARY! Really a beautiful, relaxing place actually (see photos). THE BEST PART: After they rub your legs with the hot stones, they put them under the bottom of your foot for a minute or two and it melts away all the tension. - Throw out the old magazines and keep more current copies of People, US Weekly, etc. - The massage needs to be consistent with all the techs. No petting...MASSAGE legs and feet. And make sure hot stone are always warm/hot...no cold stone rubs. :) - Need an additional drying table. read more

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One of the best salon's I've experienced, clean,spacious all the nail technicians are always friendly and professional. I usually go to Jaime but all the technicians are good you can't go wrong with any of them! It's my favorite "me time" place to relax and get a wonderful pedicure or new set of nails! read more

AMAZING!! Seriously the best pedicure in town! I usually get the full shebang pedi @ $45 a pop..yea, it hurts the wallet, but I get a back massage, my feet get some loving and I get to chill for an 1 hr. But they do have one for $25 too :). I love the hot rock massage along with the hot towel, but I REALLY love the paraffin. I also like the fact that they offer you something to drink as soon as you plop you booty on the seat...speaking of pedi's I'm due for one it's been a couple weeks, maybe I'll go tomorrow :) ahhhhhhhhhh relaxtion at its finest. read more

Horrible Service. These people treat you like they're paying you for a service, then they talk about you in their language.

Went here for my first mani pedi ever ... was really hesitant, even a bit scared, but the manager made me feel at ease and comfortable. The nail tech took time to explain the process and made sure I got out in time to get back to work. Overall, really satisfied. Exceptional service and great experience. Will definitely be back again. read more

My mom and I have been going here for years for our pedicures. They are usually great and we always enjoy our visits. We visited today to get pedicures done, and it was the worst experience we've had there. Both ladies who did our pedicures (did not get their names) completely rushed through them. We typically get the standard pedicure, which is what we got today. Usually they ask you which lotion you prefer and they use that when giving the massage. They never even used the lotion, which was very disappointing. The store was not busy at all, so there was no apparent reason for them to be rushing through our pedicures. As I said before, we've been going there for years and have never encountered a problem like this. But if this continues, we will not be returning. For the price we pay for our pedicures, the women should take their time with them and make them as enjoyable as possible. read more

This place is anything BUT luxury. I had to give them a star in order to write a review but really they don't deserve it. Walked in on Sunday afternoon with my sister and two nieces an hour before they closed and all the people that worked there seemed irritated that they had customers. (If they did not have time to assist us, all they had to do was tell us that). Instead they scurried about acting as if we were a burden and then tried to charge us full adult pedicure prices for simple polish changes for my 4yo and 7yo nieces! Several employees asked both my sister and me over and over who was paying for our services. They seemed more interested in who was paying them and getting their money from us than actually providing nail services. They didn't have two colors that I chose (very basic ones that every other nail place has) they stabbed my sister's finger, causing her to bleed and her entire finger to swell up, and did not seem to care at all. There are so many nail places in Elmhurst very near this one. I recommend anyone try ANY other place than here if you want good or even decent customer service. We usually go to Stella nails on north avenue (which is GREAT) but they sadly could not take us all as walk ins. Lesson learned, we will make an appointment at Stella in the future and NEVER return to "luxury" nails. I strongly recommend anyone reading this do the same. read more