If you're looking for a luxury experience, look anywhere else because this limo service delivers…read morethe exact opposite. From the moment we stepped onto the bus, our bachelorette weekend was derailed. We were greeted not with professionalism or cleanliness, but with filthy champagne glasses - every single one smeared with someone else's lipstick. Not "missed a spot" dirty - completely unclean and unacceptable. It was the kind of health‑code nightmare you'd expect from a back‑alley dive bar, not a service charging over $400. The driver? Utterly unprepared. He had no idea how to operate the sound system and making excuses, leaving us sitting in awkward silence and playing music from a phone speaker instead of enjoying the celebration we paid for. If this was his first day, he clearly received zero training which says everything about the company's standards. But the real disaster was the manager. Unprofessional. Incompetent. Shockingly rude. His attitude alone should disqualify him from working in any customer‑facing industry. Instead of acknowledging the issues or offering solutions, he delivered condescension and defensiveness, making it clear that customer satisfaction isn't even a remote priority for this company. In short: If you want to spend over $400 to be disrespected, dismissed, and disgusted, this is the company for you. Otherwise, do yourself and your event a favor and book literally anyone else. Yellow Taxi would be a huge upgrade.

Awful company. We chartered a mini coach for a clients wedding last May. It was an absolute…read moredisaster! First of all, I tried to reconfirm the day before with the driver to make sure everything was good. When I texted him, I was notified that he read the text, but he clearly ignored me and never actually did get back to me confirming everything. The day of the event, he did text me 20 minutes before the pick up time saying that the bus overheated and that he is going to be late. He actually ended up being over 30 minutes late. When he finally showed up, he was rude to the guests and was an absolute horrible driver. He ran through stop signs, hit many curbs, made other cars wait for him while driving up Main Street, etc. etc. The bus was also in horrible condition. There were no back shocks so it created tons of noise while driving. The bus was dirty and the AC didn't work very well. We tried to reach out to management of the company to see what they could do for us and of course, no response. I honestly can't believe this company is still in business. Maybe instead of spending money on all the billboards with the owners face, put that money toward maintenance/updated vehicles in their fleet and competent drivers. Wow!

Ok. ... let me first preface this by mentioning the fact that I'm an airline pilot and as you can…read moreimagine I'm in staying in almost every city across the country each year. Ascent Diamond Limousine Sedan Service is the best Transportaion service .. hands down ... that we use. There driver are courteous, safety minded, and on time every time. I also appreciate the fact that there vehicles are high end, comfortable, clean and new. Yes... they are that good. In fact, recently I had to go to the airport on my own nickel and instead of calling an Uber or lyft I called them first.

It was snowing off and on in Salt Lake City and surrounding areas. And I had an early start at 3:30…read moream. So I decided to splurge on hiring a car and driver. From the first phone call planning my trip and all the places I was visiting and stopping at the service was true white glove. My car and driver was ready with the favorite beverage of my choice in the car. We stopped for food. Along the way when I had time to spare we even (at the drivers suggestion stopped by a ski resort). The drive was smooth and professional. The next day I had a straight forward transfer to the airport and the driver again was on time (early) and we had a smooth drive, easy conversation, great clean car. I would definitely recommend this company.

My family has used Joseph's Transportation for three years. He provides excellent service!…read more Always on time, clean and friendly.

Joseph was great. He was patient while we tracked down lost luggage at the airport and made the…read moreride to Park City very easy and comfortable. Highly recommend.

We used South Valley Shuttle to provide a ride from the airport to Draper late last night. Our…read moreflight came in late and it took a while longer for our luggage to arrive on the carousel. No worries, Tony tracked our flight and was there to pick us up and deliver us to our destination safely. It was easy to set up the service and he stayed in touch with us via text the whole time. The vehicle was clean in good working condition. I highly recommend this company for your shuttle needs.

Booking was easy to arrange and confirm. Tony tracked our flight and pickup was right on time just…read moreoutside the terminal door (not across the road as is often the case in Salt Lake) which made luggage handling very easy. Tony was pleasant, the trip was quick and the fare was reasonable. I highly recommend South Valley Shuttle.

I recently utilized their limo service for a concert experience, and I must say it was impeccable…read more The driver was punctual for both the pickup and drop-off, and the staff was highly responsive and exceptionally courteous.

Our experience with Shay at Protrans was phenomenal! They were there at the airport ready for us…read morewithin a minute of getting our bags at baggage claim in SLC and the pickup spot was super convenient! Our driver Shay was not only a great driver, and he was so friendly and had fun information to share with us the whole way to Park City. We had so much fun! We can say enough good things about him! The vehicle was impeccable - extremely well-maintained and oh so comfortable. The whole experience from booking to their communications to our call from baggage claim to the ride to our lodge was perfect. Definitely worth it for the peace of mind. Thank you for making our welcome to SLC a very pleasant one! We are glad to hsve our return trip to the airport already booked for later this week.

Very professional, on time, no issues at all Chris was a…read moregreat driver and knowledgeable with the area. Very nice to talk with.

The management trainee Hassan was a great help, he was really nice and tried his best to help us be…read moreable to rent a car even when we came a bit early so they weren't any cars available but we were able to get one with his help, He overall made this experience better :)

I was helped my McKenna T. and Olivia L. who were both fantastic. They were both very friendly and…read more helpful--coordinating my pick up and drop off and making sure I had what I needed. The next time work takes me to UT I will be booking with Enterprise at this location.

Gone there for years. Really like the upgrade to be able to "stay in the car." They are very fast…read moreand efficient.

Keep Josh as a full time employee! He's amazing & is always there when I go. Shows his dedication…read moreand care for the mechanical work he does. Spencer is also kind :) they were really helpful in a time of stress. They were quick & efficient