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    Lyft

    2.2 (48 reviews)
    Closed • 9:00 am - 9:00 AM (Next day)

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    Unable to file a report on the app AND website.  No other way to contact Lyft

    I was t-boned yesterday by a Lyft who ran a red light. There was a police report, and apparently the insurance provided does not exist. Since the lyft thing was blazing in the windshield, i decided that i should at least report this guy operating a lyft vehicle without insurance. I have tried multiple times to file the accident report on the website AND in the app, but it keeps giving me an error message with the year in the date input. There is no way to correct this, and i even tried inputting different years just in case the glitch isjust with "2024". It still gives me the same error message stating that valid dates must be "2012 or later". I've tried the help section's suggestions, but none have worked. Beyond that, it just gives me a loop to nowhere. There is no phone number, or any other resources that will actually solve the issue. I'd happily provide docs on all ends. My friend actually died in a rideshare, because the driver ran a red light. i am now convinced to think that this type of business just makes the world broken and unsafe for the rest of us, cuz apparently there is no policy for these guys to NOT run red lights. Gotta love unaccountable businesses and people. I will absolutely NEVER use Lyft for any reason.

    The app
    Jeremy F.

    If you've been to a big city and used Uber, you are getting pretty much the same thing. Need a taxi, I mean ride share to a location around Salt Lake City? Then Lyft might be your answer. As a type of taxi service, Lyft relies on a smartphone app in which physical money does not exchange hands. You load up the app, add your credit card info, and request a driver. On the app you can see the current location of cars and after you request a car you get an update with the name of the driver and a description of the car. Then you input your destination. Once you arrive a notification pops up on your phone and you have the option to tip and review the driver. I have used Lyft a couple times in SLC and Uber in other cities and I find it very convenient. Lyft is $1.75 a mile and 25 cents a minute. The pickup fee is $1.60 and there is a minimum of $4.00. Lyft is a nice addition to transportation scene in SLC especially if public transportation is closed while you are out on the town or need a ride to and/or from the airport.

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    11 years ago

    Dirty cars and 2 rude drivers. I tried... Plus the wait took 20 minutes . Back to Uber.

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    9 years ago

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    9 years ago

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    6 years ago

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    11 years ago

    Business owner information

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    Lyft A.

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    9 years ago

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    10 years ago

    I tried to register with Lyft and they said my driving record was not good enough. I am 51 and have had 1 ticket in 30 years.

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    10 years ago

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    Review Highlights - Lyft

    “Super nice personality, very knowledgeable, down to earth guy with a clean vehicle.”

    Mentioned in 2 reviews

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    Lyft - taxis - Updated September 2026

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